|Etäisyys keskustaan||1,5 km|
Näytä arvostelut, jotka mainitsevat
The villa was spacious and very modern with a lovely little pool and a hot tub. It was very clean with a nice garden and enough wardrobes for everyone. The common pool area is good however the spa is quite small.
The receptionist was very unfriendly and unhelpful at check in and the staff in general seemed inconvenienced whenever we asked for something ie. a cup of coffee at breakfast. They had not given us enough towels so we had to walk 10 minutes back to reception to get more as no one picked up the phone. When we tried endlessly to call room service on 2 occasions, we could never get through so ended up having to go to reception to order food. Our villa had 3 bedrooms, however the main bedroom was on the 2nd floor and was completely open at the top of the stairs with no door or wall to make it private. Therefore those sleeping in the main bedroom could hear everything going on downstairs in the rest of the villa, and vise versa. The quality of the room service food, which is a very small menu, was very basic and tasteless. They had run out of pizza bases for 2 days and the pasta bolognese and pasta with tomato sauce were very watery and poor quality.
Excellent complex , excellent accommodation & lovely breakfast,
TV very dated . needs upgrade.
The size of the villa and bedrooms, the private pool and garden. The staff of the breakfast was very attentive and helpful when we ordered food to our villa
The lights of the swimming pool were not working and spent the weekend without using it at night. The room service was very poor. Whenever we wanted to order something we had to call the reception, then the restaurant, then the bar, etc... For each simple order we had to speak to 3-4 people at a time as they were very unorganized. There was an incident with my non-portuguese girlfriend and the receptionist. During the check-in they asked for my ID as the reservation was made under my name but they didnt ask for the ID of my girlfriend as we were speaking in Portuguese and they assumed she was Portuguese too. Next day my girlfriend called to order dinner at the hotel restaurant and spoke in English. A minute later the receptionist called and basically accused her of being Portuguese and faking that she was a foreigner. The receptionist demanded my girlfriend to hand in her ID to the staff that would bring our dinner because she was not convinced of her nationality and even threatened of kicking her out of the hotel and reporting her to the manager. After this offensive phone conversation, we went straight away to the reception to speak to the manager. Once the receptionist realized that my girlfriend was greek and not Portuguese, she said that the manager was not there and that she assumed that we should both be Portuguese as Portuguese don’t date foreigners (!!!!!). The whole experience was upsetting and her behavior was rude and offensive. Something that we were not expecting to experience especially in the Algarve that lives of tourism.
Extras provided eg pool towels, bathrobes.
Not enough music entertainment
Excellent villa. Well equipped and spacious. Only thing that would have made it perfect was a bbq area in the villas.
Shop didn’t have fresh eggs
Agua Hotels Vale da Lapa Deluxe Villas sijaitsee golfkentän vieressä, ja Carvoeiron uimaranta ja Slide & Splash – Parque Aquático 10 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, tietokonepiste ja ympäri vuorokauden auki oleva vastaanotto. Tämä lomakeskus tarjoaa asiakkailleen 50 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus ja kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 824 arvosteluun
- Miellyttävä hotellialue
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Arvostelut: Agua Hotels Vale Da Lapa
- Praia do Paraíso 1,9 km
- Praia do Carvoeira 2,1 km
- Algar Seco 2,7 km
- Praia do Vale Covo 3,4 km
- Vale de Milho Golf 3,6 km
- Praia do Carvalho 5,4 km
|Faron lentoasema||47,1 km|
|San Juan del Puerto||147 km|