Reno hotellit lähellä National Bowling Stadium

Plussat: That it’s right across from casinos and has comfortable beds. Nice concierge staff. Club room had ice refreshments and was good value.

Miinukset: Long checkin issue because keyless lock was not unlocking and we were asked to wait on maintenance for awhile. Cool temperatures in unisex saunas and steam room. Could not find a private change area. Great indoor climbing though in winter, but apparently used by community, not so much hotel guests during my one night.

Plussat: Charming and modern. Great location, cool amenities!

Miinukset: We arrived Saturday-had great experience checking in. On Sunday,with mass checkouts going on,My wife and I stopped in at the front desk at 1035 am. We politely requested a late checkout and rudely told 1130 at latest and we'd be charged 1/2 day if after

Plussat: Staff

Miinukset: Nothing

Plussat: One of the best hotels I've ever stayed at! Super modern, very clean, and amazing staff

Plussat: Great location.

Miinukset: Lobby and hallways had a bad sewer type smell. Wish parking was included.

Plussat: Location was very good, walkable to most of the casinos in and around downtown.

Miinukset: Except location everything else was below expectations. The internet was slow and we are expected to pay additional 10$ to get some decent internet. Staff was not friendly if not outright rude. We had come to celebrate a special occasion but the staff never cared to ask and instead their lackluster attitude was a dampener. The toiletries provided in the bath room looked used - the body lotion tube was leaking and there was no shower cap in the box. We were looking forward to staying at this property but it looks like they have advertised well but not executed. We travel often and thought it was not good value for money.

Plussat: Large rooms. Robes and slippers. Gym.

Plussat: Loved the water in the lobby and on the floor. Love a non-smoking property with a health/outdoor focus in Reno--thank you!

Plussat: The room was spacious, nicely appointed and the beds comfortable. We enjoyed the club lounge and the view from our room.

Plussat: Roundabout restaurant.

Miinukset: The interior lighting is too dark.

Plussat: The property was very clean and beautiful. Had I known I’ve have stayed there in the past.

Miinukset: Parking garage was across the street and I had to walk around the lot to get to my car. There’s no easy access but I’ll do it again.

Plussat: Front staff very nice and accommodating. They provide soap, shampoo and conditioner in bulk, not little plastic bottles, in shower.

Miinukset: We stayed 2 nights. They give you instructions in the room if you do not want your bed changed or towels replaced, then don't put a sign on the bed (to change it) or place your towels on the floor. We did not want towels or bedding replaced but they did so anyway. Also, they also threw away a perfectly good bar of soap provided the first night (it was sitting on the sink) and replaced it with a brand new bar in a box. They need to get with the program of recycling and saving water. If they give instructions on how to save washing sheets and towels unnecessarily and you follow the instructions, they should help the environment by not doing it.

Plussat: Spacious room with lots of storage. Staff very responsive and friendly. Great breakfast. Short walk to “the Row” and very close to the river with a lovely path to walk. We will be back!

Plussat: The room was HUGE! There was a lot of lighting and the view was awesome! The bed was also super comfortable. I will definitely be staying here again.

Miinukset: That there's valet. It was kind of unorganized as well.

Plussat: staff was great . location was excellent. would for sure stay again

Miinukset: I dont like someone else to drive or park my car

Plussat: This was the best location for families with access to the river park.

Miinukset: Ventilation in the room could be better.

Plussat: All, staff was very friendly and courteous!

Plussat: Great place The rooms were clean and Large size I would definitely come back ..

Miinukset: The lobby seemed very dated Everyone was friendly and knowledgeable ...

Plussat: Spacious rooms; very comfortable bed; garage parking included

Miinukset: Check-in was a little slow

Plussat: We liked the old-fashioned charm.

Plussat: Very sweet homey place in excellent location. My new Reno favorite

Plussat: My room was clean and comfortable. Room service was great.

Miinukset: At first I was put on a very small room that was dark. I didnt request this room, and went back to the Front desk to see if I could change rooms. They were very polite and gave me the room I had asked for and it was a great view of the Mountai

Plussat: The Room

Plussat: Convenience elevator close to room and my husband is handicapped. They went above and beyond to help us make him comfortable.

