Omaha hotellit lähellä Orpheum Theater

Plussat: Location

Plussat: The bathroom, bedroom, kitchen was nice an clean

Miinukset: The shelves under the living room tv was very dusty i was able to see the dust from sitting on the couch and a stain in the carpet coming in the door.

Plussat: Phenomenal staff, great eating spots in walking distance. Also because the heat wasn't working they brought me a portable heater that saved the day.

Miinukset: The tv wasn't properly working and heating system was broken. Rm 734

Plussat: Clean, comfortable, friendly and helpful staff members...Cleaning crew fantastic as well....highly recommended....price waa decent ! Will stay again without a question.

Miinukset: My guest thought having a pool would've been the icing..

Plussat: Bed was comfortable, kitchen size was nice. TV was big. Room appointments are good. I would stay at another Element location in the future.

Miinukset: Breakfast was a huge disappointment, same thing each day: a hand wrapped powdered donut, small apple, small orange, small (half size) yogurt. The floors in both of our rooms were dirty - we spilled water and when we cleaned it off the floor our towels were grossly dirty. The phone in our room wasn't working. And, we were not aware there was no daily clean up of our room. Even though there was a sign with lots of information on it at the front desk, there should be something in the room that notifies the occupant there is no cleaning service due to COVID. $10 a day for parking in a structure that doesn't cost other Midtown Crossing guests anything (local vendors give out free validation) plus due to COVID there were very few people even in the area.

Plussat: This is the best all around hotel in Omaha. The location cannot be beat--especially if you are traveling with a dog. It is adjacent to a large park and there are numerous restaurants within walking distance. The rooms are spacious and most or all have a full kitchen.

Miinukset: The AC was not working in our room, but we were moved promptly. One front desk person was a bit rude--the others were super.

Plussat: This is the best hotel in Omaha. The location is prime for getting to all tourist destinations. The walking and running out the front door are great. And there are plenty of restaurants to choose from nearby. The rooms are spacious and comfortable with a full kitchen! It’s like having your own apartment. And they take pets!

Miinukset: The air conditioning was not working properly in our room, but the staff was quick to help us move to another room.

Plussat: The staff, location and the apartment style feeling.

Miinukset: The first room we were given was really small and the card for power was missing, the shower head pipe was broke in the middle but the staff quickly got us another room

Plussat: The staff was friendly

Miinukset: The first room we were given smelled like an ash trey so we requested a different room. The second room was Not clean. I could overlook a little dirt but I layed down to take a nap and the floor with a blanket would of provided more support than the bed, it felt like a thirty year old sofa couch pull out bed in someone’s parents basement, we left very quickly and ate our stay costs for two nights. We didn’t wanna wreck our weekend due to poor sleep

Plussat: Breakfast sucked... I got a brown paper bag.

Miinukset: Check out policy

Plussat: I have stayed at this location previously and it was great. I love the location, parking garage and atmosphere.

Miinukset: The air conditioning did not work, the first night. Informed the front desk by cell phone since the room phone was not working either. They apparently reset the system and brought us a box fan to help with circulation. Still no air. not returning

Plussat: Easy access to VA Hospital. Courteous staff, clean rooms, good breakfast.

Miinukset: No

Plussat: Very clean, the rooms were pretty standard and the breakfast was excellent! Very friendly and helpful staff with a wonderful shuttle system.

Plussat: Eric qnd everyone at the front desk was very helpful..

Plussat: Location, cleanliness, staff

Miinukset: Really busy in the pool. Out of anybody's control

Plussat: Love that it was very clean.

Miinukset: The breakfast could have been better for a hotel as fancy as that one.

Plussat: A lot of things were closed due to Covid-19, so we didn't get to have a great experience this time around. What it's worth, the lobby and our room was nice and clean. The front door worker Taylor was amazing given the circumstances. We did receive a few snacks on the house for all the inconveniences.

Miinukset: A lot of things that are usually open was closed due to the Covid-19, so I really cannot comment on dislikes. I wish we could have went in the pool. I wish we could of had a continental breakfast like it said but oh well.

Plussat: I was glad it was open during the pandemic

Miinukset: My room was dirty, trash was not emptied & TV's were too small.

Plussat: Local paper. Hot tub.

Miinukset: Nothing special breakfast. Need to add salsa and fresh fruit

Plussat: Great breakfast and in-room service.

Plussat: Great location and super friendly staff.

Miinukset: The bed was very creaky every time I would move slightly. Our TV also would turn on in the middle of the night with a blank screen and had to be unplugged to reset. The pool was closed the second day due to Covid-19, but they left the gym open?

Plussat: Location was a big plus. The staff was very pleasant and courteous. It was during the start of the pandemic so things changed quickly.

Miinukset: There was a little confusion among the staff as the pandemic began to make news in the area. Could have communicated with the guest a bit more other than that it was great.

Plussat: Ok for the situation the country is in now

Miinukset: Didn’t get any notice that Hampton inn was closed had a little scare at 11pm but called an was told they had moved us next door so worked out ok

Plussat: Clean and very nice

Miinukset: nothing at all

Plussat: Definetly the best value for money hotel I have stayed in the USA. Great rooms and great value for money. Staff where great. Highly recommend

Plussat: Comfortable beds, friendly staff, clean, excellent experience. Quiet. Thank you very much.

