Arona hotellia

Plussat: Lovely relaxed stay.

Plussat: The easy access to golf course and arrangements for storing golf clubs made playing golf completely hassle free. The staff in hotel and at golf club were very pleasant and obliging.

Plussat: Total relaxation , feel like you've got the hotel to yourselves it's that quiet.

Miinukset: Nothing hotel is perfect

Plussat: A great hotel for peace and quiet

Miinukset: Our only complaint is the shower . An over the bath shower is not good enough for a 5 star hotel.

Plussat: Quiet . Spacious.

Miinukset: products used in hotel were of low quality, unacceptable for its rate of 5 star. Poor breakfast. Ordered porridge, they brought dry uncooked oat flakes in a bowl. Menu in restaurant never changes. Pasta for lunch was cold made with a cucumber sauce from a can!!! Quality of toiletries in bathroom are bad. Room service poor. Had used things in room for 5 days. Spa is bad. 2 therapist and no one is capable to do a simple massage. I was locked in spa by staff at 1pm and had to crawl out of the window because all the staff left for lunch till 3pm. A boy was jumping in swimming pool and stuff didn't make a remark though there is a sign that it is forbidden and the hotel is adult only.

Plussat: Food and drink

Miinukset: Pure Class, great location and fabulous food.

Miinukset: Internet so slow and hopeless

Plussat: Perheystävällinen, lapsille paljon virikkeitä.sijainti hyvä.

Plussat: herkku aamiaispufee,ympäristö,sijainti,henkilökunta,ohjelma,viinit

Plussat: Bungalow asunnot sopivat erinomaisesti pienten lasten kanssa lomailuun. Seurueessamme oli kaksi lapsiperhettä ja me isovanhemmat, 11 henkeä, 1-67 vuotiaita, joka perheellä oma huoneisto lähellä toisiaan. Hyvät lastenaltaat. Hyvä sijainti. Hotellilta helppo matka autottomalle rantakadulle ja uimarannoille. Lomailimme toista kertaa samassa hotellissa ja olimme tyytyväisiä. Kiitos hotellille, kun huomioitte toiveemme huoneiden sijainnista lähellä toisiaan!

Plussat: Ystävällinen ja avulias henkilökunta.

Miinukset: Huoneisto oli kylmä.

Plussat: Huone ja hotellinalue olivat oikein mainiot. Allasalue oli heti huoneen vieressä. 10 ja 13v lasten kanssa loistava paikka. Kävelymatkan päässä paljon kaikkea.

Miinukset: Pari torakkaa ja hiukan yksitoikkoinen ruoka. Nämä eivät juurikaan haitanneet. Vuokra-autoa oli todella hankala saada parkkiin, kun pysäköintialueet olivat aina täynnä.

Plussat: Liked everything

Miinukset: Only criticism would be sunbeds are old and worn.

Plussat: Good location. Very clean and comfortable apartments with everyday fresh bed linen and towels. Kitchen is well equipped and there is everything you need for cooking and serving the table. Separate dedicated door for entry into a territory from main street is a good idea to cut the route to your apartment :).

Miinukset: We got what we looked for!

Plussat: It was a lovely little villa ( two bedroom ) with a kitchenette . comfy when you travel with kids . good child friendly entertainment

Miinukset: it is a 3 star hotel . so not everything comes as standard . I asked for a high chair in the room , there was a 3 euro/ day charge for it . my son has nuts and eggs allergy . breakfast didnt have any options for him ( just bread and butter and beans ) there is no room service There were lots of ants in the room

Plussat: Spacious apartments.. veey close to beach, restaurants etc

Miinukset: Bed were hard

Plussat: The food. The staff are always so cheerful and helpful.

Miinukset: People putting towels on the sunbeds and then not returning for the day.

Plussat: This is the place to go if you are traveling with family, especially if you have young kids, the area is so secure and the pools are as well, in our family of 10 there are 3 children 2-7 years old and they walked between our houses like it was nothing, the pool are and the breakfast is kid friendly and superb as well, the beds are.. well i love my bed at home but for 2 weeks it is okay and the cleanliness is superb as well, the hotel is very well situated close to everything and nice restaurants all around, about 15 minute walk to siam mall and 10 minutes to parque santiago 6 shopping center, i will be coming back again with my family here. perfect for families but if you are here to party i would recommend staying elsewhere since there are mainly families.

Miinukset: the laundry room is nothing special and could be cleaner and upgraded

Plussat: Siisti majoituspaikka ja mukava henkilökunta. Jos jotain tarvitsi niin apua löytyi. Helppo paikka lapsiperheelle. Lyhyt matka rannalle ja auton vuokraus onnistui sopimushinnalla, joten helppo lähteä liikkumaan muualle saarta.

Plussat: Good buffet breakfast, central location, large well equipped room. Nice terrace. Great shower.

