Asheville hotellia

Plussat: Breakfast was absolutely a culinary treat

Plussat: Where do I even start? Maybe with the homemade brittle left on your bed welcoming you to ye olde yet modernized, beautifully decorated bedroom. Wonderful! The host, Kevin, was so warm and welcoming. He didn’t even wait for our questions; he just jumped right in and showed us around. We were able to quickly get settled in and easily head in and out for or busy weekend ahead. It was obvious that everything was thought of. I can go on and on. Kevin felt like the cool uncle everyone talks about and makes you want to return again and again. The Sunday breakfast, Blue Crab Eggs Benedict with a breakfast banana split, was to die for. You definitely leave the breakfast table feeling like you couldn’t eat for days! Morning mimosas are the best way to start your busy day in beautiful and scenic Asheville! The coolest part of this B&B is the speakeasy down below. Complete with traditional speakeasy hidden doorways and code words. I could go on and on.

Miinukset: There is nothing negative I could say about our stay here. We will definitely be back!

Plussat: It had a 100 cleaniness inspection rate. Outstanding customer service and attentive to our needs. Wonderful breakfast!

Miinukset: No crazy about location but was still a good area. Very close to downtown.

Plussat: The breakfast was amazing!! The atmosphere was like home! The hosts made it so comfortable and wonderful! The speakeasy was great!

Plussat: Breakfast was outstanding both days. Great opportunity to meet and talk with other guests. The Speakeasy was an unexpected bonus!

Plussat: The hosts make you feel incredibly welcome and the environment is very nice. The home is beautiful, the accommodations are very comfortable and breakfast was excellent. I would highly recommend a stay here.

Plussat: The staff was friendly and eager to meet all our needs. Breakfast was incredible and it was nice to meet other travellers during that time. The Speak Easy was also nice.

Miinukset: The upstairs rooms are larger and have air controls. The library was nice but a little cramped with no sitting area.

Plussat: The environment, the owners are great they are very personable and the food was amaizing...

Miinukset: The room was too small and right there at the bottom of the main stairs, open the door and anybody can see you. "Library room "

Plussat: The atmosphere was relaxing and very pleasant. Our host was helpful and easy going making us all feel very comfortable. I really enjoyed our breakfast with a small intimate group.

Miinukset: I only stayed one night

Plussat: The owners were so nice and outgoing!! I enjoyed conversations with them and was made to feel like family!

Miinukset: The only thing I could think of would be being a broader person, the shower curtains kept snugging upon me

Plussat: Uniquely well decorated . Friendly owners Fantastic food. Good recommendations for visiting. Was nice the owners had breakfast with us.

Plussat: So peaceful and pleasant.. Very gracious hosts. Breakfast was more than expected! We can’t say enough about how wonderful the place is. If our adventures take us to Asheville again we will for sure stay there again.

Plussat: The owners were fantastic and very friendly and helpful! Our suite was impeccably clean and decorated beautifully. If we could give this beautiful place 100 stars we would because it really deserves it. The breakfast was also spectacular!

Plussat: Breakfast delicious and plentiful, wine social hour charming, always available irresistable fresh baked cookies, excellent sleeping conditions including bedding, window coverings and room/bathroom temperature control. Spacious room provided an inviting respite for vacation. Surprise champgne in room was another delight. Willie and Shawnie Gruber know how to make a welcoming environment along with Melanie, Karen, and Emily. We'll be back.

Miinukset: Nothing.

Plussat: Everything was beautiful, from the grounds to the living quarters. No detail left undone!

Plussat: - William Morris Suite was private, quiet, romantic - Food was well beyond expectations - custom dog treats with pets name in icing - towel warmers, plush robes, wraps - gorgeously appointed rooms and bed linens - lovely social opportunities with other guests

Miinukset: - layout of room was odd, with sink, toilet and shower in different quadrants of suite

Plussat: Welcoming hosts, excellent rooms (especially bathroooms), and wonderful breakfast.

Plussat: The place is beautiful and everyone here, including the owners, are so nice and professional, friendly and helpful. The food was delicious and the hospitality supreme.

Miinukset: I loved everything. I can’t think of anything I didn’t like. Nothing

Plussat: Three course breakfast each day was outstanding.

Plussat: Celebrated my 50th birthday and the hosts were so welcome and considerate. Arrived to balloons, champagne and chocolates. Comfy bed, well appointed room, amazing breakfast...we will be back!

Plussat: The owners were wonderful, food was delicious and the accommodations were above our expectations. Definitely a place that you will look forward to visiting again and again! Willie and Shawnie are very compassionate about what their business!

Plussat: Everything

Miinukset: Nothing

Plussat: Food was interesting and very good

Miinukset: Bedroom a little small

Plussat: The owners were super nice and accommodating. They really tried to make the stay comfortable. The rooms were clean and comfortable.

