Hotel Stein

Upgraded room; rooms have been recently refurbed and the bed/pillows very comfortable; large bathroom w/powerful shower; reception staff were excellent being both efficient and friendly; large seating area off reception was very nice; front of hotel looks out at river salzach and the hohensalzburg castle so the views are terrific, and the hotel location convenient for both new and old towns.

I was on the third floor facing a side alley and it was a friday night; because I had the window open (there is both primary and secondary glazing) I could hear talking and shouting coming from bars until 4am; I then heard the sound of bottles being put out for recycling, then about 6am heard the sound of street cleaners. I like fresh air - otherwise I may not have heard any noise at all if both windows closed.

It’s location.

No interaction or enthusiasm from staff, there was for instance a bottle of champagne and glasses in the guest room at the front, but we didn’t know if it was for guests or not . Staff barely looked up when we entered, we were over a very noisy alley where bins were moved early every day.