PortoBay Rio de Janeiro

First of all I would like to compliment each and everyone of the staff we came into contact with, especially Carlos at breakfast, who quickly learned what it was we liked to drink and made every effort each morning to see we got it quickly and with the most pleasant aura each and every time. A big thank you to Max also at the beach, who tended to our every need each day with a smile upon arrival at the beach. Our room was beautiful and clean and was tended to by the lovely staff each time we requested it. It was kept in lovely order and was situated in on the 15th floor with the most spectacular view and our own private balcony (which by the way seems to be a luxury on Copacabana beach as 95% of the hotels there do not have beach front balconies which is quite shocking). The Breakfast was exceptional each morning with a great selection of meats fruits and hot food, except a couple of times when they got the scrambled eggs wrong but again that would be down to preference and the in house ATM on floor 4 was very handy when in need of quick cash. Overall i had an outstanding stay and experience and will now only ever stay at this hotel when in Copacabana. Thank you for a wonderful stay and cash well spent :) :) :)

There could have been more beach chairs.

Localization, helpful and positively set personnel, pool on the roof with restaurant and fantastic view.

The additional bed provided to my daughter was very bad looking steel scratched paint sleeping device. She was laughing that she feels like on the arrest style bed.

The location is excellent with wonderful views over Copacabana Beach. Breakfast was also very good and the view from the 5th floor restaurant was better than expected! Staff were very polite and resolved any issues within minutes, they all spoke very good english.

Good location, friendly staff! Awesome breakfast! We had a good experience there! Staff extremely friendly and professional, they go above and beyond to make sure their guest are happy and satisfied! They will welcome you with a glass of sparkling wine! Such a nice touch!

The elevator is too small! Capacity is four people per time!