San Miguel de Allende hotellia

Plussat: The staff is extremely nice, welcoming and helpful. All the details in the suite are amazing and make you want to stay for weeks. The decoration and cleanliness are impecable!

Plussat: The room was great very big and very comfy

Plussat: Loved Casa Mia! The traditional Mexican decor is welcoming and warm. Very clean facilities, comfortable suites, and wonderful, super helpful staff!! All attendants, both at the desk and on the grounds were always happy and eager to help. Will definitely stay there again! :)

Plussat: The most beautiful San Miguel suites! Every room is decorated beautifully. My family and I really enjoyed our stay there. The staff is very helpful and informative, if you need a ride to and from the airport, I recommend using their services.

Plussat: Everything else

Miinukset: The wifi did not work for second half of the stay

Plussat: Location was perfect. Staff very friendly. Beautiful, big, clean and vey charming suites.

Miinukset: No breakfast included.

Plussat: Rooms are nice and spacious Beds are comfy and although it’s a steep hill to walk back to the hotel it’s close to the center

Miinukset: During the day was noisy outside so no un disturbed napping if you like to nap

Plussat: Great place, amazing staff.

Plussat: Friendliness and location

Miinukset: There is nothing we didn’t like

Plussat: We enjoyed our stay, room was spacious, sparkling clean and perfect for a small family. Terrace had an amazing view. Perfectly located.

Plussat: Incredible suite. We will absolutely be back!

Miinukset: Our only complaint would be the beds downstairs. They were not comfortable for adults.

Plussat: Location and room great.

Plussat: Everything was excellent!

Plussat: The hotel is nice. It has that old Spanish style mention with a courtyard the middle, tall ceiling and charms.

Miinukset: Hard bed and constant hourly bell ringing from nearby churches. The hotel provides earplugs.

Plussat: Location and staff were excellent.

Miinukset: Everything was excellent. Nothing to complain about.

Plussat: best location, incredible service, very kind staff

Miinukset: noice from church bell

Plussat: Friendly and helpful staff... excellent cleaning staff...large comfortable room, beds...nice free treats (water, sodas, snacks)...best central location

Miinukset: Fans were great but ac would’ve been better and I understand the hotel is in the process of adding ac to every room

Plussat: Close to Centre

Miinukset: Nothing

Miinukset: Security reasons: when I checked out I left my bag in the reception and from desk put a sticker on it and stored it, when I came back (4 hours I left) and they look for it they found out that they have lost it (they put the bag in another customer car). I had a lot of value inside my bag and I had my documents to come back home and a flight to take. That’s not the worst part or why I think this place is not secure, as they realized they lost it they did not know how to proceed (the manager was there and the front desk staff, they were suppose to have cameras pointed where they store the bags and they were never able to access the software. They were very slow trying to figure what to do, after more than 3 hours trying to find my bag,I told to start calling all the customer that checkout that day. After making a lot of calls and a lot of stress they find out that the the bag was put it in the trunk of another costumer car. I know that this things can happen and it was maybe a human error but they should have simple security procedures, if they were able to look inside the security cameras recordings everything would have been different (but they never where able, I think the cameras doesn’t even work), that’s why I don’t recommend in staying in La Morada. You cannot risk your self in place without basic security procedures.

Plussat: Excellent location and very friendly, helpful staff.

Plussat: Great location

Miinukset: There are many steps, specially to get to the room. Should take that into consideration

Plussat: Beautiful room with accomodations and snacks. I loved they had a mini fridge woth water and sodas, also your own coffee maker, it really helped make you feel comfortable. There was no air conditioner but they provides 4 fans thats helped alot

Miinukset: I would have loved air conditioner at this time of year was very warm in the room

Plussat: The location was a 10! The cleanliness and room were spectacular! But the staff were super nice and so helpful, that they made my stay even better.

Miinukset: The only complaint was the day beds, they were very uncomfortable and hard, we had to switch every night to have a comfortable nights sleep.

Plussat: Very comfortable accommodation in an extremely characterful establishment - Very individual and very friendly helpful staff. Very central position

Miinukset: All good for us Maybe difficult pavements for the not so able

Plussat: It feels like you own a house in the middle of San Miguel, it's great

Plussat: EXCELLENT hotel, beautiful and great location!

