Baymont by Wyndham O'Fallon St. Louis Area

The assistant manager took care of me very well. Checked me in even though I arrived very late.

front desk person was very rude and unhelpful. Was aggressive in saying he could not check me in, it was to late even though I had a reservation. Eventually forced me to become more aggressive then he called his manager, who was very helpful.

The nice young man at the desk deserves a mention; the issues were not his fault, and he handled the problems well.

We were assigned TWO rooms where people were already in them--we're lucky we weren't shot when one guest came to the door as we tried to "break into" his room with a key, which didn't work. Horrible, horrible hotel! Do not patronize!!!

Staff were good

Ants in room and being told this happens often. Coffee in room but no coffee maker and no iron or ironing board.