Plussat: Room

Miinukset: No

Plussat: Excellent wait staff at Roxys, clean comfortable room, great location to Amtrak.

Plussat: Nothing

Miinukset: The hotel had big bugs on bed and bathroom .i got poked by them i was itching and and burning i showed the hotel staff all the red dots on my arms and did nothing about it .im am very upset about this stay

Plussat: Location, fridge in room, secure lobby at elevators

Miinukset: Our rooms heater was not working first night so we were freezing.

Plussat: Ok

Miinukset: Appears dated

Plussat: Shower clean u

Miinukset: No

Plussat: The friendly staff and very clean !

Plussat: Quiet, comfy beds, wait staff at Millies was very friendly and attentive.

Miinukset: I use a walker. Not enough ramps, not enough people around to assist visitors. No maps to find where dining places were located. Was at machine a couple of hours, never offered water or beverage to keep throat moist.

Plussat: Hotel staff was very nice. Hotel called the Row because it is connected with 2 other hotels / casinos. Good thing as Reno is a very dirty unsafe city even during the day and most of the other casinos are about 20 machines in a bar.

Miinukset: Hotel was fine

Miinukset: I didnt like that when showering the water temperature would change on its it's own from burning hot to ice cold which made it very uncomfortable.

Plussat: The location.

Miinukset: The entry door to my room was damaged. The shower/tub drain was extremely slow, as well as the sink drain. The carpet was extremely dirty, and needed to be cleaned a long time ago. I stayed at this hotel a week earlier, and that room was fine.

Plussat: Hash hash a go go was excellent and the staff was the best ever! I love that we walked right out of the casino and found ourselves under the Reno sign over Virginia Street

Miinukset: There was no hot tub. There is nothing better than sitting in a hot tub in the wintertime.... pool area was closed for the season. Dumb move...

Plussat: Staff was friendly

Miinukset: This hotel restricts those with disabilities to only double queen beds which I feel is unfair because people with disabilities still have partners that they would like to be able to share a bed with It was upsetting

Plussat: It was close to the row.

Miinukset: Did not have much good slot machines.

Plussat: We had a cooling problem in our room when we got in for the night. A maintenance man came at 2:00am to fix it for us. Great service!

Plussat: Had conveniences such a fridge and coffee maker in room. Easy check in and out.

Miinukset: Needed serious updating, very poor quality repairs made on room, stained, hardware remained hanging on wall but picture was missing, ripped wallpaper, tile grout missing with mold. Overall many, many very shoddy repairs had been made to the room. Yuk!

Plussat: Great location

Miinukset: The hotel was no way near a 3 1/2 star... the rooms are terribly outdated. Mildew stains in bathroom, the door had at least 1” gap so you could see the shadows of people walking by (and hear everything) the A/C Did not work correctly -warm air comi

Plussat: House keeping staff was very nice

Miinukset: Some staff very rude

Plussat: Good location downtown. Hotel and casino are dated, it seems there's no longer investment in the facilities. Staff is generally friendly.

Miinukset: Two major problems: 1. My friend's car was stolen from the Harrah's parking garage! We were shocked, that on the 4th floor of Harrah's own garage our car could be egregiously stolen. After we reported the missing car to hotel security, we got an incident report, security reviewed garage cameras without showing us anything, and it took several hours to confirm that the car was indeed stolen at 4am the night before. We were unimpressed that Harrah's garage was unsafe to leave our car overnight. We were angry when they told us that "self parking is at your own risk" - even though the garage is branded as Harrah's. And we were most extremely disappointed when we reported the theft, and the hotel did nothing to make it up to us. We were explicitly told that neither the front desk/VIP desk nor the gaming host desk could do anything for us. Not the room free, nothing for our time wasted dealing with the theft, and not even a breakfast buffet for our troubles. Apparently, as guests we were supposed to be happy and satisfied with our experience having our car stolen. "Next time", the hotel suggested, "maybe we should valet". 2. I checked out a day early, and the front desk assured me I wouldn't be charged for the last night. After I checked out and got home, I saw that my reservation hadn't been changed. I contacted the hotel support and they said I was still active for that night. I had to contact them again to actually get my last night removed.