Plussat: Beautiful place, attentive staff

Miinukset: Driver did not show up for airport pickup. I had to wait 1h but hotel did arrange for another driver and did not charge me for transfer

Plussat: Location

Miinukset: Bed & pillows were hard. Issues with hot water. Private pool more like a jacuzzi.

Plussat: Breakfast is wonderful! We ended eating there every morning.

Plussat: Please read my other review for The Belmond Casa Sierra de Nevada. Do Not Stay Here!!!!

Miinukset: The took advantage of my vulnerability as a single traveler. Although I had prepaid for my stay, they charged me an additional $1,000.00 Again, details are in my other review on this page.

Plussat: Staff was great. Hotel was just beautiful. Very historic and tastefully updated.

Miinukset: The hotel is broken up into separate buildings that although they are walking distance from each other, it would have ben nice to have the pool closer to our room.

Plussat: We had a beautiful room (487) with a big patio and spacious bathroom.

Plussat: Our room was beautiful. The staff very nice. The staff brought us a bottle of wine for our anniversary. They arranged a driver for us as well as a tour guide. They tried very hard to see that we were comfortable

Miinukset: Our room was terrific. However, our friends stay in a room right next to the door to the street. Their window was on the street. Every time someone came or went from the building the door would slam. Every truck, motorcycle and car that drove by seemed like it was driving through their room. The street is only 2 feet away from window. You don't open the window or all the noise and exhaust would be in your room. A very dark, airless room. The kicker of this room is that they paid the same amount as we did for a far less superior room. They are ones that don't complain but I know they were upset. Beware which room they put you in you want an interior courtyard room .

Miinukset: Nice gem in the heart of San Miguel. Checkin was very easy and pleasant. Efficient bellmen takes all your luggage to your room. My wife noticed s star smell in our room and the concierge immediately investigated s room change. This was done after we had unpacked a little and left the property for a few hours. We unfortunately were not able to use the lovely pool area. Belmond is great! I’ll be back.

Plussat: We loved the staff and spa emplyees everyone there is so nice and helpfull.

Miinukset: The resturant staff is great!! unfortunatly the quality of the food is very Disapointing!! We intentionaly stayed at the here for the food reviews and most of our meal were just Not Good at all. I hope your managment can make some changes before we come back.

Plussat: Beautiful hotel!! Great staff willing to help in every way. Very good restaurant!! Walking distance from city center

Miinukset: I liked everything

Plussat: A lovely experience! Outdoor breakfast by the pool was a marvelous way to start the day. The room was very comfortable and plenty spacious for two persons. The spa was perfection. We had an excellent tasting dinner one night, very romantic.

Miinukset: My only suggestion would be to have some sort of in-room coffee, such as a Nespresso machine.

Plussat: The hotel is beautifully chic. Staff is friendly and very accommodating. Location is perfect.

Miinukset: Charging for water in the room is unacceptable when you are staying in a $600+/ night hotel. The “breakfast included” is not really your typical “Mexican” breakfast. Once again, when staying at a $600+/ night hotel, you expect something better. Toast (not pan dulce, just toast), jam and butter.. and fruit, is not my idea of a breakfast I would desire when in Mexico. Also should really ask employees to keep the noise level down in the mornings. Every single sound can be heard inside the rooms (atleast ours, which was right above the lobby).

Plussat: Lovely design, very quiet, super friendly and helpful staff, perfect location.

Plussat: The service and attention to detail makes this hotel one of the best I have ever stayed. It is an incredible experiencie evertyhing about Matilda, the beds are amazing!!

Miinukset: Nothing

Plussat: Everything was ok! But the continental breakfast very poor!

Miinukset: The continelta breaks fast was very poor after you pay 370 US dollars you spect something better!!!!

Plussat: Good location and nice architecture

Miinukset: Poor service from the waiters and valet service damaged our car...they were going to contact me to solve the issue but to-date nobody has done so. Hotel is nice but definitely not living up to its acclaimed fame of being the best boutique hotel in Mexico...

Plussat: Great location, very refined interior, and the service was great .