Rome Times Hotel

Lovely feel to the hotel, modern and classy look especially for the money and great location

It really felt like hotel let themselves down on small but important things. We requested an iron on the first evening at 5:30 pm, when it still hadnt arrived at 7 pm I chased and then again at 7:30pm as we were going out at 8. I was then told, 'what can we do, we have 80 rooms, we cant have 80 irons??!!!' Maybe they should budget for enough/manage better so guests don't have to spend their first night in crumpled clothes?! Also the cups in the room and for breakfast were paper?!! I have stayed in some nice and some budget hotels, but I honestly don't think (in the last 15 years anyway) I have stayed in a hotel with paper cups to drink coffee and tea out of??!! Have they not heard of the looming environmental crisis either?! Cocktails and bar staff were great, shae about some of the details.