Seattle hotellia

Plussat: Complimentary wine ; bed comfortable; quick check in: room was nice; location;

Miinukset: Temperature in the fitness was far too warm: could not adjust. Called staff but no response

Plussat: Friendly service, very nice to our two young boys, good rooms, great location, modern vibe

Miinukset: Only gripe is that something in the kitchen "broke" which meant no pancakes for two days in a row ... which I didn't really understand because the omlettes were flying out of that kitchen and I'm not sure what specialized pancake equipment is needed;-)

Plussat: Very nice room when we finally got what we requested. Really helpful staff. Loved the daily wine tasting. On site parking was awesome. Perfect location.

Miinukset: Didn't have the bay view room we requested (overbooked-not ok) so we were stuck on a lower floor the first night which was incredibly noisy. Also it was Gay Pride weekend so it was crazy there. The next two nights we had a top floor bay view room which was awesome except there was this random really loud noise (elevator grinding or something ) that woke us up several times each night.

Plussat: I love the location and the clean, modern style. Staff is also excellent.

Miinukset: There was a lot of noise filtering in -some from children in the next room, but a lot of mysterious whines and wails and clunks that sounded like they came from the mechanicals of the building.

Plussat: Service and Location were awesome. Close to Westlake Center where you can catch the monorail or Link light rail.

Miinukset: Pillows weren’t great for me, but I also didn’t ask for another one. No pool or hot tub and bath tubs seemed old even though I don’t think they were.

Plussat: The motif is a great place to stay. I went to Seattle with my boyfriend to celebrate his birthday. It was the perfect location as it is in the middle of downtown Seattle. We didn't have to go far to get a bite to eat or to have a few drinks. It's a nice hotel, the rooms were clean and it was very spacious. Coffee and water in room. They upgraded our room since it was a special occasion. Overall I had a great time and I will stay there again when I go back to Seattle.

Plussat: Bathrooms in every floor, evening happy hour with dre wine, cool bar/ restaurant

Miinukset: They tried to upsell you on everything. Early check in before noon $50, cot( which over the phone they said was free) but once we were checking in they wanted to charge us $40 per night. Staff at the front desk not very friendly more like sales people.

Plussat: Employees are great and helpful! Great location.

Miinukset: More of a business hotel. I booked a partial view of the bay room and it was just that. Expected a bit more than what I was hoping for and was let down. Unexpected charges.

Plussat: Beautiful room and spaces!

Miinukset: The resort fee that's required seems like a secret they don't want you to know about. The elevators are old and clunky.

Plussat: Great hotel overall. There is a bar area on the terrace thats a great place to hangout and have a few drinks. Friendly staff, comfortable beds, even helped me out with my toothpaste i forgot at home. Close to pikes market and everything down town.

Miinukset: Nothing, it was a great experiece.

Plussat: Location

Plussat: Great location, friendly, helpful staff. Only stayed one night so we didn't get to sample all the amenities.

Miinukset: Bed wasn't as comfortable as we are used to.

Plussat: Great customer service and advice from the front desk, very comfortable and well-equipped room, excellent location.

Plussat: Excellent location. Clean, modern hotel.

Plussat: Large and clean room, and nice view of the bay.

Miinukset: When using wireless internet, do not select strong wave access point which is too slow. If you select weak wave access point, the speed will be no more a problem.

Plussat: Excelent location Downtown, at walking distance to main streets and attractions such as Public Market, shopping spots, theater etc. Large, clean and comfortable room.

Miinukset: Front desk personnel very unfriendly, or should I say rude. The one who attended us at check-in seemed to make efforts to be unpleasant. No "good evening", no "welcome" at all, and simple questions seem to deeply bother them, they clearly want to get rid of you quickly.

Plussat: The central location and the very high standard of the hotel. Having a good pub underneath the hotel was also a bonus.

Plussat: Cleaning staff.bag storage staff.room view.Access to all in Seattle downtown via walking.

Miinukset: On check in we were not given the room booked and I had to go back to desk to ask for it.I was easily handled, but embarassing to have to ask.Would have liked to have opening windows, but no biggie

Plussat: Location for a lot of activities

Miinukset: The person that was suppose to be there to make us comfortable, was very snooty to us.

Plussat: It's central downtown location. Loved closeness to the market.

Miinukset: $30 automatic parking fee was steep considering price of hotel. Wasn't expecting that. Yikes!!

Plussat: This is a beautiful hotel on the water. The rooms are immaculate. The staff always helpful. The restaurant was an added bonus. Would definitely stay again.

Plussat: Located right on the waterfront. Beautiful common rooms and restaurant to look over the water and watch the sunsets.

Plussat: The room and staff were great!!! Clean everything!!! Great location!!!

Miinukset: Overpriced valet parking $41.00!!! Just ridiculous!!!

Plussat: Fireplaces in every room. Cozy feeling of a lodge and views of the stormy water.

Miinukset: Our water view room had a piece of dock equipment (mobile people gangway or something) partially obstructing of our water view.

Plussat: As tourists, the location was ideal and right in the middle of a ton of sites and restaurants. The decor and view were incredible as well, and I highly recommend cocktail hour in the gorgeous bar. We had dinner and breakfast at the restaurant and both were incredible. Would absolutely recommend this to friends, and wouldn't hesitate to stay here again.

Miinukset: The only complaint I have is that we had issues with our fireplace, and while I'm sure 98% of it was user error we also kept getting conflicting information on how to make it work from various hotel staff. We must have asked for instructions on how to turn it on and off four different times and were told four different instructions on how to operate it.

Plussat: Ambience

Plussat: Great hotel great views great location

Plussat: The location and the lobby guest lounge.

Miinukset: The lack of parking forces you to use the valet at $41/day. A hotel of this prestige should offer a continental breakfast and free coffee in the dinning area. I've stayed at many hotels in this price range that do offer it and parking for guests is free. Definitely paying for the location and name.

Plussat: Easy walking access to pike place and downtown Seattle Beautiful lobby Great place to sit and watch the water Very romantic Cozy bed Good food from room service Also loved the little convienence store in the lobby!

Miinukset: Staff wasn't super helpful, but I'm thinking that was mostly because it was the holidays and it was pretty busy The hotel cleaning staff kept on changing the shower head to the one we didn't like and we had to keep changing it back. That was just a little weird. Wish our room had a tub. Thin walls.

