Hotellit: Tel Aviv

helpful with requests, good breakfasts

they were renovating- so very noisy and disturbing at the time. I suppose it will improve once they have done with the renovations.

The only thing this hotel has going for it is the location, right on the beach

One of the dirtiest hotels I have ever had to stay at. We left after one day. The staff was rude and the breakfast was weak. I would not recommend this to anybody. It is built around a parking garage with trash piled up and lots of traffic noise

Nothing

The service, cleanliness, attitude, and food In other words it was horrible and I would NEVER RECOMMEND THIS HOTEL. IT WAS FILTHY

the view of sea

yes comportament concierge and security

Was close to the water though from our room no veiw . Wasn't directly on the beach but a 5 min walk.

It was a late arrival (2 in the morning) and the staff was present and helpfull.

Understaffed at the check out in the morning leading to long waiting period

i can't say that something like very much.

it could be more cleanliness

Good location, excellent breakfast, attentive service

Both you and hotel web site should have advertised that hotel was under construction. When we arrived they did not have our reservation but did honor it -- only initially guaranteed the first night (staying 1 week). Subsequently the hotel proceeded to hound me until I returned to the front desk with my cc to guarantee the rest of the stay -- phone message, letter under my door, 2 phone calls 10 minutes apart. The reason I hadn't responded is that we had been out of town for the day.

Henkilökunta tosi ystävällinen ja avulias. Hotelli pienehkö, joten esim aamiaisilla ei mitään ruuhkaa. Hyvä aamiainen. Sijainti erittäin hyvä lähellä rantaa ja kävelymatkan päässä ostoskeskuksista.

Pienehköt huoneet, joten hotellihuoneessa ei tilaa muuta kuin nukkumiseen.

Sijainti oli hyvä

Yhden hengenhuone oli todella pieni ja kylpyhuone todella surkea

amazing

all good

Elegant and luxurious with impeccable service. Highly recommended. The breakfast was the best we had in Israel.

Can't think of a thing.

Dated hotel but well run with pleasant rooms.

Food at breakfast was average and in the kosher poolside bar the food is terrible. We had lunch there, a burger and chicken salad, this was by far the worst meal I had in 10 days at Tel Aviv

We had a wonderful time and could not fault the hotel ,we will go back at some time

we did book apoolside room however when we arrived there was not one available?

The location couldnt be better, it is perfect! Balcony is right above the beach and sunset view is something you never forget. Reception answered all of our questions and service was just what I expected. Breakfast was overall very good, if you're customed to Israeli type of breakfast (Kosher).

Free Wifi-connection was very unstable. It did break connection all the time. Room service couldnt deliver almost anything from the room menu. There was no information that Executive Lounge wasnt in use during sabbath. Ice was always out, and there was never glasses for ice the promised there would be. I tried to pick up ice three times then I gave up. One morning at breakfast salad was unwashed and we could feel sand grinding in our teeth; we couldnt eat it.

Good and clean - breakfast was excellent.

Lots of coaches - so the dining room was a bit crowded in the mornings.

Its location, 100 meters away from seafront. Central, but quiet neighbourhood. Excellent breakfast. Clean rooms with no fitted carpet.

Blackout blinds were not thick/dark/long enough to keep morning daylight out.

Everything was clean and the front desk lady was very nice.

Management knows that they have a very noisy room and they still have it available (or maybe there are more?). It sounds like someone is flushing the toilet on you all night. And when you complain about it, and if the hotel is full, the manager will tell you that you can leave the hotel and they won't charge you. After a long fight with the manager (I am sure none in their vacations wants to fight) he agreed to refund 50% (I still think they should have refund 100%). However I am still waiting for that refund.

The hotel was pretty nice for an extended stay. It's walking distance from the beach. The Room was rather large, comfortable and clean. I really liked that every room as a nespresso coffee machine (much better than the drip coffee machine you get in the US).

The service in the hotel was really average. It takes forever to order a coffee or a juice in the morning at breakfast, the staff pretty much ignores you. The showers in the bedroom have an issue. Their design makes it really hard to not flood the bathroom every time you take a shower

The location is outstanding .The restaurant is both indoor and a Terrace providing a superb opportunity to enjoy Tel Aviv's skyline and the sun over the Mediterranean

The Lobby is small ,my room was under the kitchen and was noisy very early morning .

The early check in (5am) clerk was outstanding. Very understanding and helpful. The room was big. My tv complaints were cared for as best as possible but with little satisfaction since the problem was mechanical in nature. I got from the airport to the hotel by rail and foot in about 25 minutes which was very convenient.

The television remote only worked within 3 feet of the TV, wifi was pretty bad and dropped off a lot, the furnishings looked dated, the phone operator was rude, it was hard to leave the hotel at night since there weren't many options. Furnishings and carpet should be upgraded. Breakfast was very overpriced at 23 USD. It would be nice to have non-kosher options for international non-Jewish guests.

Room was spacious and clean. Typical Sheraton Business hotel style. I hope the Leonardo chain will keep this functionality.