Miinukset: Very hard bed. Music until the small hours from local bar disturbing sleep - we were in room 201 so avoid that if you’re a light sleeper. Borderline hostility from spa receptionist. Cold spa baths, limited facilities. Really not worth paying anything for but the hotel charge E15 per person to use it. Need to pay for wifi in room. Come on hotel, join the 21st century. Wifi is an essential not an optional luxury.

Plussat: Liked everything. Been to Villa Cortez many times. Cannot be beaten. Would recommend to everyone.

Plussat: Breakfast

Miinukset: We booked the hotel looking at the reviews online and were very excited about our visit. While we were looking forward to a 5 star hotel treatment and service, we were very disappointed to see how our room was made, torn and not ironed bedsheet and pillow covers (pic of bedsheet and pillow cover with a hole). Also there were not any hand towels and only 2 bath towels provided during the second day house keeping while there are 3 of us. They should be ashamed of calling themselves as a 5 star hotel. Even after complaining the staff about it no one came to change the bedsheet and covers let alone any compensation. Sorry, but I wouldn’t recommend this hotel to anyone. Also, I am forced to believe it may well be a racial discrimination as we are of Indian origin.

Plussat: Amazing, staff were great and room was fantastic! Thank you!

Plussat: Very helpful and friendly staff. Breakfast was superb and we were upgraded to a beautiful suite with a huge terrace.

Miinukset: Surkea internetyhteys huoneessa.

Plussat: Everything Food amazing Staff really nice Entertainment excellent. Rooms lovely

Miinukset: Shower a bit awkward to.put on

Plussat: Aamiainen ja illallinen olivat mahtavia! Buffet-tyyppisen illallisen ruokatarjonta vaihteli päivittäin, joten siihen tuskin kyllästyisi pitkälläkään lomalla. Allasalue oli huikea, mutta aurinkotuolien varailu ärsytti välillä. Hotellin yleiset tilat olivat hulppeat ja sisäänkirjautumisen yhteydessä tarjottu skumppa lisäsi luksuksen tuntua. Asiakaspalvelu oli muutamaa tarjoilijaa lukuunottamatta todella ystävällistä.

Plussat: Staff are excellent, hotel is very clean including pool area, with good variety of entertainment for the evenings

Miinukset: People reserving sunbeds extremely early and even though notices are placed on beds the towels not actually being taken away. Shouldn't be allowed to reserve a bed before 10 when the pool actually opens.

Plussat: Siisti ympäristö. Törkeen hyvät ruoat. Loistava sänky. Viihdyttävää ohjelmaa. Animation teamin iloiset naiset. Kaikki toimi.

Miinukset: Naisvirkailijat respassa sekä ravintolassa naistarjoilijat - more smile please!

Plussat: The hotel was largely superb in many ways. For me, the beds could have been a little firmer and it would have been nice to have had a tea/coffee facility in the room. Our room was on the first floor and nice and quiet (except for occasional noisy revellers) - the room has a great balcony on the sunny side of the hotel but nothing of a view. The entertainment was first class and varied with an excellent Animation Team.

Miinukset: Hotel drinks were expensive and we would have liked to have had a coffee in the restaurant after dinner - included. This was not a cheap holiday and to have included a tea or coffee would have been appropriate.

Plussat: February 2018: The hotel interior is modern and nice, we had normal HB and our room was on "street" side(shadow side). Stuff is really nice and helpful. There is every night some music/dance events, more for elder audience but it's cute. Breakfast is really nice, dinner is good, lot of choice.However, I wouldn't say it's the best food I ever had in some hotel, but hotel is relatively new(3rd year) and I expect they will improve on this over time. There is supermarket across a street. And hotel is located very well, you can reach easily beach, central area with restaurants and shops, as also bars. By night, it was quiet, I'm saying this as I read reviews that is very noisy and loud.I didn't notice that at all. Roof pool is awesome, water is warm and you can really enjoy there.

Miinukset: Guest are mostly elders, I don't have any problem with that, to be clear, just don't see how is correlate with the vibe of the hotel which is modern, young and swanky :D (maybe i'm wrong here) I wouldn't take dinner as there is a lot of possibilities nearby and I don't think is value for money met there. My partner was sick for a day and we found out that kettler is only possible to rent ??? I would say, this is unexceptable for hotel with 4 stars. Luckily we got small kettler(free) for his needs, which is very nice from stuff of the hotel.

Plussat: The hotel was very bright and clean

Miinukset: The big pillars where the entertainment is by the first floor bar because of the pillars couldn’t really see the fabulous shows they where blocking the view .also didn’t like the noise from the entaiment by the outside pool area at night too loud other then that couldn’t fault this hotel helpful friendly staff and very clean food was very good with great choices

Plussat: Location, facilities, staff.