Plussat: Loved going to large room off lobby to have a very relaxing experience seeing the water and mountains at the same time. Was with my sister and we were able to visit Pike Street Market and the downtown several times (even in light rain) because of the hotel van amenity.

Miinukset: was hard to get ride to ferry using the hotel van as it was on the hour schedule.

Miinukset: I've stayed in better economy type inns. Cool location , but way dated and a need for up dating. The price didn't match the facilities

Plussat: One of the best locations in Seattle with views of the Puget Sound from all the public rooms.

Miinukset: Half the rooms face the service road and car park.

Plussat: Good location,facilities,comfort.Room calm and peaceful

Plussat: Very luxurious and comfortable--staff very attentive (though hotel was not full). Loved the bathtub and quality of bedding. Could have moved in for the winter...if time and money allowed! The mac and cheese with lobster in restaurant 6-7 was divine!

Plussat: The view was beautiful and the furnishings in the room were great. We loved the romantic setting!

Plussat: waterside is lovely, doors open directly to a deck on the Puget Sound..

Miinukset: 1. the room was damp with humidity ( bedding felt wet to touch)

Miinukset: Old and not so well maintained.

Plussat: Location

Miinukset: No

Plussat: Pretty much everything, except see next question.

Miinukset: I didn't like having NO free TV. Also, the pillows were slightly too big.

Plussat: The fireplace, bathtub and shower

Miinukset: The high cost of room service with no other food options available; the construction work, paying a $30 a night upgrade for a bathtub but not the view and not being told applicable taxes would amount to $45 a day!!!!

Plussat: Very nice staff, very comfortable bed and pillows, nice room and bathroom, loved being on the water. Also convenient for walking around Seattle.

Miinukset: The absolutely only thing is that the screen door was torn at the bottom, looking shabby and out of place with the beautiful room.

Plussat: Great location and friendly staff.

Plussat: Nice rooms

Miinukset: Small windows, not much light. Also very limited tv options. Would d like access to Netflix.

Plussat: Great staff. Great location. what could be better?

Miinukset: It's the best

Plussat: Close to business district, restaurants, and entertainment...

Miinukset: Given the room rate, free bottled water should be supplied...not $8 per bottle.

Plussat: The Fairmont was the perfect romantic weekend getaway. Walkable to coffee, wine bar, excellent resturants, several theaters and Pike Place for breakfast at Lowell's. Service was top-notch. Staff was personable and attentive.

Miinukset: I didn't like having to leave.

Plussat: Staff and location excellent.

Miinukset: Hotel partly closed for renovation during our stay.

Miinukset: We booked a “Family Package” but were placed in non adjoining rooms. I hate this- it always happens and hotels pretend to not be in control of the reservation or room assignment. We were separated from our kids and it made the whole experience anxious. We booked 4 months in advance- they got my credit card- I should have got an adjoining room.

Plussat: beautiful indoor lap pool encouraged exercising; large comfortable rooms with excellent mini-bar and tea pot (so often just a coffee maker and I drink tea); great location - easy walk to tourist sites and waterfront

Plussat: Great location, short walk to Pike Place Market.

Miinukset: Wifi is not included in the room price.

Plussat: Hotel and service were both great. Would stay here again.

Miinukset: We had an unexpected guest stay the night with us and apparently due to fire codes we could not get a rollout bed delivered. We were in a suite so I don't know what type of room it would have fit in.

Miinukset: A little outdated

Plussat: The indoor pool and hot tub the high thread count of your sheets

Miinukset: Coffee should have been provided in your room.....bothersome to have to go to the gym every morning!!

Plussat: The pool and hot tub and work out room - wonderful concierge

Plussat: Location and staff

Miinukset: The room didn't cater for children (i.e. we booked a suite and needed a fold up bed)...

Plussat: The old world flavor and charm of a luxury hotel that has been updated without losing its taste.

Miinukset: Nothing.

Plussat: staff very friendly and helpful; elevators were fast; food at the banquets was excellent; free newspaper on weekdays

Miinukset: bed not as comfortable as I had hoped but room temp control was great

Plussat: Lovely decor, warm professional staff, a truly luxurious experience

Miinukset:

Plussat: Room was very clean, spacious, beautiful view and super comfortable. The location was perfect as we walked everywhere. The staff were very friendly and helpful.

Miinukset: Didn't like the fact that parking was not included in the price, you had to pay $48 per day. So we decided not to rent a car, and just use Uber which ended saving us money.

Plussat: The staff was very friendly and easy to talk to. The valet men were quick at getting our vehicle ready. Room service was also quicker than expected.

Miinukset: One of the staff members got us excited about our view. She said it was her favourite room and you can see the Ferris wheel. Once we got in the room the view was nothing special and there was no Ferris wheel in sight at all.

Plussat: King size bed, super comfy!

Miinukset: Hotel parking is to expensive

Plussat: Very comfortable bed and pillows, clean room. Liked the circular towers and proximity to the waterfront and Seattle Center.

Miinukset: No useable fridge in room - had to request an extra since the one in the room was full of over priced mini bar items. Slow check in, pool was closed for remodeling.

Miinukset: One of the elevators wasn’t working so it was a 15 min wait to get downstairs. It was also a 15 minute wait to get checked in because there were only 2 people working at the desk. Not what I would expect from a Westin

Plussat: Located downtown, Westin Seattle is a short walk to the Pike Place Market and less than 2 blocks to the Monorail station where you can hop on for a 2 min ride to the Seattle Center (Space Needle). The hotel concierge was very helpful in our 2 day city exploration. There are many restaurants within a 2 block radius. You are supplied 2 free bottles of drinking water daily.

Miinukset: Food is a bit more expensive and breakfast buffet has limited choices.

Plussat: Traveling on business and the Westin Seattle was our conference hotel with a good location. Everything was going great until the checkout experience. Too bad this was my lasting impression. The property is am expensive standard business hotel that could be luxury with am upscale change in cistomer experience

Miinukset: This is an expensive standard hotel. There is nothing plush or above the standard to warrant a non conference rate of $400 a night. The Concierge person, Louise, is rude and has an attitude. I asked a simple question about the location of the bell stand and in a very rude manner she replied, "it's at the luggage assistace desk and gestured behind me. When I told her clearly I hadn't seen it, she double downed and said, "that"s what they're there for!" in a condescending tone. The other guests were made uncomfortable to witness her poor and substandard customer service. I am also sending correspondence to hq.

