Puerto Natales hotellia

Plussat: Beautiful facilities and rooms. Amazing view and location.

Miinukset: Staff at the bar and restaurant were not as attentive as one would expect in such a luxury hotel.

Plussat: Breakfast buffet was wonderful and the bar area was super cozy.

Miinukset: I wish there had been an outdoor fire pit area where people could drink and sit by the fire. They could also have had balconies and hot tub outside. Essentially there needed to be more outdoor areas.

Plussat: Delicious breakfast - all the usuals you'd expect, but with quality!

Miinukset: The pool in the spa is very small and pretty chilly!

Plussat: Exceeded expectations in every way. A unique property at the end of the Earth with every modern amenity. Incredibly helpful and friendly staff and such a one of a kind building.

Plussat: One of the best hotels I have ever stayed.

Plussat: From the moment our taxi dropped us off at reception, our experience at The Singular created a lovely introduction to Patagonia. The setting is so peaceful that you could be lulled into just sitting in your room looking out your window, which is really a wall of glass. But Patagonia beckoned. We chose three excursions with help from Damien about weather predictions and all were exactly as described, including too much food for lunch! We particularly liked sitting at the bar at the end of the day, sometImes with a drink and sometimes just with a pot of tea. Every staff member we interacted with was pleasant and helpful, making the entire stay a warm embrace.

Miinukset: Nothing

Plussat: Great location, good breakfast, excellent massage in the sauna area.

Miinukset: A very disappointing stay. We were staying for our honeymoon and even though this was communicated to hotel prior arrival, not even a small gift or gesture was arranged. All we got was a dry "congratulations" at the checkout. Far less expensive hotels during our trip have arranged something pleasant to help us celebrate and for the hotel that belongs to the "leading hotels of the world" group this was nowhere near leading. The room windows were clearly not washed, so yes, the view is beautiful, but don't look at the window too closely. The restaurant is only open til 22:30 and not even a snack is available on the bar menu after that. If you arrive later, you're out of luck - the closest restaurant is in Puerto Natales, 5km away. The sauna area was nice but the pool didn't really look very clean. Honestly, the whole stay felt like a rip-off, we paid twice as less for a hotel within Torres del Paine (Rio Serrano) and had by far a more enjoyable stay. I also did stay in Singulair back in 2016 and had a far more enjoyable stay back then.

Plussat: Nice clean friendly

Miinukset: No English spoken by anyone!

Plussat: Very helpfull & friendly staff

Plussat: Location, cleanness, helpful staff, breakfast, spacious room

Miinukset: Everything was good

Plussat: Excellent place to stay on your travels here. The staff are very friendly, the rooms clean and modern. The breakfast was also delicious. We booked all our tours through the hotel and never had an issue. Highly recommended and wish we could have stayed longer.

Miinukset: Nothing everything was perfect!

Plussat: Brand new, clean, nice staff, great breakfast, good views, central location. Loved our stay here. Highly recommended.

Plussat: Breakfast very good and comfortable bed. The panoramic terrace is outstanding.

Miinukset: No mirrors in the room and no sound proof walls. The staff, although very friendly and helpful, does not speak in English.

Plussat: The bed was incredibly comfy, and everything smelled like it just came out of the washer. Perfect!

Plussat: Lucy is amazing!!!!! Do not think... book here.. you will love. Excellent room. Excellent breakfast. Excellent attention.

Miinukset: Everything was perfect.

Plussat: Lucy is a caring host

Miinukset: Internet weak and spotty

Plussat: Very good bed. Lucy is a gem - attentive and sweet. We asked for a restaurant suggestion for dinner and she walked us there...and tried to teach us Spanish!!

Miinukset: Only thing “missing” was a hook to hang up ones’ towel outside of the shower.

Plussat: Lucy was absolutely amazing. She was super helpful with all my questions, helped me book a last minute excursion, and was always thoughtful about my needs (especially for breakfast). Such a lovely home, and excellent service.

Plussat: Lucy was very nice and helpful. We could store our luggage during our hike in Torres del Paine NP and as well on the day we left. The rooms were spacious and with enough hooks and storage place. Exactly what you need after getting wet in Torres del Paine ;-)

Plussat: Lucy was very nice and accommodating. Room was big and comfortable. Breakfast good and accommodated to your schedule. Very good location, walking distance to bus terminal. Overall a great stay!

Plussat: Seemed a bit expensive but I would recommend this to others

Miinukset: I could not get a discount for not staying a second night

Plussat: The breakfast and attention was excellent

Miinukset: Nothing

Plussat: Yaganhouse was an excellent place to stay in Puerto Natales. It is close to the bus station for day trips. The town is very small so Yaganhouse is close to basically everything. The room was very cozy and clean. The staff were very nice and helpful. I would recommend it to other travelers as well!

