Port of Spain hotellia

Plussat: Dinners were serenaded with beautiful music or live players, fabulous sunsets over the ocean, relatively free of interruptions and with a staff that remembers true customer service.

Miinukset: The functionality of the key entry to the elevators was at times challenging.

Plussat: Everything

Plussat: Layout and room very comfortable.

Miinukset: Service staff was not as attentive as I expected. Especially at the restaurant.

Plussat: It was nice and quiet.

Miinukset: It was not on a walking distance from other activities. It did not gave TBN on television.

Plussat: Location

Miinukset: Dirty towels, bad breakfast and poor service

Plussat: Location, modern, restaurant, bar, facilities

Miinukset: Staff has no value for people’s money or time, very lazy and inconsiderate

Plussat: Everything

Miinukset: Nothing

Miinukset: Breakfast not being served after 1030

Plussat: Excellent facilities, service and location.

Miinukset: Pricey

Plussat: Extremely clean, pool is amazing,everything well organized,value for my money

Plussat: The breakfast had a good variety of choices, also included local items. The room was spacious, bed was very comfortable. Staff very attentive.

Plussat: The atmosphere is special, pool and gym are great - still my favorite in Port of Spain

Miinukset: The hotel is aging, the exclusivity which the hotel had over long years is disappearing, service is not up to the standards of the past, prices are on the high side.

Plussat: Staff super friendly. Hotel is eco friendly!

Plussat: The room was superb. The breakfast was excellent

Plussat: Great

Plussat: Clean, good bar

Miinukset: Not much local food...

Plussat: Staff's customer service skills were outstanding!

Plussat: Walking distance to stores and restaurants

Miinukset: Although we were warned about the ongoing construction...a lot of noise

Plussat: I loved the bed... and the staff was extremely helpful .. i enjoyed the fact that the movies was right next door

Miinukset: The room i stayed i was very nice...418...but while inside everytime another door closes in the corridor i heard it from my room..that was very annoying

Plussat: A masterpiece of hotel facilities, very chic and clean. Staff very helpful and fantastic view of the stadium. Good breakfast and wi-fi connection. The bar and restuarant street is just 5 minutes by car far (during day you can try to walk to destination, not in the evening)

Miinukset: The just have partnership with private cars so you can't ask them for simple and cheaper taxis. You can't walk around the hotel exept for a mall so you always need to take a car.

Plussat: Good location. Safe. Very comfortable and clean. Good wifi.

Miinukset: The breakfasts were mediocre and unimaginative

Plussat: This place is ideal for every traveller whether if you work for the UN or for anyone who wants a quiet and respectable and clean place Breakfast is very complete and delicious staff is nice. We really enjoyed our time there and we recommend

Miinukset: None

Plussat: All great. Thoroughly recommended

Miinukset: Nothing

Plussat: The breakfast was delicious . Although local cuisine was included in the breakfast menu they made it palatable for international customers. There were varied options and serving portions were quite generous. The proximity to Port Of Spain and the Queen's Park Savannah is definitely a plus. We felt very safe in the neighborhood. The entire staff was very accommodating.

Miinukset: Having an inhouse dinner option would be a nice idea or at least a microwave in the room would be a great substitute.

Plussat: The breakfasts were always good. Tasty and delicious and including local food.

Miinukset: Nothing

Plussat: Great room size and conviently located on the Savannah. Breakfast was delicious.

Miinukset: Wooden floors meant I could hear the other guests moving around much more.

Plussat: Totally charming. Great, friendly, helpful staff. Good location. Like home only better.

Miinukset: Difficult to get a taxi from hotel but landlady arranged this

Plussat: Pam is an amazing host, providing assistance in organizing a driver and explaining the history of the area. The Inn is located in a quiet area, a quick walk from the park, to downtown and to a local supermarket. We were able to check in early and have breakfast for a small extra fee (prearranged) and we were very gracias for the ability

Plussat: Wonderful little guesthouse with a nice atmosphere. The room was comfortable and the breakfast was delicious. Pam was very helpful with giving me advice and helping me find the right person to go to the Caroni bird sanctuary.

Miinukset: Just some minor remarks about the bathroom: the air suction was extremely loud and water would leak from it when it rained outside.