Very little staff for such a big hotel. It could almost be described like an Embassy Suite style hotel.

The hotel is very old and it is reflected in the room furniture and common areas. Sadly, it smelled like cigarettes and the walls were thin.

Location....Suites very nice

hallways and elevators not very clean......run down. Pool & gym old, run down equipment, not clean. No doorman, just security. Very overpriced.

Not expensive

Very out if the way, far from Tel Aviv. Very small rooms. The place was almost empty but they gave us a room with absolutely no view.

Nice location. Parking included.

Sometimes the roomcleaning was very bad and done late in the afternoon. Towels weren't changed, some parts of the room weren't cleaned. Wifi is not free. Some of the hotel staff do not speak English. The "living room" sofa was very old and tired, and almost impossible to sit on.

The hotel was perfectly located for my business appointments and being one street from the beach was an added plus. Another positive was the beautiful rooftop swimming pool. Everyone in the hotel was friendly and professional.

Pool hours were a little unfriendly as a business traveler but I did have time on Saturday.

Sai olla rauhassa, mutta jos oli kysyttävää, sai asiallisen vastauksen.Viallinen vesihana hoidettiin kuntoon tunnissa ilmoituksesta

ei

Uusi ja modernisti sisustettu pieni hotelli lahella rantaa. Tosi miellyttava ja palvelualtis henkilokunta. Sijainti mita parhain.

Huone tosi pieni, joten hotellissa ollessa oltava sangylla koska ei liikkumatilaa huoneessa.

Great staff clean room

Room was tiny

top service at the desk

Aamupala oli kelvollinen ja hotellin sijainti rannan tuntumassa oli hyvä. Vastaanoton henkilökunta avuliasta.

Huone oli todella likainen, kokolattiamattoa ei oltu varmaankaan koskaan pesty ! Näköala huoneesta suoraan vastapäisen purettavan talon seinään. Vaikka oli ilmastointi, oli huoneen ilma kostean tunkkainen. Hinta aivan liian kallis verrattuna hotellin tasoon.

Great staff. Super nice people. The hotel itself...meh..definitely definitely not five star, perhaps not even four. Tiny room and bed so small I could barely fit. Noise from hallway came into room. I'd say it's a good four star.

The bed was tiny, barely fit one person.

The friendly and helpful staff were the highlight of my stay. Intuitive and very ready to go the extra mile.

The room was a little sandy when I first checked in.

location of the hotel

The price of the room included breakfast, but due to an early flight my husband and I had to leave before the breakfast was served (8am). What was disappointing was the fact the hotel staff did not bother to prepare for us even a cup of coffee at 7am before our journey. Very diaappointing.

The location was excellent. The room was very clean, spacious and lovely. The staff were all courteous & helpful. The Business Lounge was wonderful. Booking the Executive Double room was well worth the price. I would definitely stay there again and I highly recommend it.

No problems or complaints.

The Hotel is basic but comfortable. The rooms are nice, clean and quiet with a adequate breakfast.

The locations is not great as far as a tourist would be concerned but it is sufficient for Business Travellers who only need to stay for a few nights. The shopping center at the ground floor does not have much to offer particularly when it comes to food. On another note there is great confusion and frustration with the elevators

very good

The size of the room was very nice; excellent location; very nice view

There was a disgusting smell in the bathroom. The staff was aware of the smell and put us in the room anyway. When we checked out he advised us that the smell was being looked at after we left. He should have moved us into a room that did not stink. But he didn't, nor did he offer us any more than "I'm sorry".

Great location

Cleaning is not good, dust on the lamps, there was no wardrobe in my room, there was nothing to dry wet clothes on. No elevator in the hotel . There was no light in the WC. I asked the maid to clean the lamp but she told me she had no tools to do so. There was like 1cm dust on it. There were insects in the bathroom at night. Tiny room with only a bed , TV and a few lamp tables.

Only thing positive aspect is position.

Hotel was very seamy, personnel unwilling and general impression gladless. Behind fridge you can find uncleared leftovers and rubbish. Stay in this hotel are folly. We travel much all the world over, but quality hereof hotel is at the most on one’s little star, rather at the level of bunkhouse.

More a residence then a hotel it definitely lacks charm. Very functional rooms where everything just works. Great selection of cable TV channels. The kitchen is handy combined with the supermarket just downstairs.

No room service and no English spoken.

This is a well positioned hotel for both city and beach. Its situation on a main road is clearly an advantage.

Not all staff spoke English which was a problem. Communication between staff was not good -a deposit I had paid had been overlooked at the final billing stage. I did not like the way that although on the Booking.com website I had asked for a price in GBP I was quoted in US dollars. At the billing stage, my bill was converted into ILS (at a very disadvantagous rate I may add) and was considerably higher than the amount if I had been billed in USD. I therefoe consider this establishment rather less than truthful.

I took a "family room" which is very good for family with children. Excellent location, few steps to the beach. Spacious room. Nice staff.

The room itself is big, but the bathroom is small.

Nothing

The Hotel was filthy, there was no soap in the bathroom, there was only one english news channel and no other english programs out of 264 channels.