Plussat: Cosy lovely vibe great staff very helpful!

Plussat: Everything besides the coffee.

Miinukset: Coffee was very bad.

Plussat: The staff, Petra and Lida are doing the best job. This was the best Hostel we had on our 2 month-trip trough Chile. We just felt like home. The beds are very comfy, the living area is cousy, the kitchen very clean and has everything you need. It has even a thermomix. Can you believe!!! Puerto Natales is very little. So you are just two blocks away from down town. Just the best place to be in town. Dear Petra and Lida, thank you so much for given us this amazing time in the hostel. We will always remember you guys.

Miinukset: Everything was perfect

Plussat: Very well kept and clean hostel. Walking distance to Main Street with restaurants etc. Provides hiking equipment for rent. Simple breakfast provided and kitchen for guests to use. Would stay here again.

Miinukset: We stayed here twice. Second time our room was next to shared bathroom and street so more noise waking us up.

Plussat: Amazing views from the hotel. The hotel restaurant is excellent.

Miinukset: The wifi from the rooms does not work.

Plussat: amazing staff, location, and interesting architecture. Great breakfast. We also loved the hot tub.

Miinukset: Wifi didn’t work in the rooms but it worked in the common areas.

Plussat: Pretty much everything was nice. Best breakfast we had at a hotel this entire trip. Views are so lovely.

Miinukset: There are a few things- the Wi-Fi issue is really not appropriate in 2020, especially at a hotel That costs this much. With Wi-Fi only working in the lobby area, you have guests just lounging about there - Including two that were sprawled our on a bench watching loud videos right beside the table where we were enjoying our dinner. Not super peaceful.

Plussat: Nice property, but beds were too small. The hotel is located outside the center of the town, approx 20 min walking.

Plussat: Altiplanico is a nature oasis in Puerto Natales, giving you a comfortable stay in a modern property built entirely in line with nature. The architecture is laid out in such a way that the property blends in perfectly with the nature around it, with animals flocking to this gorgeous spot! We had a flock of ducks, gulls, etc all living in the meadow in front of our window, combined with the most beautiful flower garden! We window is huge - giving you a perfect view of this live nature picture. The shower with heated floors was a thoughtful touch, and overall the modern and incredibly comfortable furnishings made this one of our favorite stays ever

Miinukset: It’s a bit out of the center town so you have to take a taxi to get to stores or dinner, so plan ahead for that. The jacuzzi was a nice touch but should be kept at a higher temperature as by the end of the evening, when we got a chance to book it, it was like a warm tub not a jacuzzi

Plussat: Small boutique, thoughtfully designed, stylish hotel on the main road just out of town. Tasty food, with good selection, at the hotel’s small restaurant. Generously sized, comfortable, warm rooms.

Miinukset: Bed: could’ve been a firmer mattress; and for reference the “double room” had a queen-sized bed. Wifi was patchy at times. And the hot tubs, which are great, could be set to a slightly warmer temperature - other tubs we experienced in Patagonia tended to be a lot hotter. We found it odd that there wasn’t proper and full blackout blinds in the room given the extended dusk light in the summer. Sleepers bothered by light may want to bring an eye mask.

Plussat: Beautiful rooms with beautiful views to wake up to. Also gorgeous views from the restaurant. Staff were also extremely helpful and happy to help

Miinukset: A bit of a walk to the centre but very doable and meant we had the views

Plussat: Restaurant is superb. Design is cute and innovative.

Miinukset: Need taxi to get to town or port.

Plussat: Great design and view. Front desk staff couldn’t be better. Magical hotel.

Miinukset: No pool

Plussat: Top notch all around. I stayed here the night before, and the night after doing Torres del Paine. It was perfect. Comfortable, quiet... Rodrigo was amazing. He was up early to make me breakfast before the trek, helped with questions I had, and even had some cooking gas to share for the hike. Two thumbs up!!

Plussat: The B&B is in a quiet part of town but only one block from several restaurants and a small market. One block in the other direction is the waterfront with beautiful views. It is a ten minute walk to the center of town. The host Rodrigo was very gracious and helpful. He prepared an excellent breakfast to order.

Plussat: Very friendly and helpful host.

Plussat: Very friendly host. The B&B is situated perfectly for exploring Puerto Natales by foot. Great Restaurants nearby.