Miinukset: Bed wasn’t very comfortable

Plussat: Sijainti, ruoka, allasalueet, palvelu

Miinukset: All-inclusiven puute, kuntosali vaatimaton

Plussat: Hyvä ohjelma. Monipuolinen aamiainen ja illallinen. Viihdyttäjät aivan mahtavia. Yleiset tilat remontoitu ajan henkeen

Miinukset: Hotellihuoneet osin nuhjuiset. Hotellihuoneiden käytävät kaipaisivat remonttia.

Plussat: Aamiainen ja illallinen olivat monipuolisia ja tasokkaita. Hyvä allasalue. Hyvä sijainti.

Miinukset: Huone ei vastannut varausta, mutta saatiin vaihdettua kahden päivän jälkeen. Respan henkilökunnan asenne "manjana" kunnes löytyi oikea henkilö hoitamaan huoneen vaihtoa.

Plussat: Saimme vaihdettua huoneemme helposti sisäpihan puolelle, jonne paistoi iltapäivän aurinko.

Miinukset: Aamiaisella olisi voinut olla vaihtuvuutta, nyt joka aamu samat ruoat. Leikkeleet puuttuivat kokonaan esim. juustot ja leikemakkarat.

Plussat: Siisteys, palveluhenkisyys, saimme sviitin samaan hintaan, josta meille kerrottiin paikanpäällä, 2 parveketta, toinen altaalle, johon paistoi aurinko 14.30-17.30

Miinukset: Ei ole sellaista asiaa.

Plussat: Sijainti ja vuoteet ovat erinomaiset. Altaallepäin olevissa huoneissa, ei ole öisin mitään ulkopuolista melua, ja eteistyyppinen ratkaisu käytävällepäin vaimentaa mukavasti kahdella ovella aulan iltaesitysten ääintasoa.

Miinukset: Voisi olla 1-2 iltaa ja aamua viikossa, jolloin ei olisi ruokalassa-/ aulassa musiikkiesitystä. Tämä ei varmaankaan häiritse kaikkia, mutta pidempään majoittuessa vähähälyinen aamupalaympäristö voi tuntua luksukselta.

Plussat: Beautiful hotel, spotless, very friendly staff. Would stay again

Miinukset: Other residents making a lot of noise at night

Plussat: Cleaners pulling chairs and furniture around in the room early in the mornings making so much noise doesn’t seem fair on the people on holiday. No consideration for those people wanting a lie in till gone past 7.30am . Not impressed so wouldn’t stay again which is a shame as it is a nice hotel.

Miinukset: Breakfast

Plussat: The staff The location The clearness fantastic place We stay here 4 times a year for the last 5 years and never got bored of the place

Miinukset: Can’t fault the Hotel just the weather was a little over case

Plussat: Hotellin sijainti on erinomainen. Huone, josta oli merinäköala, oli siisti ja aamiainen erinomainen.

Miinukset: Ei valittamista

Plussat: Sijainti.

Miinukset: Huoneet olivat viileät. Ilmastointi ei lämmittänyt. Tarvitsimme lisäpeitteet.

Plussat: The hotel is very close to the beach.

Plussat: Hotel & location was excellent.

Miinukset: View from room

Plussat: Monipuolinen aamiainen, paras sijainti: ranta ja keskusta lähellä. Kaunis, vihtyisä ja tunnelmallinen hotelli.

Plussat: Everything! Staff are very EFFICIENT, hard working,professional & friendly & the food is exceptional. It is 5 * in my opinion without a doubt.

Miinukset: Nothing not to like. The place is faultless even with renovation work taking place!

Plussat: Loistava aamiainen Erinomainen sijainti meren rannalla

Plussat: It's hard to find a good side to the hotel. The variety of the buffet would probably be the one, not so much the quality. We were lucky to have great weather during our whole stay. Even more lucky not to have booked room with all meals included, because the trip for lunch provided us a nice time outside the property and much better food.

Miinukset: First room allocated to us was right in front of construction works that were not mentioned in the hotel booking page. The bathroom was adapted for wheel chair and had no shower box, which meant lots of water all over the floor after showering. We were "upgraded" to a better room the next day. The pictures show the not so good state of the property and terrible conditions of the second room. As written in the description of the hotel, the rooms do have a safe and a minibar (I believe the later is locked up inside a small cabinet), but those require extra payment. The cleaning service forgot to replace towels on one day. The next day they didn't clean the room. We had to call reception in those cases to get them solved. This property is advertised as adults only, but it should be more straightforward and advertise itself as "Older Adults Only". If you're less than 50, you will feel extremely out of place (there's actually a motorized chair rental service in the lobby). Also, as other properties do, they should warn people regarding construction works, specially if you're putting your guest right next to it. The staff at the reception didn't seem quite receptive. I don't know if it was because we didn't fit the profile of the regulars staying there or if it was because we used booking.com to get the room (that information is actually printed in your card room holder as seem in the picture). The thing is they didn't seem quite so happy anytime we would request or ask something. If you're going because of the SPA, don't expect so much. At the first day, they said we would have to book massages 2 or 3 days in advance because they were so full. I managed to book a relaxing massage which wasn't very good. I gave up on using the facilities after that. Also, if you're getting half board, no drinks are included. So you will need to pay extra even for water.