Miinukset: The air conditioning was a little loud and didn't get super cool but was fine.

Plussat: It was beautiful and in a great location

Plussat: The friendliness, cleanliness and decor.

Miinukset: The weather.

Plussat: Room was beautiful! Breakfast was outstanding!

Plussat: I loved the rooms and the historical elegance of the home. The house was perfectly located just outside town making it easy to walk to and from restaurants and shops. Breakfast was served at 9am and there was a menu in the dining room letting us know what was being served. All the food was amazing. Coffee was also served outside of our bedroom around 730am!

Miinukset: If I had to choose one thing to be better it would have to be that the tv in the room was rather small. I have bad eyesight and had to sit at the edge of the bed to see it well. One doesn't stay in a B&B to watch a tv though, do they? Ha.

Plussat: The Orange Ricotta pancakes were fabulous! Interesting fellow travelers and easy walking distance to downtown. Wish we had stayed longer to take advantage of the porch and lovely garden! We definitely will be back!

Plussat: Staff was very accommodating to our out of the ordinary requests. Food was FABULOUS!

Plussat: Very easy to get to! Location was extremely convenient to downtown Asheville and in walking distance of DELICIOUS restaurants. The owners we kind, thoughtful, and made the BEST breakfast. There were drinks and snacks available at all hours and the house was so beautiful and historic. Will definitely be back.

Plussat: The ambuance & charm. The exceptional wine and hors d'oeuvres in afternoon. The heavenly porch!! And of course, the best staff ever!!

Miinukset: Would prefer regular coffee in room versus the Nespresso. But, a small detail, in scheme of things.

Plussat: Nothing

Miinukset: Everything

Plussat: Excellent staff

Miinukset: Ad stated restaurant on site when there was not

Plussat: EVERYTHING! Atmosphere, facilities, staff, wine hour, breakfast. We had a wonderful visit! Can hardly wait to return.

Miinukset: Nothing

Plussat: We had a lovely stay. We arrived just in time for wine and hors d’oeuvres, and met some lovely people. Sepe was so welcoming, sweet and helpful. Everything was very clean. What a charming bed and breakfast. Breakfast was delicious and I loved the flowers on the tables. The entire staff was wonderful.

Miinukset: I would have preferred a nicer shower head in our shower. It didn’t spray very well. Other than that, everything was exceptional.

Plussat: Comfortable beds along with very friendly staff. The afternoon snacks and wine were great. No brunch on Sun. which wasn’t a big deal to us.

Miinukset: Some pastries or something light besides full breakfast.

Plussat: Lovely hotel and friendly staff. Love the wine and appetizer hour.

Miinukset: Would have preferred a hot non- egg selection at breakfast. The three hot entrees all had eggs in them which is delicious if you eat eggs and not so much if you don’t.

Plussat: The staff were extra friendly and helpful. My wife and I also loved the little perks of staying here. Complimentary drink at check-in... complimentary coffee, tea, and cookies downstairs in the community living room... complimentary upper-scale afternoon snacks and wine... the little bottle of champagne for our anniversary

Miinukset: There was nothing that stood out as a negative for us... but there are a couple of convenience tidbits that may be helpful to others. First, there is no ice machine. This may not be uncommon at this type of hotel, but it's the first time I have experienced it. Second is some of the parking. There is a very nice little pull-up entryway on the corner by the main entrance where you can unload your parcels and passengers away from the street. However, if you are not fortunate enough to get a parking space on one of the streets around the hotel, the lower parking lot in the back requires that you walk uphill and all the way back around the building. Fortunately, we don't mind walking and had good weather for our entire stay, so I have no complaints, per se. But an outside door that connects with the parking lot would be nice, especially in bad weather. Don't get me wrong... I really, really enjoyed staying here. The place itself is very charming, intimate, quiet, clean, and comfy... and everyone we had contact with was absolutely top notch. I am simply pointing out a couple of things that other travelers might find helpful.

Plussat: Both excellent!

Miinukset: Room A/C was loud and had a bright light which was rather obnoxious.

Plussat: Rooms were suites with living room and bedroom. Staff was incredibly friendly.

Miinukset: It wasn’t easy walking distance to town.

Miinukset: Bed not comfortable

Plussat: Super clean

Plussat: The owners and the personnel were very welcoming and helpful! Will definitely be returning!

Plussat: Everything about the Albermarle is fantastic. It's a wonderful place to relax, but it is near everything that I wanted to see. Perfect for a couples weekend. (I wish my wife had been there with me.)

Plussat: Beautiful quant property. Well maintained. Lovely old home.

Miinukset: Climbing 3 flights of stairs with all our luggage for one night. But that was poor packing in our part. Property was gorgeous.