Plussat: Close to monorail

Miinukset: N/A

Plussat: Room, view, excellent staff and service

Miinukset: More resturants, better gym, esp. for the money, I can get Airfare and sleep @ the Bellagio for the same amount for one night @ the Westin. I know its Las Vegas, but make the experince a little better

Plussat: amazing service

Miinukset: the price

Plussat: I liked the views and the Relish restaurant food.

Miinukset: There was no hot tub. I did not like that I was asked when I planned to check out.

Plussat: The view is nice and close to everything downtown. Not a bad walk to the stadium - we were there for an event. Easy to catch a taxi.

Miinukset: At busy check-in hours they did not have all the desk staff available and there were long lines for check-in. Took about 30 min to get through the line. There were many young drunk 20 year olds in the hotel that night. They stood outside our room talking at 1am until I asked them to please go in there room. They then spent the last couple hours being loud and running down the hall banging on everyone's doors until I finally called security at around 3:30am. This is not what I would expect from a high end hotel with the amount of money they charge. At check-in we wanted to self-park (not worth the $25 more per night for valet. The gate for self-park was closed with a sign to go to the main entrance location (this causes a 6 block detour with the one-way streets). When we returned the valets told us that self-parking was not being allowed due to an event (which we were there for). So they were only allowing valet (to rip us off another $25/night). We were then told we had to go another 6 blocks detour to the only self-parking option if we did not want to allow them to park our car. I would have been fine with the location we parked at if it had been clear. The process made it clear that they made it super difficult so that everyone would just do the valet parking. Once you get in line to check in you have no way out due to the valet only. The hotel also charges very high prices for wi-fi per day. I would expect for a hotel that hosts events and such would allow free internet access or at least a decent price. For a slower speed for download up/down than I get at home they wanted $29/day. I would not stay here again and would say that it is not equal to a 4 star hotel. It felt as if they were not staffed appropriately and felt ripped off at every turn.

Plussat: our room was facing north and we had an ecellent view of the space needle area

Plussat: The view from our 47th floor room was breath-taking. When I booked the "Deluxe City View" I was expecting to be on the higher floors, but not the top! What a pleasant surprise! The beds were very comfortable. The room was small but served its purpose - a place to crash after a night out on the town - so I had no complaints. The location was perfect for finding places to dine and dance within walking distance.

Miinukset: I was disappointed that there was no free wifi in our room (free in lobby after obtaining code from hotel staff). As many others have mentioned before, parking is very expensive ($39).

Plussat: very responsive to whatever I needed.I remembered that I needed to worm up my food and they provided a microwave which I was not expecting

Miinukset: Nothing

Plussat: Great location, reasonable cost and very clean and quiet.

Plussat: It was very convienent to shopping and dining facilities. The views from the room were spectacular. Very enjoyable stay.

Miinukset: n/a

Plussat: Easy check in and express check out. Perfect location for exploring Seattle on foot as within easy walking distance to Pike Market, shopping centres, monorail etc...great views of Puget Sound and the Space Needle (we were on the 40th floor).

Miinukset: No free internet in hotel rooms - had to go to lobby for free access which is very inconvenient. Bathrooms are on the small side but "Heavenly Shower" was great.

Plussat: Location is great. 10 min. from Market; 15 min. From Seattle Center

Miinukset: pool & fitness

Plussat: I picked it for the proximity to Pike's Place and the Seattle Center and was very pleased with being in walking/bus distance of many activities.

Miinukset: The room was very small for four persons.

Plussat: The bed,

Miinukset: Remote would not turn on or off the TV. Had to use the power switch on the TV. Inconvienent.

Plussat: what I learned at the conference

Miinukset:

Plussat: Excellent location, quiet and spaciouls suite, super clean, plenty of amenities, comfortable king bed, and my business partner has arranged a special rate which really made my stay all worth it!

Miinukset: Should provide free drinking water

Plussat: Clean, comfortable, and spacious room. Courteous enough staff. Impressive building, with great location.

Miinukset: Despite the high price of the room, they nickel and dime you for everything. Parking is not included in the price, even though the Hyatt owns the adajecent parking garage - hotel guests pay the same rates, if not more, than the general public who uses the same garage. Not a single movie channel (hbo, etc), so that you will have to buy their on demand movies for $20. Room service is overpriced and mediocre, with small portions.

Plussat: The staff was very friendly and helpful. I reserved a king suite and the bathroom and tub were amazing. I also liked the push button shades that allow you to completely darken the room. For breakfast one morning I ordered room service and it arrived on time and was delicious. The pillows were comfortable. Starbucks is located right downstairs!

Miinukset: Two of my "clean" towels had a lot of hairs that were not mine. In fact one had a big hair ball folded in it. That was kinda nasty to find after taking a bath. The bed was not very comfortable and made my back hurt. I thought since it was firm that my back would love it but I was wrong.

Plussat: Nice quiet room, large very nice bathroom, helpful friendly staff, overall an excellent 4 star hotel. Winter rates are very reasonable, summer not so much...Good food and shopping with in walking distance, all except for breakfast, never did find a "good" breakfast despite paying $45 for two. I'll be back.

Miinukset: Parking. Valet $45 / Self $30. Saturday nights self parking is full.

Plussat: Room

Plussat: The room was very nice and modern, bed was comfy, and the workout facilities were excellent! Nice to have a Starbucks, deli, and sushi restaurant attached to the hotel.

Miinukset: Didn't like that I had to pay for access to the internet. $10/day for low speed, $15/day for high speed. A nice place like this shouldn't nickle-and-dime its customers, especially when even the cheapest Motel 6 usually offers free wi-fi these days.

Plussat: Fantastic and clean rooms, and amazing staff. Would love to visit again.

Plussat: View and room was very nice. Great service.

Miinukset: Bedding is not very comfortable. Feels like all you have is a sheet on your bed. Super short bath tub.

Miinukset: Want a spa on location

Plussat: This was the second time I’ve stayed at this hotel recently for 4-5 days. Both stays couldn’t have been better. The room was pristine and the staff went above and beyond to be accommodating. You can text requests for things like extra hangers or anything you might need during your stay. I checked in and out on the app, and used the app as my room key. I literally never one time had to go to the front desk during my entire stay for either visit. Any requests I made for things in my room (steamer, extra pillows, etc) were brought to my room within minutes. I honestly have never stayed at a hotel that is so consistently amazing. Highly recommended!!

