Halvat lennot Chileen

Plussat: "Crew was amazing"
Miinukset: "Everything was pleasant"

Plussat: "left on time and arrived on time"

Plussat: "Great crew. Old plane but comfy"

Miinukset: "Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!"

Plussat: "Delicious food for coach"
Miinukset: "Cabin crew arrogant and rude Power ports didn’t work WiFi down"

Plussat: "Comfort, efficiency and entertainment were great."
Miinukset: "Crew was a little sassy and sour. Maybe one gal was in a happy mood."

Plussat: "The crew was nice"

Plussat: "Very nice, pleasant crew."
Miinukset: "Extended turbulence was very uncomfortable. One toilet out of service. Otherwise good flight."

Plussat: "The crew was great and the free entertainment was great"
Miinukset: "Bring back pillows and blankets especially on red eyes out of Anchorage"

Miinukset: "Flight was delayed almost 3 hrs. Ran out of food right before my row. I upgraded my seat but feel I got the short end of the stick."

Plussat: "Funny crew members and very friendly captain"

Miinukset: "No customer service they do not care and it shows"

Miinukset: "1.5 hour delay...no reason given!"

Plussat: "Crew did a great job communicating what was happening while we were delayed"
Miinukset: "Compensation for our time or schedule mishaps."

Plussat: "Service by crew. I was flying economy but it was par to business class."

Plussat: "Overall was a good experience"
Miinukset: "My wife’s seatback entertainment kept glitching...that was frustrating and Seat wasn’t very comfortable"

Miinukset: "The seats were incredibly hard and uncomfortable."

Plussat: "best meal ive had in so long service was great the captain anniuncements were clear and detailed"

Miinukset: "Flight Delayed > Pilot on Connecting Flight"

Plussat: "got there on time, no delays. very smooth"

Plussat: "Very good check in and customs, etc at both airports especially RDU."
Miinukset: "Only fair to good in flight service."

Plussat: "The crew was polite but not overly friendly or welcoming."
Miinukset: "Boarding was orderly but it was hard to hear the announcements of the zones. I flew economy and it was like flying in a frozen sardine can. There was absolutely NO leg room. At 5 ft, 2 " if I found it difficult, I cannot even imagine how a taller person felt. I wore a coat, sweater, and scart , and warm socks, and I was still freezing the entire trip. It took me 20 minutes to thaw out after arriving. It was quite uncomfortable."

Plussat: "Flight crew was excellent. We had the emergency exit row so leg room was awesome! Kind bar and soda we good."
Miinukset: "Flight delay due to the older aircraft and lack of a pilot that knew how to fly it. Bathroom needed some tending to"

Plussat: "The cheese bites were amazing!"

Plussat: "Cheap price"
Miinukset: "no vegetarian food in flight, the layover for connecting flight was not sufficient,"

Plussat: "They let me sleep."

Plussat: "Took my carry on & checked thru Edinburgh. Now I have no meds, clothes or glasses. Very wrong. Others out on larger carry Ins."
Miinukset: "Nothing"

Plussat: "The Delta Help Desk at the airport was actually pretty helpful for the times I had to use them."
Miinukset: "Flight was delayed....3 times(more?) from late at night to early morning the next day. Delta Help Desk rescheduled me and got me a room at Howard Johnson’s for the night. Called HoJo’s to confirm they had non-smoking rooms available. Got on the hotel’s shuttle bus and the driver announced that HoJo was full and all voucher holders would go to Rodeway Inn but those without vouchers would go to HoJo....huh!?? Called HoJo and the same person I’d spoken to 20 mins prior said it was correct, that Rodeway was a sister property. The Rodeway Inn Metro Airport is pretty disgusting. This is my opinion after coming from remote Mexico and extensive travel in Africa. It should be torn down. Delta/HoJo should not send customers there."

Plussat: "On time, clean cabin, attentive and professional flight attendants, plenty of overhead storage."
Miinukset: "Nothing. No complaints."