Plussat: The breakfast is fabulous! Two choices of hot breakfast (ex: Eggs Benedict or French Toast, both prepared by the owner and better than any Restaurant). The cold breakfast bar included two types of homemade breakfast bread or coffee cake, yogurt granola and fresh fruit. Room was beautiful with a lovely soft bed, luxury linens and beautiful bathroom. Also a small balcony where we spent time reading and looking over the manicured grounds (we had the Juliet Chamber) Walkable neighborhood and walking distance to Grove Park. Wine and cheese in the evenings. They were very sweet about our late night schedule due to family reunion, and there were cute sugar cookies for late night snacks in the well appointed guest kitchen. Sweet friendly staff that made you feel right at home. This will be our go to accommodations for Asheville from now on!

Plussat: Beautiful, quaint historic home. Operated by friendly couple. Sweet cat. Beautiful grounds.

Miinukset: If I had to say something I didn't like it would be that the breakfast didn't have much of a vegetarian option. But that may not be an issue for much of their guests that eat meat. It isn't a deal breaker for me since I would stay there again.

Plussat: Beautiful historic, large , well maintained home. Rooms are spacious and beautifully decorated. The innkeepers Fabricio and Rosemary are warm, attentive and very helpful. Nice social hour in the evening with music, wine and cheese by the beautiful fireplace. Great hot, made to order breakfast (eggs Benedict, french toast, homemade lemon curd w/ berries, mmm...Rosemary is also a trained chef) Easy parking. Great location. Quiet street but only 10 minutes (by car) to downtown, 3 minutes to Grove Park Inn (have a sunset cocktail on their terrace), 15 min to BRM parkway scenic drive and Biltmore Estate (a must). We look forward to staying here again!

Plussat: Staff made you feel at home. Breakfast was wonderful!

Miinukset: Room's wallpaper was a bit too busy

Plussat: Location is close to downtown Asheville. Good breakfast that was prepared while you enjoyed coffee or juice, giving ample time to relax meet other guests

Plussat: Staff was amazingly friendly and helpful.

Plussat: We thoroughly enjoyed our stay at Albemarle Inn. The room was very nice and comfortable. The breakfast was delicious, and we enjoyed meeting and talking with other guests. The innkeepers and staff were personable, friendly and accommodating. They made us feel very special!

Plussat: Fabulous stay-breakfast was exceptional! Everyone was friendly, and the grounds were fabulous! We had a room with a small balcony overlooking the gardens. Wonderful!

Miinukset: Nothing

Plussat: Place had historical appeal, like Biltmore. It made it a great experience. It was quiet, great scenery, close to downtown Asheville. The Inn Keeper has done a great job with maintaining it.

Plussat: So clean, modern, and gorgeous. Best hotel bathroom ever. Would recommend 10/10

Plussat: The Bar was spectacular!! You don't need to leave the hotel to get a drink.

Miinukset: Nothing....clean and employees very friendly.

Plussat: Great location. Friendly staff. Perfect location for a girls weekend escape

Miinukset: I would have liked a bathtub and best rate for Hilton honors member - not have to go through 3rd party.

Plussat: Brand new with clean contemporary feel.

Plussat: Very clean. Nice staff.

Plussat: The location was great. Room was big. Breakfast was really good.

Plussat: It was perfectly placed between downtown and the Biltmore, as well as, any and all errands we needed to run while in town. The staff was excellent, and the free breakfast was above average. I would stay there again.

Miinukset: The shower had a difficult time of draining.

Plussat: Rooms well kept and spacious. Zero noise. Courteous staff.

Plussat: The helpful speedy successful response from the front desk when my TV remote wouldn’t work. Also being able to sit by the fire to eat my breakfast on the cool morning.

Miinukset: Can’t think of anything!

Plussat: Clean- walk-in shower with glass door-perfect!!! Comfortable bed with good pillows and bedding! Will stay again- good location for the price.

Plussat: Nice free breakfast in the morning & fresh coffee

Plussat: It was amazing. The staff was so nice and made us feel at home and welcome. Place is beautiful. Jacuzzi tub was a definite plus!! Would come back and stay longer.

Plussat: Location. Inviting. All of it

Plussat: Everything! This place was amazing! Great staff, comfortable rooms, and amazing food! Highly recommend!!