Plussat: The owner, Rodrigo, is a lovely chap who went out of his way to help. We stayed at Keoken for one night en route to the W, and Rodrigo looked after our belongings for the duration of our trek. We were on our honeymoon and he even gifted us a lovely bottle of bubbles to help us celebrate! The breakfast was outstanding and all in all we would’ve loved to stay here for more than just one night. Many nice bars and restaurants close by.

Miinukset: Keoken is in a great part of town, near the water and nice bars/restaurants, and everything is walking distance, but if you have a few large bags you’ll need to take a taxi (fixed price, cash only) from the bus terminal.

Plussat: Great location, close to restaurants, supermarkets and pick-ups. Good breakfast with fresh fruit and made to order egg dishes. Breakfast was available from 6 a.m. upon request

Miinukset: Room not ready after check-in time, trash in bathroom from previous guests.

Plussat: Nice room. Good location. Helpful staff. Good breakfest. Ideal for 1 or more nights too.

Miinukset: The bathroom need renovation. But it was clean.

Plussat: The location is great, the room is very clean, our room is facing the road, but it is still quiet at night.

Plussat: Wonderful breakfast and exceptional staff.

Miinukset: The building has ground floor and first floor. There isn't lift to the first floor, but the staff help with the luggage.

Plussat: Comfortable accommodation, good parking and great breakfast. I can only recommend it to everyone!

Miinukset: There is no such.

Plussat: Private parking Good breakfast Helpful and friendly staff

Plussat: The serviced was excellent !

Miinukset: Nothing

Plussat: Nice hotel with good location, clean room and friendly staff

Miinukset: The room a bit small

Plussat: Cosy hostel with lovely double rooms. The young guy on reception (I didn't catch his name) was very helpful and patient! I asked him a lot of questions haha! Breakfast was the standard bread (lovely and fresh) with ham/cheese and cereals etc. Also a good well equipped kitchen if you want to cook anything yourself. Located close enough to the bus station and also to bars/restaurants. !

Miinukset: Nothing!

Plussat: Cosy hostel with lovely double rooms. The young guy on reception (I didn't catch his name) was very helpful and patient! I asked him a lot of questions haha! Breakfast was the standard bread (lovely and fresh) with ham/cheese and cereals etc. Also a good well equipped kitchen if you want to cook anything yourself. Located close enough to the bus station and also to bars/restaurants.!

Miinukset: Nothing!

Plussat: The place is clean and the breakfast is good. The blond girl at the reception is extremely nice and tryes to help in every way she can! The small shop in the corner is open until late at night.

Miinukset: It is a bit out of the city center and bus terminal. For all the people in dorms and private rooms they have only one hairdrier and the services are quiet expensive.

Plussat: It was very close to the bus station and the staff was very helpful. They speak English and can book bus tickets and help you plan hikes and activities in the area. There’s a simple breakfast served every morning and on the days we left very early, they made sure it was available for us beforehand.

Miinukset: The packed lunches are very expensive. It makes more sense to pick up your own food at the supermarket in town.

Plussat: Really helpful staff, especially when we had to change our booking. Super comfy beds.

Plussat: The staffs were very friendly.

Plussat: Super nice friendly staff. A comfortable place to stay and hang out.

Plussat: The location is close to the old pier, where the view is super and refreshing. Also there are a few good restaurants within walking distance. The deco in the property is tasteful.

Miinukset: Bed not very comfortable. The bathroom has sewage smell and the show tub is slippery.

Plussat: The coffeeshop is very nice and the cakes were delicious!

Plussat: Breakfast was amazing and so was the location. We had a private room and it was nice and big with everything you could need. The staff was lovely and really have nothing negative to say. Would definitely recommend!

Plussat: Staff room food!

Plussat: Great location, friendly staff, nice breakfast. The staff was very helpful and willing to hold bags while we did the W trek. Easy to walk everywhere in town from this location.

Plussat: The staff were super helpful, even letting me park my motorbike in their private courtyard. The room was warm and comfortable and the bathroom was clean with a lovely hot shower. Breakfast in the morning was excellent too. Overall this is a great place to stay right in the centre of town. As it has the cafe too it means you don't have to leave if you don't want to.

Miinukset: It is a lively place, so it is a bit noisy until about 23.00, but then it gets quiet. There is no TV in the room, so you need your own entertainment, but these are both minor points.

Plussat: Excellent and friendly staff . Very helpful !!

Plussat: The surrounding landscape is pretty. The beds linens were comfortable

Miinukset: The property was old and needs some updating. The bathrooms and kitchen are old and not very well appointed. When I booked the property it said that dinner and breakfasts could be arranged, but that was no longer possible when we stayed there. That was part of the reason we booked there. Now it is just a house.

