Richmond hotellia

Plussat: Host was friendly efficient Breakfast was lovely

Plussat: We were picked up and dropped off at airport when we wanted to be. The grounds are well taken care of. Lots of little extras like flowers and candy on pillows. Breakfast was wonderful and we were able to sit outside by the pool to eat. Brian was a fabulous host!

Miinukset: Absolutely nothing!

Plussat: The facility was lovely, beautiful setting, fantastic hosts. The breakfast was amazing, and other treats were provided as well. If we had been staying for a few days the venue would have been perfect but my husband and I were transit passengers and it doesn't suit that - no luggage storage facilities, strict checkout times. A shower head over the jacuzzi in our bathroom would also suit a lot of travellers.

Miinukset: If we had been staying for a few days the venue would have been perfect but my husband and I were transit passengers and it doesn't suit that - no luggage storage facilities, strict checkout times. A shower head over the jacuzzi in our bathroom would also suit a lot of travellers.

Plussat: It was like a home away from home very comfortable

Miinukset: Nothing

Plussat: Excellent breakfast and we were taken to the airport to catch our plane. We were delighted with the whole experience.

Plussat: Pretty much everything was better than I expected. After staying a night at stone hedge, hotels should reduce prices by 75% to remain in business. I’ll seek out this style of life on every future trip if at all possible, and a high bar has been set!

Miinukset: No fault of anyone and not a complaint but the 2nd and 3rd “reminder” email of the reservation didn’t mention the check in time of 1600 hours local. I arrived at a typical 11:30. My plan was to confirm the location and leave our luggage. The staff adapted for us quite well!

Plussat: Brian was a very good, interesting, and informative host and Linda prepared us a great breakfast !

Miinukset: Nothing

Plussat: Fantastic hosts and a great property. Amazing breakfast!!!!!!! Lovely to have a swim before we left. Great location and helpful about all things and the free shuttle is great. Looking forward to coming back to stay later in September

Miinukset: Nothing!!

Plussat: Great B&B. Room was very nice and comfortable. Bathroom was big and had a nice jacuzzi tub. Evening snacks and chocolate on the pillows were wonderful. Highly recommend this B&B

Miinukset: Everything was excellent

Plussat: Friendly and very welcoming owners. Lovely room. Couldn't ask for a better experience. Was very tired from long flight from New Zealand. Bed very comfortable. Excellent Facilities

Miinukset: Nothing

Plussat: Beautiful large room and very friendly and helpful Host . Very peaceful and spotlessly clean.very pleasant exp

Plussat: The owner was very responsive to all questions, and made me right at home. The room and house were very clean and comfortable. The owner even helped me with scheduling an early morning taxi on my last day.

Miinukset: The location was just over zoning lines for taxi fares from the airport so the cost was a little more expensive. This wasn't a deal breaker.

Plussat: Perfect location for catching the BC ferries or airport. Loved visiting the historic Steveston.

Plussat: 7km to airport and a thirty minute walk to the supermarket and restaurants. Plenty of parking if you drive. Teresa has three bedrooms but only one with ensuite. If you are happy to share then stay here. Teresa and husband are very friendly and carried our luggage up stairs and down to the car on checkout.

Miinukset: There is really nothing we didn't like.

Plussat: Very comfortable home with impeccable facilities. Teresa welcomed us and was a perfect host. Highly recommend. Note that the bathroom is shared, but it is large and well equipped and we had no issues with this during our stay.

Plussat: I was very disappointed. It was advertised as a bed and breakfast. The comments on the web page said how much customers enjoyed meeting people over breakfast. There was no place on the web page that said there was no breakfast. We only learned of it when our confirmation was emailed to us. Not good enough. It left a sour taste in my mouth. It was a good property, good staff, good value that was tainted by not telling the whole truth.

Miinukset: See above!

Plussat: The breakfast was just what we needed. The location was close enough to public transit as we did not have a car

Miinukset: We really can't think of anything we didn't like. Teresa was great , Alex was very pleasant and Max was a sweetheart playing the piano at night. Teresa was always making sure everything was ok for us

Plussat: The host is super nice! Room is clean and big. Location is convenient.

Plussat: Owners were helpful and They made easier our stay there. We really liked it.

Miinukset: No kitchen access.

Plussat: Theresa is lovely and accommodating.

Plussat: the house is nice and clean

Miinukset: the location is a little farther than I expected from the airport

Plussat: Splendid Hotel inside the airport. Staff are friendly and helpful. You can find all your needs covered here. Free of noise and the bed is comfortable.

Miinukset: Not time to explore the hotel and enjoy the other benefits.

Plussat: Brand new refurbished Gold floor!

Plussat: Amazing location!! It made our travels stress free and we loved the accommodations. I wish every major airport had this type of accommodations.