Plussat: The facilitys where great but having to pay for a fridge and a safe in a four star hotel

Miinukset: Staff could be a lot happier some where fine but some where miserable

Plussat: Yleiset tilat ja uima-allas tilat viihtyisät. Baari ja ravintolat toimi hienosti.

Miinukset: Ruokasalin toiminta aamiaisella ja päivällisellä kiireistä. Hotelli oli täysi.

Plussat: We liked the design of the hotel, the beautiful lobby and the overwhelming breakfast and dinner buffet served every day. The buffets were indeed overwhelming with over 8 rows of different dishes you can choose from, from grilled entrecôte and giant shrimps to Italian, Asian food, salad bar and huge dessert table. So many choices and the quality was overall good. The hotel is situated in Los Christianos beach but it is the one most far away from the other hotels. But walking distance to the restaurant and clubs are only 5 minutes which is perfectly fine. Our room was half sea view and the view from the balcony was indeed very nice with a lot of sunshine!

Miinukset: Overall we think the hotel has potential but we truly think that many things could be done better! Guests are left with a feeling that the hotel will charge extra anything they can come up with which is not a service minded way to treat guests! 1. Many facilities advertised on booking.com are actually not available without extra fees. Even facilities that guests would normally expect! We don’t feel good about the following and believe that it was of great inconvenience to us as guests. Plus we got a feeling it was false advertisement because we booked the hotel in the believe that these facilities were available. Info not clear before you arrive in the lobby! A. The spa cannot be used unless you pay 12 euros per hour for the spa. The personnel is very strict with the time. I tried a massage once and even if you buy a massage you still have to buy entrance to the spa for only 1 hour and this time is including changing and showering since the personnel actually calls on you that time is up. Not a good service. However, the spa was fine. But we expected it to be an included facility. B. Roof top pool not included unless guests pay some 60 euros per day per guest and minimum requiring booking two days in a row - meaning you have to pay 120 euro per person in order to use the rooftop pool. We find that unacceptable since the advertisements does not show this! C. All other facilities like bowling, pool are not available unless you pay a fee. Only facility free of charge is the gym. 2. Normally expected facilities not available unless guest pay extra fees. We think this was inconvenient and not recommended if the hotel wants to win the hearts of its guests. A. Mini bar / fridge in the room is locked in the room so guests cannot use it. To use it you have to pay 10 euros per day. Since we were there in December it was fine for us not to use it and just drink room temperature water, but I could imagine how bad it would be for guests during summer!

Plussat: More or less everything. With less "hospice feeling" it would the perfect place to be in!!

Miinukset: Too many senior guests, average age above 70. Not sure the adult only policy really makes the place better.

Plussat: Food, plants (inside and around the hotel), spa and location.

Miinukset: Standard Guest Room is a bit small.

Plussat: Good food , staff where great,

Miinukset: Paying for water at dinner no card no water Bed where 2 singles pushed together dressed as 2 singles asked for double

Plussat: All the staff was were friendly, helpful and professional. The staff and manager at reception was most helpful All food was amazing in the hotel and something for everyone. There was so much choice for breakfast and dinner every day. The best breakfast and dinner buffet I ever had in Tenerife Our room was great, lovely sea view and reclining seats on the balcony. We need to change rooms due to construction on the hotel roof. The rooms were cleaned each day by friendly and pro maid service. Nice kettle for tea and coffee in the room and two bottles of water free each day. Entertainment was very basic and not at high standard, but every night. Overall this hotel is one of the best we have stayed in Tenerife …. we will be back :) Many thanks to all staff and managers :)

Miinukset: Nothing ! Very happy with this hotel ...we will be back :)

Plussat: Quiet and good sleep. Nice dinner: best vegetarian lasagne I have ever had. Breakfast was also very nice: warm and fresh bread.

Plussat: Very comfortable, good food, great views.

Miinukset: Nothing

Plussat: Beautiful location and great hosts. Could have easily stayed longer. Pity we only stayed a night. Do try the food at La Cocina de Jose miniño too, which is about a kilometres away, it was a great recommendation by the host.

Plussat: Lovely Cottage hotel with breathtaking view of ocean and mountains :) Great place !

Plussat: We were very happy with this hotel. The rooms were charming & comfortable. If you're looking for a quiet place, this is it. The nights were so quiet; you could hear the crickets! The food was superb! There was an incredible buffet breakfast that was freshly prepared & had many choices & which was included in the price. In the evening, the chef made a wonderful Canarian local dish (also freshly prepared) & the wine was excellent. The local town of Arona was close enough that you could drive in to get a quick meal if you wanted, and the location was only about an hour's drive from Teide. It's also close to hiking trails in the national forest. We really enjoyed our stay! We enjoyed the pool too - an added bonus!

