Days Inn by Wyndham San Antonio

Very old room, the ac smells horrible

Everything

Location

The owner was hateful to me. His desk agent Cathy rude. I stayed in 3 different rooms because of broken pipes. The last room they assigned to me had NO hot water. I was unable to move o another facility. I did not sleep at all because of the vibration notice on all of my rooms. I have never been as disgusted in staying at a motel. The owner was unwilling to show hospitality. The maids were excellent I had to share a tip with them. I had to literally beg the owner to let me go to a room to take a hot shower. My purpose for being in San Antonio was to serve as a missionary for 3 days. The Days inn located at 9401 interstate 35 is horrible. I really will be asking for a refund please tell me how to go about being reimbursed. Your immediate attention to this matter is greatly appreciated. Deloris Taylor

Nothing

First the front desk lady gave us the wrong room an the correct room had bed bugs. We ran up out of that room with our luggage.

It had nice sink countertop

Pillows were flat. Room was dirty. Missing outlet, plug covers. Room smelled. Door no safety latch. Only 2 towels for 2 people. No microwave in room, which said it had. Bed had no blanket. Lamp light between beds was not working.

The breakfast was decent. I always eat waffles at breakfast like this. The room rate was good.

The location is next to a sex toy/porno shop. The hotel is completely rundown. The parking lot needs repairs. The rooms looked NOTHING like the pictures on the website. The pictures made the impression that the rooms were up to date but the rooms looks like a dump. The first room I was given, the air conditioner was hanging off the wall and couldn't cool the room, the headboard above the king size bed was worn out, the remote didn't work for the tv, and bathroom's toilet had a permanent black ring in it and no telephone. I went to the front office to complain about the room and was placed in another room. The second room had two double beds, broken tiles in the floor, a refrigerator that didn't work, a missing shower head and no towels. When I requested towels, they were dingy yellow. My flight was a evening flight which caused me to check in late and too late to cancel without penalty. The corporate chain really needs to investigate what's really going on at this hotel.