Miinukset: The spa facial was less than I expected. I didn’t feel like I had a licensed esthetician. It was over $200.00 and by far the worst facial I ever had

Plussat: Arriving 8 00 pm from London an onward journey was not attractive. Fairmont proved to be excellent location at airport avoiding a tiring 1-2 hours trying to settle somewhere else in Vancouver.

Miinukset: Breakfast was a bit pricey but very nice

Plussat: Bed extra confortable and the rack of lamb delicious

Miinukset: Real nice place to stay waiting for connection flight

Plussat: I enjoyed the cosy atmosphere before a long flight... absolutely recommend the Fairmont hotel if you want to relax and treat yourself well!

Miinukset: there is nothing I did not like! Maybe the price is too expensive

Plussat: Superb welcome to the hotel. Friendly and very efficient staff. Room service prompt and the food was very hot.

Miinukset: Maybe could do with decaffeinated teas.

Plussat: The room was great. Comfy beds, separate shower & tub. Despite being at the airport, the soundproofing was effective, it was quiet. We had a morning flight & the check in area was right next to the hotel entrance. Very convenient! It was also near the Skytrain station, making it a breeze to go exploring downtown.

Miinukset: Can't think of anything!

Miinukset: Bed was too soft and comforter was too hot and ni alternative.

Plussat: The Sky Lounge was impressive, though the bottle prices for wine were astronomical to say the least. They drill the customer at every turn.

Miinukset: The bed was average for the caliber of this hotel.

Plussat: In airport terminal, so it was convenient to gdt to airport locations. Very clean and comfortable. Own shuttle to south terminal

Miinukset: WLAN only available joining the Wyndham club or paying. Considering the price per night this should have been included. Breakfast was not included in price.

Miinukset: Everything was excellent as always. Efficient, clean, friendly, convenient.

Plussat: Everything was just great

Plussat: Location, breakfast, clean, shuttle service to airport

Miinukset: Hear outside noise, no water in the room

Plussat: Great service Great breakfast included

Plussat: Everything is fine.

Miinukset: Breakfast should be more options.

Plussat: The staff offered to arrange a taxi into Vancouver for the following morning at their negotiated rate. This was so convenient and helpful for us.

Plussat: Clean, spacious, close to airport

Plussat: It is a great property that looks like it is new. Very helpful receptionist. The rooms are excellent. Very clean and has every convenience. Breakfast was also very good.

Miinukset: Everything was very good.

Plussat: Very clean Staffs are friendly and helpful. Breakfast are good.

Plussat: clean, near airport, good price, very quick checkin and out process

Plussat: The space in the halls was huge. It might be a small thing, but I like not being on top of my neighbors. Our rooms were huge, clean and modern. In our room, the coffee and coffee supplies that came with it, rivaled fancier hotels have stayed at. There was also complimentary coffee, tea, hot water and fresh baked cookies all day in the lobby. They even had a suitcase scale in the lobby to check the weight of luggage before heading to the airport. Brilliant! We didn’t get to try the breakfast however. Our flight left a little too early. I also liked the security. You couldn’t get to any floor without tapping your room card.

Miinukset: It was not in the best area. In fact a little sketchy. But we wanted to stay close to the hotel since we had an early flight out. We did find a delicious Italian restaurant to go to for dinner though. So hey, silver lining.

Plussat: No need to book a taxi upon arrival at the airport. That saved us a few quid. Comfortable bed, spacious Queen Room, polite staff. Nothing to dislike.

Miinukset: Nothing

Plussat: I was surprised the breakfast was included. And it is a good one with planty to choose from. The receptionist was very welcoming and nice.

Plussat: Modern, clean rooms. Close to the airport. Good restaurant in house.

Miinukset: Isolated and in the middle of massive construction sites. Very few other restaurants and shops nearby.

Plussat: The room was gorgeous seemed very new and well kept. Staff very friendly and helpful. Will definitely stay there again.

Miinukset: No

Plussat: Other than average, and standard beds and things expected from the hotel, I cannot say there was anything out of the ordinary to like.

Miinukset: The shuttle service was extremely poor. We waited at the airport for 50 min, during which, even cheaper motels like travelodge shuttle circled twice. The driver was reluctant in helping with luggage. the return driver was just rude, did not even greet.

Plussat: The room was spacious and clean. The bathroom was more than expected;tub and shower. The bed was comfortable. The staff were friendly, courteous and conscientious of our needs. The shuttle to the airport was accommodating.

Miinukset: N/A

Plussat: Location

Miinukset: Shuttle bus, waits a little bit long.

Plussat: Great location

Miinukset: Furniture in the room is very uncomfortable, how can you properly sit in a chair with high arms, impossible! Only alternative is an office chair.

