Kimpton Hotel Monaco Seattle

We paid for an upgraded room on a high floor with a city view but our only window faced an office building about 50 feet away across an alley. We could see nothing else.

Hip hotel for sure

I enjoyed the friendly service, fast elevators, starbucks coffee in the morning, and the over all cleanliness of the room. I also enjoyed how quiet everything is from the a/c to the bedroom door to the elevator doors in the hallway. Everything was quiet.

The mattresses could have been better quality. The linens were nice upgrades but the mattress felt like a cheap budget line mattress. Also, the robes that were offered in the closet were gross to the touch. They should be replaced immediately with new plush robes. I mention that because plush robes are advertised as one of the luxuries of staying in that room.

Love the decor

I loved the decorations and the comfortable "living room" downstairs. We sat and read while the kids played chess for about an hour. They also have a wine happy hour but we were always out.

We received an email the day before we checked in giving us some choices on room location, early check-in, bed size, etc. One of the choices was "spacious room" which we asked for because there was 4 of us. We weren't expecting an upgrade but sometimes some of the rooms have a little more space than others. We literally got the smallest room available. There was this big huge wall right next to the window. The other rooms had two windows and the additional space. We really wouldn't have thought much of it except for the fact that we requested a spacious room when asked. My point is, don't ask me and then give me an even smaller room than normal. The other problem was there were only 3 towels in the bathroom. Again, there were 4 of us…We called twice to request additional towels. Finally, my husband found a staff member in the hall and asked them to get us towels. The next day the cleaning person left us 3 towels again. Called to request towels AGAIN, no towels. Found the closet in the hall unlocked and got some towels out of there. I also don't like the fact there is no coffee maker in the room. I don't want to have to get dressed to go down and get coffee. For the price, I would like to have someone respond to my requests.