Plussat: Very Modern, every thing looked new, Super clean Room & Free Breakfast..very quiet as well.

Miinukset: Nothing!

Miinukset: Pool was disgusting. Unknown objects floating in the pool. Hot tub was out of order. Coffee ran out at breakfast and not remade. Wires hanging out of my ac/heat unit in the room.

Plussat: The room was spacious and modern;beds were comfortable. The breakfast was great.

Miinukset: Nothing major was bad; but the swimming pool had a great deal of chlorine that hurt our eyes and it's bottom was cracking up in areas. The only other complaint was we had to pay an unexpected $8 per vehicle for parking.

Plussat: Pool was nice. Shuttle was very helpful.

Miinukset: Parking fee was not made known before I purchased. I wasn't made aware until check in.

Plussat: Great location and friendly staff!

Plussat: Very clean. Efficient front desk staff. Room was nice and large. Price was good.

Miinukset: Too bright and loud in room at night (both road noise and people in other rooms). Breakfast was okay but not great. Breakfast attendant asked my husband if he had a room there; apparently, she thought he looked homeless.

Plussat: Love the location. Was able to get a great meal right across the street at The Session Room. The room was very clean and well arranged. The price was good but it was in December when lower rates are to be expected.

Miinukset: My only issue was the sofa bed. I ended up sleeping on the floor. I would suggest they add a memory foam topper. I will use this hotel again but will get a room with two beds : )

Plussat: Great hospitality! Loved the night reception and great breakfast. Beautiful and spacious suites!

Miinukset: did not have wastebaskets in every room.

Plussat: Location and room size

Miinukset: Had a problem with one of the heat/air conditioners; it iced over and malfunctioned

Plussat: Ease of check-in, size of room

Miinukset: You have to pay for parking. Lame.

Plussat: Great location near restaurants and a ballpark, very fast check-in, clean rooms, excellent free breakfast.

Plussat: We’ve stayed here about 8 different times over the last 6 months and it’s always amazing and the kids love it!

Plussat: Bed was very comfortable and my stay was quiet

Miinukset: Everything was great

Plussat: Staff was great, facility very clean

Plussat: I always like the breakfast, but for us the location was perfect.

Miinukset: The TV was problematic, the cable kept cutting out and when we arrived the TV was hooked up.

Plussat: Amazing Customer Service, Friendly and very understanding.

Miinukset: Nothing

Plussat: Clean and comfortable!

Plussat: Didnt eat breakfast. Location wad good

Miinukset: The guy working when I checked in was not courteous. Did not ask how I was doing or even said hello. He only said can I help you

Plussat: Amazing hotel. Front desk even helped me uncork my wine bottle. 10/10 stars

Miinukset: Everything was perfect

Plussat: The hotel was very clean and the staff were very helpful and kind.

Miinukset: Despite having signs up about respecting quiet time, it was quite loud in the middle of the night (multiple nights). My room was also right above the entrance to hotel. That could be the issue.

Plussat: Just to say I was able to relax

Miinukset: I could use all the amenities like the poor and the suites that that had the jacuzzi tubs were booked

Plussat: Nice room and breakfast. Really enjoyed my stay.

Miinukset: Parking was sometimes a challenge. Full parking lot.

Plussat: This was our last hotel on our 12 day trip to the Dakotas. It was by far the nicest, cleanest hotel we stayed in. Breakfast was great. Bed really comfortable.

Miinukset: Nothing.

Plussat: Very clean and great location.

Plussat: While the hotel was ok, you have to be aware of the $20 parking fee. I not only paid the $20 parking fee at the hotel but I had to pay again another $24 at the parking lot. Total rip off... I won't stay there again!

Miinukset: I had to pay $44 in parking lot fees. $20 at the hotel check in and $24 at the parking lot.

Plussat: It was within walking distance from our event.

Miinukset: Floor was unclean.

Plussat: The room was huge and had super tall ceilings!

Plussat: The hotel was in a great location in Omaha with plenty of on-street parking available for my one-night stay. The room was well appointed, and the pool was nice.

Miinukset: The way the breakfast in the lobby was talked about made it seem like the breakfast was included with the room, but it was not, and so that made for what could have ben a potentially awkward situation.

Plussat: I love that it’s walking distance to Chi Health Arena

Miinukset: Ice machine was down on our floor

Miinukset: I don't think they should charge their guests to pay to park!!

Plussat: Everything

Miinukset: Nothing

Plussat: Clean staff was friendly

Miinukset: The breakfast was $11.99 and terrible. Biscuits were hard gravy was like snot. Eggs were cheap and rubbery. For a four star place......sad great stay but food....get it somewhere else

Plussat: They were very polite and took care of us very well.

Miinukset: I always missed cookie day.

