Hotel Rosabianca

I was refused after a long correspondence with the hotel. I asked to get a voucher for the amount of stay, due to inability to visit Italy bekause coronavirus. The hotel is not contractual and not friendly to customers!

Location

Old facilities- not renovated rooms. Breakfast had cold- not fresh eggs

Breakfast

Poor sound isolation between adjacent rooms. Long walk to the station.Prepare for 20-25 min walk each time, somewhat thrilling at night time , passing through empty parks and aside rail tracks, underground passways

The breakfast was ok. Very nice cleaning lady and breakfast staff

This is NOT a 4 star hotel! The photos online are very deceptive. From the outside it looks nice and recently remodeled, the reception also..BUT then the tiny rooms are old, poor layout- there was literally a desk (attached to the wall) directly in front of the door, almost impossible to pass without bumping into it (in fact, the paint was chipped off all over it,) no separate bidet from the toilet, shower doors that leak, toilet paper unreachable from toilet (opposite wall behind door), EXTREMELY NOISY elevator, doors banging at all hours because they don’t close properly, and our heaters had a problem overfilling with water during the night waking us at 3am, and the sound didn’t stop...in the morning reception sent someone to “fix” it.. they shut off our heat completely and put an extra blanket on the bed! I can’t imagine anyone calling this a 4-star hotel, except it’s owner trying to trick people into staying here.

A pleasant hotel in a pleasant location. By normal european standards the hotel would warrant 3 stars not 4. Our room was clean, had what we required including a balcony.

On the downside the hotel was bland inside and required more pictures and a bit of greenery particularly in the breakfast room .

Excelent location (central but quiet), 3 minutes walking from de beach; very clean; very safe; and most of all, staff very, very kind.

hospitality