Plussat: Nice rooms and common areas

Miinukset: Hotel is very large and because of on going conference elevators very slow

Plussat: We were able to easily access the hotel from the airport via mass transit with all our luggage. The staff were quick and efficient and made the whole experience easy and enjoyable.

Plussat: Good location

Miinukset: Conceiger was unhelpful. She had zero interest in assisting.

Plussat: The bed/bedding was amazing

Miinukset: Having to pay for room internet

Plussat: The staff made sure we were accommodated during our stay, they even welcomed our small dog with no added cost. We were having issues with our home and needed to stay in a hotel local. I'm so glad the Sheraton is where we picked.

Miinukset: Everything was great.

Plussat: I checked in early and got a room with a view. It was convenient that the Sheraton offered luggage storage for the comic con.

Miinukset: I’m allergic to down feathers so I requested down alternative blankets. I received two thin blankets promptly which was great, however I felt they could have been thicker blankets as I was a bit chilled.

Plussat: Very good location in the heart of Seattle. Hotel was being renovated, but our room was lovely.

Plussat: super nice and very friendly staff !

Miinukset: no regular parking and pool is closed early

Plussat: very good location for walking to the ocean or the market

Plussat: Nice room, good location. Quick services and friendly supportive staff. 'Go green' option to receive reward for skipping room service.

Miinukset: Rooms and food on the pricey edge, albeit similar to comparable hotels in Seattle.

Plussat: location. walking distance to the water, the market and the tram.liked the green program that gave food or points for not using maid service.

Miinukset: water pressure could be better. no free hbo

Plussat: Vey clean rooms. Friendly and helpful staff. Great location in the city. Love the view. And very affordable

Miinukset: Nothing

Plussat: The room was clean and comfortable. Neat lobby. Plenty of staff on hand. Good location with regard to Pike's Market.

Miinukset: Taxes and fees not included in cost of room such as $33 a day to valet car, 20% city tax, and "other" fees. On-site dining was marginal at best given the high cost.

Plussat: The check in process was very fast, friendly front desk staff. Valets were also great.

Miinukset: Our shower smelled moldy and even after running the water for a while the smell did not go away. For the price of the room, wireless internet should be a free service to customers. The parking cost was higher than what was advertised and I was shocked to have to pay an additional $66 for parking for 2 nights, plus tip for the bellman and valet (which I expected to pay).

Plussat: Accomodations/staff at check in/restaurant/work out room

Miinukset: It was quite busy at check in on both days - large crowds checking in

Plussat: good location

Miinukset: guest service is slow

Plussat: The location is perfect!

Miinukset: It is the last time I will stay in this hotel. The ratio quality/price is very bad. No bathrobe in the bathroom (obligation to ask many times) Glass window broken during 7 days. Impossible to get a table on time for breakfast 35 minutes and 20 minutes. American breakfast without cheese and vegetable. 33$ parking for the guest is not acceptable. Impossible to modify any reservation made in advance

Plussat: LOCATION & SERVICE

Miinukset: SWIMMING POOL UNDER DECORATION

Plussat: The area.

Miinukset: The pool and spa was closed and that was not mentioned.

Plussat: The people are nice, customer service was great. The price for all the extras was no good. Besides the cost of the room all the other things you could need from the hotel and the cost was not inviting.

Miinukset: Parking $33+ a day for customers. Where is the love.

Plussat: Large room with good facilities

Miinukset:

Plussat: location

Miinukset:

Miinukset: Renovations at the restaurant caused slow service for dinner, location a bit further from eateries than thought

Miinukset: Parking attendants were not friendly; made it very uncomfortable to valet park my car. It also became annoying when they were not readily available.

Plussat: The location of the hotel was great and the Place was clean. Staff was friendly.

Miinukset: The price for the valet was pretty high for overnight parking

Plussat: The location was great, we had a huge room, and the staff was exceptional. We were able to check in early -a blessing- since we had just finished a cruise and had no where to put our bags. We were also able to leave out bags for free after check-out when we has several hours to kill before heading to the airport.

Miinukset: I wish there had been a pool, and the restaurant prices were 10% too high for the quality.

Plussat: It was very spacious. Booked a regular room and much to our delight they upgraded us to a large suite! Fantastic staff!

Plussat: great bed and view from the 29th floor. staff was very accommodating.

Miinukset: up the hill the first time was a little tough but it really wasn't that bad. the hotel lobby smells like the restaurant which can get a little overwhelming when first walking in.

Plussat: Location is good.

Miinukset: Staff is extremely disrespectful and not willing to help.

Plussat: Close to all the life of the city e.g. water, restaurants, shopping, etc..

Miinukset: I had booked for three rooms and when checking in the front desk let me know I had booked for 5 rooms? I showed them my booking and they said I would have to go back to booking.com

Plussat: Your staff is professional and friend. The location is convenient and the facility is good. I would recommend your hotel to my friends and colleagues.

Miinukset: The hotwater system needs to be upgraded.

Plussat: The room was spacious!

Miinukset: Breakfast food options and service were terrible and to make it worse, I had pre-booked it for three mornings... It was one awful meal experience!

Plussat: good beds

Miinukset: old room, no hot tub

Plussat: The staff was friendly

Miinukset: We had dinner at the hotel and were not mentioned any of the specials going on for New Years so that was poor I thought and the hotel and our room smelled like chlorine, which is not something that you want to smell in your room, also when your paying for a room you should not have to pay $32 for parking, when we paid for the room and dinner.

Plussat: Fabulous views from our room. Very convenient location.

Miinukset: Parking valet is inconvenient and expensive.

Plussat: Friendly staff and central location.

Miinukset: Having to pay for internet!

Plussat: The comfort of the room and value for money.

Miinukset:

Plussat: My whole family of 6 loved this hotel the staff and location

Plussat: Spacious rooms, convenient location, nice pool and hot tub. Loved it!

Miinukset: Valet parking only and it's $55/night

Plussat: The hotel was exactly what we expected. Good value for what we paid. Great location within walking distance of Seattle's main attractions.

Miinukset: I was double charged by the hotel. When I called to have it corrected, they claimed it was my fault. Ultimately, one of the charges was reversed but I was very unhappy that I almost ended up paying double for the hotel's mistake.

