Barnsdale Hall Hotel

The room was lovely with a fantastic view though the bed was uncomfortable - I could feel the springs. I asked for extra quilts to sleep on and two mattress protectors were on the bed when I got back that evening. The bed was better with these but not brilliant. Mattress really needs replacing. Swimming pool was really, really good. Large, warm with a range of depths and a large jacuzzi. Staff were friendly and helpful. Particularly lovely was the lady you served us at the bar on Friday night and served us breakfast on Monday morning. Don't know her name but she was slight of build, short grey hair and softly spoken. She checked regularly that we were happy with everything and could not have been more helpful.

The mattress, as already mentioned. Breakfast was chaotic. We came down half an hour before it finished on all 3 mornings and on the weekend mornings the food had run out and we had to wait for everything to be replenished bit by bit. Toasting machine only browned on one side so your choice was under-cooked toast or burnt toast, if you put it through a second time. On the Monday morning, when breakfast is cooked to order rather than buffet style, my scrambled eggs were a bit burnt.

Staff and location

We enjoyed the leisure facilities and pool Room was standard Bathroom was excellent

Leisure staff wasn’t very accommodating. Never had the whole process explained to us.

Worth booking a deluxe room to have a view of the Water. Spa facilities very good.

Small thing but no face cloth in bathroom, spa reception was some distance from entrance, pool and gym.