Plussat: Literally everything was amazing. Josh greeted us, gave us a tour, and gave every guest personal attention. I'm not sure how he does it, he's amazing. His 3-course breakfasts are the best I've ever had, and that's saying something. I'm an extremely picky eater who dislikes most vegetables let alone any food "mixed" together, so I was hesitant when this plate of beautifully arranged food was placed before me. I'm willing to give everything "one bite", and if I don't like it I won't eat it. Well, I cleaned my plate for all 3 courses! Note that they grow their own food in the backyard garden - that green house setup is on point. After breakfast, the miracle that is Josh starts playing a few beautiful pieces of music on the piano. What is up with this guy? With 42 competing Bed & Breakfasts in the area, that's a lot of competition, but this one is by far #1. Josh left us feeling welcome and comfortable; I can't stop saying good things. When my wife wanted to go to Asheville for our anniversary, I was like, "I guess, whatever". Upon leaving the Apple Manor, my perspective has completely changed. We're trying to find a reason to come back as soon as we can!

Miinukset: I can't complain. If I put on my "find something wrong" glasses it is impossible to find anything wrong. I mean seesh, if I want to be picky, I guess the toilets sit too low? I'm 6'5", but come on, that wasn't bad at all.

Plussat: My wife and I really enjoyed our stay. The room was gorgeous, the location was phenomenal, and the staff was so friendly. The breakfasts were absolutely delicious-three course meals that were so fresh and creative. They felt indulgent, but were extremely healthy and filling-and they used so many ingredients from their own gardens. Breakfast was a great opportunity to chat with the other guests as well as get to know the staff better. We stayed in the York Imperial suite and it was wonderful. The deck off of the room was a great place to enjoy the nice weather and relax while also surveying the grounds of the Applewood Manor. Hopefully we'll be able to stay again the next time we're in Asheville!

Miinukset: There was WIFI, but the password wouldn't work for us to access it. Honestly, we didn't mind as we didn't need it!

Plussat: Location: 20 min walk to downtown but tucked in the woods; Design: the house is so beautifully and thoughtfully designed it’s so lovely to return to after a day out; Comfort: it’s like home; service: 3 course breakfast is a dream

Miinukset: Nothing

Plussat: We stayed at Applewood Manor from June 13th to the 16th, and already had positive expectations based on the amazing reviews. Even so, we were shocked by how fantastic it truly was. Every morning was a unique, 3-course meal prepared by Josh - and every single dish was both delicious and beautifully plated. Many of the ingredients were fresh from the garden at the property. We enjoyed our meals there better than many of the super fancy restaurants in town. I am both gluten and lactose free, and Josh made sure that every dish I got would fit my needs. Knowing that we had breakfast taken care of every morning, the value of this hotel is also top notch. The staff made our stay so pleasant! The room was so charming, and the bed was soooo comfortable. It was the perfect amount of space, and the interior design was fabulous. The backyard of the property is lush and filled with flowers, seating areas, a greenhouse, and planters with various fruits/veggies growing. There is even a swing hanging on one of the trees. The location in the Montford district was fantastic as well. We typically left our car in the parking lot there, and then walked in to town - about a 20 minute walk with several route options to get to downtown Asheville. We are counting down the days until our next visit to Asheville, and without a doubt, we'll be staying at the Applewood Manor.

Plussat: The 3 course breakfast each day was AMAZING! The home was beautiful with many places to relax and enjoy the home, property and the neighborhood. We were able to walk to one of the BEST restaurants and walk to downtown Asheville. It was a great place.

Miinukset: Our bathroom was very small, but clean and functional.

Plussat: 1.5 mile comfortable walk into town. The hosts are amazing and the food was easily the best of any bed and breakfast I’ve stayed in. The manor is beautiful and the grounds are lovely - lots of places to sit and read or drink your morning coffee. Could not recommend this place more highly!

Miinukset: Everything was excellent

Plussat: Beautiful location, beautiful decor, comfortable bed, personable hosts, excellent breakfast, snacks and beverages conveniently available. We wanted for nothing. Definitely will return.

Plussat: Great staff, breakfast and home!

Plussat: Amazing bed and breakfast. The house is beautifully decorated and very charming. The yard and garden surrounding it is very peaceful and reminded me of something out of a children's storybook. I went out one morning and watched several rabbits playing with each other and enjoyed my coffee on the back porch in a rocking chair. It definitely fulfilled some southern nostalgia for me. The breakfast here is amazing. The owner has some very creative takes on different dishes and serves them in 3 courses each morning. The people who work here are really friendly and welcoming. They're also very knowledgeable of the surrounding areas and full of good advice. There are coffee and snacks available in the dining room all day. The neighborhood is really quaint and quiet, full of other beautiful southern-style homes. It's also very easy to walk to downtown. Free parking! The room we had was huge! The bed was also one of the most comfortable and massive ones we had on our whole trip. The owner was also extremely helpful; I had incorrectly booked the dates through booking, however, he allowed us to change the dates without the extra cost booking.com was trying to charge.

