Hilton Paris Opera

We arrive to hotel around 11am, we understand that we were early so we checked in and the concierge took the suitcases and they said as soon as the room is ready they will send them to the room. We came back around 6pm we have to wait for over 15min to be serve by receptionist as they were busy only two for this size of the hotel. They give me the key for the room. We went to the room tired to find out no luggage been sent to the room yet. We called them asking about our luggage 30 min later they sent them in. Room size were very small and when I required that they said the measurement on booking .com is including bathroom ..... So please be aware of this The view is over looking dirty roof. Next day we had breakfast very basic not worth the money they charging. We went out and we came back after 4pm and the room still not cleaned yet. So we have to called them asking to clean the room. In a bathroom there is no heated towel tail to dry your towel so the towel will be wet in a morning when you want to have another shower. Light system is very bad, so if you want to go to bathroom you need to switch on the lights in a room as they are connected to bathroom. So if you sleep and your partner want to go to bathroom you need to wake up as the light is on. Location is far if you want to walk 50 min to Eiffel Tower. But train is close to you, and taxi is available too.

Service and room size

It was close to the metro station.

Located in a very busy area. The rooms are way too small and the staff are not very friendly.