Hotel Monteverde Best Inns

Pictures are misleading. Rooms are stuffy with only floor fans to cool it down.

Breakfast was a joke (chilaquiles were a bag of Tostitos chips with salsa on top), and the staff made us feel as though they were doing us a courtesy with this service, when I paid for it from the beginning. SLOW service staff, inattentive, and unorganized.

The hotel was easy to reach by car and had a free private parking lot! Easy to go to the center on foot (only a few blocks and approx. 15 mins walking). The common areas of the hotel look beautiful! Authentic, clean and cosy! The cleaning staff was really friendly and tried to do a good job!

We had two rooms, 105 and 106, on the down floor. When we opened the door a disgusting smell of humidity and sewers came on us! The rooms have carpet on the floor and that does not look the cleanest of all, just because it is really old! The smell was really, really bad and even bothered us during the sleep! The bathroom was nice but really small! The beds ok but hard. A big fan was in the room to cool down but it spreads the smell even more! Luckely we only stayed one night there! Saying something about the smell at the reception didnt help! They just sayed: we will look at it later... Not the most friendly receptionstaff and no English! There was also an elevator in the hotel, just outside room 105, that had a really noisy engine! Normally only for people with disabillities, but apparently everybody was disabled there cause all guests used them! Appartently lazyiness is also a handicap these days! The price for the rooms was ok! But overall this is not a great place to stay longer then one night!

Location is good

I got a rash within 35 minutes of lying on the bed. Im not sure what kind of bedbugs or insects they have. Toiletries are very low quality, and only 1 power socket worked in the whole room.