Plussat: "Generally, Delta is cleaner, their terminals are much nicer, and the experience is better than one with American and United. I wish they had more direct flights to my normal destinations--I'd fly with them more!"
Miinukset: "Someone unloaded a lot of crumbs on my tray table and they all got smooshed on the back of the seat between the tray table and chair. It was pretty nasty. (The tray table was clean, the back of the seat wasn't. Please be nasty.)"

Plussat: "Great service, on time."
Miinukset: "Could not print subsequent AeroMexico flight segment boarding pass."

Plussat: "The crew was gracious and accommodating."
Miinukset: "The plane showed wear and tear. We paid for delta+ premium economy and an exit row. The seating map online was misleading and we ended up next to the bathroom. The exit row food tray was broken and was hard to even sit a good tray on. The emergency exit door isn’t well insulated and we were absolutely freezing cold the entire flight. The seats were hard and uncomfortable. The food was not good for international travel. Overall I was very disappointed in this flight. I travel the world and on long hauls the planes need to be cleaned well and seats in working order."

Miinukset: "They cancelled my ticket and did not inform me. Horrible exlefywith JustFly.com Beware of this organization"

Plussat: "Everyone very friendly and courteous."
Miinukset: "Snacks are very small quantity and often stale"

Plussat: "Was short and easy to get in and out of both airports"
Miinukset: "What ever happened to a free drink on international flights ?"

Plussat: "Too crowded overhead storage got filled right away. Had to place my bag under seat. Could not extend my legs."

Plussat: "Everything"
Miinukset: "When plane landed early and waiting on another plane to move so we could get off plane over yhirty minutes waiting"

Plussat: "SLC ground gate crew was awesome."

Plussat: "Nothing."
Miinukset: "Flight attendant late arriving to his job causing a 30 minute delay in boarding. Desk staff at airport seemed more interested in their own conversations than helping passengers . Fight attendants seemed uninterested in their jobs and lacked warmth. 45 minutes late arriving in Kansas City no announcements from captain"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Quick and on time. Comfortable seats."
Miinukset: "Not many movie options."

Plussat: "The new delta seats are super uncomfortable and zero legroom. When you put the seat back back the butt part goes forward and your knees are crunched in front of you. The cushion also angles down its horrible. They gave a couple rows extra room and now charge more for them while crunching every other seat together."
Miinukset: "Seats and legroom horrible"

Plussat: "They did eventually put out some small snacks and drinks (water and regular coke)."
Miinukset: "Small regional plane that was over 3 hours late in departing NY because of weather issues much earlier in the day. Delta did not permit any re-bookings to other delayed flights that were leaving in the intervening period, even though there were empty seats. Very frustrating."

Plussat: "Hassle free left on time arrived early San Jose nice airport and drive to red wood city picturesque Staff friendly and cookies great"
Miinukset: "On this occasion I actually enjoyed it all"

Miinukset: "Zero communication to the passengers as to why we were delayed for almost an hour sitting on the plane"

Miinukset: "Because my earlier flight was delayed they put me on this one in a middle seat I had payed for a plus front seat"

Plussat: "I was delayed coming from an international flight and was so thankful for the help from delta at the counter and at the gate. I did lose my bag but that was my fault in the confusion of jfk. I got my bag in 2 days."
Miinukset: "When i got my bag back the handle wouldn't go down fully. Baggage handlers must've mishandled it and bent something."

Plussat: "Service and friendliness was awesome."
Miinukset: "No drinks served, sorry flight."

Miinukset: "Airplane seats and floor area and tray tables were not cleaned properly"

Plussat: "Comfortable flight, friendly staff"

Plussat: "Crew was helpful, worked to make the passengers feel comfortable."
Miinukset: "The connection didn’t allow for enough time so I missed my connecting flight. LATAM doesn’t recognize PreCheck, even though US airports do offer that but without the printout boarding pass passengers can’t take advantage of the shorter lines. LATAM also charged for both flights to check baggage instead of charging once for the whole trip."

Miinukset: "Little late boarding and leaving. No explanation"

Plussat: "Everything was ok"

Plussat: "Forced me to check my carry on even though it was perfectly legal"

Plussat: "Everything"
Miinukset: "Nothing"

Miinukset: "Full hour to drop our bags at ticketing. Otherwise great."