Plussat: Pam was an amazing host, she gave us a full synopsis on attractions and activities to do around the island.

Plussat: Extremely lovely house, decorated with love, wonderful bed, marvelous rooftop like a rooftop garden, and PAM, the host, and all her stuff are really phantastic. She helps whenever she can - and she can! She's great. Thank you so much for all! Really highly recommended, and the neighborhood newtown and Woodbrook are easy and relaxed with very friendly people.

Miinukset: ---

Plussat: Friendly staff excellent breakfast great location

Plussat: Pam, the owner, is very kind and helpful!

Miinukset: Reservation made and reservation confirmed by manager with credit card as collateral, turn up at 11.30 pm after a long journey, room given to someone else and hotel fully booked. In other words, very pleasant.

Plussat: It was the nicest hotel in the city.

Miinukset: The employee's attitudes and demeanor. Not very friendly. Hydration stations would be nice.

Plussat: Pool deck and pool area.

Miinukset: Ants were abundant in the room. Air conditioning was not properly functional, resulting in a humid room most times. Staff were typically untrained and unhelpful; often had to re-order or remind of requests, on every occasion.

Plussat: Location is fabulous

Plussat: Location was great clean facilities

Miinukset: Didn’t get to use the pool due to a private event the night before

Plussat: The tv was upgraded

Miinukset: Checkin was very long and no priority for honours members. Hot water was not working in room. AC was giving trouble and had to contact maintenance twice. Had to request a bottle water since there was not even 1 in the room.

Miinukset: The front desk indicated a security deposit which was not mentioned to which I agreed to pay as it will be refunded upon checkout. When checking out a different person at the front desk returned a different value of money than was agreed upon to which I enquired and was given a different explanation. Poor customer service.

Plussat: I enjoyed the breakfast. The view from the lobby was breathtaking at night.

Miinukset: Could have offered a chocolate tea also in the room and at breakfast; example cocoa or swiss. Not everybody drink tea or coffee. Just a suggestion. This did not take away from enjoying the stay.

Plussat: The Hilton Honors Free Lounge was a nice perk. Hotel pool looked nice, even though I just walked by on my way out to work.

Miinukset: Rooms are ready to be upgraded since they look and feel outdated and even a little bit deteriorated. Don’t expect much help with your bags since the concierge desk was most of times busy and short of staff. I asked for a little spoon to be sent to my room so I could eat a yogurt that I’ve kept in my minibar fridge, but I had to wait for it about 5 hours and had to call at least 3 times repeating my simple request. Charging US$35 each day for breakfast seamed a little too much.

Plussat: The hotel has a great location. Very close to the Savana and Port of Spain.

Miinukset: The room that we were assigned was not in working order. The shower handle fell off and was not functioning properly. There was hair on the sink. We switched rooms and were provided with complementary breakfast.

Plussat: I can always rely on Hilton to maintain they’re standards all over th world. This is a safe, great location to stay while in Port of Spain. They actually maintain cleanliness with the high traffic of carnival vacationers.all of the staff here are always friendly, helpful and have excellent customer service skills.

Miinukset: The prices are of course high during carnival glad I had points to help

Plussat: The location and the pool.

Miinukset: This has been my 7th stay here during the last 5 years, (2nd for the year) & more than likely my last. The conditions of the rooms that I get, keep deteriorating and the front desk for check-in on this trip was appalling. I refuse to pay for bad service.

Plussat: The pool was really nice.

Miinukset: Some of the staff weren’t so accommodating.

Plussat: Stay at Kspok was a breeze. From check in to checkout was seamless. Staff was very helpful and professional. Access to recreation and urban areas ideal.

Miinukset: Only drawback, isles were a little narrow.

