Niagara Falls hotellia

Plussat: Check in after 11pm

Miinukset: Woulda been nice for reception to do something about no hot water rather then try to refund us $75. Asked for a fix but nothing, so we checked in at 11pm and checked out 5am the same night. Overall poor service for Hilton brand hotel.

Miinukset: The room was best to the elevators. The walls were thin and daylight could be seen all the way around the door to the room with a one inch gap along the floor. Very noisy.

Plussat: Beautiful view, comfortable bed, and great jacuzzi.

Miinukset: The parking price is ridiculous, the wifi was unreliable, and having robes in the room would have been a nice touch when you book a jacuzzi room.

Plussat: Access to casino

Miinukset: The hotel was under reconstruction. Pool didn't work. Ice machine on my floor didn't work, or one floor under.

Plussat: Room was near elevator and was very noisey

Plussat: View of the Falls was great. Could get to Casino through the walkway was a bonus. We had a two room suite which was a perfect size.

Miinukset: They only had velet parking and that was very expensive.

Plussat: View was great, employees were supporive

Miinukset: nothing

Plussat: Nothing. The room wasn’t what I requested. I didnt want to stay. I asked for my money back and the refused

Miinukset: Everything!! I was very disappointed and I still want my money back

Plussat: Nothing, we checked out as soon as we saw the rooms

Miinukset: Pictures online were deceiving, building was rough, inside of rooms were dirty and smelled

Plussat: The convenience of being close to the casino and connected by walkway is great. No winter weather to contend with.

Miinukset: Furnishings are really showing their age. Bathroom could have used a real cleaning.

Plussat: Enjoyed the view but wish we were on higher floor for the money we spent on a couples getaway

Miinukset: Coffee maker didn't work Only one comfortable chair to sit in Water pressure in shower nothing but a trickel

Plussat: ROOM WAS A LITTLE TIGHT BUT VERY COMFORTABLE. VIEWS WERE AMAZING. ROOM SERVICE WAS GREAT. VERY FAST SERVICE. FOOD HOT!!!

Plussat: Two bedroom suite with jaccuzi was anazing experience. I loved the way bathroom had a glass wall openning toward the room and you could see the falls from jaccuzi.

Miinukset: Parking is too expensive. $20 per day self and $25 valet plus tax.

Plussat: Jacuzzi tub

Miinukset: Pool water was a little cold.

Plussat: The pool was wonderful and the bed was very comfortable. Our room's view of the falls was breathtaking. Centrally located to most attractions. Hotel offers a variety of restaurants to suite your style of dining.

Miinukset: The exercise equipment was not working, needed maintenance, very outdated. Room could have used a few upgrades: new carpeting, wall paper.

Plussat: View, service, value of money

Miinukset: Line up near the elevators, no change room in the pool. Huge line up during check-out time. 4 elevators are not enough for the South tower

Plussat: check out niagara falls

Miinukset: everything was nice

Plussat: The deluxe 2 bdrm suite was fantastic!

Miinukset: It was great but pricey.

Plussat: enjoyed the location to the falls and casino, beautiful room with alot of room.

Miinukset: Breakfast buffet was not up to par. would get different answers from staff when asked a question. Did not like the fact we could not change the date of our reservation (medical emergency came up) Most likely would not book under these circumstance again.

Plussat: This is the second time to stay at the Hilton - the staff are very friendly and the rooms very clean and comfortable. I have also booked my family at the same hotel and they loved it

Miinukset: My husband and I had a georgeous king size bedroom with a huge balcony, however there was only one chair in the room - another chair would be appreciated.

Plussat: We loved the view and the location. We stayed on the ninteenth floor and it was wonderful.

Miinukset: Yes, the things we did not prefer was that there was no free internet, as there is in many budget hotels. I also did not like the fact that I needed to pay $2.11 for coffee in the hotel lobby.

Plussat: It was beautiful, clean, comfortable, with a great view of both falls. Have recommended to several people

Miinukset:

Plussat: The suite was a excellent choice for us as it gave our party of four room to spread out. The room was clean. The breakfast was good, but go down before 9 AM to avoid the crowd. The location is great as the entrance to the Falls' Visitor Center is right below the hotel. We are planning a trip back in the Fall and plan to stay here again. It is a little pricey, but I feel you are paying for the view plus location which is worth it.

Plussat: Nice views and spacious rooms. Good breakfast buffet

Miinukset: Parking too high to take a shuttle to get too

Plussat: The hotel is in an excellent location and has amazing views of the falls from the guest rooms.

Plussat: Centrally located, clean, modern

Miinukset: We have a premium room with fantastic view of the falls. Room is big but the floor plan is lousy so the usage is somewhat awkward. The worst thing is that we have a huge bathroom but partitioned into several sections and the shower ended up to be like a small cubby hole.

Plussat: Close to the falls. Clean room. Breakfast included.

Miinukset: Bathrooms need updating. Water pressure too intense out of faucet and toilet didn’t flush so well but they did send someone up to fix it.

Plussat: View and comfort of room were great

Miinukset: Way way too crowded and loud in the restaurant (breakfast and dinner). Breakfast was minimal and the process was a cattle call, eggs tasted fake and it was so loud that we left the restaurant as soon as possible.

Miinukset: things were changed without notification,like the managers reception was over by5.15p.m which was normally till 6.30. the morning manager was a rude person

Plussat: The rooms are good, very large and comfortable

Miinukset: They charge for valet parking, but it’s not valet. They don’t bring your car, instead they have you take a shuttle off site and pick up the car your self. Which is the same as their cheaper parking option. The restaurant staff are rude and lack basic common sense. During breakfast our party went and waited in line for a table. I was stuck waiting for another elevator, by the time I made it down my group was seated. The hostess wouldn’t let me join my group and forced me to wait in the long like even after telling her that we already have a table and I’m just joining them. Then later one of our party went to the washroom and (it’s outside the restaurant door) and they wouldn’t let him back in without a fight and tried to make him wait again. They’re power hungry and lack any common sense when it comes to how a restaurant works.

Miinukset: Offsite parking cost was a bit steep at $70CAD

Plussat: Great Location with the possiblity of beautiful views. Good food

Miinukset: The hotel was huge. It should have more elvators for 42 floors. We often to the stairs to the 19th floor. The line to get into breakfast into breakfast was like going to diney world. Not relaxing.

Plussat: Location. Price

Miinukset: Breakfast chaotic. Parking expensive. Entry blocked by valet parking. Water pressure uneven

Plussat: Reservation canceled in April. Should not have been charged. Last time ever using this service

Miinukset: Canceled. Charge came through anyway. Extremely irritating

Plussat: i really enjoyed myself along with my family, we felt welcomed. The rooms were great and we even ended up getting an extra free for the same price it was wonderful to have our own room. The next time we go back it will be at this hotel.

Miinukset: we liked the comfort of the suites and the friendliness of the staff.we really like the view of the falls and surrounding area.

Plussat: fallsview

Miinukset: They charged me for watching movies after i check out from the hotel and i couldn't get my money back. I am sure that i didn't order any movie.

Plussat: the View of the waterfalls

Plussat: the view

Miinukset: That an extra $35 / per night would be added to my bill for Valet parking

Plussat: This hotel was awesome, They have great staff, most of them are Extemely nice and Very Helpful.

Miinukset: Managers reception was always crowded , But lots of fun.

Plussat: the location was excellent breakfasts brilliant real luxery

Plussat: We were upgraded to a suite with a view because we were on our honeymoon. There was a good breakfast buffet each morning which was included.