Miinukset: Only a very small nitpick, but considering how stellar the breakfast is every day, coffees to order would be preferable for some guests as opposed to filtered coffee. It would be nice to get a latte or a cappuccino with your breakfast. I kept adding a bunch of milk/cream to my coffee to try to give the desired result, but I just kept ending up with lukewarm coffee. Again, a very small nitpick, and just a small suggestion.

Plussat: Beauty of this place!

Miinukset: Fitted sheets. Bottom sheet was always a mess

Plussat: Rooms were beautiful,, the setting sylvan, dining was elegant and the wine was incredible.

Plussat: Use the free shuttle to move around the estate. Great outside pool.

Miinukset: My stay at the Inn began with them not letting me and my family up to the property after paying $650 for the room because somehow my reservation was cancelled and they were fully booked (the only available option was a $1,500 suite which they would prefer to turn me an my family away rather than upgrade us into the suite -- I would need to pay the difference for the suite or I was out of luck). So I stood around in the parking lot for an hour with my family while on the phone arguing with their reservation team. They were fully aware that it was our wedding anniversary. We left and went downtown to figure out what we were going to do when they called us back to inform us that they did have a room (clearly they had a room the whole time). When I got to the room I thought surely they would have sent us a cheese plate, a bottle of champagne or a comped dinner for their mistake - nope! Nada. Was very disappointed to have paid $650 for a room and get treated so poorly. I won't return.

Plussat: An incredible stay at the end at Biltmore Estates. The staff and all Personnel were went above and beyond the Call of Duty to make sure I stay was pleasant and that we had what we needed. I can't say enough about the training of these people and the facilities are way off the chain. On a scale of 1 to 10 I would give the whole experience of 50

Miinukset: There is nothing about the stay the N or Biltmore Estate that you won't like

Miinukset: Need extra rugs in bathroom , tile is slippery Need door sweeps under door a lot of hallway light comes through door . Breakfast room service should be extended til noon . We both felt as if the room rate is very pricy

Miinukset: Liked everything.... except small shower and no in room refrigerator

Plussat: The view, the cleanliness and the staff. The food was excellent.

Miinukset: Need more variety on room service after midnight

Plussat: Everything! It’s romantic, plush and very, very friendly to stay in. Lots to see and do.

Miinukset: Nothing

Plussat: The facilities and service is excellent. Harlee, our server at the Library was excellent! Very personable and knowledgeable about the wine and cheeses. We had an excellent experience. Everyone seems to have a lot of pride in working there!

Miinukset: Cost. And too many stuffy people.

Plussat: I’ve been several times, It is beautiful and very relaxing.

Miinukset: Nothing Bad

Plussat: staff was 100 percent and breakfast was excellent we would like to come again

Miinukset: nothing

Plussat: Location, cleanliness, spacious rooms

Plussat: The room was absolutely amazing. The staff was polite and very helpful and accommodating. Perfect location. I would stay here again.

Miinukset: The hotel restaurant was understaffed. The hostess told us tables were reserved, (but they were not) but when I spoke to manager he told me the kitchen staff was behind and the wait staff was very busy and they couldn’t handle any more people to be seated. In my opinion, hotel guest should have priority seating. It was a cluster as I watched everyone working. This really aggravated me so much I was going to walk out, but my husband told me to calm down and stay. Then I noticed food delivered to an empty table. Then later I noticed staff eating food from this empty table. All this going on before we even got drinks or food. Bar screwed up a drink twice and we asked to take off bill since they couldn’t make the drink correctly. Unless something drastically changes I WILL NOT be eating at the hotel restaurant!!! I do think the hotel was slightly over priced for the accommodations. You could stay at a Hampton Inn cheaper with similar or the same accommodations.

Plussat: We each received a complimentary glass of Champaign upon check in and a small jar of local honey upon check out. Staff were friendly, courteous and helpful. The bed was so comfortable, extra pillows on each bed, ample number of bath towels so I had an extra for my hair and my husband still had a bath size towel. The room was spacious with lots of natural lighting (we had a corner room) and wonderful views of the mountains in the distance. Shower head was awesome. Valet parking was prompt and courteous and only cost $17 (+ tip). (I recently stayed at a competitor and paid $50!)

Miinukset: There is nothing we did not like about this hotel. We did not like the number of homeless in the city of Asheville, but that is a reflection on the City, not a reflection on the hotel.

Plussat: Everything was very well appointed and clean. The location excellent. The staff amazing.

Miinukset: The rooms are very dark. The lightning can definitely be improved. The breakfast menu can also have more variety.

Plussat: The location was perfectly placed in the heart of Asheville with an amazing roof top bar.

Miinukset: The price was high, but fair for its location

Plussat: Staff is very friendly and it’s in a great location! Love the Bluetooth bathroom mirror!

Miinukset: Wish the shower could be fully enclosed. I like the concept of the modern open shower, but it’s just not for me. I wouldn’t say I felt cold though! Stayed pretty warm for the most part!

