Puerto Natales hotellia

Plussat: Wonderful vue on the Lake ans town center of Puertos Natales and montain on the back.

Plussat: nice and helpful stuff, the room was very clean and comfortable with a fantastic view, highly recommended

Plussat: The staff were fantastically helpful to help us organize our tours and even gave us a free lift one night into town as it’s a 20-25 mins walk. Food was superb and the free welcome drink was much appreciated. Value for money and a lovely breakfast too. Not to mention the beds are super comfy!

Miinukset: The WiFi was poor but in their defence we were well warned in advance of this due to the hotel location. Just go there and relax and disengage and you’ll surely not be disappointed!

Plussat: Friendly staff, excellent view, nice facilities

Miinukset: Room was too hot

Plussat: Very nice view from the room and the dining area.

Miinukset: The Wi-Fi was not good in both the room and the lobby.

Plussat: Great food, comfortable beds, great staff, good location and amazing views. The decoration of the hotel was cozy and warm. Very unique and super clean!

Plussat: We stayed in a room with fjord views, it was amazing. I like that they have free wifi in our room, I initially thought that the wifi is only for the common areas. The place is very cozy. You can walk to town in 20 minutes, or the front desk can call a taxi for you (we paid a flat rate of CLP2,000 each time we take the taxi). I like that tour companies pick-up from this hotel. We booked two rooms and Weskar gave us two rooms that are beside each other.

Miinukset: Food in the restaurant is very limited. Breakfast is ok, but the same everyday, and it gets tiring eating the same stuff for 3 days. Hot tub is not working during our stay.

Plussat: Price, staff, facilities and food are just too good.

Miinukset: Room #30 (left-end wall) was too noisy because of the wind. We we’re there on winter time, so it might be one of the reasons.

Plussat: Weskar lodge is only a 2 minute drive from town. We loved it. The view was beautiful, the atmosphere of the common area/restaurant/bar/rooms and hallways were delightful. It felt like we were at an upscale ski chalet. The art and decorations added to the cozy and unique vibe. The room was super cozy with a large view of the water! We loved the waterfall shower. The breakfast buffet was amazing! We were thoroughly impressed with the selection. We were given a welcome drink upon arrival as well which was a nice touch. The staff were all super friendly and very helpful. It would be a great place for friends, families or solo travellers. We had rented a car as well and they had plenty of parking.

Miinukset: Not really the lodges fault but when we stayed (September) it was quite windy...we had a sea view room And the wind was howling and kept us up for one of the nights. Otherwise we LOVED Weskar!

Plussat: Great view from the rooms

Miinukset: Nothing

Plussat: Lovely coffee bar. The rooms are so cute, little details accounted for.

Plussat: We had a great time at Kau lodge! The views from the rooms are absolutely amazing, and it has a great location for walking around and is just a few blocks from the main plaza. The staff there were so kind and helpful. I think the best example was how they were able to set up a tour guide for a hike to the Torres the night before we wanted to go. Also, the breakfast is great and the coffee is wonderful. One of our favorite spots on our trip! Highly recommend.

Plussat: The desigh of the hotel...the cakes...the food..

Miinukset: There is no open window in the room.

Plussat: Fantastic views over the sea/fjords Rooms are nicely fitted and comfortable Lovely breakfast Cafe downstairs is a great place to chill out in Great staff

Plussat: Very nice concept and it’s by Pedro Montt so views are beautiful

Plussat: * Staff was friendly, accommodating and helpful, I really appreciated it. Definitely made an impression. * Room offers a stunning view of the lake and mountains. * Courtesy alfajor when we arrived - it was delicious.

Miinukset: * It would be great if the rooms had an electric kettle and a chair! * Could be noisy at times.

Plussat: Located right at the Sound of the Last Hope the Kau Lodge is modern, stylish, and cozy at the same time. Staff ist super friendly and helpful. Coffee is great, so is the breakfast buffet. - But hey, the best thing of course is the view!

Miinukset: The toilet flush in the room didn't work so well.

Plussat: Kau is an amazing little place right on the water in Puerto Natales. After 30 hrs of flying and bussing from San Francisco, the friendly staff and comfort of our small room were exactly what we needed. We woke to a beautiful view of the water and mountains and when we went downstairs for breakfast, a home cooked meal of fresh bread, eggs, yogurt, and coffee was ready for us. Can't say enough good things about the Kau!

Miinukset: Rooms are definitely small, so be prepared for that. But most rooms in Puerto Natales are small. Kau is small and nicely done- comfy.

Plussat: The breakfast was the standard continental breakfast you find in most hotels in the area. But both days we stayed, we needed to leave prior to their breakfast times and they accommodated our schedule. Friendly staff, warm and comforting rooms and community space. Definitely would recommend.

Plussat: Outstanding staff, always helpful and in a good mood. Great bed, great view of the lake, snowy mountains at the horizon and sunsets. The location is also great, near from the central square were is all the good restaurants, stores, bank and stuff. There is no TV in the room( just a heads up), but nothing that bothers once you might not spend a lot of time inside the room, specially if you go for the visits and trekkings in the Torres del Paine national park

Miinukset: There is no minibar and private safe in the room

Plussat: We had a wonderful stay at Kau Lodge. Comfy beds and great views across the water. Great place to set off into the Torres Del Paines national park each day. They even supplied vegan options for breakfast.

