Fairmont Vancouver Airport

I really like the design of the room! Its so unique and special. I remember the first time I stepped into the room I was floored by how luxurious the bathroom and the bed were. In short everything is amazing!

nothing really!

Convenience

A little step in price for a lay overVetyvonvenient location

The beds were very comfortable, the decor was tasteful, the room was quiet , the layout of the room was smart

Few or expensive toiletries

Initially we had a problem with the buffet breakfast as it was luke warm but the staff corrected the problem immediately with great customer service.

Having to pay for internet access if you are not a member of the Fairmont group of hotels. For a hotel chain of this caliber, internet access should be accessible to all regardless if you are a member or not.

Had a late check in, and was exhausted from the flight over--my next flight wasn't until the next morning, early...it was a wee bit more expensive but well worth the $$$ as I was at the airport still. Huge soaker tub and when I asked for bath salts, some were sent up right away. Towels were plush. Bedding nice, and cozy. Dinner was fantastic and the bar staff attentive. It was definitely a treat. And no clock face lighting up the room all night, was a nice treat.

Windows did not open. Pillows weren't so firm either. And had to pay for internet access?!??? Only two folks at the front desk upon arrival so that took a while to just check in. Checking out was a similar experience in that I was asking a few questions that weren't answered when I arrived and was approached as an issue--really wasn't, I just wanted to know a few things up front. I was tired when I arrived and so perhaps i should have had a list of questions instead...who knows?