Saint-Paul hotellia

Plussat: Lange bed, big trees giving shade.

Miinukset: Cleaning service. The rooms were clean, but the cleaning ladies once forgot to put a plastic bag in the rubish bin, once forgot to put new towels (but took the old ones). A room where you can take a shower if you do not have a room anymore the last day could have more than 1 fresh towel.

Plussat: The location was great. Main reception buildings beautiful. Restaurants good. Friendly staff. Special unexpected treats.

Miinukset: Our room was dark. The showed are old fashioned. Not great stepping into a bath. Bar fridge old. Rooms need updating.

Plussat: Breakfast very good. Bed quality extremely good. service at L'Orangerie very good.

Miinukset: Beach was OK. Service at bars sometimes poor.

Plussat: Everything was perfect. Most comfortable bed I’ve ever slept in. Pool was very large and deep, never crowded, plenty of space for swimming. Amazing breakfast. Staff were extremely nice and attentive, always available and willing to go the extra mile to make you happy. This was a very relaxing stay and I hope I return one day.

Plussat: All the trip was great.

Miinukset: The plane was very bad. For a long trip it was away from what we paid for.

Plussat: location, grounds

Miinukset: staff not very attentive

Plussat: Bed was large and confortable, nice toiletries in the bathroom, rooms are dark which helps good sleep. The breakfast was good in terms of variety and choice offered, the area is open to breeze and quite cool Good: fresh juices, lots of bread, sparkling wine on offer which is relatively surprising, breakfast starts early and possibility of eating until 10h30

Miinukset: Acceptable stay but there were quite a few disappointments considering this is a 5 star establishment with a price tag to match: Criticisms: Service is poor: we had to wait over 30 min to receive the cocktails and ice creams ordered by the poolside bar, the time to take the room is long, poolside loungers are few, opening hours and service of mini club too short, no child seats available easily at restaurant (have to reserve and wait to get them) Dinner buffet (40euro/adult, 20 euro/child): wide selection but the food itself was not of high quality, v little selection for children (plain pasta, plain rice, no sauces or curries, no vegetables, no chips). Seems a bit of a high price for kids At breakfast: Loads of breads and jams, but only 2 cereals on offer. No muesli nor granola, no greek style yoghurt chinese food selection: v v poor, a lot of self preparation necessary. soft boiled eggs: must prepare them yourself, machine could be potentially dangersous for unfamiliar users. I helped a teenager guest from another family prepare hers because she nearly burned herself, whilst the lady preparing crepes watched on! Hard boiled eggs are displayed elsewhere and cold, without egg cups coffee is as french press or nespresso and you have to wait quite a long time for a waiter to deliver it to the table bacon and sausages were poor quality meat

Plussat: Varied breakfast, Great hotel, beautiful pool and beach

Plussat: Quiet stay and comfortabe bed... Happy week-end ...

Plussat: The hotel layout is great - widely spaced. Lots of free activities. The pool is large. The beach literally on the doorstep - great snorkeling. The hotel allowed us to shower in a room before leaving in the afternoon- that was really appreciated.

Miinukset: Some of the equipment for the games was run down, e.g. none of the snooker cues had any tips.

Plussat: We loved the attention of the personal. They surprise us with little gift in the room and a bottle of wine. They help us booking some activities and the welcome cocktail was really nice.

Miinukset: The swimming pool area could be improved

Plussat: Great breakfast, awesome sunset, nice staffs

Miinukset: none

Plussat: beautiful smallish resort, just as pretty as in the photos. an easy walk to the bus stop which goes directly to the airport. nice nearby beach front restaurants.

Miinukset: wished I'd had an ocean view room but they were just too expensive for me.

Plussat: Fresh fruit juices, nice breakfast, very kind staff, very nice sea view, good location...

Miinukset: Very old towels, swimming pool is very small and very shallow

Plussat: Location. Natural swimming pool. Beach.

Miinukset: Overpriced Max 3 stars hotel.

Plussat: The best feature was the location right on the beach. Whilst the restaurant 'The Table' was extremely good.

Miinukset: The lack of attention to detail. There were no lights in the bedroom except the bedside lights.

Plussat: Bedroom. Staff. View.

Miinukset: Better wifi. Better front desk information staff synchronisation. Better food ordering for for eggs at breakfast.