Plussat: Location for airport Secure off-road parking Professional and polite staff Large well equipped room Fast reliable internet

Miinukset: Price of using the parking facility Few places to eat in the vicinity of the hotel

Plussat: Comfy beds

Miinukset: Cost of parking

Plussat: The room size was not bad. The bathroom was pretty ok sized and clean. Restaurant staff were very friendly and cheerful

Miinukset: I had several bookings here for my wedding weekend and the front desk staff who initially helped kept insisting I only had a reservation for 1 day for after my wedding--had to push him to keep checking the system thrice and show emails just to get the guy to correct. Unfortunately we had to ask for help again from the same guy when the key cards for our room stopped working. He asked us to back to the room and try the key again 2x before going up with us on the 3rd try then finally replacing the keys

Plussat: We loved how accessible the property is to find. The best part of the experience were the staff! They took such great care for our comfort. I'd love to give a particular shout out to Mr. Douglas Symss! He brought us our first Room Service Experience (ever) and made the whole trip worthwhile for us. Professional, thoughtful, and a pleasure to talk to~ he brought us our requested items (to be sure), but most importantly he brought his charm and smile. Thank you so much!

Miinukset: That we had to leave in the morning.

Plussat: The staff at the front and in the bar/restaurant were all so friendly. Such a nice welcome to Canada travelling from Europe. Loved the breakfast.

Miinukset: The road was quite loud during the day and could not sleep. Got earplugs from the front desk for the evening and by then it was not so loud.

Miinukset: Great hotel, great staff, modest price!

Plussat: Proximity to the airport. This is the only reason why this hotel exists. Breakfast is good.

Miinukset: Much too expensive for a basic room / hotel near the airport. Won't be coming back...

Plussat: Staff was amazing

Plussat: Comfortable room. Breakfast good value

Miinukset: Noisy air conditioning

Plussat: The staff was very helpful and friendly. A great restaurant is attached to the hotel that makes it very convenient.

Miinukset: No.

Plussat: Comfortable beds and good sounding proofing despite the planes flying overhead and the room overlooking a major highway. Restaurant was surprisingly good although it's not for fine dining.

Miinukset: 30 minute walk from the nearest sky train station so be prepared if you're not driving or taking the airport shuttle

Plussat: Spacious and clean room/bathroom. Relatively quiet although you could occasionally hear the neighbours through the walls/ceiling. We specifically liked the breakfast buffet but also the dinner in the attached restaurant.

Miinukset: Nothing to complain about.

Miinukset: A drip from the air conditioner coming down all night. Which keep us awake .

Plussat: Location. Shuttle to and from airport

Plussat: Whole hotel was spotless! Location was excellent.

Miinukset: Beds and pillows were too hard.

Plussat: Rooms were clean and comfortable

Miinukset: Location

Plussat: Everything

Miinukset: None

Plussat: Good shuttle,excellent helpful front desk and comfortable room.

Miinukset: Nothing

Plussat: Location & staffs were great! Airport shuttle is superb to use!

Miinukset: Facilities are kindda old..

Plussat: Breakfast is excellent.

Miinukset: Price is getting higher.

Plussat: Great shuttle service, excellent location near shops and restaurants, and an extremely helpful and competent staff. The rooms are clean and modern and the bedding is clean and comfortable. Great job!

Miinukset: No, it was great.

Plussat: Being centrally located to my client appointments, and favourite places I like to frequent when I am here on business Staff was always very pleasant and most helpful with any questions or concerns. Anything quite basically.

Miinukset: Nothing in particular comes to mind. My room was comfortable, I slept well, and was able to conduct the business I needed to do while in town. I'm not a fussy traveller I don't require extremes.

Plussat: Nice hotel and friendly staff

Plussat: Very friendly staff and a recently renovated room. Comfortable bed, spacious bathroom. Good food in the restaurant as well.

Miinukset: The airline kiosk printer wouldn't print our boarding passes, but that not the hotel's fault.

Plussat: The staff. Hotel employee was very helpful as we're there others, I just forgot the other names.

Miinukset: No.

Plussat: Jeremy was super helpful. I was upgraded to a suite and also allowed a late checkout! The breakfast was so delicious. I felt very happy with my experience.

Plussat: Good room.

Miinukset: It's too noisy of elevator.We can't get sleep until change a new room.

Plussat: Had a problem getting from airport. The shuttle to take was the Hilton shuttle and no one told me

Miinukset: The shuttle problem and the price was ridiculous

Plussat: everything was fine.

Miinukset: Bed was not comfortable.

Plussat: we had early flight and they opened 15 minutes early so that we could order a quick breakfast!

Plussat: Clean, pleasant,

Plussat: Nice breakfast buffet. It was crowded this morning, but it was a nice variety. Good quality food, really enjoyed the pancake machine! Pool and hot tub were a perfect way to end the day. It was a little outside of downtown Vancouver, but that wasn't a problem. It was about 30 minutes from the hotel to downtown.