Plussat: Great view of the mountains!

Miinukset: One office type chair and one softer chair in the room but not enough comfortable seating even though the room was quite large. We had 3 adults in our room so a small sofa would have been nice or at least one more comfortable chair.

Plussat: Nice location

Miinukset: Refused to refund my money even though there was a cat 5 hurricane hitting my home and I had to stop my vacation to return home and shutter my home. Every other hotel was understanding and kind enough to understand my situation.

Plussat: Excellent view of the mountains and city!

Plussat: Very nice hotel and friendly staff!! The restaurant and bar on site with the terrace overlooking downtown was amazing!!

Plussat: Very upscale and awesome location!

Plussat: It was updated, clean and friendly staff.

Miinukset: Having to pay for parking and no free breakfast. Slow service on the room top bar.

Plussat: Best breakfast we had in Asheville. Very warm and welcoming hosts!

Miinukset: Mosquitos outside, but who can really control that?

Plussat: This is a warm and inviting historical home. It is charming. Our room was large with a sitting room (converted sleeping porch). Breakfast was delicious. The host family added to the charm.

Miinukset: I would have liked some afternoon snacks and drinks set out for the guests. This suggestion is not a show stopper though. I fully enjoyed my stay.

Plussat: Erika and Jim are fantastic hosts. And their breakfasts were excellent. They went above and beyond to make sure we had everything we needed or wanted.

Plussat: The hosts were very friendly. Breakfast was delicious

Miinukset: The shower curtain in the bathtub, not enough room to get around the bed

Plussat: Staff was friendly, food was very good. Lovely old house.

Miinukset: Parking was a bit of a challenge

Plussat: The breakfasts were excellent. We were always surprised by the day's offering.

Miinukset: Some guests were not good breakfast companions because they wanted to talk about politics.

Plussat: Beautiful facilities and wonderful hosts. Very close to everything we wanted to do.

Miinukset: The bed was too soft and another guest’s barking dog was annoying.

Plussat: Rooms were beautifully decorated.

Miinukset: Not as clean as I like to see. It could have benefited from a thorough dusting and there were quite a few crawling critters to deal with both on the floors and in the bed.

Plussat: The breakfasts were delicious, staff was wonderful and setting was serene and quaint!

Plussat: This is one of the cutest most wonderful bnb stays we have had. Staff was very responsive and attentive to details. Place was perfect and very large. Rooms were clean and very comfortable especially the beds. Breakfast is exceptional. Would recommend to anyone over any hotel for sure. Location is very convenient as well.

Miinukset: Wish I could have stayed longer and eaten more breakfast.

Plussat: We really loved the bed and walk in shower

Miinukset: Didn't like charging my credit card extra in case I bought something, I pay as I go

Plussat: The entire ambiance of Antler Village is so charming. We love all the outdoor dining options, and the opportunity to go for after-dinner strolls in such a lovely, relaxing environment.

Miinukset: Really wish the mattress were firmer and offered more support for a good night’s rest.

Plussat: Easy access to the village area

Plussat: The grounds were emasculate. Loved the gardens and bike ride. Staff were polite and professional.

Miinukset: Hallways and common areas were too cold

Miinukset: Food service was poor at best

Plussat: Biltmore Estates is beautiful. Nice hotel.It had a pool. Close to winery, shops, restaurants. Service from reception area fantastic.

Miinukset: Didn’t clean our room first day. Came in to replace towels & dirty cups & nothing else. Should have room cleaned for that price. Other days were fine.

Plussat: I brought my 86 year old mom who is in a wheel chair. The handicap room was so spacious and the BATHROOM WAS FABULOUS!! It was so nice to have a handicap bathroom with enough room for me to help her and she could shower. The entire staff everywhere we went on the estate grounds were so helpful! Including the shuttle drivers who never seemed to mind when it was time to load her in their shuttles. I'm grateful! She said it was the trip of her life!!! Thank you!

Miinukset: The heat outside! LOL . Nothing that you could control. I'll pick November next time to take her. LOL

Plussat: The estate, the decor, the reception staff. Outdoor pool.

Plussat: We decided to come to biltmore for our 10 year anniversary, being that we have traveled all our Europe, old structures seem to intrigue my husband and I. We were welcomed with a complementary bottle of champagne due to our anniversary. The stay was great, we left feeling relaxed and rejuvenated, which is what we were going for. The modern feel of the hotel felt a little like home and not like a hotel which was great as well.

Miinukset: Our room was a little dirty, nothing to be alarmed by, but walls were dirty by the bed, it looked like someone spilled a drink and half cleaned it up and some of the crown molding was coming off at the ceiling.

Plussat: Absolutely gorgeous! Every staff member we encountered was knowledgeable and professional yet charming and personable.

