Santiago de Querétaro hotellit lähellä Jardin Zenea

Plussat: The rooms are clean and comfortable. The property is awesome & the location could not be better.

Plussat: Staff very friendly clean The beds were little noisy when you turn Very nice location walking distance To downtown

Plussat: Nice looking hotel. Small and boutique-like. Staff very friendly and helpful. Breakfast was not included but we ate there every morning and was really good. Rooms were clean and had great ceiling height. Nice, pretty outdoor area by the pool. Liked the location. Lots of restaurants and bars close by. Easy walk to the centro, too. This survey automatically gave it a “very good”. I’d say more like between good and very good.

Miinukset: Too much cheap fragrance in everything! They use something like Fabreze but far stronger and cheaper. Everything smelled of it: in the room itself, the sheets, and the towels. Add to that the scented toilet paper and tissues. It was too much. As soon as you walk in the door it hits you. Immediately started sneezing and had to leave. Front desk was great about asking the cleaning staff not to wash our sheets and they even changed the towels to ones that didn’t have the fragrance in them. If you are going here, ask ahead of time for fragrance free towels and sheets and that they not spray the room. The pool here is small. Families with small children like to come stay at the hotel When the kids are playing at the pool, screeching with delight while jumping into the water, makes it very difficult to relax. Not a lot of storage for hanging space for clothes. And no actual closet, so we didn’t find this suitable for a long stay.

Plussat: All necessary amenities, clean and functional

Plussat: Location was excellent and staff was friendly and helpful.

Miinukset: Beds were very uncomfortable, very hard to sleep. The pool was dirty.

Plussat: The hotel was beautiful and the room was very nice and clean. Loved the pool area and outdoor spaces which made it very relaxing to hang out in. The hotel was in walking distance to so many restaurants and shops. Staff was super friendly and gave us good advice for places to see.

Plussat: It was a good hotel. The location amazing. Very clean. Close to everything. Very nicely decorated. Lots of open spaces.

Miinukset: The pool was too warm and foggy. The rooms very dark unless you opened your front door. As a single female not really an option. Lots of kids that overtook the pool. Great if you are a family. We looked for a small place and quiet. Not mainstream.

Plussat: Amazing building, beautiful pool and library, very clean and well kept

Plussat: I loved the architecture of the place

Plussat: Great facilities and rooms with huge meeting areas in the bar and restaurant. Staff hyper efficient.

Miinukset: Not really a place you could take a walk from but handy for transport system!

Plussat: Environment, room, cleanliness

Miinukset: Was given a table for breakfast and then gave it to somebody else, even when there was a dish with fruit and coffee already served. I had to go to a different table to avoid conflict. It was very unconfortable and unpleasant

Miinukset: Las toallasestanmuuyusadas

Plussat: I liked it because it had a lot of food prepared latin style

Miinukset: A lot of guests in the Hotel at the time. So the Restaurants seem crowded

Miinukset: Heat was off. We had to call maintenance to get it fixed.

Plussat: THE BREAKFAST IT'S OK. BUT SOME YEARS AGO IT WAS MUCH BETTER . YOU HAVE TO TRY TO RETURN TI YOUR ORIGINAL QUALITY !!!!

Miinukset: THE GYM, TOO SMALL AND POOR EQUIPMENT !!!

Miinukset: Was not given the room I booked. Booked a room with a King size bed and was given a room with 2 doubles. Whats the point of going to a hotel as a couple and not get to enjoy the size of a King size bed with your wife.

Plussat: The staff was very professional, helpful and friendly. The food was amazing. The pool and jacuzzis were clean and at a perfect temperature. The location is very close to downtown and main roads.

Miinukset: I requested for a room with a king size bed and away from the traffic noise, and I got a room quth 2 beds and close to the road. The room was kind of old and you could hear everything from the room next door. And I had to request for someone to bring out the pool towels on both days.

Plussat: The breakfast is awesome and also the attention from the restaurant staff is excellent.

Miinukset: Room cleaning could be improved.

Plussat: Sunday Brunch.

Miinukset: Parking spots.

Plussat: The speed to serve your meal requests

Miinukset: The heating system was noisy. I had to shut it off

Plussat: Everything was good

Miinukset: That I asked to be called at 2:00 a.m. and never did. Thanks God I woke up on time to leave for the airport. Unfortunately the rooms don't have a clock.

Plussat: The price and friendly staff

Miinukset: very poor wifi Music till 2am in the foyer on Friday and Saturday which was loud in my room Rather incompetent waiters forgetting things or bringing the wrong item.

Plussat: En el centro histórico de la ciudad buena opción para recorrerlo y disfrutar el ambiente existente

Plussat: Excellent location! The service is quite good

Miinukset: Nothing

Plussat: Location and comfortable.

Miinukset: I like everything

Plussat: Very nice. No complaints.