Miinukset: Lights in the entry way were dim. The dining room was crowded and hard to move around.

Plussat: Comfy beds. Quiet location. Good breakfast selection. Free parking.

Plussat: Team was friendly and accommodating especially the drivers for the shuttle Close to restaurants, entertainment Breakfast was good

Miinukset: The rooms were very stinky but they seemed clean. I think it may have to do with proximity to the ice rink and hockey players Price was too high for value

Plussat: Staff was friendly and the airport shuttle got us to the airport in a decent amount of time.

Miinukset: I saw a few spiders along the baseboards in the room. Not bad spiders, but still spiders. The walls also seemed thin. If there was anything going on in the hall we could hear it very well.

Plussat: Having two sausage options and tea biscuits. Loved the breakfast menu.

Miinukset: Coffee and creamo could be much better. A little on the weak side.

Plussat: The staff were extremely friendly and accommodating.

Miinukset: The price was quite high given that it is not that close to the airport.

Plussat: Nothing

Miinukset: Not a good ambience and location

Plussat: Staff were real nice Good breakfast

Miinukset: Microwave issue

Plussat: The buffet breakfast

Miinukset: The front desk staff are not to friendly only

Plussat: The price and location.

Miinukset: Doors in hallway were noisy when opened and closed.

Plussat: New rooms in new section.

Miinukset: This is not an Airport Hotel.

Plussat: We came to visit daughter and newborn grandchild at Richmond Hospital just a few minutes walk away...actually closer than I expected. So, nice hotel, good facility and great location for our need! The staff were warm, friendly and helpful.

Miinukset: If they hadn’t been sold out...we could/would have stayed longer...a good measure that the appeal was not ours alone.

Plussat: After apologizing for their mistake, the manager gave us a $75 restaurant credit. The restaurant was outstanding!

Miinukset: This is not a 4 star hotel. We checked in late at night and told the agent we needed to sleep late. We were put in a room near an elevator that was under construction and the lound banging woke us early in the morning.

Miinukset: Some of the staff were rude. The staff member that checked me in was not transparent at all.

Plussat: close to airport and all appointments in the area

Miinukset: nothing comes to mind

Plussat: Great outdoor courtyard serving the house restaurant and bar. Many ground floor rooms have patios and direct access to the courtyard pool and hot tub.

Miinukset: Lots of road construction around the vicinity of the hotel (August 2019)

Plussat: Staff was excellent in dealing with unexpected travelers with cancelled flights.

Plussat: Everything else. Room spotless, bed & pillows comfortable. Bathroom well equipped

Miinukset: Breakfast was in addition to the cost. No real vegan offerings.

Plussat: Airport shuttle service

Miinukset: The second floor was kind of noisy for sleep.

Plussat: Very helpfull staff and comfortable

Miinukset: The snow

Plussat: The courtyard was lovely

Miinukset: The room was old and out dated. There was a sliding door to the parking lot that did not seem secure.

Plussat: Comfy beds Decent food

Miinukset: They couldn’t find my reservation. Didn’t put me in a room with a view like it said I was supposed to on my reservation. Was supposed to be a king but I’m stead it was two queens. Need a bigger bath tub

Plussat: Bar lady was unpleasant and aircondining is loud in our room

Miinukset: Nice big rooms with nice balcony

Plussat: Beds were comfortable

Miinukset: I expected better from a Hilton hotel. Restaurant was not great. Parking was also an issue.

Plussat: Staff,location,comfort beds.

Miinukset: Breakfast not included, and before one hour of clousing breakfast time most of items finished.

Plussat: Clean

Miinukset: Parking was very tight. Difficult with a big truck. Old building - very slow elevators and one elevator was out of order Hot tub area is old and the chlorine is very strong. The strong chlorine in the steam was burning our nose and eyes.

Plussat: Breakfast server lady was especially nice. Brown hair ina ponytail. Unsure of her name.

Miinukset: Carpets in rooms were stained and dirty. My tomatoe juice glass sat for 3 days. Ever removed by housekeeping.front desk seemed disorganized. Had to phone 3 times to get my bill emailed to me after front desk advised he would send it and never did. (Spanish gentlemen in check out )

Plussat: Nice rooms good service

Miinukset: Nothing it was fine

Plussat: Friendly helpful staff on reception and comfortable spacious room

Miinukset: Only one bar staff at night who struggled and then was irritable when additional staff gave some support. Think breakfast should have been included in the price

Plussat: Clean and roomy

Miinukset: Adding parking charge

Plussat: Morning breakfast had the option of cook to order eggs included with the buffet. Airport shuttle service took us directly to the South Terminal for our charter flight the next morning.

Miinukset: Dated. It had the dirty feeling that comes with it being past due for a refurb.