Plussat: Location only given this is the beach I spent my teenager time at

Miinukset: Where do I start? The major negative point is customer service/ the receptionist staff. For instance: - we had left the room at 10am and came back at 4pm and cleaning was still not done. When calling the reception they said: we are fully booked we have to make some strategic planning and privilege new check-in / new customer arriving on the day. - my mum couldn’t find her glasses (no sunglasses) and thought she had left them at the restaurant. She called to check; and there again the answer is not one of a 4* hotel: « it’s each client responsabilities to care for its own stuff it’s not my duty to look after each one of their things. Beside it’s must have been a client of a hotel who stole the glasses. ( we eventually found the glasses in our bedroom but were so schoked on the answer) - food!!!! So expensive for the little quality: no fresh fish - before ordering sthg that isn’t available they should announce it and not wait until we order. Long wait for additional food like rice which actually never arrived All in all this hotel has a good location but that is all what it has. The receptionist are snobbish look down on you and not willing to help nor care. I am from Reunion and I wanted to treat my mum for a weekend and for sure I will never recommend any of my friends to ever stay at this hotel!

Plussat: Loved everything, wish we had booked to stay longer. Loved this hotel and the location, just perfect!! We will definitely be back again.

Plussat: The staff was the really exceptional. I am a hotelier and I can honestly say that I was very impressed with everything. The Sommelier Julien Leclerq in particular stood out with his attention to detail.

Plussat: I was fortunate enough to have a room with a magnificent ocean view. The room itself was well decorated, extremely comfortable beds, well there. The bathroom though lack in amenities. I was particularly impressed with his skills and talents of the hotel’s chef. My two dinners far exceeded my expectations from the standpoint of creativity, imagination, taste and presentation. The sommelier was well versed in his wines and had an excellent selection.

Miinukset: Dining room staff was not able to meet the needs of so many guests. In other words the service was not of the caliber one would expect from a restaurant and hotel with so many stars.

Plussat: Everything! Fantastic hotel!

Miinukset: It was perfect

Plussat: Very nice, clean and quiet hotel with the possibility of own cooking. Nearby is a supermarket. From this place, you can admire the beauties of nature and the surrounding beaches (by car). We recommend this option!

Plussat: Jessicca from hotel staff is excellent in terms of customer focus and promptitude. you feel safe with her in charge !

Plussat: Staff very friendly

Miinukset: The room was too small and the bed must be king size

Plussat: Bedroom is spacious, comfortable and private. Well equipt kitchenette. Clean. Staff members were super friendly and helpful. I was able to get assistance in English. Reliable transportation available. Loved the swimming pool! Conveniently located across the street from a good supermarket and pharmacy. I really enjoyed my stay here. Thank you!

Miinukset: I'm disappointed that there are no English entertainment / movie channels on the TV. I expect a property that caters for international clientele, to have more options other than just the local language.

Plussat: Big rooms, very nice. A courtyard with my room. Friendly staff.

Miinukset: It is is quite a ways to the beach

Miinukset: Noisy Fountain during all the night

Plussat: Unique decoration, very clean

Miinukset: Lack of showers for travellers checking out on that day and flying in the evening. Most flights from the island to Europe are in the evening. Check-out is at 11am. A shower before a long trip is very much appreciated!

Plussat: amazing nice boutique hotel, amazing food, nice ambience, cool music playing during diners, great location, everywhere green tropical flowers and palms, pool huge - great for swimming, really enjoyed it! loved it there!

Plussat: The facilities were very pleasant, particularly the bar and pool area and the location is good.

Miinukset: The dinner we had was overpriced.

Plussat: The staff were very helpful, rooms were good and so was the pool .

Plussat: Lovely staff and beautiful interiors. The room had a small kitchen at the balcony which was a nice surprise.

Miinukset: It was a bit expensive for what it was.

Plussat: Breakfast is excellent, the restaurant has a very good chef which I had the opportunity to taste some dishes. The staff are very courteous and some very helpful.

Miinukset: The internet in the room is very bad. The Restaurant is almost fully booked. Unfortunately being a guest in the hotel do not privilege you to get a table neither in the restaurant . I have asked if we could get at least a room service but they do not provide . Quite embarrassing for foreigners who's not having vehicle as other restaurant quite far from walking distance.

Plussat: Good swimming pool and great breakfast with very friendly staff

Miinukset: A little bit farther from the sea, but if you have the car, the quiet and view are worth it.

Plussat: Excellent and modern facilities, everything looks fresh and new. We had very comfy bed and a nice small terrace outside. Overall the hotel felt worth more than 3*. Restaurant was also really good and we enjoyed spacious pool area.

Miinukset: shower with half of the door only (intentionally), that makes half of the bathroom area flooded after you shower. Also no place to dry towels, so everything stays damp.

Plussat: We were offered a welcome drink and taken to our room. Air conditioning was useful. Bar area had a lovely view.

Miinukset: The food in the restaurant and cooked food at breakfast was poor, especially given the price. Although there was an outdoor pool, the external space was limited and there was no where to walk outside the hotel.

