The Hilton Honors Free Lounge was a nice perk. Hotel pool looked nice, even though I just walked by on my way out to work.
Rooms are ready to be upgraded since they look and feel outdated and even a little bit deteriorated. Don’t expect much help with your bags since the concierge desk was most of times busy and short of staff. I asked for a little spoon to be sent to my room so I could eat a yogurt that I’ve kept in my minibar fridge, but I had to wait for it about 5 hours and had to call at least 3 times repeating my simple request. Charging US$35 each day for breakfast seamed a little too much.
I can always rely on Hilton to maintain they’re standards all over th world. This is a safe, great location to stay while in Port of Spain. They actually maintain cleanliness with the high traffic of carnival vacationers.all of the staff here are always friendly, helpful and have excellent customer service skills.
The prices are of course high during carnival glad I had points to help
Wonderful, relaxing vacation in Trinidad...
The entire staff are some of the friendliest, most helpful people you'd want to meet. Always service with a smile and give great advice on places to visit and things to do; as well as give great directions. The place felt clean, safe and comfy. You'll love it!!
Unfortunately this isn't the beachfront style property we're used to on vacation. But it was close to just about everything else you could want to see and do. Plenty of historic sight-seeing (although many currently going through renovations), zoo and botanical garden nearby, short drive to downtown, malls and a strip of restaurants and bars. Plus an adventurous drive through the mountains to spectacular Maracas Beach.
Love the view from my room..staff were very friendly and helpful.
Pool area needed cleaning...went to the restaurant about 12:30 pm to get something to eat and there was no one there to help us only a chef and she was clueless. ..she went to the kitchen or wherever to get a server...we waited for about 20 minutes then left because she never came back...
I also made a booking with Kayak, front desk staff couldn't find the reservation..said I didn't have one. I showed my paid confirmation email, and forwarded it to the staff...and they still charged me for the room! Twice... Now I'm filing a request for reimbursement with my credit card company... What a hassle! Would've stayed elsewhere if I knew it would be so complicated for them!
The staff was the worst staff I have ever dealt with. They told us we had no reservation and that the confirmation email I had from kayak (which was prepaid) was not sufficient. They also made me make a collect call to the kayak.com confirmation line which had me on hold for 40 minutes while they (hilton staff) tried to find appropriate fax numbers and email address. I was very disappointed with the staff. They also wanted to charge me again and were extremely rude in handling the mix up. In contrast the kayak.com staff was VERY helpful and patient with the rude staff at the hilton trinidad/tobago
Hilton Trinidad & Conference Centre sijaitsee keskustassa, ja Movietowne ja Queen's Hall 15 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Tämä lomakylä tarjoaa asiakkailleen 1635 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 603 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Hilton Trinidad & Conference Centre on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.