Plussat: Location,

Miinukset: Corporate rates were not available / frequent business trips

Plussat: Good location Staff are nice

Miinukset: Twin bed is too small for two Wash room always has funny smelll and smoking smell through the ventilation. Stayed for two days, No refill of the coffee powder packs and even no paper mugs to drink coffee on the 2nd day Expensive hotel rate with no complimentary Mineral water.

Miinukset: We didn't know why the hotel so easy to have two times fire alarm error.

Plussat: Outside architecture, free parking

Miinukset: The cooking is not one of a four star qualification !!! Un peu compliqué d'accès.

Plussat: Convenient location from airport.

Miinukset: Not within walking distance of nice restaurants.

Plussat: location and our room was upgraded

Miinukset: room service did not bring our full order and we had to wait for the missing meal

Plussat: Great place to stay, close to Airport, metro at corner, cafe across the road..so convenient For flights..free Shuttle bus as well..Highly recommended..Flight crews stay here so must be good

Miinukset: Nothing!!!

Plussat: Friendly and supportive staff

Miinukset: It would have been nice if breakfast was included even if we had bread and jam or Omelet instead of a set menu with fixed charges.

Plussat: Location and shuttle services

Miinukset: Could have use of an electric kettle

Plussat: Friendliness and helpfulness of staff, they could not have done any more to advise and help

Miinukset: The decoration maybe needs decorating and the shower curtain had a smell, which permeated the room

Plussat: The Location is very convenient, closed to Aberdeen Skytrain Station. However we didn't try the breakfast there.

Miinukset: nothing.

Plussat:  

Miinukset:  

Plussat: a good airport hotel with an efficient shuttle service to the terminal. They dropped us off at a nearby restaurant in the shuttle bus which was really nice of them

Plussat: very friendly and helpful staff giving unsolicited helpful advice.

Miinukset: a bit far from the airport.

Plussat: Clean, good condition.

Miinukset: The shuttle service was not as advertised, the driver to the South Airport was rude and acted as if he was doing me a huge favor. Additionally, I paid my bill in full for 2 nights before I arrived. I charged nothing to the room yet had an erroneous charge on my bill even though I had a paid receipt with a zero balance. I have stayed in Radisson Hotels around the world and this one has customer service issues.

Plussat: Little pricey but knew this in advance and it was worth it

Miinukset: Restaurant adjacent to hotel the Dock was fun and food was excellent

Miinukset: The price. Vancouver is out of control expensive. Also a lot of extra fees and taxes on the end receipt.

Plussat: All staff at this hotel were incredibly friendly, professional and beyond helpful. They definitely amplified the Canadian civility the country is known for. Our room was clean, and we had a nice view of the bay. The housekeeper did a great job making up our room and was very friendly and modest. The concierge was very helpful in info about taking the rail from YVR into downtown, Vancouver. The gift shop worker was also very friendly. The shuttle bus driver was friendly, and we thoroughly enjoyed this extra perk of shuttle availability from the airport every 20 minutes 24/7.

Miinukset: There wasn't anything we didn't like about the place.

Plussat: Great location; room had a lovely view of the river and marina

Miinukset: The overall atmosphere of the hotel is faded and careworn. Carpets in the rooms and in the corridors need to be replaced. Elevators are inadequate for the size of the hotel, meaning long waits. The only vending/ice machine is on the second floor. The heating/cooling system in the room was not functioning properly and disturbed our sleep. The room fridge was not plugged in, and I had to battle cords and dust mites behind the TV to find the fridge cord to plug it in.

Plussat: Very clean and modern. Great location right next to airport and free shuttle.

Plussat: It was convenient for the airport and had shuttle service to the airport to catch the Skytrain.

Miinukset: Restaurant in the hotel was fine, but it was not convenient to go to other restaurants.

Plussat: Perfect after travelling for nearly 24hours. Close to airport, comfortable. Shuutle available, good food available in pleasant surroundings. Car parking available for rental.

Miinukset: Nothing to say here.

Plussat: I thought 12.10 for toast and coffee was priced to high

Miinukset: the fact there was no room service, at 400.oo dollars a nite I excepted full-service hotel compared to the hotel at the Vancouver Airport at 325.000 per night I will from now on stay there sorry value for money was very much lacking sorry Richard Jahnert

Plussat: The deck restaurant was by far the best of our entire trip.

Miinukset: The beds weren’t comfortable, the rooms were by far the smallest of our entire trip( Kitimat to Vancouver)

Plussat: Location, staff & facilities were excellent. Convenient for the airport but with easy access to the city as well.

Plussat: Location and staff very helpful.

Miinukset: Breakfast not included. Poor lighting in room.

Plussat: Bad smell in room, very musty and dank

Miinukset: Price was way too much for what you get in return. Bad smell through g.j h entire hotel.