Miinukset: Yes. I was not informed of the $30.00 per day parking fee at the hotel. Also booking.com stated there were no service charges but there were service charges each day.

Plussat: The breakfast buffet was better than most hotels. The location was good.

Miinukset: The staff was unhelpful, even snotty at times. Our room smelled very bad. Pretty high extra charges on so many things....local calls, internet.

Plussat:

Miinukset: cost of parking

Plussat: size of suite and amenities.

Miinukset:

Plussat: Location was good

Miinukset: They charge for parking. It isn’t that uncommon but being upcharged at the last minute make you feel like you are getting ripped off. But worse, we paid $15/day and they ran out of spots in the parking lot. They had several business Christmas parties that day so those attendees used the parking lot at no charge. They had a shared lot with a theatre down the street they told me I could use. Street parking was cheaper and closer but they refused to refund my parking for the day. It’s a small issue but I will not be returning to this hotel.

Plussat: The hotel was right across from the falls. Walking distance to pretty much everything. The room was cleaned daily and the staff was friendly and knowledgeable. I would highly recommend the hotel and plan on visiting again.

Miinukset: Nothing

Plussat: Overall comfortable stay. As to be expected from Marriott.

Miinukset: A little bit of a walk to the Falls, Clifton Hill, casino and other attractions. The otherarriott is slightly closer, even though it’s just across the street.

Miinukset: it is a beautiful hotel your attention is excellent and the view is spectacular

Plussat: I stayed here for a week with my partner to visit family in the area and explore the falls. The Room was clean and comfortable. Beds were cozy with duvet blankets and big pillows. The room was a spacious and relaxing atmosphere. Customer service was on point and staff was really friendly and accommodating. We will stay here again when visiting this area if we can find a decent deal again on rooms like we did this time.

Miinukset: We were charged for Wi-Fi when our stay was over which should be included. Parking at the hotel was expensive. After paying high prices for a room it seems unreasonable to have to pay $30 per night for parking. We booked our room through a booking company so our rate was a bit cheaper, but be prepared to have quite a bit of coin for parking. Restaurants and coffee shops in and around the hotel have huge price jumps. We found it better to travel away from the tourist areas for drinks and eats. There are plenty of amazing options that aren't far.

Plussat: Cleanliness, comfort and the staff

Plussat: The view, room was spacious, parking was conveinant.

Miinukset: Nothing to comment on.

Plussat: The hotel itself is gorgeous. The view from our fallside room was amazing. Absolutely amazing. The bathroom and walk in shower was fantastic! The hotel was very clean and the staff was helpful for all of our touristy questions!

Miinukset: The bathroom door, while very aesthetically pleasing, was not very functional for a group of people.. the door didn't close all the way (it was a sliding barn door type style) and it didn't allow for the bathroom activities to be "separate" from the rest of the hotel room. The only other issue I had was the paying for parking (two nights was $70) and the breakfast buffet, while very good, was $22 a person.. just a hair on the expensive side for those two items.

Plussat: Stay, hotel staff, Restaurant and service.

Miinukset: There should be more than one soap. I had to request to send needed soap for bath.

Plussat: Large and comfortable room. Walking distance from the attractions. Quiet and clean

Miinukset: When you reserve 4 people and get breakfast for only 2 it's disappointing.

Plussat: The view was amazing. Customer service was excellent

Miinukset: The parking should be included in the room price. $40/day is really high for a big brand hotel. But again they have to make it worth the investment so...

Plussat: The place was clean. Location was good.

Miinukset: Air conditioning was broken. Room was too hot and we couldn't do anything about it. Staff put an industrial fan in our room. Staff was very cold and didn't seem to care at all. Satellite tv was broken too so, no tv. When asked they said they are working on it. Happened due to a storm that broke the sattelite. Ironically there was no storm. Don't know what they were talking about as I live in the area.

Plussat: Just the Fallsview

Miinukset: paid money for nothing , the reason we went there was to use the spa and relax, they did not tell us the spa is out of order.

Plussat: The room was with a great view/big jacuzzi bath/great bed/good location easy to get in and out re location and parking.

Miinukset: Other than the fact that they charge 7.95 for a bottle of water in your room that cost 1.00..the hotel was fine..but the water charge was like an insult!

Plussat: I liked the location of the hotel - close to the falls. The room was very comfortable and the bed as well. The room was cleaned nicely while we were out. I would stay at this hotel again in the future.

Miinukset: The television picture was small. The heating was noisy.

Plussat: The room was pretty new and clean. Staff were quite friendly.

Miinukset: The breakfast menu did not change for the 3 days we stayed. Also though we were 2 adults plus our teenager breakfast was included for for the 2 adults. Had to pay for our teenager. Will appreciate if rates inlude breakfast for children too.

Plussat: the view

Plussat: Hinta-laatusuhde erittäin hyvä. Keskeinen sijainti. Sopivan kokoinen sviittihuoneisto. Minikeittiö erittäin toimiva.

Miinukset: Minibaarihinnat suht' kalliita. Kylpyamme kylpemistä varten aivan liian matala.

Plussat: everything but especially the view from fallsview room well worh extra

Miinukset:

Plussat:

Miinukset: I didn't get the room what I booked. I booked one two queen beds fallsview room, but when I checked in I only can get a cityview room instead of fallsview with the same price. I want to know is there anything wrong wiith the booking system or the hotel.

Plussat: fabulous view, excellent bed, good shower, comfortable room, not very luxurious though

Miinukset: 2 elevators out of service, breakfast not included in the price, 20$/day for car parking

Plussat: The room was very neat and comfortable, with facilities making coffee/tea and plenty of towels. We were very satisfied of the condition of the room.

Miinukset: The location of the hotel is not the best I have stayed, regarding the views of the Niagara Falls. We booked a room with fall's view, but we were allocated only at the 3rd floor and had to walk out of the room onto the terrace to see the falls. I wouldn't choose this hotel for fall's view room in the future.

Plussat: the view of the falls at night was amazing and the room service staff was quite nice

Miinukset: not that i did not like it but the pool was not as nice as i have seen in other hotels. Was fairly cold and in the tub the jets were not very powerful as in other hotels. i also think that 20.00 for parking is way too much considering the price of the rooms and room service . Other hotels are usually cheaper but i was shocked to learn how high the price was and it is not like you have a choice

Plussat: It is an ideal place for a local vacation if you have younger kids.

Plussat: The kids will love it here. Between the water park, the talking animals in the lobby, easy-for-kids food and the overall experience, the kids become fully absorbed in this little world. Food quality at the restaurants, especially the buffet dinner is fantastic.

Miinukset: Limiting coffee and tea in the morning to only one cup is cheap. They should include refills. I was happy to find out that they serve Canadian coffee roasters Kicking Horse Coffee. But only at a coffee shop. This makes it complicated for customers. Just serve the same stuff everywhere, and include refills at breakfast.

Plussat: The water park was great, the room was clean, had a great view of the outdoor pool from the balcony. Staff was super friendly and it was overall awesome. I'd come back again.

Miinukset: I just wish they would have more activities for adults. It felt like it was all for kids. I would only recommend it for families with children and not for a young couple

Miinukset: They could really use another sit down type restaurant. The buffet is nice however the wait is ridiculous!

Plussat: Great pool facilities Fantastic staff and atmosphere Perfect for families The only ready I can't give perfect score is because food was not good

Miinukset: The pizza is good but all other food isn't With evryone being so nice it's hard to complain Makes no sense why everything is good but the food

Plussat: We've been twice this summer - It's such a good time for the whole family. Lot's to do for everyone.