Plussat: Starbucks is at the base of the elevator.

Miinukset: Our floor has 2 “refreshment” areas. The first one the ice machine didn’t work and there was no soda/water machine. The second one had a soda/water machine but it was empty. In the room, both the sink and the tub drains were very slow. The bed was very uncomfortable.

Plussat: Locals discounts

Miinukset: Cleanliness, some staff were excellent others were mediocre

Plussat: Location, quiet, price.

Miinukset: Came down for breakfast and it was extremely busy and no hot food in the warming trays. Everything was gone. No coffee in the thermos. A guest in the dining area seeing my dismay, tells me the hotel next door has sent their guests over to or hotel. Their food preparation staff had called in sick. I could hear the front desk person welcoming people from next door later on, so that confirms the story. After a few minutes the extremely busy lady preparing the food showed up with a thermos full of coffee. She was clearly very busy. There were three bagels (no bread) in the bread trays, so I had a bagel and peanut butter for breakfast. Not the Hot meal of eggs, sausage etc reviewers had complimented in previous reviews. At check in, 4pm, I had to wait in the lobby with three others for rooms to be cleaned. I would say manager needs to properly schedule the staff to deal with their heavy work loads better. If you send people over from the other hotel, you are now not providing a good breakfast service to your existing customers. A busy weekend over Thanksgiving was not handled well by management. Hallways need a major cleaning. Front parking lot shared with adjoining hotel was completely full at 10pm. People parking out on roadway. I found about three spaces available around the back of the hotel.

Plussat: It was well managed and the room was clean and comfy

Miinukset: NA

Plussat: Convenient to nearby stores. The breakfast was nice and filling. The beds were not queen size as advertised, barely two pillows wide, we kept each other awake half the night bumping into the other. The air conditioner was needed to cool the room down at night, we could not pinpoint the source of the heat. The bathroom had mold on the ceiling and in the tile grout of the tub/shower. The toilet seat was missing a bumper on the bottom, and the toilet was the smallest I have ever used!

Miinukset: see above. I would like to add that we smelled something odd when we first opened our room. We later figured out it was cigarette smoke someone tried to cover up. My CPAP machine filter was filthy with the smoke when I got home and checked it.

Plussat: Good price. Good location.

Miinukset: Overflowing toilet. Hard to work remote. Horrible WiFi.

Plussat: The front desk staff was not bad.

Miinukset: Everything! Checked in and when we got in our room the housekeeper cleans half the room and forgot to do the the shower, sink, and throw away the garbage. After we unpacked and got set up for our week stay woke up up with bed bugs. I have much more to say

Plussat: Literally nothing.

Miinukset: Everything. Rude staff and the room was very dirty. There was literally blood splatter on the wall and door frame.

Plussat: Allthough staff was limited...they were friendly. No resort fees. Breakfast was included with stay. Food was fresh and convenient.

Miinukset: Room was not clean. Dated, some outlets and light switches did not work, shower was gross, trash left behind tv stand. Rooms need a deep cleaning. Left for the day only to return to made beds and no towels in bathroom. Housekeeping removed dirty towels and did not replace them with fresh towels. Had to call down to front desk to get fresh towels. Overall experience.... it was less than ok. Will not be staying again.

Plussat: Close to VA Hospital and airport Very friendly and accommodating staff. great convenient breakfast

Plussat: Everything. Including front desk Mari..

Miinukset: Didn't like that there's only one trash can in the whole room..

Plussat: Better breakfast than next door. Cleaner than next door. Comfy room.

Miinukset: Better was bad. Sagged in middle. Equipment in fitness center was broken. Poor parking lot options.

Plussat: For the money it was clean and comfortable not a resort but a good place to park and rest a night or two. Room had fridge, second sink, and micro. The breakfast was impressive for a continental many choices could use a few more veggie/fruit options but great spread.

Miinukset: Parking on Saturday was very tight in the lot could use some updates deep cleaning and simple repairs, some staff were great some not too friendly but the price to value was well worth it.

Plussat: Breakfast

Miinukset: Beds were not comfortable and mattress was really noisy.