Miinukset: On our arrival there was no one there...not a single person! There was a contact phone number at the door, & thankfully we had WhatsApp & our hosts also had it, so we were able to phone them & get info about how to get a key to our room. But as a tourist who didn't get a Spanish SIM card for my telephone, if we hadn't had WhatsApp, we might have spent the night outdoors! Also, a minor suggestion: It might be nice if the door to the balcony had a screen door on it so that we could cool the room down (there was no A/C) without getting flies & mosquitoes in the room.

Plussat: The welcome. The room, delicious and varied breakfast, excellent home cooking for the evening meal, the house wine. The private terrace, the peacefulness.

Miinukset: Nothing.

Plussat: Nice spacious room. Great breakfast. Nice swimming pool. Nicely located in rural area in South Tenerife

Plussat: Large rom and view

Plussat: Aamiainen oli monipuolinen. Sijainti kaunis. Ihana piha ja sisätilat.

Miinukset: Emäntä teki meille pyytämättä iltapalaa, josta laskutti myöhemmin.

Plussat: Cleaned everyday. Overall property was not the best, however rooms were cleaned daily.

Miinukset: There was no air con in the rooms. There was an option to rent a desktop fan for the week. This would not have helped at all with the heat at night time.

Plussat: Staff was very nice, apart from that very outdated

Miinukset: Build in the 70s or so and feels like nothing has been done ever since. Cold and leaking shower, old furniture, etc.

Plussat: Staff are great they went above what was expected, Location is great. would highly recommend. room was very clean, and cleaners were great. bins emptied daily. Super Dino's Supermarket only across the road our fridge was acting up but we never reported it, the cleaners must have realized and fridge was changed for us when we got back from the beach. our flight was not until the evening time but they have men and women bathrooms at reception with showers and all to be used - was very nice

Miinukset: there was a few insects on the kitchen counter but no fault of the hotel. was a nest under the sink i would be thinking. just wiped down counter before use.

Plussat: The reception staff were great especially Olga who was terrific with us nothing was a bother to her.

Miinukset: Everything is a little outdated, needs a fresh up

Plussat: Absolutely nothing!!

Miinukset: Staff were rude, place was dirty, cleaners were awful, would not recommend to ANYONE!

Plussat: Hotelli on lähellä palveluita ja rantaa. Hyvin sopiva hotelli aikuisille. Hinta/laatusuhde vastasi odotuksiamme.

Miinukset: Hieman vanhahtava hotelli, käytön jäljet näkyvät.

Plussat: If a beach is not one's pririty, the location is ok. The reception staff is very kind and helpful, the cleaning ladies also do their job very well, although there should be at least one more lady on each floor, as they work really very hard.

Miinukset: What we found really annoying the booking system that makes a guest go through all the process online. Once you are there and want to extend your stay, the reception sends you away to an onlinine registration and DIY. If you manage to find a working free of charge computer and book in, you are not guaranted that you will stay in the same room. Insane!

Plussat: Rauhallinen sijainti, kuitenkin kävelymatkan päässä rannasta. Todella siistiä niin huoneessa kuin altaillakin.

Miinukset: Huoneessa ei ollut parveketta eikä edes ikkunaa, muuta kuin kattoikkuna, joista näkyi hieman vuoren huippua.

Plussat: Combination of all the above and a friendly atmosphere, plus the location was ideal.

Miinukset: All good

Plussat: Hotelli sijaitsi riittävän etäällä keskustan hälinästä, joten kaipaamamme rauhallisuuden vuoksi sen varasimme.

Miinukset: Saavuttuamme hotelliin odottelimme reilun tunnin huoneeseen pääsyä ja sitten meille kerrottiin, että huoneessamme oli ’maintenance problem”, joten emme saaneet varaamaamme majoitusta vaan meidät lykättiin taksiin ja ”upgrattiin” hotelliketjun parempaan hotelliin, joka sijaitsi aivan ytimessä meluisan Golden milen varrella. Hotellikolossi oli iso ja ankea, huone kadulle päin, kamala meteli eli ei toivoakaan unesta vaikka oli korvatulpat. En olisi ikinä itse valinnut kyseistä majapaikkaa. Enkä tästä eteenpäin varaa myöskään mitään Coral Compostelan hotelleja. Majoitus oli maksettu etukäteen eikä kesken loman ollut enää haluja pilata lomaa enempää ja lähteä taistelemaan rahoja takas ja etsimään yhtäkkiä uutta majapaikkaa.

Plussat: Hotelliin mihin meidät vietiin oli ihan jees mutta ei tietenkään se mikä oltiin maksettu...

Miinukset: Emme edes päässeet varaamaamme ja maksamaamme coral compostela beach golf hotelliin. Meidät laitettiin taksiin ja kuskattiin huonompaan hotelliin...

Plussat: The quality & selection of breakfast food were really good. Apartment was furnished very well.

Miinukset: The reception desk & the dining room furniture could be of better standard. There were too many lounge beds cluttered around the pool.