Miinukset: Would have like to have stayed longer but it is just so expensive.

Plussat: We had two 5 year olds on our trip. We bought the paw pass for each of them and they loved it. There are so many benefits to it. Our stay was for one night and it was hard to get all the activities in in that time. The water slides, wave pool and lazy river were a lot of fun. The MagiQuest game was awesome! There is a lot of walking to it, so wear good shoes. The kids really liked the nightly dance party. The pizza place had really good pizza.

Miinukset: We had to rent a locker for our things at the water park because there were never any available chairs or tables. This worked out for the day we checked out but still wanted to swim. The lazy river had no order to it. There were a ton of empty tubes they ran us down at one point and instead of lazy, it was stressful. On the other side, when loading into the tubes, you wait off to the side at the stairs and wait for someone to unload or an empty tube to come around. Someone working at the park should be managing the loading and unloading of the tubes. The floor plan on the first floor by the water park needs work. It’s always congested.

Miinukset: The mattress was not comfortable

Plussat: When the rooms are cleaned, checked and aired ...little details should also be taken into consideration example the shampoo/soap/conditioner dispenser which was totally empty...

Miinukset: Perfect place for a family...loved it...a little pricy but we all had a quality with the family ...

Plussat: The water park was great for the kids and us adults

Miinukset: Our balcony had a bird nest in it and was covered in bird poop so we could not even use it which was disappointing

Plussat: I didn't expect a Waterpark to keep my kids occupied long but there was so much to do. While the resort is expensive, the money we saved by avoiding alternative entertainment more than offset the room cost.

Miinukset: The resort is a bit far from the main strip in Niagara Falls. If you do plan on going to the strip, you'll have to drive (and pay for parking)

Plussat: Lots of activities and food - no need to ever leave site. I have always booked directly with GWL, however, using Kayak was wonderful.

Miinukset: Great family time. However, there is an extra charge around every corner. Not a cheap vacation, but fun.

Plussat: excellent for families

Miinukset: not so great for adults

Plussat: The staff, the waterpark, the mini-put, the story time and the buffet

Miinukset: - the quality of the beds - probably jumped on one two many thousand times - low flow toilet difficult to evacuate - noisy even after 10pm but much better by 11pm.

Plussat: The water park is the best one around. Rooms are fun for the kids...

Miinukset: Have to pay extra for water park if you have more than 4 in your party...

Plussat: Very friendly staff, easy check in and check out, clean and spacious rooms, kid-friendly, casual, fun atmosphere.

Miinukset: Arcade, restaurants and coffee shop were very pricey. No family change rooms, not enough baby changing facilities.

Plussat: the indoor waterpark and many other activities for my three year old

Miinukset: front desk staff was not the friendliest -- not mean just not overly friendly

Plussat: Everything was wonderful! The staff were friendly and helpful, the resort was very clean and the water park, storytime shows and cub club were lots of fun.

Miinukset: The pillows and mattresses were not at all comfortable and should be replaced.

Plussat: The variety of activities in the water park

Miinukset: To reduce the noise of the air conditioner in the room

Plussat: The kids loved the water park! Even my 14 year old who thought he might be too old for this, said this was the favourite part of his trip to Niagara Falls. Staff were very helpful when it came to choosing a local restaurant in Niagara Falls. Once they found out what I prefered they provided me with various menus from the restaurants and organized the transportation (paid by the restaurant).

Miinukset: Unfortunately the washroom in the room smelled of urine and it looked like there was mould in the corners of the tub. I did not like the sink, for the bathroom, outside of the bathhroom.

Plussat: waterpark, convenience of microwave and fridege in our room.

Miinukset:

Plussat: outside pool, walks,

Miinukset: price of food had 4 kids - who didnt eat the price they were charged

Miinukset: Hotel was way too hot. The rooms never cooked nor did the lobby. The wait for breakfast was too long.

Plussat: All in an excellent Hotel in a unique location. The Morton's restaurant in the hotel is excellent (compliments to the chef!) and when mentioned that we are here for our wedding anniversary- they put in extra effort to make our stay as memorable as possible!

Miinukset: Prices are changing - so check twice. In our case I changed the package 3 times and finally found the best deal on the Mariott website itself- over $120 cheaper and with more perks (casino coupon & dinner coupon). Room service - could be a bit more attentive as they responded to only one of the three requests (no big things).

Plussat: Mortons is at the hotel and has a great view.

Miinukset: Parking 40 CAD No Minibar Old and dirty rooms Change the bed to king 40 CAD Awful Pool

Plussat: Massages were fantastic.

Miinukset: Check in needs major improvement. We had a fire alarm with very poor communication between staff and guests.

Plussat: The hotel had everything we needed. It's as close to all the other attractions as you can get.

Miinukset: The view for the hotel room was excellent ! ! !

Plussat: Location is good.

Miinukset: Front desk can make improvements with customer service. Rooms does not have refrigerator.

Plussat: Terrific location, excellent views, friendly staff

Plussat: Incredible views of the falls. Modern rooms, great friendly staff.

Miinukset: $40/day for parking at the hotel. $16/day for wifi.

Plussat: Excellent views!

Miinukset: Poor reception staffs

Plussat: Breakfast was awesome and the staff went beyond our expectations

Miinukset: The parking can be confusing

Miinukset: I did not like the parking fee, thought very expensive and not told about it till I got the bill.

Plussat: I like the way the room was set up and the view.

Miinukset: The staff is not up to date. Paying for wifi is crazy. And not giving us all our acomadshions to the room.

Plussat: The staff were incredibly helpful and friendly. Check in and out was quick and seemless. The room was classy yet comfortable and the view of the falls from the room was beautiful.

Miinukset: Abosolutely nothing

Plussat: Locality of sites was great. Helpful friendly staff.Walking distance to all.

Miinukset: Nothing

Plussat: Our stay was wonderful, great staff and service. Very clean and neat room with the most comfy bed. The view was absolutely stunning , couldn't have wanted more for our money.

Plussat: The view of the Horsehoe falls was fantastic and just as portrayed in the online photograph

Miinukset: Nothing it was perfect

Plussat: The location is excellent.Its way overpriced,just because of the location and the brand name.

Miinukset: Its very costly,even a bottle of water will cost 10 $. Valet parking is the only option costing 20$/day.Internet access will cost 10$/day.

Plussat: Location

Miinukset:

Plussat: the room i stayed was fairly clean and quiet. staffs were willing to help

Miinukset:

Miinukset: Self parking wasn't near and soap wasn't full

Plussat: It was perfect location. Cat walk across to the casino which was across the street.

Miinukset: There was hair in the shower.

Plussat: Bed was very comfortable with great pillow selection. Employees were all friendly

Miinukset: Need a makeup mirror

Plussat: Good location and staff

Miinukset: No breakfast Wifi doesn't work in the room

Plussat: Location

Miinukset: Room was not clean when we went in; hotel offered a bottle of wine for the inconvenience. The housekeeping manager came to inspect the room and agreed that it has not been properly cleaned. Seemed somewhat inconvenienced when I asked that the dirty bed sheets also be replaced. Would never go back even if it were free.

Plussat: Clean and good staff

Miinukset: There were lots of noise from pipelines inside building and air vents

Plussat: Nice view from window ! Clean and convenient

Miinukset: Haven't find one to dislike

Plussat: Value Location Comfort Cleanliness

Miinukset: Elevators - insufficient number Crowded

Plussat: Good location near the falls. It was easy to walk anywhere, or take the Wego bus. We had a great front desk clerk who warmly welcomed us and took good care of us.