Plussat: The aesthetic of the Tiki restaurant on the 8th floor is unrivalled and this made the breakfast spread even more enjoyable. The rooms were bigger than I expected, and I really appreciated that space, felt very comfortable. The shades for the windows are great, the floors, the room colours (They recently did some upgrades and they made good choices). The interaction with EVERY SINGLE staff member was pleasant and friendly, that made us feel more comfortable. KAVA is their restaurant on ground level, and I've been there many times before, but It was fun to just walk down from the room to dine in that same restaurant with good food and service. All in all, I have no reason to go back in a hurry, but it was so very comfortable (and I had a great weekend), so I actually just want to go back soon :D

Miinukset: On the last day, the hot water was out for the majority of the morning, so that cold shower was not appreciated. On check out, front desk said that they would make a note of it on file to make up for it on our next stay, if that is true, I would have an increased respect for this establishment for their organization, effective administration and commitment to their honestly and words. Even though they've just done some upgrades, I think maintenance could do with a top to bottom inspection for fine details, some of the tile in bathroom were lifting off the wall, but honestly it's minor. I just want them to not get into a state of disrepair. I want this place to thrive, I felt most comfortable here compared to every other hotel in Port of Spain.

Plussat: Access to the Queens Park Savannah. Pool, breakfast on Saturday was fantastic

Miinukset: Hallways were very low and small.... made you feel claustrophobic

Plussat: I was only at the Kapok for one nite and booked last minute and I couldn't have had a better experience at Kapok. When I arrived, they were warm and welcoming and gave me a complimentary upgrade to a King-sized bed. I slept diagonally and like a baby. the next morning I had a meeting at noon and they happily gave me an xtra hour so I could take my meeting in private and then check out at 1. there was also Kava restaurant in the lobby which is a cool little place. it is also located very close to the Savannah and a strip mall area with many shops. highly recommended.

Miinukset: wish I could have stayed longer!

Plussat: The location was great. The room was excellent.

Miinukset: The gym needs a little bit more equipment.

Plussat: The city view from the hotel

Miinukset: A bit noisy

Plussat: Breakfast was great .

Miinukset: Some workers was not that friendly.

Plussat: Recent renovations to the hotel have really made a difference, rooms have been nicely updated. Breakfast buffet very tasty, changed up the selection each day. Staff always helpful and attentive when needed. Tiki Village restaurant is definitely worth a visit for dinner!

Plussat: Excellent location. Very helpful and friendly staff.

Miinukset: Traffic noise. Unable to easily access refreshments poolside.

Miinukset: I found that tv could have been upgraded

Plussat: Location and breakfast

Miinukset: Older hotel, also was questioned by front desk when requesting additional pillows and blanket

Plussat: Staff was amazing and the location was great.

Plussat: Every one of the staff were incredibly friendly and helpful! Gave excellent walking directions and made it very easy to book a car and excursions. My first experience in Port of Spain could not have been any better because of the people who worked here. The room was also very comfortable and breakfast was made to order at my convenience. Stay at Inn at 87

Miinukset: If they had a bar, I definitely would have had a drink here

Plussat: I think this is good value for the money in the area, staff is nice, had breakfast - it was good.

Miinukset: Place advertised parking on premises - well, it's just long driveway, that fits maybe 4 cars, which is fine. The problem was: we could not park, because of staff cars + other guests parked already and they had to leave and then come back , but late- so the staff couldn't handle that puzzle. So, we had to park on the street (rental car + busy area, try to find the spot!) and , since the parking side of the street alternates depending on day of the week, I had to get up exactly at midnight ( went to bed early - had to leave early) and move car to the opposite side in order not to be towed . Very inconvenient...

Plussat: The staff were polite and helpful. Access to eating amenities was good.

Miinukset: The breakfast was overpriced and lacked variety.

Plussat: Lovely helpful staff. Good recomendations on what to do. Excellent security charming building.

Plussat: The location is perfect.

Miinukset: The breakfast service was extremely slow.

Plussat: Place was clean and staff friendly.

Miinukset: I ordered breakfast separately which I felt was over-priced at US$10. It was basic breakfast and so there was no value for money.

Plussat: Location Staff Helpfulness We stayed 1 night in transit and because of location we got a feel for old POS. The national gallery is nearby and is very good. People very friendly and helpful. The inn provides everything you need for a comfortable stay.

Plussat: quiet location (but still just 10min walking from downtown), nice and kind owner, good WiFi

Miinukset: earplugs needed = many dogs in around houses and still "communicating" :))

Plussat: En pitänyt mistään. Huone oli epäviihtyisä, kolkko, surkeasti kalustettu ja kaikin puolin ala-arvoinen.