Plussat: Lap pool & spa were outstanding.

Miinukset: Room service coffee was inconsistent.

Plussat: I forgot an item in the room, and calling to hotel 3 times trying inquire how it can be picked up. One time redirerected to vmail with no follow up; second time it was suggested to call at different time; third time waited for fairly long time and gave up.

Plussat: Beds were great and everything was so close

Miinukset: Better parking options would have stayed longer but to pay 50 valet or 36 two blocks away / a day just for parking took us to a different location

Plussat: It was my girlfriend and I's first trip to Seattle. The hotel was within walking distance of anywhere you'd wanna go. The staff was super helpful and we were able to squeeze everything we wanted to do within the weekend we were in the city. Whether it's shopping, a concert at the paramount, the space needle, the farmers market, or just wanting to explore the city, the Hyatt gives you the opportunity to do all these things without needing any transportation other than you two legs.

Plussat: Good location in downtown that is walking distance to most downtown sites. Lobby restaurant had great breakfast.

Miinukset: Thin walls allowed voices and tv to be heard from neighbors.

Plussat: Didn't you read the headline⬆

Plussat: Hotel is well appointed and the staff is excellent!

Plussat: The steam room, spa, cafe, bar, and 24 hour room service with quality food were all great perks. Jaime

Miinukset: No complaints.

Plussat: Great location and super friendly staff. We were glad to be here without our kids.

Miinukset: My only gripe is that the tv channels are very limited and you have to pay a lot extra for every tiny thing, even internet. In this day and age I think everyone should be giving out free internet!

Plussat: The service and facilities are excellent. Excellent quality/price ratio.

Miinukset:

Plussat: The swimming pool facility was very nice, clean, well organized.

Miinukset: Impossibility to open the windows to get some fresh air.

Plussat: The location was great...easy walking distance to everything, staff was friendly and helpful, room was really nice as was the bath and the bed very comfortable.

Plussat: The cleanliness of the hotel was excellent, the room was spacious & met my expectaions. My husband & I ate in Urbane, the hotels restaurant, which was excellent despite being a little pricey.The hotlel is in a great location, within a couple of minutes walking distance to shoping malls & abou 10 minutes to the Public Market at Pike Place.

Miinukset: I can't fault this hotel.

Plussat: Excellent services, wonderful staff and an overall fantastic experience. Loved it. When my cab pulle dup and a staff member opened the trunk to get my bag and within 2 seconds refered to me by my last name I knew I was in for a great stay.

Plussat: We enjoyed the location, very accessible to local transit and shopping, dining etc. The unique design was so impressive - we loved the earth friendliness of the hotel. The restaurant was fantastic and the staff were very personable... from the concierge to housekeeping.

Miinukset: No

Plussat: I like the location, in the heart of the U-District. Wifi good.

Miinukset: The musty smell encompassing the entire room and the front desk offering to spray the room with cleaner instead of offering a different room because it was entirely booked.

Plussat: Great location w/ parking

Miinukset: Mattresses on the old side

Plussat: Cute furniture; boutique hotel feel. Our room was a good size for Seattle and the front desk person got us to a higher floor so that we’d have a view of the space needle.

Miinukset: A bit noisy; valet parking was a bit much at $35 + tax, and especially considering the room cost was only $119

Plussat: close to University Ave and UW

Miinukset: beggars nearby; not disclosing there's a parking fee

Plussat: Nice rooms, very comfortable if a bit minimalist.

Miinukset: No fan in the bathroom means you get an impromptu sauna. Although it was lovely, you are definitely paying for the location.

Plussat: The person who checked us in, Andrew, was more than accommodating. He was so nice and provided some small extras that made my son very happy.

Plussat: Lobby was nice. Staff was nice

Miinukset: Parking was horrible. Paid outrageous amount to stay one night .the was no better that econolodge, or motel 6. But paid like it was the hilton

Plussat: Free coffee at the cafe Room with a view on the 15th floor, spacious and comfortable Apples Morning paper available Elevators always prompt Cafe staff very helpful

Miinukset: It was a surprise to pay for parking when it was free last year and did not indicate charge on the website. In general website lacked information such as hours for the cafe.

Plussat: Inherently attractive older hotel which needs some adjustment to be more user-friendly For instance, Bath supplies came in fixed containers that didn't work and there weren't outlets to plug things in. Staff were very warm and helpful.

Plussat: Vintagey hotel. Nice little cozy sitting lounge; staff super helpful, accommodating and friendly; responded to minor requests quickly. If going to UWash is your mission, this is close to the university and probably better for you. The monorail is a few blocks' walk, so that's an option for able folks. It does have relatively easy freeway access for exploring greater Seattle from the north. Coffee shop below nice for morning coffee. Beds were comfortable and the place was reasonably quiet.

Miinukset: Our first night in Seattle, excited to see the city. For $300 ($721 for two nights total) we had no view from a smallish room. No hotel rooftop view, either. The surrounding neighborhood felt dicey--'yellow alert' safe with mostly people begging at the grocery store two blocks away. My teenage daughter and I walked around to find a resto and decided it felt safer to drive, because the whole neighborhood was run down (tho new dorm? construction everywhere) and several characters hanging en masse on the sidewalk a couple blocks over made us feel unsafe. Bad vibe. Not a good intro to Seattle. It's far from the downtown. Since you have to pay for parking at the hotel, it sucks to pay even more to park downtown. Other folks at hotel seemed happy to be there but I felt bad about choosing this one for our first two nights.

Plussat: We got upgraded to a suite, it was perfect for our family to stay overnight. We will definitely stay again next time we are in Seattle.

Miinukset: The staff member that checked us in told us we would be able to check in early around 3:00 p.m. and that we could wait in the lobby or they would call us on my cell phone as soon as the room was ready. We never received a call, so came back after dinner around 8:00 pm to pick up our key. Thank goodness we didn't wait in the lobby! The staff that was working when we returned was much more competent and friendly.

Plussat: The staff was very helpful. It was also a good value. And despite the sketchiness and peeling walls, it wasn't creepy.

Miinukset: The rooms were a bit sketchy, although clean. There was definitely a lingering smell of smoke and I started sneezing whenever I entered. The bathroom had peeling paint, and the worst thing was the non-existent business center. It was two computers in the middle of the lobby where everyone checks in, so they were literally on top of you, and the printer was over by the reception desk, so it wasn't even a room.