Miinukset: The casino across the street has a massive parking garage attached, so the "falls view" from the hotel is mostly a parking garage view, with a sliver of falls visible above it. Elevator call buttons were out. This seems minor, but you should have seen guests stabbing at buttons. Does it work? I dunno, better hit both up and down to see if anything works. Stabbing buttons, no response, stabbing buttons in frustration. So minor, such an easy fix, but such an annoyance. The hotel is surrounded by absolutely awful food options. Expensive and abysmal quality. There are good food options in Niagara Falls: use Yelp to find them and go to them. It will be worth the walk/bus to get away from the horrific food choices near the hotel. And the room had a weird smell. I think someone before us spilled something on the carpet. We stayed only two nights, so we just powered through. Housekeeping should have caught this, though.

Plussat: I enjoyed this stay immensely; it was a last minute choice and we arrived just 15 minutes after making the online booking, but they were all ready for us and the check in went very smoothly. The desk clerk explained everything very well and the room was very spacious and well presented. It was only when we opened the curtains that we noticed the view of the falls which was stunning. The shower was amazing, powerful and felt like a massage for my shoulder. The bed was so comfortable I was off to sleep immediately, which after a 10 hour drive was very welcome. The location is great right on the main drag of Niagara Falls, everything is conveniently close by.

Miinukset: There was nothing I didn’t like, great place, fully recommended

Plussat: Easy access to anything and cleanliness

Plussat: Easy access to casino. Good location for sightseeing and activities.

Miinukset: No refrigerator in room. $20 a night for a fridge is dumb.

Plussat: The room was very spacious and well appointed. Starbucks coffee.

Miinukset: The bottom bed sheet and mattress pad were not fitted and moved around making the bed uncomfortable. Heating was too noisy.

Plussat: The room was really clean and the decor was nice.

Miinukset: There was construction and it was noisy. There was no store in the lobby of the hotel only an over priced vending machine. TY was situated far from the bed.

Plussat: Convenient to the falls. Value for our money. Clean, comfortable rooms.

Miinukset: Hotel is still undergoing contruction. Will be great once completed.

Plussat: great location, staff were proffessional and nice

Plussat: I enjoyed the location and the comfort of the hotel - it felt safe and clean.

Miinukset: I thought the view would be more of the falls, rather than the casino - but it was still very nice.

Plussat: Room was clean

Miinukset: Room did not seem to be an executive room, our panoramic city view was looking at the construction site from one small window

Plussat: The location, the rooms were pleasant..

Miinukset: The reception area required updating. I paid extra for a falls view, however this was in fact quite disappointing.

Plussat: nothing

Miinukset: everything.it was totally different info on the hotel website than it was when we arrived

Plussat: Location

Miinukset: Breakfast was to expensive and not very god.

Plussat: Close to falls

Miinukset:

Plussat: Todella iso huone

Miinukset: Maisemat eivät aivan vastanneet odotuksia. Internet toimi todella heikosti. Rahastuksen makua esimerkiksi 23 taalan pysäköinnissä ja 10 taalan köyhäskössä aamiaisbufeessa, johon eivät kuitenkaan juomat sisältyneet ja niille tuli hintaa lähes ruuan verran. Tämän päälle olisi pitänyt vielä antaa 20% tipit!

Plussat: Arrived a little early but reception said rooms were not ready but would be ready at 3:30. She was curt and spent more time telling us what she could not do for us than actually helping. We pre checked in and We left for sightseeing and got back to the hotel at 3:25. Our rooms still not ready he told us to wait a few minutes in lobby. We waited 20 minutes in lobby until we told we can go up to our rooms.

Miinukset: The rooms were a disappointment. The rooms had a strong odor of chlorine because we were on a low floor above the pool. I am extremely sensitive to smells and it really bothered me but when I addressed this issue with reception he looked at me like I was crazy I was told for the price I paid this is the only rooms available but he could send someone to the room to check it out. I would not recommend this hotel

Plussat: The pool was great. The kids had a fab time.

Miinukset: Parking cost.

Plussat: The hotel is walking distance to anything you'd want to see in Niagara. You can get free cookies from the concierge at check-in/check-out.

Miinukset: There was a faint smell of cigarettes in our room. The bed's dressing consisted of an uncovered duvet sandwiched between two flat sheets. I've never seen such a thing before. Our room was on the 7th floor with a balcony, which is accessible from a number of rooms. As a result, we got to listen to one woman's phone call as she paced the entire length of the balcony. The breakfast brunch is absolutely not worth the expense. Staff refused to remove the DMDF and DMDF HST charges from our bill, stating the chargers are "mandatory". The lack of transparency with these charges is super sketchy so double-check your reservation/agreement in advance.

Plussat: Location, view from room, darkening shade for comfortable sleep. Would have looked a small table for the easy chair.

Miinukset: view of the falls was somewhat obstructed, we mainly saw the mist and top of the falls, but couldn't see the horshoe falls at all. We had requested fall view room.

Miinukset: Drinking glass had lipstick on it. Obviously had not been cleaned or replaced after last guest.

Plussat: Overall a nice place. Looks very well kept and clean. The staff was very friendly. Nice facility....

Plussat: Pool and spa were excellent. Room was spacious and clean. Hotel was very comfortable and welcoming. I liked the free cookies. Would stay there again and recommend it

Miinukset: Nothing

Plussat: I LOVED the AMAZING view from the 12th floor of the Niagara Falls and the Ferries Wheel. Definitely family friendly with a 15 minute walk to arcades, restaurants, 4-D kids movies, bowling, laser tag, etc. My hubby and I will DEFINITELY return again in the Summer. The staff was AWESOME. BEST TRIP EVER!!

Miinukset: Don't change a thing.

Plussat: Well maintained.

Miinukset: Not full Falls view. Room was stuffy

Plussat: The hotel is super close to the falls and Clifton Hill area of Niagara, but not in the middle of the action so it's nice and quiet. We didn't have a view room, but we could still see part of the falls. There really isn't a bad room in the place. The pool is salt water and had an adult's only part for swimming laps which was appreciated.

Miinukset: There is an additional parking fee per night if you drive.

Plussat: Everything was fantastic

Miinukset: Nothing

Plussat: Very clean. Large room. Refrigerator included. Good beds. Good location. Parking aloud for checkout day. Nice staff. Very pretty hotel. Also, I forgot a nice belt and they called me to tell me. They are even sending it out without charging me for postage. Thanks Doubletree.

Plussat: Close to everything we wanted to see at the falls

Miinukset: Breakfast was overpriced and not evn warm

Plussat: room is clean

Miinukset: there was a bottle of water been left in the fridge

Plussat: Location

Plussat: Really nice hotel - but we paid for the quality of service. Room was lovely and staff is friendly --- but this is what you paid for. This hotel will not let you down - but I would not call this outstanding value.

Miinukset: No - I can not find faults with the place but it lacks a bit of 'character'

Plussat: Excellent location, friendly and helpful staff, comfortable rooms.

Miinukset:

Plussat: Best for comfort and clean, have 5 star results, would highly recommend

Miinukset: Game room far to small.

Plussat: room was quiet and large

Miinukset: restaurant was too expensive

Plussat: Excellent Restaurant. Prompt service. Nice swimming area.

Miinukset:

Plussat: we loved the hotel and location

Miinukset:

Plussat: Loved the renovated hotel, it improved a lot since I last came here many years ago. Great family hotel even we came as a couple. Be prepared to wake up to screaming children running around the courtyard in the morning before they go to the Waterpark we didn't mind it, it was kind of funny! Didn't bother us at all but if you're looking for a quiet sleep in hotel don't go here. If you have a family definitely go here. Nice courtyards to host your birthday outside of your room or to chill in

Miinukset: The bathroom soap dispensers all seemed a little empty. They didn't have little bottles just wall units so it was a little irritating to have an almost empty thing.