Plussat: Siisti huone, hyvällä sijainnilla, kävelymatkan päässä rannasta ja keskustasta.

Miinukset: Hissi ja ulosmeno rappuineen kaukana huoneistosta.

Plussat: Aamiainen hyvä mutta hinta yläkanttiin, samoin päivällinen. Hyvät aurinkotuolit joita riittävästi. Vastapäätä edullinen kauppa.

Miinukset: Noin kilometri rantaan, korkeuseroa melko paljon. Uima-allas matala ja tarkoitettu pääasiassa lapsille. Kuntouintiin melko vähän tilaa. Kaikki maksullista: rantapyyhkeet, WattsApp huoneissa, safeboxi ja jopa matkalaukkuvaaka. Aluksi 3. krs. ullakkohuone jossa vain pieni kattoikkuna, lisämaksusta saatiin vaihdettua huoneeseen josta näki ulos ja oli parveke.

Plussat: Very large, comfortable and up to date accommodation.

Miinukset: It was about 15 minutes walk to the beach and town centre

Plussat: Hyvä sijainti vähän kauempana hälinästä, mutta lähellä kaikkea, myös rantaa. Siisti hotelli jossa tilavat huoneistot. Respan henkilökunta ystävällistä. Aamupala kallis, jos ei osta etukäteen.

Miinukset: Allasalue pieni, kuvat antavat väärän käsityksen. Aamupala suhteessa kallis mikäli ei osta sitä jo varausvaiheessa. Kadulta kuuluu jonkin verran ääniä aamuyöllä, kun roska-autot ym. Liikennöi. Siihen käväisi hereillä, mutta katu kuitenkin on vähän liikennöity. Mikroaaltouunia kaipaisin huoneistoihin!

Plussat: The view from the balcony and the rooftop pool The breakfast

Miinukset: The bed. The room was in need of an upgrade. Fridge didn’t work and we complained 3 times

Plussat: Sijainti

Miinukset: Aamiaisbufé oli runsas, mutta ei aivan mieleiseni

Plussat: Aamiainen ihan perushyvä.

Miinukset: Vilkkaalta tieltä tuleva liikenteen melu. Hotelli hieman kulahtanut.

Plussat: Everything about the hotel & staff

Miinukset: The dog barking in 1 of the rooms near to our room

Plussat: Kuntosali 10 kerros kattoterassi

Miinukset: Äänekäs

Plussat: Palvelu hyvää.

Miinukset: Huonesiivous voisi olla parempi. Roskia ei viety. Sijainti ei paras mahdollinen.

Plussat: Good hotel of the level more than announced 3*. The only thing is not perfect location, near busy street with night club nearby. I would recommend to book a room with windows looked not at the street.

Miinukset: Furniture and accessories needs some renovation

Plussat: The roof top pool was very nice, water cold but beautiful views, we were there for a Christmas holiday, most people were retirees, and all entertainment was directed towards that age group, bingo every night etc very few teens and kids, might be different in the summer time. A good breakfast with lots of choice including a glass of sparkling wine!! Very comfortable and clean, a good location.

Plussat: Todella runsas aamiainen. Hyvä allasalue.

Miinukset: Aurinkotuolit lukittuna,ja sai käyttöön vasta aamulla yhdeksän aikaan.Erikoinen show,kilpailu asukkaiden kesken parhaista paikoista ja tuoleista.

Plussat: Quiet, clean room with large twin bed. Nice staff with good manners and willingness to help. The night manager was particularly helpful. Luggage room facility very useful. Location central but not so close to the beach. It's 10-15 min walk to the closest beach. Nearest proper supermarket not close either. Close to bus stop and other transport. Nice clean hotel with good facilities.

Miinukset: Breakfast didn't have vegetarian options in hot section. Room was close to the road. Couldn't use the balcony because of noise and pollution from road. No kettle in the room. Iron was provided upon request. Late checkout not possible. outdated decor. Popular with old clientale.

Plussat: Suosittelen

Plussat: Aamupala oli todella hyvä

Plussat: We stayed here for just one night as a stopover before going to La Gomera Island and it was the perfect start to our holiday. We did some sightseeing, made use of the hotel's spa and had a lovely dinner there. Reception staff very friendly and welcoming.

Miinukset: I regret we didn't book more than one night there.

Plussat: Nice family hotel with amazing views of the mountains, and the sea. It's perfect for couples or friends who are hiking in the area and are looking for some comfort. It's quite high up in the mountains so it is a bit cooler than the coast of Tenerife which is probably very nice during hot summer days. In sum, this hotel is good price for the value.

Miinukset: The decor of the room is a bit simple.

Plussat: Everything was perfect!!

Miinukset: Everything was perfect!!