Plussat: "Crew is friendly, plane is new and clean"
Miinukset: "they charge to choose seats before hand, shouldn't be a privilege to do so"

Plussat: "The fly time"
Miinukset: "The check in process, too slow ,we waist almost 2hrs in the process"

Miinukset: "La temperatura interna dentro del avión era muy baja. Ni siquiera tenían una manta en todo el avión, la azafata intentó buscar una y dijo que NO tenía. El resfrío es camino por ese motivo. Y la comida era un pedazo de pan con algún tipo de fiambre dentro , sin gusto y pura Harina."

Plussat: "Nothing"
Miinukset: "In the boarding process one employee very rudemy told me that the cabin wss full a d that I had to send my carry-on as a checked bag, altough I tried to explain her that I had very important personal stuff that I wanted to take with me."

Plussat: "Got us there safely"
Miinukset: "Multiple reservation and confirmation codes became confusing"

Plussat: "Confort"
Miinukset: "Meal for kids first"

Plussat: "Travel time"

Plussat: "The flight was on time & smooth"
Miinukset: "Lots of kids yelling & some crying. Not something the airline can do anything about."

Plussat: "They were very kind!"
Miinukset: "Probably the space we need more room, so we could stretch our legs and be more comfy!"

Plussat: "Getting off the plane"
Miinukset: "Had to pay for luggage. Had to pay for TEA...didn’t even have milk. No air con of the seat."

Miinukset: "The same. It was the same plain"

Miinukset: "My baggage was lost"

Plussat: "Great crew comfortable seating on time. Good short haul flight"

Plussat: "Everything"
Miinukset: "Everything"

Plussat: "Good crew, excellent service, friendly staff, comfortable seats and on-time flight"
Miinukset: "Entertainment was lacking, so there was only an in-flight magazine to read with limited English language material"

Plussat: "The comfort of the new Sears at economy-a class"

Plussat: "LATAM is now a budget airline - don't expect any comfort, quality service or food"
Miinukset: "Too many people have carry on baggage that is too big, no space left in the overhead bins for those boarding last. Seats are too narrow, even for a person that is not particularly big."

Miinukset: "Child behind my seat was loud kicked my seat and parents did nothing."

Plussat: "Everything else was greatt."
Miinukset: "Hiking boots and a rain jacket were stolen from my suitcase during normal checked baggage transfer. In mexico city after standing in customs line for a very long time, I found my bag sitting by the luggage conveyer belt. At my destination I found my hiking boots and jacket to be missing. I suspect they may have been taken in mexico cit but it could have happened anywhere along the process"

Miinukset: "Plane was a Dreamliner"

Miinukset: "Nothing"

Plussat: "Excelente."

Plussat: "Wine and whisky"

Plussat: "crew! just awesome"
Miinukset: "some people being to loud at sleep times."

Miinukset: "Luggage lost"

Plussat: "All of your staff where very nice and kind."

Plussat: "I got to my destination safely and on time"

Plussat: "El personal abordo fantastico El sistema de entreteimiento muy bueno La comida buena"
Miinukset: "El espacio entre asientos....terrible, una verdadera lata de sardinas."

Plussat: "Priority boarding."
Miinukset: "No airline lounge."

Plussat: "Good attention by the airline solved my problems"
Miinukset: "The flight got changed to departure 1 hour earlier, didn't get any notification as the company who I bought the ticket through didn't give my contact details to the airline. The airline informed them about the change in schedule but the company did not informe me and I almost lost the flight which would have ended with me not arriving to australia until who knows when. I am quite disappointed with this!"

Plussat: "Entretenimiento"
Miinukset: "Comida, al llegar a mi ya no habían opciones."

Plussat: "good flight. Good lounge in Santiago. Flight staff very good"
Miinukset: "Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls"

Plussat: "SUCKS"

Miinukset: "No Movie Screen"

Plussat: "They lost our bags in the way there due to their own fault. Really unhelpful throughout the recovery process which luckily did not take long."