Miinukset: Nothing it was all wonderful to the detail.

Plussat: The room was small and nice for a couple. The shower and the overall condition of the room was the best. The best overall is the view. The mountains and the forest surrounding is amazing. The view on it's on is a nice drive.

Miinukset: Some of staff are not very pleasant as they work with the people who do not stay at the hotel or surrounding areas. They can be upset or stuck up until you say your booking at the hotel and then it's an entire different person. The overall drive to and from the gate to leave the area was about 2 miles and depending on the time if you want to leave the main tourists who are just viewing the hotel can take time out of your trip.

Plussat: Most beautiful property!!!

Plussat: Location and history

Miinukset: 4 PM checkin and 11 AM checkout

Plussat: The scenery was breathtaking, beautiful views. Beautiful place I loved it.

Miinukset: Not much on the room. I guess i expected prettier room, the bed was comfortable and for the price I paid 500.00 for one night, I expected free breakfast.

Plussat: We got an upgrade for some reason and the room had a spectacular mountain view. It was clean and had all the amenities one could want. The staff was friendly and helpful. Breakfast buffet was delicious, and the spa was wonderful.

Miinukset: I liked everything, but thought the price was a little expensive. We enjoyed ourselves and will return.

Plussat: The setting is beautiful! The staff is friendly and accommodating. The restaurants are excellent and the Spa is like a day in paradise. We left relaxed, refreshed and pampered. Superb!

Miinukset: My only critique is that since it is very costly to stay there, it would be nice if you didn't charge for parking and add resort fees to the bill. The coffee has a mineral taste. Maybe use filtered water?

Plussat: Charm of an historic hotel. Setting and surrounding mountains.

Miinukset: Dinner in restaurants was overpriced for the quality and quantity.p

Plussat: It is beautiful

Miinukset: Couldn't get waited on at the bar. Rooms not worth the price

Plussat: Wonderful historic hotel with beautiful views everywhere you go. Friendly helpful staff!

Miinukset: Our food was not the best but may have picked the wrong thing on menu and buffet.

Plussat: The resort was so relaxing and amazing, can’t wait to return!

Plussat: Incredibly beautiful hotel. We were treated like royalty.

Miinukset: Everything was perfect!

Plussat: The staff was amazing and everyone was helpful and seemed to love their jobs We love The Grove Park and cant wait to return.We were upgraded to a king bed with a mountain view.

Plussat: Historic hotel that provides comfortable and classic comfort. Perhaps the most beautiful lobby/view of any hotel in the US and nightly live jazz completes the scene.

Miinukset: conference room décor is dated.

Plussat: Location was perfect. Especially liked the breakfast that was included.

Miinukset: Just a bit pricey

Plussat: Location, location, location and very large rooms.

Plussat: Great room. Great location. Quiet. Great breakfast. Bell staff and valet awesome!!!!

Miinukset: Restaurant breakfast service was subpar. Food arrived before forks. It took thirty minutes for scrambled eggs and French toast. One gentleman front desk agent unprofessional in person and on the phone.

Plussat: Huge room, very comfortable. Excellent breakfast. Friendly helpful staff and great location.

Plussat: Loved the bedding

Plussat: Super friendly staff upscale nice rooms with a large layouts and great showers

Plussat: Great use of space in former department

Miinukset: Did not expect to be in a “handicap” room. Set up is a little different than normal

Plussat: Our stay at the Haywood was great. The room was HUGE and super clean. We heard that some of the rooms had recently been updated, but we didn't get one of those - the bedding was crisp and clean (that's a HUGE thing for me) and we had no complaints. The bathroom was gigantic had a sink area outside the bathroom which was nice. The hotel is in the middle of downtown, so the location was excellent - my only complaint, is there wasn't a "pantry" or place to buy simple things like snacks and bottles of water - and there really isn't a super close by place to buy that stuff (that we could find) All in all it is a cool, unique hotel which made it fun to stay at.

Miinukset: Maid service was not equal to everything we experienced.

Plussat: Great location, easy to maneuver, friendly and helpful staff, good presentation Fromm previous history (as a department store). Will definitely return.

Miinukset: Would have liked a bathtub, but not a big deal.

Plussat: Location and room size

Plussat: Lovely reception area and rooms. Excellent taste, very quiet and very friendly staff

Miinukset: Got very confused by the complexity of the various light switches and remote controls. BUT that may be more our problem than theirs!

Plussat: Our stay was very comfortable with the full kitchen, a lounging area, great bed. We enjoyed walking a short distance to good food, an organic food co op grocery, shopping and musicians playing on many street corners.

Miinukset: The parking prices are a negative, but no parking was appropriately noted.