Plussat: Nothing blew my mind about the place.

Miinukset: Pool was VERY far from skyline inn. Spilled coffee grains on the carpet and it was never cleaned up when room service passed, during our three night stay. Also cups where CLEARLY wiped clean instead of being replaced by clean ones.

Plussat: Courtyards, family movie night

Miinukset: Pools too far, inconvienent. Same with workout rooms.

Plussat: The location

Miinukset: Everything was extra money. We got there and we had a prebooked room but my dauggter brought a friend so now instead a 5 ppl we were 5 And a baby so they made us upgrade. That was an extra $80 per niģht even though the room was $ 75 per night. The 2 cars were $44 a night. The whole adventure ended up costing us $450 for two nights. The room's thermostat was not the greatest so we froze. We usually stay at the Victoria inn and we will deffinetly stick with it in the future. Parking is included and they are always happy to give you a crib instead of making you upgrade your room.

Plussat: location was good and value for money is really good

Miinukset: it was a little loud at times,lots of young children running around

Plussat: I will remember to ask for an upper room next time as there are a lot of kids at this hotel and they run around all the time, right above us. Otherwise, great.

Plussat: The assistance checking in and out - the person at the desk was well-trained and knowledgeable.

Miinukset: The only complaint I can make is that I didn't have a car but was charged for parking. Not a big issue as I simply called the billing number after I returned home and had it corrected.

Plussat: I liked the proximity to the main area of Niagara.. walking distance to everything I wanted to do with my children. It was clean with very friendly staff at reception.

Miinukset: The fridge froze everything that was in it overnight, so the kids couldnt have water or juice when they woke up as it was ice ! The people above us were quiet noisy at 10.00 p.m.

Plussat: Hotel is close to water park and the Clifton Hill locations

Plussat: The Inn was better than we expected. Cleanliness was very good. Staff was helpful.

Plussat: I was very impressed with your maid service - they were friendly, business like, happy and they aimed to please and do anything that you would like. Their cleaning was top notch. You should be very proud of them! Thank you

Miinukset:

Plussat: The size of the room and the hotel setup

Miinukset:

Plussat: The hotel was clean and pretty quiet.

Miinukset:

Plussat: Rooms clean everyone pleasant

Miinukset: very noisy in room above

Plussat: the pictures of the falls and the stories under the pictures about histoy of the falls, location

Miinukset: front desk staff was arogant on check in, exposed pipes across ceiling, long extension cord on lamp, poor lighting, no make up mirror, stain on bedspread

Plussat: Ok, very shady description! Overlooking the falls? That's a joke! You'll be overlooking a motel driveway that doesn't even have wifi. Very shady description, they make you believe you're getting a nice hotel room then put you in a motel next door yet charge you a hotel price.

Miinukset: No wife, paid hotel price-- was sent to a motel next door

Plussat: One of the only things that this hotel had in its "pros" column was the closeness to Niagara Falls, and the fact that we were able to check in 2 hours early.

Miinukset: Where do I begin? Once we checked in in the chlorine-scented lobby, we loaded our luggage in the elevator to head to our room. Because the hotel only has one spot for guest elevators, we spent the next 4-5 minutes walking the long and winding hallways to locate our room. Once in our room, we noticed the strange set up for the bathroom: toilet and shower/tub in a closed room, sink exposed in the main living area shielded only by a small wall. Moving into the bed/living room, our "view of the Niagara" was awfully green; apparently the trees hadn't been trimmed in a while. We called to the front desk to see if we could switch rooms. While the staff member was friendly, he informed us that because we booked a room with 2 double beds, he could do nothing for our concerning our "view." Since we drove 6+ hours to see Niagara Falls, we needed a place to park our vehicle while we explored. Fortunately, the hotel has a good sized parking lot that they allow guests to utilize...for a small fee of $25 per day. My next trip to Niagara, I will most likely splurge and book one of the nicer hotels neighboring Oak Hotel.

Plussat: If your room is on the higher floors, the view of the Horseshoe Falls is fantastic.

Miinukset: Parking is expensive.

Plussat: Nice view of falls. Room looked nice.

Miinukset: no hot water for hot tub. Drain was broken. Plastic nozzle fell off jet. Staff never followed up or fixed the problem

Plussat: Friendly staff, nice location , quiet room except the air conditioner

Miinukset: Noisy air conditioner

Plussat: I only liked the location

Miinukset: 1. Be aware that this hotel has motel like section with doors open to the outside. 2. Also, house keeping was banging on the door and window at 9am with the DO NOT DISTURBE sign on the door. 3. The beds they had in the room were full size not queen.

Plussat: The views from our room of the Horseshoe Falls and nightly fireworks couldn't be better. The location is close to everything and within a short walk to restaurants and all the falls activities as well as Clifton Park. The room was clean, free coffee in the morning, and the staff was very helpful, kind, and professional.

Plussat: The location to the falls and walking distance to our favorite restaurants is fantastic. The staff was friendly and efficient.

Miinukset: It appears there was a old two story hotel and the added the high rise later. We stayed in the out dated part of the hotel. The room smelled musty and old. It was a disappointing experience.

Plussat: walking distance to city amenities and the Falls a plus. The view from the room was amazing. Entrance lovely.

Miinukset: The costs were exorbitant for off season, middle of the week. The room should have had a micro wave, fridge, luggage rack for that money. Parking fee was ridiculous ($25) and a surprise for an outdoor parking space. We were given someone else's parking card initially. Armchair seat cushion in room sagged. Why is there paper on the hallway windows? Stairwells were dirty and crude. A continental breakfast should be included for that cost. The room had a tired,dated appearance in contrast to the main entrance.

Miinukset: It wasn't worth the money at all. The room was dark, felt dirty. There were stains on the pillows, and had to kill a couple of bugs. Bathroom was dingy and dirty feeling. The place was overall very tired looking.

Plussat: View. Since there were no leaves on trees yet, the view of the falls was good.

Miinukset: No refrigerator in room, no microwave, additional fee for parking, then no room in hotel lot to park. Ice machines only on odd floors of hotel. Staff unresponsive to concerns. Tourist trap, nothing included, everything required an 'upgrade'. Obviously not looking for repeat business.

Plussat: Restaurants and places nearby

Miinukset: Attitude of the personnel and so negative and not very helpful at all!!!

Plussat: The Oakes is conviniently located in Niagara right by the falls as well as close to casino and other facilities

Miinukset: The hotel was definitely not good value for money. The hallways in the courtyard section are very dingy. The room was not confortable and it almost felt like I was staying in an inn. Would not stay here again.

Plussat: We enjoyed the room, being so close to the casino and so close to the falls was very conveniet.

Miinukset: The water pipes make a lot of noise. woke me up in the morning.

Plussat: The view of the Falls and the close proximity to the casino.

Plussat: this hotel close to the falls and close to the casino and good for shopping too.

Miinukset: none

Plussat: The nice location and the beautiful view of the falls

Miinukset: The beds were not very comfortable

Plussat: Not alot I was disappointed in my room the pool hot tub and the staff working the desk, not the weekend away I was expecting for our 25th anniversary we were both disappointed and wanted to leave early

Miinukset: I had to ask for another room because the one I had was so musty and dampness on carpet I could not breath with my asma, they moved us to another room and it was good but the person at desk was rude to me when I complained to her about my room and I paid good money and it was our 25th anniversary so I did not want a musty room

Plussat: The location was excellent. Close to the Falls, Casino and restaurants.

