Brooklyn hotellia

Plussat: The location was a 10 minute walk to my children’s home. The room was perfect for relaxing in after a whirlwind day of exploring the city. Staff was so helpful and the shuttle was always ready and willing to take me where in desired to go.

Miinukset: There was not one thing about The Box House Hotel that I didn’t like.

Plussat: The view was beautiful. The lobby very nice the room was laid out very nice.

Miinukset: Room could of been swept better. Hair on floor

Plussat: Clean and great staff. Shuttle Service

Miinukset: No

Plussat: Beautiful hotel! Warm and friendly staff with a great bar and food. Rooms make you feel like you're home with thoughtful decor and very comfortable beds and pillows. Bathrooms are full size and noise is minimal which are both rare in New York.

Plussat: Convenient location, helpful staff (cleaning up after a spill, help with parking)

Miinukset: View from our room was into other rooms!

Plussat: The decor is cute, staff is friendly, and hotel has a very relaxing vibe. The bed was super comfortable and the room layout maximizes the space well.

Miinukset: It’s not the *most* convenient neighborhood for typically NYC tourist sight seeing, but we like to stay in free point because of its proximity to family we have in the area. If you travel to NYC often and like Greenpoint, it’s the best place to stay.

Plussat: I really liked the design of the rooms and the multiple artwork display in the room as well as in the public areas. It is a short 10 minute walk distance to the metro station which brings you to Grand Central in 15 minutes from door to door.

Plussat: The design is lovely, the staff are so nice, and the neighborhood is just great. There are 2 subways stops that are around 12-15 walks, but the shuttle will take you and pick you up.

Plussat: The bar was great. The room super comfortable.

Miinukset: No.

Plussat: The complimentary rides

Miinukset: Too far from where the action is

Plussat: Exceptionally friendly staff, clean room, decent size for NYC, great price! Also loved that it was easy to park on the street.

Miinukset: Only minor complaint is the pillows are hard.

Plussat: The free car service is excellent. The staff is awesome.

Miinukset: The toilet paper is 1 ply! There were roaches in our suite.

Plussat: coffee

Miinukset: distance to the train

Plussat: The location was great and the staff are amazing!!! They couldn’t be anymore helpful. I’ve stayed here twice now and I will always come back.

Plussat: Hyvä sänky! Kaunis korjattu vanha tehdasrakennus.

Miinukset: Hotellin ilmainen kuljetuspalvelu ruuhkautui aina aamuisin eikä siitä ollut juurikaan iloa. Ei aamiaistarjoilua eikä ruokailumahdollisuutta. Hotelli laskutti jälkikäteen ekstraa, korjasi asian pyynnöstä.

Plussat: We loved the size of the rooms, cleanliness and how pleasant the staff were. It was nice to explore this area of New York having always previously stayed in Manhattan. We also loved the taxi shuttle service.

Plussat: This hotel is excellent. Everything surprised and delighted me. Rooms were a great size, staff were super friendly and I enjoyed exploring

Miinukset: The hotel is a little further from the metro then I would have liked

Plussat: Amazing hotel with very comfortable, spacious and clean rooms. Very helpful and professional staff

Plussat: The rooms are spacious and immaculate with all the essential items you need for your stay in the room. The staff at the hotel were amazing,friendly, helpful, and welcoming.

Miinukset: Everything was perfect.

Plussat: Erittäin kivat huoneet. Ystävällinen palvelu. Ilmainen shuttle lähialueen ravintoloihin toimi hyvin. Lyhyt kävely metrolle.

Miinukset: Kadulta kantautuu melua.

Plussat: The size of the room

Miinukset: The water pressure was horrible and the staff was less then accommodating when we wanted to check out one hour later.

Plussat: Henkilökunta oli todella ystävällistä. Lisäksi ilmainen shuttle -palvelu 1.5 mailin säteellä hotellista oli iloinen yllätys, helpotti mm. aamiaisen etsimistä, henkilökunta suositteli myös omia suosikkejaan aamiaispaikoiksi. Huoneet olivat todella siistejä ja viihtyisiä, hauskoja yksityiskohtia ja tilavia.