Plussat: Friendly staff, free shuttle service

Miinukset: Bathroom is relatively small and the bath tub is not good

Plussat: The bed was comfy.

Miinukset: It was noisy. I could hear cars driving by.

Plussat: Proximity to airport, staff very helpful and eager to assist

Miinukset: Very clean

Plussat: Airport shuttle

Miinukset: No

Plussat: Always clean..good location..staff is always great

Plussat: Comfortable pillows and decent size for 2 queen beds room.

Miinukset: Noisy exterior corridor. Spending time to take the only elevator, or climbing up the stairs w/ luggage's to 3rd floor. Which is not convenient at all

Miinukset: Was expecting a much nicer room for the price.

Plussat: Room is Big and Clean.

Miinukset: Bath towels could be bigger.

Plussat: Location. Value for money. Clean and shuttle to airport

Plussat: It is super clean, comfy. I know it is the going rate for this area around the airport, but my only complaint is it was so expensive just to get 6 hours of sleep. But that is Vancouver in the summer, not the fault of Accent Inn. I have been there before and I liked it. There's a McDonald's right behind it for a quick breakfast, and last time I stayed I was able to walk to a close Indian food restaurant. The beds are VERY comfortable and the room was clean and inviting.

Miinukset: It's so expensive ...see above.

Plussat: No Breakfast

Miinukset: Provision of Breakfast

Plussat: The property was close to the airport for an overnight stay. There are places to eat very close by.

Plussat: Good and plentiful breakfast, strong wi-fi, free parking. Comfy bed. Airport shuttle every 1/2 hour. Good value.

Plussat: Staff were very friendly. We had to check out early in the morning to join an one-day guided tour to Vancouver Island. We asked a favor to leave our car at the hotel parking lot until evening, and were assured no problem, really appreciate it.

Plussat: Close to airport very convenient and comfortable

Miinukset: N|A

Plussat: Great Richmond property

Miinukset: Nothing, but the folks next to see were not impressed with the breakfast!

Plussat: Great location and very walkable to various restaurants, malls, and the sky train.

Miinukset: Not much to complain about given the location and value.

Plussat: Location, friendly staff, nice shuttle to the airport

Miinukset: I was in room 307 and found the bathroom cleanliness lacking... found an old q-tip behind the garbage canister

Plussat: Early left the hotel for the airport.

Miinukset: no happy box

Plussat: Well presented, and helpful staff. Self- service breakfast well stocked with better than expected choices. Shuttle to and from airport comfortable and well organised. Beds very comfortable. We’d stay here again.

Plussat: Attentive staff & a nice, clean hotel....great shuttle service.

Plussat: Good hot breakfast (waffle, scramble eggs, potato, Turkish sausage), roomy place.

Miinukset: Parking space could be slightly insufficient.

Plussat: The room was as expected clean and comfortable.

Miinukset: Staff could be more customer friendly.

Plussat: For a first time stay I was very pleased with this property. The room was spacious and clean and though the air conditioner was by the window the room temperature could be adjusted easily. Also, appreciated the generous set of towels. Last, though not listed on Google map, Landsdown station is seven minutes walk to the hotel and, on the way, is a good liquor store in the mall, and was able to go downtown quite easily.

Miinukset: No points I didn’t like.

Plussat: Nothing to add.

Miinukset: Nothing to add

Miinukset: Disappointed that breakfast was not included in the cost.

Plussat: Friendly and helpful staff, very convinient.

Plussat: Bed was very comfortable. Close to the airport and free shuttle service was great.

Miinukset: Nothing to see or do around the hotel, not many places to eat.

Plussat: The shuttle from the airport was easy to find and convenient, though it would have been nice to know that the shuttle runs every 30 minutes.

Plussat: Easy reach for the airport, and a very nice quiet room.

Plussat: Available

Miinukset: The neighborhood did not offer dining except for Chinese food. A bit sketchy, The dining in hotel was sufficient.

Plussat: location

Miinukset: no microwave in the room, room is dusty

Plussat: The bed was super comfortable

Plussat: We enjoyed the comfortable beds, large clean bathrooms, and the restaurant and bar downstairs. We only stayed for one night and it had everything we needed during our stay. We ordered dinner to take back to our room from the restaurants downstairs and had some drinks at the bar while we waited. The bartender was very friendly! We also made use of the business centre, which had faster wifi speed.

Miinukset: The lobby felt a little aged but that wasn't reflected in the room we stayed in. The wifi is quite slow in the rooms, but not completely unusable.

Plussat: We appreciated the airport transfers, great shower and clean rooms.

Miinukset: We had to cross a busy road to go to the mall, in between crossroads so had to jaywalk!

Miinukset: Reception check in 態度惡劣

Plussat: Close to airport. Excellent access to sky train

Miinukset: Lack of restaurants in the area.