Miinukset: The room seemed rather sparsely decorated. There was only 1 chair next to the window. We dragged over the office-type chair from the desk so that we both could sit together and look out. There was a wad of hair on the floor in the tub section of the bathroom and in the sink area. It made the whole room seem not properly cleaned. Being on the 3rd floor did not provide a very good view of the water.

Plussat: .

Miinukset: Front desk staff was not gracious/welcoming. Lack of restaurant/bar was an inconvenience.

Plussat: Close proximity to everything

Miinukset: Cobwebs in the corners, no faceclothes, extremely poor room makeup during stay

Plussat: beautiful view of the horseshoe falls

Miinukset: Oakes hotel association with Applebee's restaurant which we found totally unsatisfactory in food, quality and service.

Plussat: Location

Miinukset: Over priced. I payed more then most other guests. The rate I got was terrible. There was a hidden 30 dollar parking fee. The rooms were small and dirty. The tv's were small.

Plussat: Staff was very nice.

Miinukset: King size room was way too small.

Plussat: Nothing

Miinukset: No mechanical staff to solve the problem and in the morning the just say sorry and detected 134$ only. We did not sleep the hale night. The A/C was not working

Plussat: Room was upgraded and clean.

Miinukset: Room was smaller than we expected, for the price we paid.

Plussat: Helpful staff, great location and view.

Miinukset: I am reluctant to ever again stay at an IHG property. I really took offense at what I felt were dishonest pricing tactics. When you are on the website and select a room, you are quoted a price. In my case, it was around $90. But as you progress through the booking process, you soon discover there is in fact no room available for any such rate as the $90. To that is added taxes, which I concede is out of the hotel's hands, but also a very bogus "resort fee." Here is the hotel's description: Service charge includes Resort Fee and Local Fee & Taxes. Resort Fee includes Wi Fi access with endless devices, unlimited long distance calls from your room to anywhere in USA and Canada, unlimited local calls, 2 bottles of water per day, printing of boarding passes, 2 Wego tickets (this state-of-the-art bus system connects accommodations and tourism attractions throughout the city at Niagara Falls and Niagara Parks-24 hours retail value $14), a e-Family portrait at Hershey Chocolate World, and sampling for 2 at Niagara Brewing Company. For my three-day stay I was charged $54 in "resort fees." This was outrageous because I neither used nor wanted any of the services except wi-fi, which I was told was free anyway, and one bottle of water. Yes -- a $54 bottle of water. Advertising on the webpage a $90 room when none exists is offensive and should be illegal. Crowne Plaza charged me about $106 a night for my $90 room. Thanks to Crowne Plaza I am a wiser traveler now, and will decline to patronize hotels that are not honest about their room rates.

Miinukset: Shower was gross, it had someone else's long black hairs all over it. Toilet hardly flushed.

Plussat: The view from restaurant

Miinukset: Breakfast was very poor quality for the money you pay We paid extra to stay three adults in our room. But coffee for two and toiletries for one. We ordered room with falls view but looked out at the Rainbow bridge. Only standing at the window and looking to the right could we see the falls. The guy at P garage took forever to find proof that we had payed for parking although frontdesk had told us that their camera would read our license plate.

Plussat: The room was a close walk to the falls our room could see the falls and fireworks It was close to anything you might need They gave us Bus Passes to visit other great sites the dinner in the restaurant was Excellent. The Gnochi dish was off the charts good. it is connected to anything you need, food, Gambling, water parks, parking etc.

Miinukset: The room was very small There wasn't enough room between the wall and bed to stand and get in bed, you had to enter from the bottom. Mold in the Bathroom and Bathroom was outdated. It was functionally difficult to use. The drain in the sink was busted and the shelf covered 1/2 the sink so brushing your teeth was difficult. . A room with 2 queens should accommodate the people and luggage associated, and it was very tight -The staff try to upsell everything. If your hotel includes breakfast for 2, the try to upsell you on the delux package. It's not service for service sake or to be a great hotel, but just another way to extract more money from you. -Dinner and breakfast was expensive and includes a "tourist tax" -We stayed in 6 hotels as we toured through Canada and although the view of the falls as great, it was our least favorite hotel of our trip.

Plussat: Closeness to falls, and the View was awesome. Building is older, has a wealth of history but this could be a bad/good thing depending on opinion.

Plussat: Location was amazing. Close to everything. Clean. Nice room. Great view.

Miinukset: The breakfasts was not very good.

Plussat: Great location!

Miinukset: Carpet throughout hotel is getting old.

Plussat: Nice clean place

Miinukset: Didnt have microwave and fridge, which I really needed. And it is a far walk to the big falls, still a nice view tho.

Miinukset: The room was not as expected. I thought I had reserved a room with a hot tub larger with a king bed. Most disappointing as my husband and I were riding into Niagara Falls on the motorcycle and we're really looking forward to the evening.

Plussat: Have stayed here many times. Always clean and a good value. Has a small coffee shop for morning bites which doubles as a bar in the afternoon & evening. There is also a pool and hot tub and there is also an excursion desk In the lobby. Really nice beds and linens very comfortable and ample pillows. I left the best for last The Staff is Excelent and Friendly.

Plussat: Walkable to falls.

Miinukset: It would've been great that your website didn't mislead me about where i was staying. It's false advertising to show pictures of the Wyndham Garden, but then be put in the 2star 5 storey low rise building next door to the actual hotel. If you're going to have guests pay $560.00 for that so called Tower B hotel and tell them their room has a balcony, you need to have it as a separate location in your search. Very disappointing.

Miinukset: Charged $20 per day parking. No mini fridge or microwave. No chair in room. Key didn’t work in door 90% of the time.

Plussat: ENOUGH PARKING AND LOCATION

Plussat: The size of the room was nice.

Miinukset: In the ad they did not disclose that there was a $14/day parking fee and ~$5/day facility fee which added another $20/day to the cost of the hotel. People should know about these fees. Also, if everyone has to pay a facility fee, why don't they just add it into the room rate. I guess because it makes their rates look higher (which they are).

Plussat: Close proximity to falls/restaurants/shops and friendly staff.

Miinukset: Lamps had a good amount of rust on them. Appliances appeared old

Plussat: Friendly staff

Miinukset: Room was not cleaned and coffee not refilled

Plussat: Great location. We walked to the falls. Everything was wonderful. Staff was friendly and VERY helpful. We had a flat tire and the staff helped me look up a place locally to get it taken care of.

Miinukset: limited parking. was a little surprised by the $14 parking fee.

Plussat: Had a great stay at this hotel. They upgraded my room to a suite which had a lot of extra space. The room was clean and the beds were very comfortable. The staff were also quite friendly.

Miinukset: The Tourism Improvement Fee was listed on my bill and taxed 3 times. This is supposed to be an optional fee, but when I asked them to remove it they stated that it was mandatory at their hotel. I was not impressed that i was forced to pay this tourism fee on top of my room rate plus tax, on top of my parking plus tax and on top of the facility fee plus tax.

Plussat: Rooms were nice.

Miinukset: Didn't like paying an extra $17.50 + taxes per night for parking.

Plussat: Good location Clean Coffee Shop and Bar in Lobby Good value

Plussat: Good pool,hut tub and sanua

Miinukset: Wifi wasn't that good ... At least not up on the 4th floor

Plussat: Clean, bright, comfortable room. Kids loved the pool. Relaxed atmosphere. Basic exercise room.

