Vertaa hotellit Asheville

Plussat: very clean and staff is friendly

Miinukset: not situated in a good neighborhood for walking

Plussat: Very welcoming and informative about Asheville.

Plussat: Rooms were beautiful,, the setting sylvan, dining was elegant and the wine was incredible.

Miinukset: My stay at the Inn began with them not letting me and my family up to the property after paying $650 for the room because somehow my reservation was cancelled and they were fully booked (the only available option was a $1,500 suite which they would prefer to turn me an my family away rather than upgrade us into the suite -- I would need to pay the difference for the suite or I was out of luck). So I stood around in the parking lot for an hour with my family while on the phone arguing with their reservation team. They were fully aware that it was our wedding anniversary. We left and went downtown to figure out what we were going to do when they called us back to inform us that they did have a room (clearly they had a room the whole time). When I got to the room I thought surely they would have sent us a cheese plate, a bottle of champagne or a comped dinner for their mistake - nope! Nada. Was very disappointed to have paid $650 for a room and get treated so poorly. I won't return.

Plussat: Beautiful, quaint historic home. Operated by friendly couple. Sweet cat. Beautiful grounds.

Miinukset: If I had to say something I didn't like it would be that the breakfast didn't have much of a vegetarian option. But that may not be an issue for much of their guests that eat meat. It isn't a deal breaker for me since I would stay there again.

Plussat: Staff made you feel at home. Breakfast was wonderful!

Miinukset: Room's wallpaper was a bit too busy

Plussat: location and size of room

Miinukset: No breakfast choice. Room was not cleaned up too well for the next day.

Plussat: The breakfasts were very good. We had personal attention. The front porch was quaint. The living and dining rooms were inviting. Laundry facilities a bonus

Miinukset: Our room needed to be updated.

Plussat: The hotel lobby and the grounds

Plussat: Atmosphere was romantic, and the staff was helpful. Resort was beautiful, with very vintage-y and comforting style. Sports complex was plentiful, with an indoor pool, lots of tennis courts, weight room, cardio room, and pool tables. Great room bar tenders were quick to greet you, very good cocktails, and friendly.

Miinukset: We couldnt get in or out of self parking because our card didnt work the entire stay, it was really, really inconvenient because we went out a lot for lunch and dinner. They did credit us the parking fee. This place is definitely not a last minute romantic trip kind of place. You better plan in advance if you want any type of spa services and dinner here. The good thing is, its so close to downtown, there's quite a good amount of restaurants to pick from. Overall, if you are planning to venture out, stay somewhere else. If you plan to fully use the amenities at the resort and stay there most of the time, then it would be worth the money.

Plussat: We loved everything about our stay at the Grove. The staff was amazing, professional and polite. The food and drinks were top notch. We will definitely be staying here again in the future.

Miinukset: The room was a bit hot at night even after lowering the temperature in the room.

Plussat: exceptional customer service and Facilities

Plussat: The hotel is beautiful and the views are stunning. Just walking into the lobby is immediately calming.

Miinukset: I was very disappointed (and embarrassed, as staying here with a friend was my suggestion) with the room we were given. It had outdated wallpaper and green carpet, and the furniture was pretty beat-up. The bathroom was spacious, but had a tiny pedestal sink with nowhere for any toiletries. We had to keep all makeup, brushes, toothbrushes, etc on the dresser in the room. The bathroom looked like a hospital bathroom. There were 2 dim lamps in the room, with no mirror (except what looked like a medicine cabinet in the bathroom and a full- length mirror on the bathroom door - not helpful without good lighting). Not comfortable accommodations for two girls getting ready for dinner. Thankfully the beds were very comfortable. We spent over $300 for the room, which truthfully wasn't as nice as the La Quinta I stayed at 2 weeks ago. Based on other reviews, I am sure that there are more updated rooms available. I would insist on being assigned one of those. I will definitely be back to enjoy the beauty of the hotel, but will not be staying there again until they make some much needed updates.

Plussat: It was unique and historical.

Miinukset: It was not what was depicted on the Internet. We were deceived and no one seemed to care. It was dirty, small, and not the romantic get a way we had hoped for to celebrate our 10 year anniversary. We called to verify that the pool was included. It was but the pictures online were of the spa pool not the fitness club pool which was $140 more. Instead we spent our visit in the fitness pool. Barley luke warm, filled with screaming kids and no hot tub.

Plussat: It was beautiful and all of the staff was extremely friendly!

Miinukset: It's small but you are charged a daily $25 fee for horrible coffee and "internet" which is NOT wifi. If I am going to pay for these extra things, I would expect them to be usable. In the world of smart phones and tablets, who carries a cable to plug into the internet? I have had better perks at a hotel half the price. I really expected more from a resort that is a part of the Omni family.