Plussat: Nice,comfy,good facilities

Miinukset: Few things missing in the kitchenette (like salt and pepper)

Plussat: Quality of food for lunch was very good.

Miinukset: Disorganised, overpriced and inconveniently located unless you have a hire car.

Plussat: Positives: -Personal rooming -Spa -Location (although cannot swim in the ocean)

Miinukset: Negatives: -Check in, we did not receive any usual information of the hotel regarding the breakfast timing, the spa, gym, that the jacuzzi was out of order, that they had no dvd's, the location of the restaurants and the timing for BB, no english speaking channels and many more...) But that was not the worst, we travel internationally in 5 star hotels and that experience was so disappointing! -Staff, the staff was extremely lazy (never the plates were cleared for BB, our cocktail glasses were left in the floor lobby for almost 24 hours, issues with tapas on the 1st night (my birthday) we waited for about an hour to get a plate of tapas while the bar was empty and the bartender kept saying that it was coming!! When the tapas got here, the bottle of Champagne was almost empty. -Breakfast buffet and service, the first morning for BB, one lady removed my toasts from the toaster and grabbed her own piece of bread with hands before heading back to the kitchen, there is a cat walking around the restaurant and begging for food, you have to cook your own egg while the chef is walking around barely replenishing the buffet (we are hoteliers and know how to cook eggs but what about somebody who doesn't know how long the egg should be cooked???), staff don't speak english and don't make any effort to make you feel special. -Room, the room was of a good size but the TV is in a tiny corner of the room, the spa bath is great but really not convenient (quite high to walk in and out, what about elderlies??) not enough towels, only one robe, no slippers, very poor amenities (only 1 shampoo, 1 body lotion and 1 shower gel for 2 people!!) -Maintenance & attention to details, while walking in the lobby I saw extension cords and a lot of wires very visible. When I booked (through booking.com) I mentioned that it was my birthday and anything special they could do would be welcomed! There was not even a little note or somebody wishing happy birthday at check in.

Plussat: Excellent in all aspects. The 3 ladies at the reception were SUPERB!!!

Plussat: It was a pleasure to realise that we have been ungrade to lux and it was a good wedding anniversary gift.

Miinukset: May be need to renovate

Plussat: Beautiful hotel, amazing view, very helpful staff, excellent food, we loved everything about it.

Miinukset: In fact there is so much negative to talk about this hotel, start from the check-in until the check-out...

Plussat: SPA area is great , restaurant is excellent

Miinukset: On the first day, the staff who met us almost did not explain anything: where is breakfast, dinner, how does the spa work, why is the beach not working, etc.

Plussat: The staff was very helpful. They helped my boyfriend who proposed during our stay in sorting out all the details.

Plussat: Lunch is very good and also very good restaurants close by. Amazing pool

Miinukset: Breakfast could be better, very little local food. No vegetables and mostly meat, cheese and very sugary jams.

Plussat: Amazing and scenic location, on the Boucan Canot beach facing the Indian Ocean ( with the shark crisis swimming is allowed only in a small public crowded enclosed basin a few hundred meters away. To really enjoy an ocean swim follow the staffs advice and take the car to l'Ermitage 5m away and snorkel the lagoon there freelt) elegant design, great breakfast, splendid pool and saunan excellent restaurant, relaxing spa treatment for your significant other, and very kind and helpful staff. Would definitively recommend.

Plussat: Breakfast ok. Pretty Average. Did not bother eating other meals there, food better outside the hotel.

Miinukset: Room is very average and probably inline for a 3 Star hotel. Was not a wow experience, just ok.

Plussat: Very friendly and helpful staff, spoke english which is not always the place on the island. Excellent location, few meters from the lagoon where swimming is possible (mostly not on the island because of sharks).

Plussat: Excellent customer service

Miinukset: Could have better food for this price

Plussat: fresh orange juice will be better lots of people from 8 to 9 better have breafast very early a fitness room will be great

Miinukset: there is only buffet, a littel poor

Plussat: Good area, lots of car rental and parking around. Beach on your doorstep. Some staff spoke English which was important for us because we didn’t speak any French. Close to the pier.

Miinukset: Rooms need to be more modern. They should put a bottle of water in the room every day. Bath towels need to be a lot bigger!

Plussat: The Hotel Le Recif is really close to the beach, if not almost on the beach. We could hear the sound of the waves from our bedroom. At the back of the hotel, a door leads you to a beautiful beach where you will be able to have a nice swim protected by the coral reef. If you don't have an umbrella you can always get protection from the pine trees. The hotel has two decent size pools away from each other, one closer to the bar, both nice and quiet, with a good number of sunbeds and umbrellas. The check-in at Le Recif is very good, and the staff at reception are always ready to help. We haven't tried the tours and activities desk but there is one if you need. The area is quiet both during the day and at night. The breakfast has good options overall and for all tastes, although I would expect better bread quality/variety. The pancakes (American Style) need to be reviewed. The staff at breakfast are also great. The room size, in our case Standard, was very good. Cleaning was also very good. The parking is very easy to access, be aware in case of a wedding at the property it may be tricky to find a spot.