Plussat: Commodities

Miinukset: Retro designed rooms

Plussat: location--staff was helpful---

Miinukset: Manager refused to honor my request for late checkout--I didn't ck in till midnite--wanted to get in a nap before flight--she said no--

Plussat: the gentleman at the front desk on check in and at check out was very nice and gave us a great room with a great view and breakfast the next morning. It was our honeymoon trip, older couple, lol....made our stay so much better! Oh, and champagne!

Miinukset: they had the whirlpool closed....

Plussat: Location was very convenient to airport and downtown business district. Would be really great for college world series in June each year.

Plussat: The location, the fact that it was downtown and near by many great attractions!

Miinukset: Not much of a beverage selection to purchase in the lobby. (Not complaining just something!!)

Plussat: Hotel and staff were great.

Miinukset: parking was awful but it could have been a busy weekend don't know.

Plussat: Nice proximity to conference I was attending. Restaurant and a coffee shop within walking distance also. Very near the zoo and ballpark if you have time for that. Hotel's burger restaurant had friendly staff (food not great though.)

Miinukset: My room faced the street and was extremely loud with traffic noise. I didn't get much sleep for 2 nights. My fridge was stuck on freeze so my juice and snacks were ruined. Front desk lady was rude (but guy was pleasant.)Breakfast buffet was horrible.

Plussat: Friendly and welcoming staff, cleanliness

Miinukset: The mattress of the bed needed to be replaced because it was like sleeping in a hammock without any support for the back. The road noise was loud all night and made sleeping difficult.

Plussat: The evening staff was nice

Miinukset: Everything

Miinukset: There was no parking. We had to park in a vacant lot two blocks away and wondering if our vehicles would be towed.

Plussat: Staff were friendly and helpful

Miinukset: No access to stairs from outside.

Plussat: Restaurant

Miinukset: Bed was broken, no coffee in room

Plussat: Very large quiet dark room with large bathroom.

Miinukset: I would have appreciated a nicer attached restaurant.

Plussat: My daughter's and I enjoyed the pool area and the close proximity to the old market shopping centre. It is located on a main road allowing for easy access to the surrounding area. I also enjoyed friendly conversation with several staff members. It was overall more then I expected from a last minute staycation. And the value of the room far exceeded the price per night.

Miinukset: The only thing I didn't like was that there was not a complimentary breakfast available otherwise my stay was fantastic. The staff was very knowledgeable and helpful with all my needs. Also the maid service did forget to restock the coffee in my room but when I went to the front desk they quickly made things right by getting me more k cups no questions asked

Plussat: The staff! Hotel employee was amazing.

Plussat: Pool for kids, bed and pillows were comfortable. Location was great, restaurant was good as well. Check in was easy and the staff were great at check in as well

Miinukset: Upon check out I found my card was charged twice (it was later fixed by the GM who was awesome). The lady that helped me when I went back to try and figure out what happened was about as rude as Ive ever seen. For what I paid for my room and being shorted of 200.00 I would have expected more.

Plussat: Beautiful hotel in a great location with clean rooms!

Plussat: The room was nice and spacious

Miinukset: The staff were NOT following the published COVID 19 precautions. The area was a bit sketchy due to pandemic I suppose. Had trouble getting out in the am due to the shooting that occurred in the wee hours...

Miinukset: Room was Very dirty!!! Never come back!! 4* ? In Europe 1* hotel.

Plussat: It was very clean which is the most important

Miinukset: nope

Plussat: Location.

Miinukset: Closed pool.

Miinukset: for the price, it certainly was not worth it. charged for incidentals up front (refunded if not used) extra charges i was not aware of that i thought were included. (pet charge) no wi-fi included and no breakfast included either (maybe because of COVID) The bathroom trash had a piece of garbage in it from a previous guest and there was an oily handprint on the wall beside my bed. Had i been more familiar with the area, i would have stayed at a different location

Plussat:  

Miinukset:  

Plussat: The front desk staff were amazing! We were glad they had food available during Covid-19. My son enjoyed the pool and mom enjoyed the hot tub. The linens were clean.

Miinukset: The man in food service wasn't too friendly. The pool and room needed to be cleaned better, but I am sure it is tough right now. I would be nice for Hilton to reduce prices a a bit more right now. Parking and internet should be free for guests.

Plussat: Friendly staff.

Miinukset: During the coronavirus with so few people there, it seemed ridiculous and anti-customer to still charge so much for parking in a nearly empty garage in an emptied out city. I just wish people could be accomodating during these times!

Plussat: Bathroom a little run down

Miinukset: No

Plussat: Amenities anything you wanted downstairs!

Plussat: The staff was really friendly especially the woman who checked us into our room.

Miinukset: The bathroom and shower as well as the headboard were not up to our expectation of cleanliness given the star level. The interior decor of the hotel other than the main lobby and bar were completely out of date. The pool area was also in poor condition.

Plussat: This is an awesome hotel and we love that it is connected to the Quest Center for concerts!

Miinukset: It would be nice if it had some kind of complimentary breakfast with as much as it costs.

Plussat: rooms are good size, bed is comfortable.

Miinukset: could be cleaner - for instance,clean the telephones!!!

Miinukset: cookie particles was not cleaned in the second day. cleaning has not parfect.

Plussat: the entire staff was most helpful and friendly