Miinukset: I tried to upgrade my room to a spa room, it was double the price, but I wanted to experience the spa. The third party booking agent would not allow me to change my reservation even though The Grove Park would. I won't be using Kayak again.

Plussat: I love the location and ambience of the resort. You definitely need to have an extra stash of money for the parking and resort fees. Not to mention taxes on the resort fees. But the staff and views from this resort are amazing. There are amazing places very close, food ,shopping , sites to see. I would go back as often as possible.

Plussat: Loved the property it was so beautiful and well kept!

Miinukset: The "valet" and front parking area is a little clustered but overall its OK

Plussat: The staff is extremely accommodating and the property is beautiful

Miinukset: The rooms vary greatly! This isn't an issue unless they are all over priced. We had 4 rooms last weekend - all around 400$ a night. They were all different sizes because parts of the hotel are different. The room in the old part of the hotel was barely large enough to walk around a queen size bed.

Miinukset: It was a grade lower than when I stayed 10 years ago.

Plussat: The staff was extremely helpful, the room was clean and comfortable, the breakfast was great and the location was primo.$

Miinukset: $16.00 per day parking charge. Rooms on highway side are loud (we learned that and chose a room on the other side).

Plussat: Great breakfast. Great beds.

Miinukset: No rooftop bar.

Plussat: Great location. Great staff. Clean.

Miinukset: It was very noisy. Lots of traffic noise and lots of noise from the adjoining room

Plussat: Everything but the traffic noise.

Miinukset: Better ask for a room on the other side of the building from I-240, or you will be (not so gently) serenaded to traffic noise all night long!

Plussat: spacious room, nice rooftop bar with view of the mountains.

Miinukset: charged for parking, had to move rooms because the remote control blinds wouldn't work.

Plussat: It's clean, well appointed, nicely decorated, and all amenities and facilities were of superior quality and construction. The free breakfast was surprisingly very good, and the staff was warm and friendly. I will stay here again, especially given the price.

Miinukset: One drawback is the location...a few blocks away from the action and attractions of downtown. Shouldn't be a problem for anyone but the very infirm or physically challenged, but it is a consideration. A nearby homeless shelter was also a strange neighbor...but...its Asheville. The city population seems to be mostly homeless people so...

Miinukset: Our room wasn't ready when we arrived at 9 pm. Housekeeping walked in our room without knocking at 8:30 AM while we were not dressed. Then housekeeping knocked on our door again at 9:45 AM and again at 11 AM, prior to our 12 PM checkout. I spoke to the front desk and she offered me a free cup of coffee. There was already free coffee in the room. I would have much preferred to actually have had privacy in our room and not bothered by the staff. the staff was rude unaccomodating and closed the bar prior to its stated closing time. We won't stay there again despite frequenting Asheville (in the last 5 months, we have rented luxury hotel rooms 24 nights in downtown Asheville).

Plussat: Tarah was the staff and helped us so much

Miinukset: The booking process through hotels.com didn't work!!! I paid and said I had a confirmation and did t so I paid again when I got there just to get a room. I had to call three times and over 1.5 hours to get a credit that may take 15 days to be credited back to me. RIDICULOUS

Plussat: Enjoyed our stay for a weekend getaway to Asheville! We loved the friendliness of the staff, the cleanliness of the room, the variety of the continental breakfast and the proximity to downtown. The highlight was definitely sunset on their rooftop Montford bar.

Miinukset: However, the cost of the room was overpriced for our stay and we didn’t appreciate the hidden cost of paying for $16 daily parking (not included), the fact that the pool windows are not tinted (located on the first floor) and there was no tub only a standing shower in our room.

Miinukset: the mattress and pillows were too soft, and left us wanting for a better night sleep.

Plussat: - Room was clean - Bed was comfortable - Staff was nice - Walking distance to downtown Asheville

Miinukset: - No water pressure in the shower. After a rough 3 day film shoot I wanted only two things. A good night sleep and a long hot steamy shower. The bed was comfortable and I slept well, but the shower was a joke. I'm not exaggerating. The water doesn't even shoot out in a straight line, it just drizzles out of the shower head. Took me about half an hour to get shampoo out of my hair. - Breakfast is not included in the room price and it's not very good. You're better off going somewhere else for breakfast.

Miinukset: I have stayed at countless Hiltons's and they never make it easy to use their wifi. It should not be that hard, but once again I have to call their IT help to get connected. A second call was required to get their tv to work. I am becoming increasingly dissatisfied with Hilton

Plussat: Nice hotel and good location.

Miinukset: Lots of police/fire sirens during the middle of the night. Fan in the room was very loud. I booked a king bed through Kayak and Kayak reserved us a queen room. Hotel was booked when we arrived and couldn't switch rooms. First time using Kayak... Not impressed sine I payed for a king room.

Plussat: Everyone was very friendly and helpful.

Miinukset: Had trouble with wifi connection.