Plussat: "very professional and helpful staff."

Miinukset: "The agents are NOT CONSISTENT in knowledge or charging baggage fees."

Miinukset: "Delayed"

Plussat: "Everything except departures line at JFK airport was great"
Miinukset: "Departures line at JFK airport was unusually long"

Miinukset: "Could not select my seat"

Plussat: "Space between seats"

Plussat: "Nothing stewardess mskstewardess"
Miinukset: "See above"

Plussat: "Everything was seamless. Glad they are not on strike like Sky!"
Miinukset: "Everything was fine."

Miinukset: "Better customer services"

Plussat: "The crew was fine."
Miinukset: "The flight was packed full despite the ongoing pandemic. I will avoid flying American Airlines at all costs in the future. I was disgusted with how many people were jammed into this plane. The woman next to me was sniffling. I was so uncomfortable the entire time."

Plussat: "The choice of new movies!"
Miinukset: "On my side crew lady was almost rude, for sure not friendly nor smiling. A lot of space for improvement there."

Plussat: "Crew was good. I slept and they didn't bother me."
Miinukset: "Nothing I can think of"

Plussat: "The plane didn’t crash"
Miinukset: "The air smelled like a dirty diaper, seats are over priced for the very little improvement over basic economy"

Plussat: "I liked how convenient and smooth everything was, from the price of my plane ticket to the pick-up and drop-off of my rental vehicle. Also, the text notifications I received upon landing that informed me how much time I had I had between flights & where to go!"
Miinukset: "Honestly, there's nothing that comes to mind for me as far as improvements go."

Miinukset: "Free movies lagged and got stuck on wifi. Gave up watching one."

Plussat: "Punctuity"
Miinukset: "They should let you know, at booking time, that seat 35J is smaller than the rest of seat in Economy class"

Miinukset: "The flight from Miami was delayed and the plane was very hot during the flight."

Miinukset: "American airlines conection left us behind. Have to wait 24 h for next flight in Dallas Airport DFW with no assistance of any kind, because of "weather conditions". It a shame, never again American Airlines."

Plussat: "The crew was amazing! And the seat was comfortable."
Miinukset: "The over weight passenegers need to keep their arms and elbows, within their seat space. And not been inconsiderate and turn a light on at night, while they are sleeping and the other person next to them, is not, because of it!!"

Plussat: "Much better flight. Nice quick easy boarding and getting off. quick easy overall. Seats were much more comfortable"

Plussat: "Flight cancelled after multiple delays. Huge line with single agent to rebook everyone"

Plussat: "Only one screaming kid. I was allowed to move to another seat"
Miinukset: "Food was good. Crew nice"

Plussat: "Loved the exceptional kindness of the staff"
Miinukset: "Lack of movie or music"

Plussat: "Routine flight. No problems noted."
Miinukset: "No major complaints."

Plussat: "Good food onboard and very comfortable seats"
Miinukset: "American Airlines postponed my flight for 12 hours without a concrete explanation. After complaining they offered for us to travel with Latam but my luggage wasn’t transferred to the other flight. I arrived more than 12 hours ago and I’m still waiting to hear from them."

Plussat: "Great passengers and crew"

Plussat: "The gate attendant was especially helpful in advising me how to pack my bag under the seat without having to check it. The flight was on time too"
Miinukset: "The Emotional Support Animal was flatulant the entire trip. I was gagging the entire trip from the smell"

Plussat: "High end entertainment system."
Miinukset: "Didn’t like the food. Could be better comparing to other airlines. There was no film that I wanted to see..."

Plussat: "Great service."

Plussat: "TB honestly I can’t say I liked anything about this particular flight. So nothing."
Miinukset: "My flight was delayed by two hours leaving Fort Lauderdale. As a result of that delay I miss my connecting flight to Palm Springs. I was rebooked for a flight to smile Palm Springs the next day which I did not except. Then I was booked to leave Dallas to Los Angeles that flight was delayed also. To make matters worse my bags ended up in LA when they were supposed to be route it all the way to Palm Springs. I still don’t have my bags yet. Called three times and the representatives cannot reassure me of my bags on the way."