Plussat: The architecture and ambience made it feel like home. The location is near all of our favorite places like wasabi and burial beer. Lots of shops and the most amazing bakery with the best macaroons I’ve ever had called European. The building has history dating back to 1907. From the wood floors, the brick walls, the artwork is all breathtaking. The room has every touch you can imagine to make your stay comfortable and easy. Rooms boast a full kitchen with complementary snacks and drinks downstairs.

Miinukset: They should make good fresh coffee in the lobby

Plussat: The location is perfect. Lots within walking distance. We ate out at a different restaurant every night and walked every time. Amazing breakfast place right next to hotel! Our room was stylish, comfy, spacious. We left town most days and did an outdoor excursion like hiking, ziplining, rafting. I LOVED that we had a washer/dryer in our room so I could do some laundry and not pack up our filthy clothes! Perfect place in Asheville, we've already booked our next visit!

Miinukset: The only negative thing I can think of at this hotel is that there is not an outdoor space. I wish the rooms had a balcony but the windows do open unlike other hotels so that's nice. Some people may find it a negative that there is not onsite parking or a valet. Once we were there, we realized this was no big deal. They give you a space which is a couple blocks away but the only time we used our car was during the day so no biggie to walk. In the evening, we walked everywhere so it worked perfectly for us.

Plussat: Perfect!

Plussat: The staff was wonderful! The hotel is very old but has been renovated and it came out great. The king suite was lovely, but the sound from the street could some times be annoying. On another note, it was nice that we were able to grab a snack or a drink at no cost (downstairs in the lobby). I think the Windsor should look into maybe providing the in suite refrigerator with a few beverage options. The location was probably the best part of this hotel, you are seriously in the heart of downtown Asheville.

Miinukset: The parking situation needs to be looked into. The only issue that my wife and I ran into was no designated parking area for guests, and instead the staff directs you to different hotel up the street that has a parking garage. We did not have any issues with that since the other hotel was a 2 minute walk away, BUT once the other hotel staff found out we were not staying with them they were not inclined to assist us, even when the gate malfunctioned and left us stranded inside the garage (our car that is). The Windsor should make a better effort to notify the other hotel or at the very least offer a slight compensation for any public parking alternative we may use.

Plussat: Location , decor ,service ,staff all great!

Miinukset: The only complaint that I have is that in our room (I don't know about other rooms) the lighting in the bathroom was very inappropriate by the sink which was the only the area where my makeup was to be applied. The other one is that there was no coffee dispener scoop for the coffee maker. Definitely not enough hangers! Other than that it was awesome!

Plussat: Everything. Staff ) Zero) was helpful with my reservation . Location perfect ! Gorgeous room , bed extremely comfortable. Very clean and beautifully decorated. Would definitely stay here again.

Plussat: Such attention to detail! They've really put a lot of effort into this boutique hotel and it shows. Highly recommended.

Plussat: Never been to Asheville, so cannot say. Did not have breakfast but love that I can have my coffee right there in suite and anything else I could have wanted. Love the washer dryer addition. Very nice addition.

Plussat: Location, staff, and rooms

Miinukset: The noise level in our hotel room was unbelievable. We were informed that there was a family with 4 children under the age of 8 in the king room above us! I found it unbelievable especially since I had requested a quiet room for my birthday. This obviously did not happen and we found ourselves moving rooms at 11:00 pm! Great hotel but terrible noise insulation in rooms.

Plussat: The property is amazing! The bed so comfy! Staff super friendly! Don’t want to leave!

Plussat: Everything about it!

Plussat: The Bathroom was lovely ,, the room was exceptionally clean and cozy. The staff were extremely professional and very welcoming !We ordered in room dinner and it was delicious

Plussat: Location was good, walking distance to Craft Guild, shops, and Corner Kitchen restaurant.

Plussat: Tastefully done

Miinukset: The lodge was across a four lane highway!, a nightmare situation each time you wanted to go to the main hotel. SHAME on booking,com for such small print “the lodge is not attached to the main hotel’ shall not be booking that again!! Ridiculous.

Miinukset: My breakfast room service order was never picked up from the door. So I had to scramble to get breakfast before meeting my driver at 7:15 am. I was not impressed with this lack of service.

Plussat: The accommodations at the hotel were superb! We truly enjoyed our visit and plan to go back again!

Plussat: Location

Miinukset: No

Plussat: Unique decor, comfy bed/linens, awesome restaurant

Miinukset: Noisy traffic at all hours, Manor House across the street was inconvinient

Plussat: Everything about it

Miinukset: Higher priced than i like

Plussat: Staff was awesome Friendly and helpful They were all jumping to please top 5 service plus Hotels out of 2,000 or more I have stayed in

Miinukset: Dining room needs a minimal dress code. Tee shirts and baseball caps are not appropriate attire for an upscale restaurant.