Plussat: It is a very interesting and unusual historic building. The rooms are comfortable and the restaurant serves mostly good food. An important feature is the spa which has a lovely warm swimming pool and 2 jacuzzis. The staff are all very helpful and pleasant

Miinukset: It is difficult to find especially in the dark and from the airport. It would be helpful if simple but slightly longer directions could be sent in advance as those that are recommended by google maps are unhelpful and we ended up getting very lost. The restaurant was in general very good but on our last night both of us were disappointed by a very poor meal.

Plussat: This hotel really is full of character with lots of history and charm. The staff were friendly and the hotel had great views. The in-house massage was amazing!

Miinukset: Our bathroom was extremely cold (window vents cannot be closed) and the towels were very small so showering wasn’t a pleasant experience. The breakfast room was very unique and interesting but the food itself was a bit uninspiring compared to our experience of other hotels in Tenerife.

Plussat: Wonderful hotel with a very good restaurant. Very nice decoration. It also have a spa which unfortunately we did not have time to enjoy.

Miinukset: Nothing, but it is worth remember that the hotel is somehow isolated, so you definitely need a car.

Plussat: Hyvä aamiainen, kaunis sijainti ja suht ystävällinen henkilökunta.

Miinukset: Huone oli erittäin kylmä kaksi ensimmäistä yötä/vuorokautta. Oli vaikeuksia nukkua ja joutui pukeutumaan talvitakkiin. Saimme patterin, kun pyysimme vastaanotosta

Plussat: The swimming pool and spa area, although it was a bit outdated.

Miinukset: The room was dusty (even found dead bugs on the floor) and the bed was quite small with an old mattress and old sheets. The breakfast was not very varied and the coffee was terrible. The rooms were also very noisy since the walls were so thin, you could hear everything that your neighbors were doing/saying.

Plussat: The view from the hotel was gorgeous! The hotel was also comfortable, and I liked the pool/jacuzzi and relaxing area. Having breakfast in the hotel was quite convenient.

Miinukset: The hotel is a bit old, and the floors weren't as clean as one would expect. Rooms are a bit small.

Plussat: Staff were wonderfully helpful and spa facilities very nice. Location was rural but that was what we were looking for. A car would be a must.

Miinukset: Rooms, especially bathrooms in desperate need of renovation.

Plussat: Hyvä sijainti ja ystävällinen henkilökunta! Kiva tunnelma allasalueella.

Miinukset: Huoneet jo hieman kuluneet, ensimmäinen huone myös vaihdettiin, kun lakanoita myöten haisi tupakalle. Aamupala ei kovin korkealaatuinen, vaikkakin valikoimaa paljon.

Plussat: The room and the view was beautiful and the breakfast was nice .

Miinukset: The room don't have enough plugs next to the bed needs 2 atleast .

Plussat: Olivat hyviä ja nukuttiin hyvin

Plussat: Location is good but heard many people complaining about the noise from the bars and clubs nearby.we were on the 11th floor so wasn't as noisy for us.

Miinukset: Good location but dated hotel with tired bathroom not a 4 star hotel in my opinion but staff were very accommodating.

Plussat: Hotellin sijainti on hyvä, allasalue/puutarha on mukava.

Miinukset: Huone oli aivan surkea, pieni, tv ei toiminut,vettä tuli huonosti wc pönttöön, käsisuihkun päälle laittaminen vaatii järeitä voimia(joita minulla ei ole), vaatekaapin ovi ei auennut.

Plussat: Great value for money, we paid 350 euro half board for 4 nights in January 2020. We asked for top floor, were given without any hassle, checked in 3 hrs before standard check in time. Carmen at check in was very very nice. Good food, nice pool. overall superb

Miinukset: Nothing important one particular staff at the reception wasn't interested in talking to us at all, whenever we saw her we waited for someone else to show up.

Plussat: when we complained about our room we were transferred to a much cleaner room in other block with less noise.

Miinukset: our room was very noisy from the "music" from Leanardos. the room and bathroom had insects cockroaches etc.

Plussat: The sun

Miinukset: Dated not what it says on the tin we have been cat fished

Plussat: The breakfast was excellent and could not be faulted. The staff were also very helpful.

Miinukset: Perhaps the times could have been from 8-11 and the toaster could have been very much quicker as the toast had to be done twice and then it was almost done to a crisp.

Plussat: Very clean

Miinukset: The noise

Plussat: Sijanti

Miinukset: Muuten kiva hotelli hyvällä paikalla mutta musiikki kakofonia viereisistä discoista aamu klo 6 asti oli valitettava kokemus, onneksi oltiin vain yksi yö. Respa opasti seuraavalla kerralla pyytämään huoneen rauhalliselle puolelle.

Plussat: Hyvä ja riittävä

Miinukset: Breakfast was cold everyday. Shocking food

Plussat: Helpful staff. Safe location. 5 minutes walk to nearest beach and shops

Plussat: Allasalue oli siisti ja viihtyisä. Sijainti oli myös mielestäni hyvä.