Plussat: "The airline staff was SO kind and helpful. I'm an AA fan now!"

Plussat: "Nothing special about the flight it went smoothly and that's good."
Miinukset: "Peanuts not offered as a snack and the snack packs are over priced"

Miinukset: "Everything was great"

Plussat: "Efficient boarding, comfortable and decent amount of leg room, good in-flight entertainment options and regular refreshments."
Miinukset: "We departed later than we were due to (possibly not American Airlines' fault) I wouldn't rate the food particularly highly but for plane food it is what you would expect!"

Plussat: "Delayed flights. Bumped from my first class ticket. No food. Lack of adequate response from AA."

Miinukset: "The food is very tasty, but AA has not changed the menu in at least one year."

Plussat: "No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!"
Miinukset: "Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors....."

Plussat: "Great crew and on time"
Miinukset: "Arrival G14; Departure H18 with only 35 minute layover, a really loooong walk at speed. Need tunnel from G to H or moving walkways or a "train.""

Plussat: "Ridiculously close seats Crew interested in talking to each other"

Plussat: "The plane was cleaned, the movie was good and the food was good with lower price. It was a no problem flight and on time."

Miinukset: "Flight departed approximately 5 hours late, excuses given by employees didn't make sense."

Plussat: "I was so happy I could check in online and boarding was a breeze. I actually got to sit by the window when my original seat was in the middle. So nice of the ladies to suggest it to me."
Miinukset: "No complaints"

Plussat: "This flight was enjoyable because everyone could choose their own entertainment. No one offered headphones, so I was glad that I had my own."

Miinukset: "Tight conditions, lousy movies& music, video system did not work well, 1 hour wait on runway"

Plussat: "Flight was delayed but that worked out well for me because my earlier flight was delayed"
Miinukset: "I've been on a lot of flights but for some reason the seats in this aircraft felt really close, uncomfortably close"

Plussat: "Boarding was structured as usual"
Miinukset: "The flight was delayed by more than an hour. No reason was given. There seemed to be an issue with the maintenance log, which I overheard I arrived late to Piarco"

Plussat: "They moved me to a seat of my choice because I was in a middle seat with a infant."
Miinukset: "Nothing in particular"

Miinukset: "The seats are too tight."

Plussat: "Very quick connection"

Plussat: "The spaciousness of the seating on AA is tops bar none"
Miinukset: "The cookies and it was cold. Jesse"

Plussat: "On time, upgraded at Dallas"

Plussat: "El embarque fue rápido y ordenado."
Miinukset: "El vuelo fue operado por American Airlines. Era un 777 viejo, con pantallas antiguas, servicio de entretenimiento pobre, con películas que no se podían iniciar cuando uno quería."

Plussat: "My flight was first class."

Plussat: "The staff were amazing. Very accommodating and with great dispositions. Boarding was easy."
Miinukset: "For an international flight the seats were extremely tiny and the plane itself only had a few tv screens posted in the middle of the plane so everyone had to watch the same thing."

Miinukset: "Apparently Finnair leases a Hilly plane and crew for this flight right now, so it wasn't quite the same."

Miinukset: "They were out of snacks. A little thing but got under my skin as unprofessional."

Miinukset: "Me cambiaron de asiento arbitrariamente, yo hice check in 24 horas antes para escoger los asientos que me acomodaban a mí y mi acompañante de 12 años ( los primeros) y resulta que por un cambio de avión me dieron los últimos al lado del baño. Lo que fue horrible, el olor, los pasajeros haciendo fila al lado de mi asiento todo el tiempo, sin poder descansar o estar tranquila. Comprendo que pueden haber descompuestos en el avión y cambiarlo por otro pero al menos al re asignar asientos deberían ver los lugares iniciales que tenía cada uno y no dejar a quienes habían solicitado con anticipación los primeros en el último, literalmente en los últimos puestos. Además la comida es bastante mala."

Plussat: "BA system down. Najor delays and long lines. Flight good."