Hotel Ametyst

Sauna was cold!! I complained and I got a very limited discount for a service that actually we could not enjoy.

Staff were friendly and helpful

The bed broke on the second night so I slept on the cold floor, some slats had tape round them, reported it to reception and someone would look at it, all he did was move them about, didn’t feel overly comfortable on the bed that it could break again at any minute, sheets weren’t changed often, must be put on the floor whilst bed being made as when we got back in was always covered in hairs and bits on it and at breakfast some items that were meant to be cold were warm and some items that were meant to be warm were cold