Plussat: Location was great and the quality of room for the price was excellent.

Miinukset: nothing

Plussat: Beautiful lobby. Great atmosphere.

Miinukset: Location of TV's.

Plussat: Location for the football game

Miinukset: The tax shown on webside is wrong. It showed 8%, but in fact you take more.

Plussat: The view from our room and the comfortable bed and flat screen TV

Miinukset: Elevator key system

Plussat: The staff was top notch. Complimentary shuttles to the downtown area was great.

Miinukset:

Plussat: The proximity to our student daughter.

Miinukset: Check-in was painfully slow. Breakfast information given at reception was wrong.

Plussat: free continental breakfast was nice. The rooms were pleasant

Miinukset:

Plussat: beautiful view of downtown seattle, unique decor, walking distance to shopping, good complimentry breakfast and shuttle service.

Miinukset:

Plussat: Pleasant room with nice window/balcony. Excellent restaurant comfortable bed.

Miinukset: Bathroom functional but small very low ceiling

Plussat: The elevators are fast and the location is perfect for Seattle sightseeing- Space Needle and Pike Place Market are blocks away. We loved the close proximity to the best restaurants in Seattle: Lola, Dahlia Lounge, Dahlia Bakery, Etta's, Palace Kitchen, Serious Pie. The room was comfortable and large. We liked the split bathroom with bathtub/toilet on one side and sink/mirror on the other.

Miinukset: The heater was inconsistent- when it was blowing, the room was too warm, but when it turned off the room was a bit chilly.

Miinukset: I was charged $16 additional parking for coming to the hotel 2 hours before check in. On top of the $30+ I was already paying for parking there.

Plussat: N/A

Miinukset: N/A

Plussat: Love being so close to everything. Went to a concert at the key arena and the taxi rides were really cheap since we were so close. Within walking distance to pikes place and the water.

Miinukset: We wanted a bigger balcony. I proposed on the night we stayed there expecting a view of the Space Needle and room on the balcony to do it. The balcony was barely big enough to stand on.

Miinukset: The hotel, was very generic, 3 stars at best.

Miinukset: The bed was uncomfortable. The bathroom was very small

Plussat: View and location were excellent

Miinukset: Guests should receive some sort of discount on parking....$42 a day?!

Plussat: View from room. Price was decent in comparison to other downtown hotels. Proximity to everything. Newer furnishings but hotel needs updating.

Miinukset: One particular employee who was not happy to be working there. He was extremely unhelpful, unkind, rude and made a BIG stink (literally huffed) when we asked for our bags from storage.

Plussat: Great location for good price. Very nice, up to date, clean, and top notch. Lovely bar! Nice restaurant . Ask to borrow an umbrella at front desk! Don't need to bring your own...

Plussat: I loved the room service options, and that you can order it 24/4. I also loved the in-house breakfast ordering. The food was delish, the room was clean, great pillows, view, and friendly staff.

Miinukset: You might freak out over their expensive parking ($39 a night) But if you're staying for a short visit like we did, it is actually great. They let you keep your car there till 3pm, even though check-out is 11. So we were able to walk to Pike Place, aquarium, and do all that fun stuff without having to move our car and pay for more parking.

Miinukset: Very unfriendly front desk staff. Inpatient and rude.

Plussat: Excelent stay in Seattle. People in the hotel are very friendly, the room excelent and the hotel is close to all interestnig places in Seattle. If I am in Seattle next time I will not try to find other hotel - this hotel meets all my requirements concerning price, place, comfort.

Miinukset: Expensive overnight parking.

Plussat: We really enjoyed the bartender, and had a great time exploring the city surrounding the hotel.

Miinukset: WiFi internet should have been free.

Plussat: Our breakfast experience with Domingo "Mingo" and Pat was surberb. They performed beautiful service with a smile, and made an emotionally difficult all the more fun for us. kudos to the both and especially Mingo for his antics with paper flowers and Minney Mouse bows!!! He is awesome!!!

Miinukset: Not a thing.

Plussat: It was well located. We walked to many of Seattle's main attractions including the Seattle Center and the waterfront.

Plussat: friendly service and a very handy location helped us enjoy a short get away and we felt relaxed

Miinukset: we felt the parking situation could have been a little better as we didn't realize we had to pay for parking until we received our checkout statement. It seemed that maybe we were lead to believe parking was part of the room cost. Would it be better for your hotel to make it more clear that parking ,while available, is an extra.....I don't know....not a big deal I guess but there it is

Plussat: Clean and spacy room, a bit noisy though. TV has limited channels, but that's a minor point. Location is good, only 5 minutes from downtown. Dimitrious JazzAlley is one block away!

Miinukset:

Plussat: Clean facilities and courteous staff.

Miinukset: Construction around building.

Plussat: Hotel is centrally located and has a friendly staff.

Miinukset: Restaurant is very good but perhaps you could relocate to an upper floor w/view of city.

Plussat: The hotel was more elegant than we expected = clean, nicely furnished and decorated and courteous and helpfull staff

Miinukset:

Plussat: location was perfect

Miinukset: housekeeping knocking on the door at 8AM on a Sat. morn

Plussat: Central to everything we wanted to visit in our short stay

Miinukset: Nothing

Miinukset: Should have asked for a skinny pillow or two to supplement the fat pillows. Minor.

Plussat: Walkable

Plussat: Front desk staff very accomodating, was able to switch from room on exterior edge of building to a courtyard room (eliminating street noise). Excellent location in great neighborhood. Walking distance to great food/drink options, Pikes Place, Pier, etc

Miinukset: Lots of outside noise the first night in a room on the exterior of the building, but was able to change rooms

Plussat: Walkable everywhere

Miinukset: Broken elevator

Plussat: Location excellent. Right on streetcar line. Staff told me of GREAT breakfast next door, "Bitch" something. Easy walking to Pike's Place Mkt., also just 4 blocks to Victoria Clipper ferry. Was $80-90. Decent value. Again--location, location, location!

Miinukset: A chemical smell in room, some sort of disinfectant. We aired it out, put up with it. Not strong enough to be a deal breaker. May have been to cover up some booboo from previous folk, I dunno. I don't want to blast them on the internet or YELP or anything, as it was probably just a one-time thing, and the staff was nice.

Plussat: Very clean. Staff was friendly and helpful.