Miinukset: It was a bit pricey for a place with zero breakfast.

Plussat: Room was very comfortable and spacious. Liked the retro decor.

Miinukset: Hugely inflated pricing for a weekend stay. Bath towels too small and too few. Spa was too busy to enjoy and facilities (shower area) lacking.

Plussat: Excellent price, clean, friendly staff. Only complaint - turn up the heat in the hot tub

Miinukset: Hot tub too cold

Plussat: In a good location, grat service

Miinukset: It was clean, but not the cleanest hotel we have bee. To. Overall a great value!

Plussat: The front desk staff. As a former hotel guest service agent I was very satisfied withthe staff and their recommendations. Young brown skin gent working the evening shift is a star and if your smart lock him down in you company.

Miinukset: The ugly design paintings in in the room. Who approved that?

Plussat: The location and staff were amazing. And the price was great too. The pool has just about everything you need.

Miinukset: You would expect that by the middle of June that the outdoor pool would be open by then. And the indoor pool was way over chlorinated. Eyes burned just sitting in the pool area watching out kids swim. Also pool had huge clumps of hair floating in it . TV had issues as well couldn’t get it to work even with hotel helpers.

Plussat: Location

Miinukset: It was wicked humid out and the air conditioning was busted in our room, we were given a very small discount

Plussat: Their elevator works faster & their media in their tv was good.

Miinukset: Thiers no menu for food if incase I want to order hotel food. I wish they have 24 hr hotel restaurant.

Plussat: I liked the presentation of the room it self. And it was close to everything.

Miinukset: The front desk staff(girl) could learn how to smile.

Miinukset: The bed.

Plussat: it was close enough to clifton hill,and the falls that you didn't have to drive

Miinukset: drunken teenagers on our floor

Plussat: Very relaxing vacation.

Miinukset: Refrigerators should be complimentary.

Plussat: Centrally located, convenient walking distance to falls and all attractions

Miinukset:

Plussat: the location

Miinukset: The Jacuzzi tub, the TV didn't work properly (they were advised but did nothing)

Plussat: leaving it !

Miinukset: The room was dirty and the quality of the sheets were cheap, it was smelly althought we brought it to the attention of the staff, it made no difference.

Plussat: service

Miinukset: no fridge in the room, poor TV (too few channels) , parking view

Plussat: It was centrally located within walking distance of all the local attractions.

Miinukset: It was misleading on the site when it stated that the hotel was new in 2007. It may have become a Howard Johnson in 2007 but the hotel is no less than 20 years old. Not new at all.

Plussat: It was convenient to take the bus to Niagara from here, however they charge 15$ per night for parking! You don't find out until you get there. Park in the casino or any other place. It's only $5

Plussat: Location.

Miinukset: The shower tiles weren't cleaned well. Some have molds. Staff that checked us in is not very helpful. One of the buildings doesn't have an elevator.

Plussat: Far away enough from the hustle and bustle of the tourist trap, but still have to drive to get to the falls. There is a outlet map across the street from the hotel.

Plussat: The hotel is ok. If you need a place just to sleep, this hotel is good for that.

Miinukset: I didn't like that there was fee for the parking.

Miinukset: $20 parking not mentioned on kayak $6 resort fee not mentioned on kayak

Plussat: Clean. Beds were comfy

Miinukset: The facility fees at the end. Especially when you didn't use what they were charging you for.

Plussat: Good comfortable beds

Miinukset: No breakfast included, charge 20 for parking a night. Resort fees. Add to your price when shopping. A room that you think you got a great deal, you really don’t. Hotel needs a clean job. Windows have never been cleaned since it was built.

Plussat: The bed was very comfortable. That's about all that was good about our stay. Front desk staff were understanding and very pleasant.

Miinukset: Before even going into the room we saw it is very close to the laundry room. But being on a schedule we didn't have time to wait in the busy line to be told they have no other rooms. Couldn't be that bad though right? Between the inconsiderate housekeeping staff speaking to each other at near yelling volume at 7:30am and banging laundry bins going back and forth, I can't understand how the hotel books people in that room. I am a solid sleeper and even I woke up to the noise. Next was the shower bath...the water didn't drain fast enough so the water was up to the ankles by the time you're finished. And remember this is a family hotel. Sometimes there will be sports teams staying. If you are looking to visit Niagara Falls as a couples getaway, book a more expensive hotel closer to the falls. This Ramada is a top choice for teams. Remember 233...book a different room if you choose to stay here.

Plussat: If you stay here make sure you get booked in the newer building. Our room was located in the building that has not been updated. The room was moldy smelling. Carpet was damp. My suitcase smelled like mold from being on the carpet for two days. Staff was very nice and beds we're comfy.

Miinukset: Moldy room

Plussat: 10 min drive to the falls, room was very big (king bed suite)

Miinukset: No breakfast, paying parking fee plus other fee's added up to $45 besides our night stay

Plussat: The hotel was remodled beautiful. We stayed at this hotel years ago and wanted to stay and see the new ramada, and we were pleased. It was nice to get away and the front desk staff were very polite and mannerly. We would love to stay again another time, we will budget for that stay soon:i Hope: tHANKS for the memories this stay gave us

Miinukset:

Plussat:

Miinukset: wifi connection didn't work for the two days I stayed there. Also the lighting in the room was very dim.

Plussat: I liked how big our room was, how clean and tidy the bathroom was, the overall appearance was fantastic and comfortable

Plussat: nice clean rooms,

Miinukset: heaters were real noisy

Plussat: clean,good price, nice staff.

Miinukset: noise from adjacent washrooms, the flushing was very loud, woke us up .

Plussat: I really was surprised how nice the room was and by the way i saw from when i booked the room it would be just like the pictures i saw online am very pleased to have booked with Ramada and i would book with Ramada again and again.

Plussat: the environment and the service

Plussat: We loved everything! The location (so close to clifton hill), breakfast in bed, french press coffee, complimentary champaigne, the upgrade they gave us, and the bed and towels! We will stay there again. Many people are complaining about parking, but $17 a day sounds reasonable compared to $50 a day charged at the hotels by the falls.

Miinukset: Exterior and the surrounding area are not as nice as we would have liked. But once you enter a room, everything changes.

Plussat: Fireplace, jacuzzi & breakfast in bed

Miinukset: Luxury room in a good location

Plussat: Wonderful hotel, beautiful rooms awesome staff AMAZING spa. Great restaurant. Loved it.

Miinukset: I thought it was kinda cheesy to hit us with a surprise parking fee of $17 when we were leaving

Plussat: The restaurant was exceptional -- great ambience, superlative cuisine, professional staff. The room was great -- large, jacuzzi, nicely furnished. The front desk people were friendly, informative, and welcoming. We would return again if we return to Niagara Falls.

Plussat: Close enough to walk to all of the Niagara Falls attractions, but far enough off the main tourist spots to be quiet. You MUST eat at at the in-house restaurant, AG Inspired Cuisine -- it is DELICIOUS.

Plussat: Location is in a great spot, lounge is nice good staff, rooms are really nice and spacious.

Miinukset: Bed was a little on the hard side, no seat in the steam shower.

Plussat: The room was very nice. I liked the fireplace and the jetted tub. The continental breakfast is a nice touch. The food at the restaurant was excellent.

Miinukset: It was not easy to find in the part of town where it is located. It is on a corner so signs on both streets would help. Provide a larger table in the rooms for the continental breakfast, or in case people are interested in room service. Although the food at the restaurant was excellent, the menu choices are too limited. It is also very pricey for ala carte fare.