Plussat: The house was amazing. We are a family of 7 and it was perfect for what we needed. Bathrooms in every bedroom. And the views were spectacular! We arrived late and were planning on an early activity the next day. We asked if it would be possible to get breakfast and boxes lunches delivered on our arrival day so we would be ready to go the next morning. Despite the fact that we arrived on Christmas Eve, the housekeeper arrived with everything we could ask for and more! What an awesome property to visit. Totally memorable.

Miinukset: Our only issue was that the WiFi was a little slow.

Plussat: Beautiful view. Good bed. Comfortable hang out space.

Miinukset: Property needs a good scrub. Breakfast full of sweets. Awful WiFi. No English spoken most of time we were there.

Plussat: View and beds

Miinukset: It’s not a hotel at all Wifi really poor if not inexistent 15 minutes car from Puerto Natales Nothing to ear in the area

Plussat: Beautifully renovated local style little house on the edge of the Seno Ultima Esperanza. Very comfortable and charming.

Miinukset: We did not have access to internet for the few days before and this did not receive the code for the door. We figured it out on the spot but as the owner did not answer on the phone we did wonder for a while how we would get in.

Plussat: Location outside of town in Puerto Bories so quiet with nice outlook to mountains and water good breakfast friendly staff

Miinukset: the majority of staff did not speak English - the person who checked us in told us she did not rooms basic for the price paid house keeping poor we wanted to eat at the restaurant but could not find anybody to give the order before we left on our afternoon tour so dined elsewhere

Plussat: Great location, amazing old house and stunning living room

Miinukset: Nothning i didn't like

Plussat: Good breakfast served quite early, friendly staff and location is good too.

Miinukset: Small TV screen, absence of fridge in the room and not a decent "workbench".

Miinukset: Very poor breakfast. Nowhere to charge a phone. Reception didn’t have an adaptor. Very basic room

Miinukset: Owner is not kind. Communication is terrible.

Plussat: Close to downtown area and walking distance from bus station. Beds were very comfortable. Staff was extremely friendly and helpful.

Miinukset: Fan in the bathroom was very loud

Plussat: Warm and nice staff and host

Miinukset: One of staff was so rude.. I don’t understand how the guy could work in the hotel with 3 stars.. I have never met that kind of staff ever in other hotel.. he didn’t know how to handle people.. for the host would be better to fire him Other staff was so good and the hosts as well Thanks to the host for saving bags during torres del Paine trecking

Plussat: Staff were very friendly and provide excellent service, allowing us to stow our luggage for 5 days whilst we completed the W trek, organising early breakfast as well, also personally drove us to the bus station when no taxi would respond for an early departure the next day, location is very central, only a few blocks to resturaunts and town square, building is also located between 2 major hiking rental companies

Miinukset: Tv, bedside lamp, phone and cold water didn’t work.

Plussat: Location is great, close to everything. Facilities were great and everything was clean. Staff approach and attitude was simply exceptional. They let us leave the luggage on a Christmas Eve (a hotel was closed on that night) and the owner himself opened the closed hotel just for us to let us take it back. Very and very approaching. Breakfast was basic, however, included everything for the great start of the day.

Miinukset: It is a little bit on the expensive side in comparison to the average stay in Puerto Natales.

Plussat: the restaurant was great. The staff amazing.

Plussat: Unique 5 star hotel. Not your typical US or Euro hotel. Small environmental impact. Crazy good place to stay. Award willing design.

Miinukset: Spotty WiFi at times

Miinukset: Could have been cleaner. Surfaces and area round bath needed attention

Plussat: Everything was perfect, even coffee

Miinukset: Everything highest class

Plussat: Award for most unique design.

Miinukset: Nothing - wish we could have stayed longer than one night

Plussat: Beautiful hotel. Great value. Didn't take advantage of any of the programs but looks like they had a lot of options.

Miinukset: So far from Torres DEl Paine. Wish this hotel was built closer to the park.

Plussat: Very interesting architecture that tries to connect the guest with the spirit/experience of Patagonia - brings the outside in. Staff at front desk and in the restaurant went over the top in trying to make us happy and comfortable.

Miinukset: Sometimes architecture that is interesting doesn't create spaces that are comfortable to inhabit. That was the case here. Especially with the hotel not full, the public spaces felt cavernous and eerily quiet. The furniture was cool looking but not very comfortable. And the materials in the room ended up making it look unfinished instead of modern/raw/cool. If you're looking architectural interest, this place has it. If you're looking for comfortable and cozy, this may not be for you.

Plussat: First-class customer service at front desk. Wonderful breakfast. Convenient location.

Miinukset: Long walk to hotel rooms in a separate building. No elevator to 2nd floor; narrow stairway made it hard to handle large luggage.