Miinukset: The amenities featured laundry but their laundry facilities were under construction.

Plussat: Friendly staff, excellent location to walk to everything!

Plussat: Location was excellent. Walk everywhere. The staff was helpful, kind, professional and cheerful. The friendly instructions to help save water and energy was appreciated. Glad to see they are concerned with the environment. We would stay here again.

Miinukset: The confusing one way streets caused us some distress as we went around several blocks. But that is part of city life and we did score a good parking spot on the street..

Plussat: From the time I checked in to the check out, the service from the front desk was impeccable!

Plussat: All of the staff except for one woman was very helpful and friendly. You can borrow their bikes which is a great way to explore the waterfront.

Miinukset: Ask for a room that faces the alley. Otherwise you will be subject to loud buses, cars, people yelling, and a street piano. Bring earplugs and a sleeping mask (no blackout shades) if you are a light sleeper.

Plussat: Location was fantastic, rooms were a little cramped, but who hangs in room, water pressure in shower was low or could be low flow fixture. I will stay here every time we are going to Seattle.

Plussat: We had a great time! Very nice hotel, though I think I expected the rooms to be more extravagant, but they are very nice. I almost stole the bed...slept like a rock. Very cool NYE hotel...they held a party downstairs that was all part of the hotel price for the night. We had an awesome time and this will likely become a tradition for us. Staff is extremely professional and polite. Right downtown, equidistant from the stadium/ball park and central part of downtown Seattle, so most things are available to you by foot.

Miinukset: For such a nice hotel, the fitness facility was pretty cramped and awful. We've stayed at Hotels that charge much less with much better gyms. Other than that, super nice place!

Plussat: Boutique vibe, comfortable bed, trendy decor.

Miinukset: Room was a little rough around the edges, didn't have the luxury feel I'd expect for $300+/night. No coffee or microwave in room.

Plussat: The service was great. People were really nice and I got a free upgrade.

Miinukset: I didn't particularly like the beds at the W. They felt lumpy. I stayed in The Westin the day after and I LOVE their beds! I also didn't really like the dark, club feel and the loud music in the lobby. I just wanted to relax and felt like I couldn't at the W.

Plussat: All of the staff were very helpful an accomadating always with a smile. Wonderful location. Nice clean room

Miinukset: all great. Thought room with a view meant a water view

Plussat: The location was great

Miinukset: Too dark old Hotel needs updates not your average W very slow at getting Baggage From storage room that faces the parking garage feels like a dungeon

Plussat: Location

Miinukset: Ridiculously high parking charge, no coffee maker in the room, no onsite jacuzzi, no club room. I would probably choose one of the other Seattle Starwood properties in the future.

Plussat: Bed was soft

Miinukset: Dogs next to us barking all night No gym as advertised Room couldn't get colder than 66 degrees

Miinukset: More knowledgeable staff. Staff that give accurate information.

Plussat: Nice hotel. Very clean and modern rooms. Central location. Held a meeting at the hotel and the staff was fantastic.

Miinukset: Room service menu could be improved-it’s quite limited.

Plussat: I like the staff, they were all extremely Lovely and friendly. The service was top notch. Breakfast was decent, omlette was good, crispy English muffin, great bacon and potatoes were a 4. Latte was an 11 ! Delicious

Miinukset: The rooms were not represented very well from the pictures on line. I remember this hotel so differently from 10 years ago. The ceilings were short and basically a box with faux wood walls, the beds were great with really soft sheets. The bathrooms were tight and felt old and over used. Best part of the hotel itself is the lobby and hallways. Modern and pretty.

Plussat: I liked that there was a Starbucks across the street and it was walking distance to all the main attractions and shopping center.

Miinukset: I hated how thins the walls were. I could hear the people next door sneeze clear as day and their conversation as if the connecting doors were open. We could also hear the people in the hallway as if I left our doors open. Not a good place to come sleep in a bit if you have an hangover. Also the beds are as hard as rocks. Not comfortable.

Plussat: The location is excellent and the information provided by the hotel was very good as well. The gym was also first rate.

Plussat: the atmosphere was very cool and swanky. the bar was a nice little place to hang out at the end of an evening. the cool corner king room was a nice size with a lot of windows.

Miinukset: we were first put in a cool corner king room on the 'garage side' of the hotel. it was horrible. we were moved quickly down some floors but on the other side of the building. i wouldn't have recommended this hotel had we been booked on the garage side of the hotel, especially in a cool corner king.

Plussat: The amazing sheets!!

Miinukset: The view of the parking lot and super dark hallways.

Plussat: The location is great and the room is very nice.

Miinukset: The front desk check in person mixed up our check-in information and even though our booking was for 2 nights, she insisted that we were only booked for 1 night. She wasn't apologetic at all about the mix up since we used a "discount booking agency" (her words not mine). So be aware of the hotel staff's snobbiness when you book through a "discount agent" (i.e. travel websites).

Plussat: Very nice hotel. Friendly front desk. Beautiful lobby.

Miinukset: Concierge could have known more about local restaurants. His advice was good, but could have been better. The locals gave excellent restaurant advice. Otherwise, it was great.

Plussat:

Miinukset: No coffee maker in the room

Plussat: Easy to walk around town/sites as a tourist. The soaps and lotions were outstanding. I love the security of the elevator.

Miinukset: The loud music and people lying around the lounge at around 11 a.m. is disturbing to walk through. A coffee pot in the room would be really nice. A small refrigerator would also be appreciated.

Plussat: The rooms were wonderful as was the location. If I had to choose where this hotel excels over most is in their staff, from desk check-in to wait staff, absolutely excellent.

Miinukset:

Plussat: The parking explanation and lack of direction was inadequate.

Miinukset: The coffee urn was empty when I tried to pour a cup in the morning.

Plussat:

Miinukset: The hallways are to dark. It's difficult to see where you are going.

Plussat: They have these brew and roast meetings in the morning and afternoon and invite the whole hotel down for free coffee and drinks so everyone can meet and mingle

Miinukset: Something very minor the hotel hadn’t even considers an annoyance to its visitors. And they staff was extremely receptive to my suggestion.

Plussat: I just loved everything. Would definitely stay there again.

Miinukset: I was supposed to stay two night but they double booked my room so they moved me to another hotel. Though it was handled very nicely, I would have preferred to stay there both nights.

