Van Ness Inn

Not much, close to fishermen’s Wharf

Location was nice & parking was great.

Blood stains on the mattress covers on both beds. Dirty windows covered with broken shutters that let light in. Generally dirty and run down. Breakfast consisted of a jug of oj and two packs of muffins at the front desk.

Lack of Compassion

The location is good. The bed was comfortable.

I had reserved the room for the previous Tuesday night. I am having radiation treatments for breast cancer and drive into the city the night before the treatment. Last Tuesday I woke up with a cold and couldn't have the radiation. My husband called the hotel as soon as the doctor canceled the treatment. He asked if we could move the reservation to the next Tuesday. He was told we could but last night we were charged much more than the cost of the initial reservation. Had we known that in advance, we would found another hotel. I have 5 more treatments but we will not be spending the night at this hotel.

Needs a major renovation.

Nothing. It's a no cancellation.

It did not meet my expectations.

a muffin and tea/coffee for breakfast

Location was great and front desk staff were very helpful.

Mattress was thin/lumpy.

We stayed there overnight before taking an early flight. For the price and the poor services offered, we should have taken a cheaper motel room close to the airport.

We were not expecting a great breakfast in a motel, but here you have to satisfy yourself with a donut and a small muffin, that's all! Hopefully, it's free. We got a room with (almost) no window; the view gives to a close dark wall.

Location was the only good thing about this hotel. Staff was also very accomodating.

old and outdated. Although fairly clean, it didnt 'feel' clean. None of the guests with us wanted to take a shower! Similar to hostels.

I did not like the quality of the hotel. The facilities seemed like a cheap hostel.

good position for sightseeing

Sheets/towels etc were very old and worn-towels were hard and sheets were threadbare.Breakfast was a muffin if you were quick or nothing

The staff were very helpful and we were able to change our room to a more suitable location

this wasn't a hotel therefore if I had known that it was a Motel then I would not have booked rooms.

The staff were very friendly and the hotel is in a good location (close to Fisherman's Wharf). Overall it was good value for money compared with other hotels in the area.

Could do with a coat of paint and a bit of sprucing up here & there.