Miinukset: I was slightly surprised to get a room on the top floor as when requested I was told that standard rooms were exclusively located at ground floor level and needed to pay for the upgrade. This seems now like a hard sell as when we arrived we were given a standard room on the top floor and the reception person that took us to our room confirmed it was a Standard room. I recommend the sales consultants to stop this practice as it is not the truth. The WiFi is terrible and needs an upgrade, even loading a webpage takes too long. Not sure the access system is the best either. Really recommend the hotel to invest in a reliable and efficient system/operator/plan. Protection pads need to be added to the furniture, we could hear people pulling and pushing the stools on the hard floor all around us. We were lucky to be on the top floor... Coffee machine at breakfast can take sometimes too long, there is one located at each end of the room but still only one is more used than the other, I would recommend bringing them together. There is no need to have the other one isolated and away from overall breakfast.

Plussat: Location, clean and simple

Plussat: The pool, the spacious garden, the unexpected seaview and the beach in front of the hotel.

Miinukset: The gym was closed and our room was next to the bar where they held a BBQ buffet at lunchtime every other day. I got nauseous because of it. The BBQ lasted 3 hours and we even smelled it at the swimming pool.

Miinukset: Unreliable wifi

Plussat: It's not a hotel, but a beautiful resort. Just go through the back door and you are on the beach! The breakfast is really good!

Miinukset: The resort feeling with big families and their behaviour, no personal interaction with the staff. It's not fun walking at the front side of the hotel. At the beach side maybe not at night.

Plussat: Nice staff and amazing hospitality. Great value for money.

Miinukset: Parking space a little challenging when all guests are in.

Plussat: Swimming pool, wifi, breakfast, friendly staff.

Miinukset: The room was very small. Perfect for one person, but not for couple.

Plussat: The surroundings

Miinukset: The strict minimum was provided with regard to the breakfast and the rooms was small

Plussat: Placement of the hotel was very good. Quiet area, nice hotel buildings with intimate, modern architecture. Gardens around well groomed and kept neat and tidy. Since it was our honeymoon we received an upgraded room with a view and a personalised welcome note which was a really nice touch. The pool by the hotel looks great, it is clean and the temperature is right. The reception staff was helpful, the breakfasts were quite expensive but tasty. There is a free off charge carpark within the hotel building but it only accommodates around 7 cars. There are spaces outside the hotel gate though. There are many flowers, beautiful Cardinal Birds and plenty of colorful lizzards around :). We had an amazing and relaxing stay at the hotel especially that it took place during the manifestations and riots on Reunion so we derived even more pleasure from staying around the hotel :).

Miinukset: Everything was OK. Even if there has been some minor drawbacks, these are not even worth mentioning.

Plussat: Nice pool, friendly English speaking staff

Miinukset: Very noisy room, can hear your neighbours very easy. Hotel is located on an industrial/commercial zone so it doesnt give you the island feel.

Plussat: -good parking lot -helpful staff

Miinukset: -breakfast was expensive and not that much good. We had better breakfast in the gîtes for half price -the rooms are small and very basic - you have to take a car for everything: diner, beach, shopping

Plussat: The kitchenette allowed us to cook our own meals

Miinukset: Room can be very dark when the garage door in kitchenette is closed.

Plussat: Clean, quiet, big bedroom with outside kitchen, good service & good location up the hill by the savannah.

Plussat: very good new facilities

Miinukset: Checkin and out process could have been faster

Plussat: Room was spacious, bed comfortable, quiet, and pleasant. Kitchen was well equipped. Swimming pool was good.

Miinukset: Room shower was slippery both in and getting out of shower. Swimming pool had no assist bar for entering and exiting the pool. Tiles were not anti slide tiles but very slippery when wet. Terrace area needed screens to keep insects out. No smoking was not enforced at this location. No help offered with luggage handling.

Plussat: Location. Very nice breakfast. Convenient parking.

Miinukset: Not clean enough. String moist smell

Miinukset: You must take rubbish with you on check out. We ordered room wiith washing masinė but it was absent.

Plussat: The location - being a short walk to the shops, some restaurants and the beach. Accommodation was very basic but functional and clean.

