Altiplanico Puerto Natales

Good location and staff extremely nice and helpful

No Wi-Fi in rooms and window blinds do not block light. No hot water in my first room but staff was very effective and helpful to accommodate me in another room.

First of all as a guest I write here the informations to help others guests and also to help the property to improve their services. 1- Location = nice views but farway from the city 2- Reception = very good pleople all speaks english - Felipe was very helpfull 4- Parking = is not covered but is ok 5- Size of the room = good 7- Pillows = ok 10- Bathroom size = is good 11- Shower = very good

3- Elevator to the rooms = no 6- Mattress = a little bit soft 8- Wardrobe = very small and very bad distribuiton 9- Curtains = very bad 12- TV channels = NO TV in the room 13- Wifi in the room = no wifi in the room 14- Noise = just some wild people talking in the hall in the night 15- Breakfast = average

The hotel is nice and sustainable. Food was amazing and stuff very nice and friendly.

There was no spa only a jacuzzy outside. Water was really slow abd I was missing a TV from the room.