Plussat: They have nice designs and choices to make it feel premium the additional perks of a literal happy hour and a premium coffee in the morning.

Miinukset: However, walls are thin, windows allowed street noise in, rooms are snug, elevator is exhaustingly slow, and beds are near concrete in firmness.

Plussat: Craft beer everyday from 5-6pm for free and as much as you can drink in an hour.

Plussat: The beds are really comfortable the room are clean we plan to come back.

Miinukset: The bathroom was a little small but it worked

Plussat: Rooms were large for Seattle, clean and comfortable

Plussat: I liked the overall feel and look of the lobby, the staff was nice, so was the location.

Miinukset: When we booked a room, it was listed as a 2 person 'microqueen' which I assumed would be a bed somewhere between a full and a queen. It was actually a queen-sized bed in a room that was barely larger than a queen-size bed. It kind of feels like you are in the shipping container of the mattress. If all you want to do is lie on a bed it's cool, but it's quite cramped.

Plussat: Friendly staff; good location

Miinukset: Mini full room is smaller than my expectation; the bathroom and restroom are separated.

Plussat: The location was excellent in the downtown core. Easy access to Pike Place and various attractions. Style was very artsy and modern. Rooms were nice, a little on the small side. Staff was very helpful and polite.

Miinukset: Rooms were a little on the small side. Bathrooms were very cramped.

Plussat: Location

Miinukset: You don’t get what you pay for. I paid well over $350+ per night. The rooms are very small....New York small! Air conditioners are old window units and obstruct views. We asked for a late checkout because we had a late afternoon flight and before my husband could finish his sentence they flat out said NO! A simple, “I’m sorry sir, we uortunately cannot accommodate a late checkout.” Would have been suffice. It was a Tuesday, NOT a holiday, and the hotel did not seem busy at all. It’s not the worst hotel, but there were to many flaws for my liking. If I ever visit Seattle again I’ll more than likely be staying at a different hotel.

Plussat: The front desk staff and the valets were very friendly.

Miinukset: The room size was ridiculous and the bathroom was the size of a closet. They obviously know that the rooms are noisy because they give you a pair of ear plugs on the nightstands.

Plussat: Kudos to the staff who were always very friendly and helpful!

Miinukset: The room was very small.

Plussat: new. Clean. Good location.

Miinukset: Bellman didn't offer help with my bag. Front desk and entry are more "nightclub" than hotel. Late night menu very limited. Shampoo and conditioner smell very masculine. Seems like a bar and restaurant with a few rooms rather than hotel. The W twenty years later.

Plussat: The staff was friendly and always on hand.

Miinukset: Better pillows

Plussat: Great location, clean room, nice decor. Rooftop bar is added bonus!

Miinukset: slightly pricey

Plussat: Central location, luxury hotel, fantastic views from rooftop bar.

Miinukset: Small 'cruise liner' sized rooms. But very nice small rooms.

Plussat: Really enjoyed the location, rooftop bar and overall service.

Miinukset: Nothing really, great place

Plussat: I advised it was my boyfriends birthday so when we arrive in the room there was champagne and snacks. I was able to check in and check out through the Hyatt app, so cool.

Miinukset: A little more variety on the breakfast menu, there was no pancakes or French toast. I called to see if they could make an exception and they advised their kitchen could t do French toast. What kind of kitchen can’t dip bread in eggs?

Plussat: Thompson's Hotel had incredibly OnPoint and helpful friendly staff. Walking in, you get a very welcoming and swanky feel. The hotel rooms are very nice and comfortable. Upscale shower facility and rooftop bar were amazing.

Plussat: Good location near Pikes place and close to light rail. Tried for young hip vibe with annoying music in lobby. No coffee machine in room disappointing. Room very quite.

Miinukset: No coffee machine in room.

Plussat: Wine happy hour, nice rooms, staff usually friendly

Miinukset: Bed was horrible! My body is killing me! Parking is crazy expensive (especially when you're already paying over $250 a night).

Plussat: The location was great for the downtown seminar I attended

Miinukset: Paying the very high parking fee

Plussat: Thanks to Desiree, Steve, and everyone else who made our stay a great one! And, thanks for the sparkling wine!

Plussat: Close to office

Miinukset: Not enough menu variety, unfriendly atmosphere, uptight environment, location of in room bar in double queen inconvenient, needs more lighting, views are not appealing; closed blinds entire stay

Miinukset: Everything was great until we encountered front desk clerk at check in. There was a misunderstanding about our reservation and for a minute we thought he was not going to rent us the room. Luckily the other desk clerk stepped in and smoothed the situation. Other than that everything was great.

Plussat: The hotel is extremely clean, in a great location, and provides an excellent breakfast. Seattle is a very expensive city to visit and this hotel was reasonably priced and the staff was very friendly. I would stay here again and I would recommend this hotel to others.

Miinukset: The decor is a little outdated and it would be nice to have a mini fridge/microwave in room as there is room for it.

Plussat: Staff was very friendly

Miinukset: Housekeeping staff needs to learn what the "do not disturb" sign means. Check out is 11am, I left the room at 8:50am for a few moments only to come back and find him cleaning my room. He threw out papers I had sitting on a table and dumped my 3/4 full bottle of wine.

Plussat: I opted not to stay in a very luxurious conference hotel and stayed here instead for half the price. The BW was very clean, comfortable and conveniently located. Great cookies served in the evening, too!

Miinukset: Had some trouble connecting to the wifi in my room but it seemed to work everywhere else in the building

Plussat: Very nice and responsive staff

Miinukset: Slow elevator

Plussat: Alex the cons eared was very helpful in booking our tours and getting cabs for us. The breakfast was very good.

Plussat: good breakfast

Miinukset: in-room ac fan was a bit noisy and took a long time to cool the room

Plussat: Wifi and breakfast included. Located near many Seattle attractions (tours, waterfront, stadiums, etc.) in the walkable downtown. Friendly staff.

Miinukset: Facilities could use some work, especially the elevator (slow). Room was a bit cramped, but overall good value.

Plussat: Hotel is on register of historic buildings. Much nice woodwork, well appointed rooms. Pioneer Square nearby. Lots of food locations nearby. Close to Ferry Terminal and harbor area. Four blocks from Link station.

Miinukset: Elevated freeway right next to building. Did not have a car, but understood parking was expensive. Many homeless people living in tents on street right outside hotel and folks sleeping in doorways making location less then optimal.