Americas Best Value Inn-San Antonio/Lackland AFB

Location

Terrible customer service and room service

The Bathtub was large and looked nice. Mini fridge and microwave provided. Free parking and wifi.

It's in an extremely sketchy area, the room is very small, there is no safe to hold valuables, very thin walls. I did not feel safe and if not for the "no refund" policy I would have left to find a different hotel.

Location to Lackland

Everything else was atrocious. Staff was rude and unhelpful, room was not as advertised, too small and outdated. Continental breakfast was pre packaged muffins and froot loops.

The location was great. It was clean.

Felt like it was a prison cell. Cinder block walls and a tiny window. No breakfast was offered that we could tell.

Nothing

This is not hotel. This is toilet