Plussat: New facilities, one of the clerks went of their way with helping us with a situation, she was exceptional the Bellboy was also really helpful as well as the cleaning ladies. I also met the manager with Who showed an open door hearing guests

Miinukset: What you see is what you get nothing more they dont have a big luggage room and I disliked not being able to store my luggage for a Day after check out when I was going on a tour outside of queretaro, The manager and rest of staff met expectations. We sort of think they need out of a conservative policies here and fresh New staff at the help desk and person Who deals with guest problems

Plussat: The best services from the front desk was from Leo. Every time i called he was very polite and serviceable!! Room was cleaned every day loved it! I would go back but a suggestion it would be nice if they offered transportation

Miinukset: The only thing that was very pricy was the taxi $350 pesos which the Hotel said they were services used by them for 2 years. If you want to bring more people to Queretaro and use Mirabel you need to be knowledgeable about what it offers. I asked at the front desk about tours and the clerk said let me get you someone that knows about it. What if the other person wasnt available??? It doesnt hurt to know about all that Queretaro offers. Its a beautiful place

Plussat: Liked the location

Miinukset: There was no coffee maker in the room

Plussat: The bed

Miinukset: The mirror in the toilet, wish I had a closer mirror with zoom to get make up, and in the morning the TV wasn't working it said they need to pay

Plussat: I was in this hotel second time and for me it is the best option in Querétaro. The property is high quality for good cost with free parking. Location is super close to city center. I would not look for other place in this city

Miinukset: Nothing, it is perfect

Plussat: I loved this hotel. It is super close to the city center, it has safe parking, room is super well equipped and the service the hotel cannot be better. For my next trip to Queretaro I will for sure use this hotel again

Miinukset: Nothing. It was perfect

Plussat: its very close from everything.

Miinukset: the swimming pool was close for maintenance clean up. the pool was used only the day we came and we need to call 2x for the reception for towels. at the end of the day we need to go at the reception to get it personally. the toilet bowl needs plumbing.

Plussat: They made us double pay and blamed bookings.com for not getting the reservation to them in time. Locked our room with our belongings inside and held our possessions hostage until we paid more money. Than threatened us with a 1000 fine for smoking a ciggerette. This place robbed us and came in our room being nosey going through our belongings as well. As soon as they knew we had money they started acting this way.

Miinukset: Everything

Plussat: Location is very good

Plussat: The Micheladas at the hotel were good.

Miinukset: I was not happy with their credit Card processing machine. I was asked to pay cash at the restaurant and then for room service as well. It was very inconvenient because I had to leave the hotel to find an ATM. To top it off, I had to go to multiple banks because the ATM machine wouldn't work. I will not be staying at this hotel in the future.

Plussat: Beautiful hotem

Miinukset: I little far from downtown

Plussat: Facilities are great

Miinukset: Breakfast at the restaurant was not very good.

Plussat: The hotel overall is nice. Food is good and price too.

Miinukset: The room could be nicer fir the price.

Plussat: In front of IMSS, that was the main reason we stayed there, We got a good a price at booking, it was considerable higher at a regular price.

Miinukset: Rooms distribution, our room was like in a dungeon, at the end of the hall after going though a locked door. Once we got there is was quiet and peaceful.

Plussat: Food

Miinukset: WiFi Key out of service 2 times in 5 days

Plussat: I love thr care and love everyone show us while passing time there

Miinukset: Working during time of client in the hotel

Plussat: very good selections for breakfast.......very helpful staff in eating area.....comfortable beds...guarded entrance provides more security for parking........

Miinukset: property is an average hotel....nothing plush but serves the purpose for a short stay......very crowded on weekends with many families with children

Plussat: The room was really nice! The beds were very comfortable and the cleaning personal did an amazing job!

Plussat: Location and it has lot of restaurants near walking

Miinukset: The room was wet and smell not nice

Plussat: Good value for budget hotel. Close to historic area and can be reached by foot in about 15 to 20 min.

Miinukset: The shower head should be improved as water power is very weak and difficult to have a comfortable shower.

Plussat: The location is great and the complimentary breakfast was amazing! definitely worth it.

Miinukset: is not a luxury place but is all you need when you’re not planning to stay all day in the room. it has all the basics and is good for the price.

Plussat: The receptionist! She was so kind and patient when we changed the room and wanted to see the room before check in, communicated with the booking company! She is a real hotelier! Excellent job!

Plussat: Breakfast and the cleaning lady.

Miinukset: There was no exost on the bathroom, so all night we have to inhel bath odors. My mom is a senior and she got no discount at all, and I got overcharged with 4% more over the price that was advertised, the pool was really small and they did no give any information about it.

Plussat: - very friendly staff with very good to excellent English - modern and clean room - located close to the center

Miinukset: - noise isolation could have been a bit better - the breakfast area is a bit too small to accomodate many guests - only one coffee kit and two small water bottles seem to be complimentary