Plussat: The breakfast was great. Especially the staff at Kau lodge is worth mentioning. The went out of there way several times for our needs.

Plussat: They had private parking.

Plussat: Breakfast and location were the best things. Lobby looked nice.

Miinukset: Found that check-in took unnecessarily long. Windows were leaky in wind, bathroom shower had an excess of hair in it still from past users.

Plussat: Great location with fabulous view , but not from ALL windows.Thanks for upgrade !!!.Very halpful staff Dany . We arrived 11 pm and she was able to book for us full day excursion to Torres del Paine.Great view from lobby , restaurant and little library. Available bikes in hotel and very cool waterfront bike line . Expensive beer in pub. Buffet breakfast good but not excellent .

Miinukset: There os no fridge inside the room.

Plussat: Staff was nice

Miinukset: Staff was ignorant. Gave us wrong information about trips. Rebooked our trip to a much less expensive trip and didn’t return the difference. Don’t book trips through the hotel.

Plussat: Really nice hotel with rude and arrogant staff!

Miinukset: Nice Hotel with strange and rude personell You don‘t feel welcomed, they treat you like they have better things to do. Especially the stupid „barkeeper“. They have a really nice bar area/ hang out area with nice music. But this guy watches youtube videos on full volume during the 3 days I stayed there and feels very distracted when you want to order somethings and lets you feel it. Like a teenager actually. You can‘t even enjoy you coffee or whatever because you have this constant action video noise in the backround. What is he doing there? The staff doen‘t know anything about the national park (!!) besides offering you tours with agencies. They don‘t greet you when you come in or go out. It feels like they don‘t want to have to do anything with you.

Plussat: Great service, beautiful views

Miinukset: Slightly too hot in rooms

Plussat: The service was excellent!! The room was very clean, warm and comfortable. Breakfast was delicious and the staff were lovely!

Miinukset: There was no tea/coffee facilities available (kettle with cups and teaspoons). Also a writing pad with a pen would be useful.

Plussat: From the moment we walked into the lobby, from a howling, winding rain/snow storm, the warm reception we received from both staff and the bell boy was so nice. The rooms were comfortable, with a nice 3rd floor view of the town, and the shower was one of those rainfall shower heads that felt so nice to sit under after a long day of driving. The dinner was out of this world amazing. We opted for the three course meal, with the lamb dish being one of the best meals I have ever had of lamb. Whatever was in that saucy gravy that went on top of the lamb, if I wasn't in public, I would have licked the dish clean it was that good. Breakfast in the morning was also superb. Nice cuts of meat to make sandwiches, along with a great selection of fresh fruit, cereals, fresh juices of which there were five (orange, apple, mango, pear and grapefruit) and some great pastries. All-in-all, for the price we paid per night, there service we got and the food we ate, I would stay here in a heartbeat. Don't miss it if you are traveling to Puerto Natales.

Plussat: Perfect location right on the water and close to all the best eating.

Miinukset: Construction going on out the front and in the hotel at the time of our stay.

Plussat: The staff were very friendly and accommodating, especially when our plans changed.

Miinukset: They are so rigid with times and procedures. Check in is at 3:00, not 2:50. Lunch orders must be placed by 6:00, not 6:05. They cater to large tour groups traveling by bus and don’t really care about the small independent travelers. There are better more modern options in Puerto Natales.

Plussat: We had a full room with private bath for a family of four. It had one double bed and 3 single beds. The room was clean, warm and comfortable. The shower was piping hot, plenty of clean towels provided. The food and wine in the hostel restaurant were amazing.

Miinukset: Could have had hot breakfast. Only cold cuts and cheeses were there.

Plussat: First rate, and excellent restaurant. 10 mins walk from bus station.

Miinukset: All good

Plussat: the rooms were spacious and the bed very comfy. Nice restaurant where breakfast is served. They looked after our luggage whilst we trekked in Torres del Paine.

Plussat: Good value and warm hostel that is very convenient for the bus station. Meals are available as well a laundry service.

Plussat: It was ok and the staff was nice. We had our own bathroom. It was clean. The location of the hostel was good. It‘s near to the bus station and only 10 minutes to the centre. The breakfast was a various buffet. Toast, little cakes, muffins, cheese, ham, jam, pudding, muesli, milk, coffee, juice.. everything you need. We could leave our heavy backpacks for 3 days while we stayed in the national park. They organized us a room in CASA LUCY after our return because they were sold out. CASA LUCY was a really lovely and cosy and clean hostel. We can really recommend it! Good breakfast in Casa Lucy.

Miinukset: The beds were a little bit uncomfortable. We had a little bit problems to communicate because their english was not very good.

Plussat: Location is brilliant, near bus station

Miinukset: On this occasion, the bathroom needed fixing - shower door falling off.

Plussat: Close to the bus station. The restaurant downstairs is good and convenient on the evening.

Miinukset: Staff trying to sell highly priced excursions.

Plussat: Walking distance from bus terminal.

Miinukset: Poor breakfast.

Plussat: The rooms are clean and comfortable and in general we had a nice stay there. Some of the stuff were helpful, but sometimes we had to wait too long to get the answers on our questions.

Plussat: Extra bed in the room

Miinukset: The atmosphere