Red Roof Inn Austin - Round Rock

Staff was great.Location was great.

The place was very very outfated.The lobby looked great but the rest was horrible. The carpet was nasty.The room was horrible as well .The beds linen was very stained.The doors wouldnt shut to bathroom without muscle.The door was.all.chewed up at the bottom.Tile in bathroom broken.I asked them for clean linen because I had surgery and needed to be clean when I got back later that night.Linen also was stained and dirty looking as well.If I hadn't already paid I would have left and went to another hotel.

The heater worked nice

The girl who did check in was kind of rude, the walls are super thin and I could hear everything in the next room and they were yelling all night long, when I went to shower the water was cold and barley warmed up. There’s mold on the bottom on the shower and the room smelt weird. When I called to the front desk to let them know everything all she said was okay well I don’t have any other rooms and it’s your stay is non refundable. I didn’t even ask for my money back or anything so it was a little rude that she even said that. Then I got charged twice and I asked who I speak to when I left and a different girl in the morning just shrugged and said I don’t know your bank probably.