NH Puebla Centro Histórico

Good hotel in a great location. Staff is helpful.

Valet parking,60 peso per day, could take car in and out during the stay. Walking distance to zocalo. Did not try the breakfast, lots of other options nearby. Good wifi. Gym was a bonus. Comfortable beds and pillows.

Pool was too cold to use. The shower pressure was inadequate, hot water never warm enough. The water in washbasin drained too slowly. Housekeeping removed the hand towels but did not replace. And bath towels were not changed during a 3 day stay.

The staff is very well trained and their attitude is "can do" all the time.front desk rep, has the best food and sightseeing recommendations. the concierge, gets cars to to take you anywhere. There are others that should be mentioned.

nothing. All was very good.

Problem with the telephone no 'English speaking but not only that the calls were not transfer to the room friends that called me waited a lot of time the call was not transfer and even a message was not given to me to see who called me

Mainly the problem with the telephone calls and the housekeeping that if I was going to stay on the room working she asked me to hurry because she has to clean the room