Miinukset: Huoneet melko kuumat koska ei ollut ilmastointia. Meidän huone todella vanha, olisi ainakin remontin tarpeessa. Aamupalatila todella meluisa. Muut vieraat olivat ikääntyneitä ja meluisia brittejä.

Plussat: Kokonaisutenaan hyvä vastine rahalle. Todella runsas ja monipuolinen aamiainen. Ystävällinen henkilökunta.

Miinukset: Kadulta illalla myöhään kuuluva musiikki ja hulina. Sänky kahdelle hiukan kapea ja ilman petauspatjaa. Todella iso hotelli, jossa aamiainen hälyisässä salissa.

Plussat: Huoneisto hyvän kokoinen kahdelle sinkulle.molemmilla ikäänkuin oma huone.aamiainen monipuolinen.

Miinukset: Jääkaappi huoneesta puuttui. Pistorasioiden vähyys.

Plussat: Palvelu ja ruoka oli hyvää. Sijainti hyvä. Linja-autopysäkit lähellä. Auton sai vuokrattua hotellilta.

Miinukset: Sängyt epämukavat, puutui sijauspatjat. Kohtuu hyvin saatiin nukuttua, mutta toisinaan yöllä heräsi, kun melu kantautui huoneisiin selvästi. Taitaa olla etelän maiden hotellien huonopuoli.

Plussat: Aamupala hyvä ja henkilökunta aamupalalla ystävällistä ja työteliästä.

Miinukset: Iltaohjelmia lähes joka ilta. Toisaalta hyvä mutta äänenvoimakkuus häiritsi monena iltana. Minigolfradan pinnan uusiminen tarpeen. Rikkinäinen pinta ei innostanut pelaamaan. Uima-altaan vesi voisi olla lämpimämpää.

Plussat: Very clean room.

Miinukset: I paid for Xtra room on the 13. floor. First 2 nights I had stay in family room on the 9. floor. Not good.

Plussat: Location

Miinukset: Bed was extremely uncomfortable room was cold had to request extra blankets only one socket in room had to unplug television to be able to charge phone

Plussat: Sijainti ja aamupala hyvä

Miinukset: Sängyt todella huonot ja ei ilmastointia

Plussat: Good choice of foods, savoury as well as sweet. i liked the self-service, and that there were always enough empty seats available.

Miinukset: Some of the foods were rather tasteless - they looked better than they tasted, eg the salads, and the cooked breakfasts. The yoghurts in small containers tasted horrible - of chemicals - though the loose 'natural yoghurt' was fine. The biscuits and cakes didn't taste nice either, nor the fruit drinks. i prefer natural healthy fresh foods.

Plussat: Ystävällistä henkilökuntaa.

Miinukset: Haiseva vanha huone, varmaan homeesta

Plussat: The staff were very helpful and friendly.

Miinukset: Nothing

Miinukset: staff

Plussat: The Location rite on the los cristianos village

Plussat: I liked so much housekeeping work..very good!! Very clean rooms!!

Plussat: It was my second time staying there and I thoroughly enjoyed it. Only thing was waiting for the elevator as they were working on two of the existing ones but it helped my fitness and I took the stairs and did me no harm

Plussat: siainti hyvä ja bussiyhteys lähellä,aamiainen runsas

Miinukset: ei

Plussat: Superior room was spacious and balcony commanded a superb view

Miinukset: Awful food, cutlery,crockery & glassware not properly cleaned Lifts broken down . entertainment poor. Hotel badly in need of upgrade.

Plussat: Siisti rauhallinen ja hintaisekseen erinomainen hotelli.

Plussat: was fairly well situated in los cristianos. The room was huge and being on 13th floor had a great view

Miinukset: The bed and pillows were not fit for purpose. They were so hard as to be unusable. I complained at the desk and was told there had been other such complaints. Yet no change. dreadfull

Plussat: Room was excellent

Miinukset: Buffet breakfast was frantic and not enjoyable at all

Plussat: The friendlyness of the staff and the short walk to the beach and shops.

Miinukset: The food was not very good, i understand the hotel is a 3* but have stayed in 3* before and felt the food was below that rating,

Plussat: The meals .Views. Location.

Miinukset: Lift was out of order a lot of the time (floors 8 to 15) Computers not working (one out of the four ,worked occasionally)

Plussat: within easy reach of beaches restaurants etc., quiet at night and nice pool view.

Plussat: The Andorra is kept spotlessly clean, we requested a clean, spacious higher level pool view room and that is exactly what we got. Good selection for breakfast. Staff & service excellent. We had an evening flight so the luggage room, toilet & scales to weigh the suitcases were a godsend, thank you. A great 3 star complex

Miinukset: Minor observation -Sometimes the scraping of furniture over the floors from neighbouring apartments was noisy, especialy if the maids were cleaning early in the morning.

Plussat: the hotel was very centrel and close to all amenietys

Miinukset: no

Plussat: Location is ideal for both beach, shopping and entertainment.

Plussat: I enjoyed the stay very much. Thank you!