Miinukset: There were no bedside tables nor plugs for bath and dish basin. Lighting was inadequate and very limited natural light - making the whole room very dark. Absolutely no view as the room (as with all odd numbered rooms) face the parking lot. Shower head was broken.

Plussat: Fantastic nice and clean studio. Very good free wifi. Private parking for property guests. Very nice breakfast on the balcony. Lovely little pool. All you need for a nice and comfortable stay. Short walk to beautiful beaches and center of town which has a very nice Sunday morning market. Town center and beaches very crowded on Sunday bud lovely during the week.

Miinukset: Pillows were not very comfortable.

Plussat: Very close to the beach and to a supermarket. Private car park. Fully equipped kitchen.

Miinukset: Small bed and small room. Old bathroom and not very clean. No cleaning service of the room.

Plussat: Nice room, well equiped kitchen. Good breakfast. Amazing personal, they help us with everything, recommended trips and restaurants. Beach was nearby and it is the best beach we have seen on island. Calm and great for snorcheling.

Miinukset: lightning in room could be better, but except this it was great.

Plussat: The breakast was really good. The meal was fresh and also the choice quite good. The location was very good, close to the beach and to the centrum. The accomodation clean.

Plussat: Very nice staff, large room, perfect location with beach at 50m. free parking,

Miinukset: small pool, smell humidity in the room, very small area for breakfast for the number of rooms offered in the resort

Plussat: Entering the room you have a small hallway and you see the room with a comfortable bed. The kitchenette had the basic things that you need to cook simple food (no oven but microwave available), fridge is in the kitchenette (on the balcony) and cooled well, had a fan in the balcony which helped against mosquitoes. We had blackouts between the room and balcony Good continental breakfast

Miinukset: The bathroom was under the stairs so half of the bath tube was under that part so you had to take care not to hit your head or arms when having a shower. In 3 days when we stayed there we didn't see any trace that someone cleaned the floor and you get some sand even if you don't want. You need to throw away your own garbage (in the apartments with kitchenette) which is done but you don't have extra bags so you need to find someone and ask for an extra garbage bag. Would be good to have already there a spare garbage bag.

Plussat: Breakfast was very good. Rooms comfortable with all amenities. Pool very clean. Not far from the beach. Aquatic Activities. Supermarket very close. Restaurants and casino nearby. Not noisy at all. We even overslept.

Miinukset: The kitchen was very hot in spite of the fan. A grill or toaster could help. ALL persons should shower before getting in the pool.

Plussat: Calm setting beside beach. Secure parking

Miinukset: Need to prevent birds from stealing breakfast

Plussat: Friendly staff, lovely hotel and pool facilities. Great location close to the beach and bars. Loved the table tennis in the communal area and it was a huge bonus to have a shower room to use after check out before our overnight flight.

Plussat: Location of the hotel is great. Rooms are comfortable, clean and kitchenette contains all necessary stuff. Pool view of the rooms make feel relaxed...

Miinukset: Wifi coverage is not too good in all area of the hotel.

Plussat: There was a nice pool eventhough i didnt get time to use it. The staft at the reception were quiet friendly amd welcoming.

Miinukset: I arrived around 730 pm. Getting up the 2 flight of stairs in the dark with my luggage without any assistance was quiet a challenge. The lady was alone at the reception so she showed me the direction to my room but had to go back quickly to her place. Therefore i did the best i could under the circumstances. One of the gentleman guest saw my struggles and came to my rescue.

Plussat: nice creole exterior architecture, not too expensive.

Miinukset: big room but interior design lack character.

Plussat: Very convenient and great parking

Plussat: Tiffany and the staff are very helpful and friendly to assist everything you ask, thanks to them. Location is very convenient to Hermitage beach and city mall, by walk within 10 minutes.

Plussat: Great staff, very friendly, helpful and spoke English. Great pool and excellent location. Very clean and comfortable - felt like home for 10 days. free parking on site. Good WiFi

Plussat: Carefully planned hotel complex with a beautiful swimming pool. Close to the beach.

Miinukset: Dirty appearance in general concerning the room. At our second night we had an unpleasant visit of a couple of rats.

Plussat: The view from the balcony.

Miinukset: Not all rooms have a kitchenette as described by the hotel. If you need a kitchenette please ask the hotel when making reservation.

Plussat: The hotel isn't easily to reach if you don't have a car. Love the beachfront tho.

Miinukset: Staffs from the bar can be more helpful. Reception desk staffs do not speak good English.

Plussat: private beach with sunbeds, easy connection with the airport by bus

Plussat: Very friendly staff, good poolside restaurant and beach

Miinukset: Nothing

Plussat: Location on beach, seating balcony,

Miinukset: Breakfast , room to small for week stay,

Plussat: Great location - on the beach. Nice staff, good breakfast.