Plussat: Right by the sky train. Easy to get to it from the airport & to get down town.

Plussat: The staff were amazing. Everyone was friendly, greeted guests with smiles.

Plussat: Great stay, with an amazing weekend buffet. Came for the gambling, but enjoyed the relaxation and attentive staff.

Plussat: The room

Miinukset: The view from the 8th floor was a parking lot and sky train. Guess you don’t pay for the view.

Plussat: Convenient for gamble and shopping

Miinukset: Too much smoke outside the hotel.

Plussat: Rachel, concierge, was great!!!!

Miinukset: The kayak listing didn't specify that this was in the "hotel at River rock" not the resort side as it was listed as. Sort of false advertising. Rooms were smaller on that side but still ok.

Plussat: Location and amenities were great! Room was nice and cozy.

Miinukset: We had trouble with the shower and instead of just sending someone to help us right away the person at reception gave us attitude about it.

Plussat: The best Location in Richmond, the best coffee is free, funny swimming pool, and nice staffs.

Miinukset: Self Parking too far.

Miinukset: The comfy beds

Plussat: Nothing

Miinukset: One staff member

Plussat: Typical basic business airport hotel smack bang in the Chinese quarter near the airport.

Miinukset: Wifi so slow that I could not check in for my flight on line - 1,3 megabit and not secure either, appalling in this modern age. Staff not very helpful and the most basic questions about the neighborhood were not answered well.. Breakfast poor. Hotel overall was drab finished in a tired grey with brown carpets Bearing in mind the room was £173 a night it was an underwhelming experience. Free airport transfers offered but pick up took about 50 mins - could almost have walked in that time.

Plussat: The breakfast was good and the shuttle to and from the airport was very convenient.

Miinukset: Our room was very small and odd shaped, the building had windows around the edge so our room was vey weird. The TV was on a desk on the right side of the bed so had to watch TV laying on your side in bed and for 2 people that was very difficult. I asked for a different room they said I booked a queen room so that is the room I got. This is the smallest room we have ever had.

Plussat: Location is next to a lovely park. Breakfast was nicely done. Staff was good.

Miinukset: The room was so small that there was no real place to sit other than the bed.

Plussat: Perfect location

Miinukset: All was good

Miinukset: Charge more money in/site. The money rated at booking was good, but the Hotel charged more in/site.

Plussat: Breakfast was very good, particularly as it was included as part of the room rate.

Plussat: Did not indulge in the breakfast, preferring to sleep-in,. Large spacious room, very clean and very comfortable beds. Staff very helpful and pleasant. Ideal for shopping, dining, airport and access to Minoru Park, truly an urban oasis, right out the back door of the hotel. Will return for future booking and recommend to friends and family. Very affordable.

Miinukset: Can't think of a thing I did not like!

Plussat: the hotel, the surroundings

Miinukset: front desk and driver bored to death, no smiles, no welcoming attitude.

Plussat: Fantastic location, right next to the wonderful Minoru gardens.. Public areas were clean. Room was clean, but some dust on the horizontal surfaces. Breakfast was good.

Miinukset: Looking a bit tired. We stayed for 5 nights, and because of Hurricane Dorian, we ended up with three bookings for the five nights. It proved too difficult to consolidate the bookings, so I had to check in and check out for each booking. This was not a major issue, but somehow the room keys kept dying, so getting the keys reprogrammed became a daily occurrence. Wifi was slow.

Plussat: Clean

Miinukset: No

Plussat: The breakfast included eggs and meat, which was a nice surprise. We arrived quite late at night, myself and young child, and they allowed us a later checkout. Our flight the next day was later in the afternoon so they allowed us to keep our bags while we went out for lunch.

Miinukset: Everything was good, can't think of anything I really didn't like

Plussat: The room was very comfortable with modern conveniences. Shower was excellent.

Miinukset: Lack of quality eating establishments within walking distance.

Plussat: Many plugs for USB and computer, comfortable for sleeping, helpful stuff

Miinukset: no bath, no indepenfent room.for breakfaster

Plussat: Location was good and also a good selection of snacks available for purchase

Miinukset: Closet is tiny, more storage space would be good as well as a safety deposit box

Plussat: The air conditioning

Plussat: Very helpful staff and the bedding was very comfortable.

Miinukset: Standard toiletry items like shower cap, toothbrush and toothpaste should be included in the bathroom rather than having to head down to the concierge to request for them.

Plussat: Nothing

Miinukset: Everything

Plussat: Location to the airport

Miinukset: It would be better if guests are greeted with smile from the reception staff but not appeared to be disinterested.

Plussat: Missed breakfast due to early departure. No compensation.

Miinukset: Very noisy corridors until 1am and started again at 4am

Plussat: Comfortable mid range hotel. Early check in was appreciated. Close to restaurants.