Plussat: location and the room was nice after we asked top have it cleaned

Miinukset: We had problems with the cleanliness of the room but it was rectified after we brought it to their attention.

Plussat: The standard king room exceeded our expectations. We enjoyed the king size bed! My husband and had a great time at the Sterling Inn & Spa.

Plussat: erittäin huono hinta/laatusuhde

Miinukset: Ei mitään palveluita: baaria, lobbya tms pientä kohtaamispaikkaa muiden hotellin asukkaiden kanssa

Plussat: The room was very nice. Beautiful furniture.

Miinukset: Did not like the location. Thought we would be closer to Niagara Falls. The hotel was in the middle of nowhere. The room was nice, but the floor was not clean enough -- it was sticky in some areas.

Plussat: Loved the atmosphere

Miinukset: no pool

Plussat: I spent a nice birthday weekend here with my wife in the Fallsview suite with the jetted tube. Walking in to the room I was pleasantly surprised with how amazing the view of the falls were (identical to online photos). I ended up staying in my room majority of the time because the view was all I needed. It was breathtaking and relaxing from the sunrise view to the evening lights. Also, the jetted tube was extremely relaxing. I highly suggest spending a little extra money to stay in that room for a romantic weekend.

Miinukset: Many of the close by foods are big chain places. I suggest going at least a mile away from the hotel for really good food, such as the Weinkeller.

Plussat: EVERYTHING!!!! Staff is so cordial! Beds are super comfy! I have nothing bad to say!!! Loved my experience!!

Plussat: I like everything about the hotel.

Miinukset: I didn't like the time they give me to check out. I checked in later,but had to leave early.

Plussat: Marry at reception was super helpful and did a great service

Plussat: Nice clean rooms, jacuzzi and pool. Short walk to falls.

Miinukset: Falls mostly hidden behind another hotel.

Plussat: updated,clean,fruendly staff.

Miinukset: $20 parking surcharge

Plussat: Staff were excellent

Plussat: The main reason we choose the hotel is for the suite. We are two adults wanting privacy at night with the feel of two rooms.

Miinukset: The bathroom was toward the front door so the one person in the bedroom has to walk thru the living room/other person's bedroom to use it. Usually we find suites that have the bathroom in the middle and it separates the two rooms so,there is no disturbance when using the bathroom

Plussat: Friendly staff. Very clean and is to get to

Miinukset: N/A

Plussat: Location

Miinukset: Noisy

Plussat: The view was nice.

Miinukset: The sink was scratched and there were stains on the carpet. A little skanky.the

Plussat: The staff was so nice and attentive!

Miinukset: Cleaningness of the room wasn't perfect, but it can get better.

Plussat: Great staff, a wonderful experience, had a beautiful view of the falls, very clean and comfortable.

Miinukset: Not enough coffee. Lockers for before and after checkin/out would have been nice as well.

Plussat: It had a beautiful view of the falls and was very comfortable. The staff were extremely polite and helpful.

Plussat: The hotel was clean, quiet, and comfortable which is what my wife and I were looking for when we decided to get away from Toronto for the night. The location is excellent being so close to the falls. Without leaving the hotel, we enjoyed an excellent casual dinner at Tony Roma's.

Miinukset: Nothing

Plussat: I loved the room.

Miinukset: It was very noisy as our room was back to the staircase and elevaters. Children were running in the halls at all hours of the night.

Plussat: the staff was very helpful

Miinukset: the cleaning person did not restock all the towels

Plussat: Hieno hotelli hyvällä paikalla, huoneista hyvät näkymät. Ainoa miinus tuli siitä, että huonevarauksessa oli jotain sekaannusta ja "fallsview" huone vaihtui "cityview" huoneeksi, hotelli tarjosi kuitenkin tästä kelpo hyvityksen. Ehdottomasti suosittelen!!!

Plussat: Nice room, nice view

Miinukset: T.V reception was not great. Not that many channels.

Plussat: The room was big and clean, the tub was great and the door men were very sweet.

Miinukset: My complaints are better left to the management of the hotel.

Plussat: the size of the room, firmness adjustable bed, view of the Falls

Miinukset: Terrible breakfast -very poor, you are better off going elsewhere. Swimming pool is not worth going to, too small, no change rooms.

Plussat: The staff were all excellent and very helpfull.. The concierge team were especially helpfull

Miinukset: The information available to me at booking was a little mis-leading in that we were not really aware of how close other buildings were or how commercialised the town was. I would like to have been able to have had room service but that was not available as we arrived after 22:00.

Plussat: Excellent Hotel--Loved the View--Very Clean

Miinukset:

Plussat: The location and free parking made this hotel very appealing.

Miinukset: The hotel felt dingy. The hallways are old and dark. When we first got to our room the tv and 4 separate lights didn't work. Apparently housekeeping likes to unplug everything (we were told this is a known issue and apparently one that has not been addressed). Not a huge deal, but any decent hotel would make sure everything was perfect by the time guests arrive. In addition the room didn't feel clean. There were a few pills on our floor and a small stain on the sheets. The sink also looked grimey. Free parking is great, but there was garbage EVeRYWHERE. Overall it just seemed like their wasn't much pride in whoever makes the decisions at the Holiday Inn. The staff was very kind and helpful, but whoever is making the big decisions needs to invest some $ into the place and clean it up a bit. After one night we cancelled the rest of our reservation and stayed at the Hilton in a studio suite with a view of the falls for the SAME PRICE!

Plussat: Everything

Miinukset: the room service is only for the breakfast and not the rest of the day

Plussat: Bed Heart Shaped Jacuzzi

Miinukset: No outlets No ventilation in bathroom. Not very romantic to smell partner s business. Have to turn on each lamp - no central switches No fridge

Plussat: The staff was very helpful & friendly! We were able to gets parking pass even though we arrived early! The room was quite nice!

Miinukset: Could hear crying baby next door- maybe because of thin walls or the connecting doors? Also, although the ice machine owe to our room was convenient, it was also noisy late at night. Happily the baby didn't cry long and we were so tired it may not have mattered much anyway!

Plussat: We came with two kids under 5. This hotel was reasonable walking distance to the falls with free parking, had clean rooms and a large pool.

Miinukset: The breakfast was not included however, and was rather pricey, even with the kids' breakfasts more or less free. I say more or less because the kids menu was restricted and you still have to pay tax on it. Speaking of tax, there is a hidden tourism tax on the room and food which the hotel did not mention. A family member told us about it after our stay. This tax is optional and you can ask for it to be removed--but only if you know it's there in the first place!

Plussat: The location is perfect. You are by a lot of great restaurants and walking distance from the falls.

Plussat: The price, included free parking, and staff were all very nice. The hotel seemed to be within walking distance of everything, including the falls. It was also right next to Jimmy Buffett's Margaritaville.

Miinukset: We got assigned a room that had vending machines directly outside of our room. We couldn't hear people but what was a bummer was that the extra space that was taken out of our room for the vending area was compensated by taking room from our balcony. This made it very small. Enjoyable none the less.

Plussat: We had a perfect stay with a clean quiet room within a short walking distance to all the Niagara Falls sights.

Miinukset: Breakfast was horrible.

Plussat: convenient location

Miinukset: mattress is so old and uncomfortable

Plussat: The heated floors in the bathrooms were awesome.. I got wasted and slept on them

Miinukset: Gift shop was only open one day a WEEK...they're losing business!

Plussat: Bus tour

Plussat: service-minded staff and a nice room with choice of pillow.

Miinukset: none

Plussat: it was very comforting and very good time, it was very close to major entertainment places, it was pleasant stay