Plussat: Great Beach location

Miinukset: Poor breakfast. Every day the same thing, no change at all. Quite messy around the hotel and pool. Staff doesn't inform about even dinners, so you need to ask if you want to participate. But you might be surprised that it is always empty, no guests.

Plussat: Good hairdryer

Miinukset: The accessibility of the rooms in the main building is poor. The luggage delivery took some time. The rooms are very basic, ours had a leaking bathtub drainage. After two nights we moved to a room with sea view. You can actually see the ocean standing on the balcony of room # 128, looking over the wall, past the palm tree and the massage tent, but no chance of watching the sunset sitting at the table at all. That was, what we were hoping for. Overall poor maintenance of the property, bleached out pictures on the walls etc. The service in general also needs improvement. If you don’t reserve a dinner table, you get kicked out of the restaurant, because it’s impossible to seat 4 people at a table for 6. Overpriced and disappointing dinner buffet, breakfast nothing special, e.g. only one sort of cheese, the same every day. Sadly, no effort of maintenance of the coral reef with e.g. swimming areas and supervised snorkeling. Swimming shouldn’t be allowed at low tide and showering off the sunscreen an obligation! Poor hygiene and condition of the snorkeling equipment, which is free of charge.

Plussat: Lovely location - the hotel is literally a 30 second walk from the beach, so it's great to have the option to relax poolside or swim in the sea/chill on the beach both right next to eachother. Some nice touches included having live music played during some lunch/dinnertimes. The staff were very friendly and several staff spoke good English, which was great as my French is embarrassingly poor.

Miinukset: The one thing I found quite disappointing was that I stayed at a spa resort and was then charged €40 to use the sauna, steam room and jacuzzi for an hour. I of course expect to pay extra for treatments such as massage, therapies etc., but I think it's quite audacious to €40 charge to use the spa for an hour.

Plussat: The garden and the garden view is probably the best in this hotel. The manager of the hotel offered us drinks and free spa visit after we complained about the bad conditions.

Miinukset: The hotel has potential to become a 5 stars hotel but, at the present time it is not better then other 4 stars hotels on Réunion island. The rooms are beautiful but there are a lot of damages on the walls and on the floors. The breakfast is not good, there is no coffee service and when we arrived there was no concierge who helped us with our luggage. And this is something that can be expected in a 5 stars hotel. No 5 stars service at all! The rooms with ocean view are not worth booking because there is a street between the hotel and the beach. The garden view-rooms are better.

Plussat: Very helpful reception staff - Nikita was very kind and helpful

Miinukset: Waiting around 10/15mins to be taken to our room.

Plussat: basically the hotel is very nice, with a stunning pool and very friendly service, especially in the restaurant and at the bar.

Miinukset: There is a big BUT: due to the political circumstances (gilets jaunes) there was practically nothing available : neither the spa facilities, nor the full restaurant service and menu, nor the bar in the evening. Even though I have full understanding for difficult circumstances, I would expect a Five (!) Star hotel to offer arrangements for the bar and the wellness and more selection at the restaurant, Why is there no backup solution to let some of the personell stay at the hotel ( there were for sure free rooms) and to offer some of the facilities we have booked the hotel for.

Plussat: Breakfast and comfy bed

Miinukset: Wi-fi in the room

Plussat: Breakfast very good and the room and the pool.

Plussat: Brillant hotel with a lot of facilities. Nice and very clean hotel. Recommend this nice hotel.

Miinukset: Nothing

Plussat: Room was ok and clean....

Miinukset: Staff!! They don’t speak english! Rude staff especially managers! Not allowed to take coffee from the breakfast to the room in the cup from breakfast? Are you serious? They stopped me on the way to my room she ran all the way from reception to tell me I am not allowed to do that! Are you serious? 5* hotel? Very far from being 5 star! I would give them max 3*! Disgusting experience! Not worth for money AT ALL!!!

Plussat: the swimming pool is the greatest plus point of this hotel and the hotel is well situated.

Miinukset: sincerely the staff should be trained on welcoming manners, all female staffs look depressed and very noticeable that they are really not willing to give you a smile as they seem to be always too busy. we were at the reception over 20min and it seems that the staff at reception did not notice as she did not even bother to greet us. our room was not ready by 2pm as expected and we waited over 1 hr without any welcoming drink, i had to remind them several times for same as it was a killing-hot day and we had a tiring trip. however all Male staffs were so caring and helpful. they always had a nice aptitude to their work. the property is ok, but rooms are old and ONLY 1 plug point in room which is very inconvenient for travellers. genuinely for a 3 stars this property did not make a big impression on me, honestly i travel a lot and i felt i paid way too much for what it is. i wont say i had a bad time as for me i had a wonderful company but i feel they could have done much better, especially that it was our wedding anniversary and i mailed them several times to organise something special for us but they never replied. when we reached there i brought with me a smile thinking that as any other place we will surely organise something on site,BUT the lady at the reception bluntly told me < i was very disappointed! Customer care Lady!!!!?????