Miinukset: Omistaja ei ollut varannut edes vesipulloja majoituspaikkaansa. Jonotin niitä lentokentän kahvilassa. Varauksessa oli kaksi sänkyä, mutta huoneessa vain yksi 140 cm leveä sänky. Epäviihtyisin huone 40 vuoden matkailuni aikana.

Plussat: Alicia and her husband were very helpful, they even picked me up from the airport late at night (cheaper than a cab and it made me feel much safer) and let me leave my bag after check out. The apartment is great and bigger than I thought. Everything is clean, the bed is comfortable and it has a nice view!

Miinukset: Nothing bad to say about this place!

Plussat: Alicia is a wonderful host. She is very kind, and very helpful, especially for someone who doesn't know the city! You don't just rent an apartment (which is super nice), you feel like home.

Plussat: We like the Proximity to the City. Safe accommodation.

Miinukset: The mattress.

Plussat: The property owner were very helpful and kind. They allowed us to check in early and help us with ordering and pickup on one of our meals.

Miinukset: Could not find many places to eat in the area that wasn't fast food.

Plussat: Great hosts, clean property, good value. Very knowledgeable about Port of Spain, Open to late check in. Very helpful to foreign visitors.

Miinukset: No complaints for the style and value of the property.

Plussat: The size was bigger than expected. The property was gated with an electric lock which gave a sense of security. Staff was friendly and accommodating.

Miinukset: Just had a little bit of a wait to check in. I knew my taxi driver personally so it was not a problem but for someone else that might be of an inconvenience.

Plussat: Parking and location

Miinukset: Parking and location

Plussat: Good size room with modern and complete amenities.

Miinukset: Carpet was musty.

Plussat: Tilava ja siisti hotelli

Miinukset: Ruokien ja juomien hinnoittelu pahasti yläkanttiin. Hotelli oli kuin autiotalo, erittäin vähän majoittujia. Sijaonti virastoalueella huono..

Plussat: The location and city view

Plussat: The room was very nice and I like that the maid came and cleaned the room everyday  she was so friendly. My kids love the pool and the lobby of the hotel was beautiful it had Christmas tree and decorate nice. The bellhop guy was nice.

Miinukset: The only thing I didn’t like the pillowcase had black spot on it and they didn’t change it.

Plussat: Location, ease of access and the lovely view of the ocean. Staff were quite warm and welcoming. Staff really go above and beyond

Miinukset: Genius discount of free breakfast was a bit misleading by booking.com was advised that due to the discounted rate breakfast was not complimentary. Rooms should also be sound proofed so you don't hear the noise from the traffic below

Plussat: Deborah went out of her way to ensure our trip was excellent. It was a last minute decision to stay at Radisson due to a bad experience at another location. Deborah knows customer service, she exudes hospitality excellence. Great location. Great breakfast. Great pool. Great service from all the staff.

Miinukset: Everything was great

Plussat: The food was great

Miinukset: I didn’t like the car park lighting

Miinukset: The conversation ratio was not 1:6 it was 1:5 which i did not expect .

Plussat: The room was clean, breakfast was served on time and was delicious. The staff was friendly and helpful.

Plussat: Location and price. Rooms spacious and clean.

Miinukset: 2 female Front desk staff on checking out were disinterested. Housekeeping stafff did not refill coffee, sugar etc. towels..

Plussat: Customer service excellent.

Miinukset: Not @ all.

Plussat: good location

Miinukset: housekeeping is very poor, one day I had no hand towels left in the room, the second night there was no face clothes all other staff were super

Plussat: The staff was friendly, professional and accommodating

Plussat: Top class accommodations

Plussat: Lovely decor in outside covered patio garden with nice seating area for relaxing and breakfast.

Miinukset: Unfortunately post carnival the restaurant was closed. Prior notice would have been appreciated since ordering take out food for delivery to the hotel did not work well for us. Notice on booking confirmation indicated information about the restaurant which could provide both lunch and dinner options. The twin bed bedroom which was as requested did not have windows to the outside. This should have been made clear on the hotel information web site.

Plussat: NOTHING

Miinukset: Everything the worst experience EVER