Etsi halpoja lentoja kohteeseen Praha Václav Havelin kansainvälinen lentoasema (PRG)

Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy.

No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment.

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

Snooth and efficiënt with a KLM service

No entertainment

Comfort was better than on the previous Dash-8. Food was OK.

Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in.

1 hour delay ☹️

Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew.

planes are old

Had to pay for just a basic cup of juice. No snack provided.

Really nice service reps! Liked them a lot, the guys were very friendly and pleasant.

Loved the idea that I could select a hot snack. The photo showed a delicious looking piece of pizza and when I asked to confirm whether it was indeed pizza, I was told yes. Instead I got a large hot pocket with questionable cheese. It was pretty unappetizing seeing that it was heated in a plastic wrap. I really did not want to eat it but was famished. I did not get what was sold to me.

Flight was on time, staff and flight crew were lovely and seats were pretty comfortable (we flew premium). The planes are new and clean, and everything worked as it was supposed to .

The shlep from terminal two where you check in to terminal one where the flight takes off was horrible. It’s about a twenty minute walk, and no bus or shuttle to take you there. Otherwise, Norwegian was a very pleasant surprise. Food was horrible , especially after a week of delicious Spanish cuisine...

The screen to watch movies and TV on every seat is the best

I can’t think of anything that disappointed me

Flight attendant on the Madrid to JFK flight in the Premium cabin was outstanding. Quick service and just the tight amount of interaction. Food was surprisingly good too. Ordering galley items from the video console works great.

Boarding process in Madrid in like a cattle drive. Probably not the airlines fault but was unpleasant. Premium class seats could use a bit mor padding and the footrests are useful for only very short people.

The check-in online was very helpful. Flight was excellent.

The airport bus took us twice from the gate to the the plane. I tried to understand, no idea why the bus did that. The departure obviously was late.

Flight was delayed almost two hours, plane wasn't at the gate, only one bus was provided for transport, everything on board was in Russian (as the plane previously arrived from Russia).

Plane and crew

The very late departure. The fact they took two hrs plus before they told us the luggage never made it. Should have been truthful from the beginning.

It is worth of money.

The space between seats is so small. You need to pay for drinks

Flight was delayed almost two hours, plane wasn't at the gate, only one bus was provided for transport, everything on board was in Russian (as the plane previously arrived from Russia).

It is worth of money.

The space between seats is so small. You need to pay for drinks

We ordered the assistance for transfer at the check-in. However the request was not sent to CDG airport. We got seats for the flight to San Francisco in two different raws and the Czech Airline representative refused to give us two near-by seats. Even water in the plane was offered for money.

There were two flights to Prague within 1/2 hr of each other. We were at the wrong gate. They called for immediate boarding and we were at the gate in minutes. The plane had not left the gate but the captain refused to open the door. This unheard of, that at the counter didn’t want to intervene. Now we have to rebook. These Eastern European countries are still thinking of the past.

A

Luggage is 35 euros and one was lost. Temp onboard was hot. Had to pay for drinks

We ordered the assistance for transfer at the check-in. However the request was not sent to CDG airport. We got seats for the flight to San Francisco in two different raws and the Czech Airline representative refused to give us two near-by seats. Even water in the plane was offered for money.

It is worth of money.

The space between seats is so small. You need to pay for drinks

Flight was delayed almost two hours, plane wasn't at the gate, only one bus was provided for transport, everything on board was in Russian (as the plane previously arrived from Russia).

Flight crew and airport crew very helpful ,

Due to delay in LA, was rescheduled to later flight which was also delayed

1.5 hour flight, on time and all that one should expect from a good airline.

I was on exit place so there were a lot of room space. Flight was only 1 hour.

See above

LATE DEPARTURE DUE TO PLANE HAD NOT ARRIVED ON TIME

at least 10 people were waiting at the wrong gate when they finally announced the gate change. the gate was on the other side of the terminal and nothing was indicated on the information screens

Btw you have cancelled my flight!!!!!!!! And sent me just an email.

Very enjoyable

I have no complaints

It is worth of money.

The space between seats is so small. You need to pay for drinks

A

Luggage is 35 euros and one was lost. Temp onboard was hot. Had to pay for drinks

Hot as balls

Boarding process

Snooty air attendents.

Very comfortable with enough of leg room. Huge choice of movies. 8 hours flight just passed fast with 4 movies I have watched.

Pasta with beef can be better.

Clean, drink and water service was good and much appreciated

Seats too close to each other, must have added a couple of rows. awful. Internet wouldn't work, Food is a sad excuse on a German airline.

I was on exit place so there were a lot of room space. Flight was only 1 hour.

I like my trip - good service, good food (vine, whiskey :-) )

The stand was really kind.

On time

Nothing

Beautiful airport, nice merchandise and merchants.flights on time.

In Copenhagen I left my iphone in the bin during security check. Half an hour later i heard my name on P.A. system. The message was muffled and never repeated. I ran in circles trying to retrieve my phone and I got very poor assistance. I had to be deboarded an boarded again and barely made my flight. I was misinformed several times and ran around the airport with my hand luggage like a chicken without a head. Why wasn’t it brought to my gate? They had my info.

I don’t like how the food on premium economy is packed in a cubic box that is really messy to eat from which the small plastic cutlery. Food quality is good, but feels like being an animal being fed from a bucket.

Very friendly and accommodating

NA

I like my trip - good service, good food (vine, whiskey :-) )

See above

Good was average to bad

at least 10 people were waiting at the wrong gate when they finally announced the gate change. the gate was on the other side of the terminal and nothing was indicated on the information screens

We had a row to ourselves with a seat between us. The flight was smooth. Blueberry juice. Competitive pricing.

Having to pay to reserve seats.

Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however.

Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal.

Flight attendants are polite

Flight was delayed almost two hours, plane wasn't at the gate, only one bus was provided for transport, everything on board was in Russian (as the plane previously arrived from Russia).

The flight was slightly delayed and was operated by Smartwings.

Boarding process

Snooty air attendents.

Plane and crew

The very late departure. The fact they took two hrs plus before they told us the luggage never made it. Should have been truthful from the beginning.