Plussat: Awesome hotel - amazing location, beautiful rooms, beautiful views, pools were stunning and great meals - would definitely recommend this hotel !

Miinukset: More information in English - mostly catered to French speaking tourists, so some hotel information was only found in French, so couldn't truly experience all the hotel had to offer

Plussat: It is a lovely location right near the beach and close to lovely shops. I loved the pool and Jacuzzi that was part of the pool. The pool is stunning at night when it changes colour too. The rooms were comfortable and the breakfast and buffet dinner absolutely divine (although it is quite pricey if you're travelling on a budget). The gardens were beautiful and the free use of swimming towels and snorkelling gear was great.

Miinukset: There were many stray cats that climb onto the tables at breakfast when guests leave and eat the left overs. I did not like this. The check-in assistance could be better. When one arrives and is tired after a long journey it would be nice if someone could take your luggage to your room. Most other resorts did this in Reunion but not this specific hotel.

Plussat: It's right on the beach and they have a swimming pool as well and a beautiful, well maintained garden with table tennis and other fun games. Massage available on site. The staff is really kind and caring, some of them didn't speak English, but they did their best to understand what we need. Air conditioning was great. Free guarded parking available. We really enjoyed our stay here!

Miinukset: The restaurant is open from noon till 3pm then it's open from 7:30pm till 9pm. No food served after 9pm only drinks... There are other restaurants nearby. The room was clean, but retro style.

Plussat: Good location, next to nice beaches. Close to the waterfall and good point to Maido.

Miinukset: Quite old room but comfortable bed. Quite boring breakfast. Not served dinner, only buffet for 36 euro.

Plussat: Staff is very friendly and helpful. Hotel location is great (near beach and shops, including Sunday market). Great flexibility regarding breakfast time (can be very early for early birds).

Miinukset: Breakfast: would be great to have entire fruits available rather than only slices of fruits already cut (not always as fresh as if you cut yourself your fruit). Family rooms could be bigger (we were a couple with 2 kids in a rather small room). Sometimes, music in the evening is a bit noisy for people sleeping early to get early to tackle the wonderful hikes of La Reunion island.

Plussat: 2 swimming pools and the location of hotel is quite good, just next to the lagoon beach. Breakfast is also quite good.

Miinukset: a little old in the interior of room.

Plussat: Very friendly staff

Miinukset: It needs to be refurbished

Plussat: Close to the beach. Open aired restaurant.

Miinukset: Pillows

Plussat: The buffet breakfast and evening meal buffet were actually very good, nice choice and very fresh.

Miinukset: The room was very unwelcoming, felt tired, drab, cold and unloved - more like a hostel. As were the corridors and communal areas.

Plussat: Well situated not far from beach. Not close to main road to hear noise of passing cars. People working there good manners and friendly. Clean and well maintained. Food and restaurant service is good. Cocktail "ti punch planter" c'est top

Plussat: The staff were very friendly, the location was great - an easy walk to the beach.

Miinukset: Overall a great stay. The rooms are a bit dated as some others mentioned.

Plussat: It is a small hotel with a hand full of rooms, which was what we preferred. We got a room just in front of the pool which was nice for the kids. Staff were friendly, restaurant was serving good food, pool was great. We didn't take the breakfast, so no comments on that.

Miinukset: Everything was clean but the furnishings were a bit old, including the bath tub. The bathroom was also very small and narrow. Not close to the beach, but not too far either.

Plussat: . Nice pool and restaurant.

Miinukset: Overpriced hotel that has had its best years. Fungus smell in the room. NO beach location.

Miinukset: The room did not at all meet our expectations: - no privacy - old & not well maintained - bad smell and not very clean - insects etc.

Plussat: Location Staff Early check out Private terrasse

Miinukset: Bathroom a little outdated and probably needs some repairs.

Plussat: Very good kitchen. Very nice garden/pool/bar. Nice and friendly atmosphere. Thank you

Miinukset: Nothing to complain

Plussat: Pieni viihtyisä hotelli, vehreä sisäpiha uima-altaineen. Tilavat huoneet, toimivat suihkut.

Plussat: Our room on first floor had a lovely view of the pool.Good breakfast.Quiet and peaceful hotel surrounded by beautiful vegetation,flowers.

