Hampton Inn Sault Ste Marie, MI

Entire facility is a construction zone.

The building was undergoing major renovation. The front desk was in an entrance hallway. The pool, sauna and fitness center advertised on the front sign were all closed. During check-in the fire alarm went off five times. There was scaffolding around the building and men with hardhats on the elevators removing wheelbarrows of cement and other materials. Ceiling tiles were missing as electrical work was being done and large equipment and machinery was being operated near hotel guest rooms. The parking lot was full of construction trucks and trailers and signs were posted that guest assumed all liability for accidents. Once I decided not to stay, management refused a refund. Horrible customer service and a worksite that is likely illegal in some way to have the public moving in and out of.