Miinukset: No issues

Plussat: Safe and clean

Miinukset: Parking was challenging.

Plussat: Great location, with free frequent airport shuttle. Breakfast was simple, and the 24/7 counter for coffee and hot water was great. The twin room was good for 4 and love that there is microwave provided in the room.The bathroom was pretty new and was bright and clean, just note that there is no lock for the bathroom. Location wise was good, with a supermarket, Burger King, Starbucks just across the road.

Miinukset: Only suggestion for the hotel is to have a coin-operated laundry within the premises, as the nearest is 10mins drive away.

Plussat: Very similar to other Hampton Inns.

Miinukset: Finding a seat at breakfast was a challenge.

Plussat: Price was definitely reasonable for the stay. Beds very comfortable, room simple but clean.

Miinukset: Front staff not overly friendly but I suppose it matched the star level. At one point our room key had demagnitized. staff at the front desk didn't even ask for ID which surprised me a bit. Just my name and rm#. Anyone could have obtained a key

Plussat: Free bus to airport

Miinukset: Fruit and other things for breakfast were nearly expired or very low end cereal and bread...

Plussat: Location near airport

Miinukset: 1st impression looked very tired

Plussat: They accommodated us for early check in which was greatly appreciated.

Miinukset: I called from the airport for the shuttle several times and no one answered the phone. I finally realized there was a public direct line to phone from the curbside.

Plussat: Staff helpful and friendly

Miinukset: Location so so. First impression so so. Breakfast not much

Plussat: Close to Skytrain Close to airport Clean rooms Quiet rooms

Miinukset: Staff was a little bit restrained No informations on restaurants in walking distance Small bathroom Surrounding of motel

Plussat: Wouldn’t stay or recommend this property.

Miinukset: Old, located in a construction area. Room was very hot- even with a/c. Bathroom outdated. Hardly any pressure in shower. Place needs updating.

Plussat: Location, definitely a good place to stay overnight.

Miinukset: Staff charged my card 1 day before arrival, I intended to pay with a different card, they returned the amount but with a difference, not a big deal but should not have charged until I arrived, at least that's what I thought when I booked.

Plussat: Nothing

Miinukset: Totally grossed out by someone else's hair in what should have been clean sheets.

Plussat: The staff were very accommodating at reception. The lady running the breakfast room was very good.

Miinukset: Just did not like all the left over furniture sitting in the breakfast sun room.

Plussat: The service to and from the airport was great. But, the price for the room did not reflect what it could be.

Miinukset: Noisy, and I mentioned above the price of the room did not reflect the inside of the room.

Plussat: The location from airport 10 minutes and a 2 block walk to Bridgeport Sky Train. The view from my room (5th floor) the best, beautiful sunsets and skyline to Vancouver. The breakfast was fast serviced and hot, very friendly service all around. Very comfortable atmosphere, very knowledge in area. Great shuttle to and from airport, free.

Miinukset: Can’t say, no negative at all.

Plussat: Very spacious

Miinukset: Poor breakfast, old facilities

Plussat: Close to airport

Miinukset: Smell a little dusty

Plussat: I liked the location, breakfast good.

Miinukset: Okay for me

Plussat: Staff was helpful and allow us a late checkout. Good stay if you are looking to be close to the Airport. It is nice that parking is included

Miinukset: The room had a weird and strong smell.

Plussat: Friendly staff, complementary airport shuttle, coffee

Miinukset: Noisy, dirty carpet and sink, maybe all outdated and obsolete already? Poor Wifi access-not possible to access the WiFi for everyone within the party

Plussat: friendly staff, let me check in early

Miinukset: air conditioner, too old , noisy

Plussat: Close to airport. Free shuttle with a very friendly and helpful driver. Breakfast was really nice.

Miinukset: Air Con sounded like a bus was driving through the room the whole night. Ok breakfast but it was to swallow throwing all the plastic utensils and disposable plates and cups in the garbage. Location is good for an overnight if you have a morning flight but if you are looking for a beer or something to eat not much around although it did look like they were making a restaurant. Was pricey for a dated hotel with not many extras but it seems no YVR hotels are cheap.

Plussat: Rooms were good standard.

Miinukset: Coffee machine had to be put on the floor. Half hour shuttle bus shares with another hotel and had to be booked the night before and has restricted space. Driver then said he could have brought a bigger vehicle! Staff not very helpful to our requests. Single lift was restrictive. Staff didn’t tell us there was fruit and pastries instead of breakfast which didn’t start till 6:30!

Plussat: Free Shuttle to and fro Airport and Hotel

Miinukset: Breakfast Waitress were not friendly

Plussat: Really nice staff and accommodations. Good airport shuttle..

Miinukset: It is on a busy street but with the windows closed it was quiet