Miinukset: Everything was good

Plussat: Close to the beach Useful to have a fridge From the upper floor terrace you can see the stars

Miinukset: You enter the room from the balcony and that door is the only door or window that you have. The door has a rolled curtain that you need to use so that you can change without other seeing from the garden and because of that it gets very dark in the room. The bathroom has a very noisy fan that is anyway useless. You can get the steam out only by the main door. We got only shower towels, no hand towels and they were not changed. In the shower you can get sometimes little bugs. I killed 4 bugs during our 3 days stay. Air conditioner is noisy and so is the fridge (we unplugged it during night) The breakfast is very simple. The jacuzzi has an extremely chlorinated water that stings your eyes

Plussat: Value for money for businessman. Clean.

Miinukset: The lack of pamphlets for dining and taxi services in my room. I arrived late and the reception was already closed. So it was a struggle to get a diner on that night.

Plussat: Nice terrace, French breakfast with home-made jams.

Miinukset: Room small, shower room very small, Parking very tight and difficult to turn around. Dirt access road with large holes with quite a long walk to restaurants & shops in town centre.

Plussat: The swimming-pool.

Miinukset: The parking (too small, we had to park outside).

Plussat: Room was comfortable but bathroom not suitable. Toiletries provided are very dull for 2 persons.

Miinukset: No internet Access during first night. No free bottle of water is offered in the room on your arrival. No kettles in the kitchen. No fruits offered during breakfast. Coffee is not free.

Plussat: The room was comfortable and had its own terrace with table and chairs right next to the pool.The staff were friendly and the food at the restaurant was excellent.

Miinukset: Would have been nice to have a kettle and hairdryer in room

Plussat: The staff is very friendly and useful, the location is great (conveniently close to 'Route des Tamarins') and the pool looks great (although I didn't try it). The hotel is very quiet with no nuisance whatsoever.

Miinukset: The breakfast had limited choices of non-carb items (eg. only flavored yogurts) and the wifi was much slower than other hotels I stayed in in Reunion (had to share my 4G connection from my cell). The shower had too high water pressure resulting in not so confortable water jet.

Plussat: Nice hotel, great location, close to the beach, nice swimming pool. The room was nice and spacious.

Miinukset: Breakfast needs some improvement. Some of the staffs were not so welcoming. The bathroom needs to be refurbished.

Plussat: The breakfast was excellent and varied. A large choice of hot or cold food including croissants, pain chocolate, pain raisin, bread for toast, and baguette sesame. scrambled egg, bacon, ham, cheese etc. A selection of fresh fruit and fresh squeezed orange juice was also available. A machine dispensing hot drinks and in particular hot chocolate (superb). We were very impressed with the service and advice given by Karim in charge of the breakfast patio.

Miinukset: We were given on arrival a voucher for free fruit cocktails, but never used it as we could not find the bar open during our 3 day stay. Perhaps it was open more after dark but my wife is disabled and very unsure of walking night time. We also found the room was prone to mosquitos if you left the door open.

Plussat: Personal rude and don't take time to welcome and give a good service to client.

Plussat: The location was great, just few minutes walk from the beautiful beach.

Plussat: Welcoming team Animation good standard Well situated for the purpose of travel

Miinukset: The size of the bathroom Noisy region near night clubs

Plussat: Private Parking Area. Nice Place to stay. Fantastic Swimming Pool. Near the supermarket. Great place to stay.

Plussat: The hotel looks nice from exterior, nice swimming pool, balcony/terrace

Miinukset: Very small room with super small bathroom.

Plussat: The cleanliness and the food served at the restaurant was good. The rooms, although a bit small, are very comfotable and very accessible. The receptionist guy who does the night shift is a very cool guy.

Miinukset: Very difficult to access saint gilles in taxis. Taxis are very expensive and not easily available. Even the hotel does not know a reliable taxi.

Plussat: Location good. Staff very helpful when we had a medical problem. Parking on site very useful.

Miinukset: Rooms quite small, but had everything you need.

Plussat: The staffs are very friendly, we love the Maloya show on Friday night and accessible by bus.

Miinukset: The room, the toilet/shower were a bit too small.

Plussat: We are group of kite surfers. And we made kite transition Mauritius - Reunion. So we urgently try to find accommodation and founded this hotel. The hotel was very attentive to us and helps us in everything. Even find for us transfers. Thank you very much!!!!!!!

Plussat: Good position close to the beach and some shops

Miinukset: 10 minute walk to Bus station, no English spoken, can be hard to find your way around, same breakfast every day!!

Miinukset: Bathroom facilities not up to standard. A lot of noise.. rooms were not soundproof, we heard the music from the nightclub next door, as well as the other guests in the corridor etc Not enough parking facilities Air conditioning unit did not fonction well 80€ per night was too much