An Nhien Retreat

Nothing much but if I have to say one thing was nice, then the swimming pool was large, although there were spots of blood on the sun lounger and paved area and the pool was dirty.

In all the places we stayed in Vietnam this was by far the worst, despite being the most expensive. Almost everything was way below expectation. The receptionists were cold and unhelpful and difficult to find, the room was unacceptable, there was construction going on nearby, we only were given a sheet for bedding and we were badly bitten by mosquitoes. On arrival we were shown to a room which was not the one we paid for - it had black mould on the bathroom walls and was nothing like the photos. We explained this to the receptionist who said that they were old photos and we should accept it. Eventually after much pleading we were given another room which was better but still not what we paid for. We booked four nights in advance but left after two because of the reasons mentioned above, but also as both of us were bitten by mosquitoes worse than I've ever experienced before. Probably not helped by the stagnant water outside the room. When we left we asked for some kind of partial refund and then when we returned we emailed about this, but never heard anything back. Never any kind of apology either. Apparently the place is under new ownership, so probably best to ignore a lot of the positive reviews from before.