Hilton Trinidad & Conference Centre

The Hilton Honors Free Lounge was a nice perk. Hotel pool looked nice, even though I just walked by on my way out to work.

Rooms are ready to be upgraded since they look and feel outdated and even a little bit deteriorated. Don’t expect much help with your bags since the concierge desk was most of times busy and short of staff. I asked for a little spoon to be sent to my room so I could eat a yogurt that I’ve kept in my minibar fridge, but I had to wait for it about 5 hours and had to call at least 3 times repeating my simple request. Charging US$35 each day for breakfast seamed a little too much.

Beautiful

Love the view from my room..staff were very friendly and helpful.

Pool area needed cleaning...went to the restaurant about 12:30 pm to get something to eat and there was no one there to help us only a chef and she was clueless. ..she went to the kitchen or wherever to get a server...we waited for about 20 minutes then left because she never came back...

Double charged

I also made a booking with Kayak, front desk staff couldn't find the reservation..said I didn't have one. I showed my paid confirmation email, and forwarded it to the staff...and they still charged me for the room! Twice... Now I'm filing a request for reimbursement with my credit card company... What a hassle! Would've stayed elsewhere if I knew it would be so complicated for them!