NH Ciudad de Santiago

The location is perfect. The staff are very friendly. We particularly like the breakfast, which has a lot of choice and exceeded our expectations. The room we stayed in is spacious and the beds are very comfortable.

Nothing.

Reception staff were extremely friendly and helpful at all hours

Pleasant and helpful staff. Rooms were extremely clean , quiet, spacious and bright - and very comfortable. Buffet breakfast with delicious omelettes made to order by the chef. The taxis connected to the hotel were good value - very clean and safe (the street taxis ripped me off badly). Reception and restaurant staff very helpful and welcoming. Lots of local restaurants in a very lively area.

It’s currently at the epicenter of student riots so it can feel unsafe to walk around outside the hotel at night. Would be nice to have milk and tea available in the room. Mini bar very expensive. No iron/ironing board in the room.

The Room was good for us. We are 4 including children. It is a double room with two different doors to access the bathroom.

The restaurant was not open to ordinary guests, just for a group of tourists from Spain. Shouldn´t be a problem to attend all guests.