Plussat: God location. Courtesy car available within 1 mile radius.

Miinukset: No

Plussat: Super accommodations, fantastic staff.

Plussat: Delightful B&B congeniality complimented by excellent hotel accommodations.

Plussat: Large room with good amenities. Full kitchen. Friendly staff.

Miinukset: Room was below ground, it was dark and needed lights on even in the middle of the day. We were woken up most mornings at 6am with the sound of people above walking, moving furniture etc.. we spoke with staff on two occasions who advised us they had a zero noise policy and to let them know when this was happening. Our concern was the people above were not making excessive noise they were just early risers who were getting about their business. I believe the issue is the room and lack of sound proofing , this has been mentioned in previous reviews. I just want to reiterate this issue so other travelers are aware and take this into consideration when they are booking a room at the hotel.

Plussat: Clean, friendly staff, easy access

Plussat: Staff - friendly , location - nice area, room - high standard.

Plussat: There was tons of space, the room came with a fully equipped kitchen, and there was a complimentary luxury car service which was nice.

Miinukset: The couch was pretty uncomfortable, and the air handling unit was super loud. Since the room had a patio, I wasn’t expecting to be in the basement. But hey, I guess it’s New York.

Plussat: The rooms are spacious and very nice!!

Miinukset: The sofa bed is awful! It should not be advertised as “sleeps 4”. The sofa bed is unusable.

Plussat: the location

Miinukset: how often the ac turns off

Plussat: clean and great location. Reasonable price.

Miinukset: No

Plussat: Nothing

Miinukset: When booking it was not obvious that there were only twin bunk beds and a shower in the toilet.

Miinukset: Unique, cool, solid location with an inexpensive parking option attached

Plussat: New hotel, very clean, great location & a great staff

Plussat: Well located, everything was very clean and nice staff

Miinukset: The room was very small, the bathroom was very very small

Plussat: Location was great - only 5 minutes walk away from the subway station, and near a variety of food choices as well. Found a few thrift shops around as well. Room was clean and comfortable, overall had a great stay!

Miinukset: Occasionally might get noise from traffic.

Plussat: Convenient location and very ‘twee’ clean room.

Plussat: Staff, mattress and cleanliness plus the location in Brooklyn was perfect.

Miinukset: Room was very small bed was up against the wall so one person had to climb over the other to get out to use the bathroom.

Plussat: Everything is a nice place to spend the night the staff is awesome , I would like to stay an extra night wondering if cool be reasonable

Plussat: Great staff and location.

Plussat: Style,cleanliness,location

Miinukset: Uncomfortable pillows on bed.Had to ask for mini fridge

Plussat: The staff was Friendly, The room was very Clean and the location was Convenient (near everything).

Miinukset: House Keeping knocked are door too early, about two hours before checkout

Plussat: Large bed, some random sports facilities (trex ropes, gym ball, etc). The shower was clean, running water sometimes inconsistent though. I liked the breakfast options. Staff was nice and cheerful

Miinukset: The hotel has pictures of rooms with a huge double window in the corner. I booked a king room expecting the same, but what i got was completely different - a tiny room with a single window, not really big one. The smell wasn't nice.

Plussat: The hotel has had a beautiful facelift. The eating area was very nice and reasonably priced for full, healthy meals. The grab and go is on the expensive side, but there are tons of other options in the neighborhood. The beds were nice. Bathrooms and room were clean.

Miinukset: We stayed after the city regulated "heat on " policy. The outside temps were not cold, yet the heat was full blast in the room. Thank goodness we could at least crack the outside window. The hotel does not offer individual temperature control.

Plussat: Downstairs and lobby employees. Beds were amazing.

Miinukset: The bathroom doors in the rooms are simple horrible and not those but out very well. Privacy is basically gone with at least a 1” gap btwn door and wall, especially in the moments for a bowel movement. Who thought a sliding barn door was appropriat

Plussat: Bed and shower were great

Miinukset: The room was small but nice. The bed was comfortable as well. The issue we had was that the AC wasn't working because of some regulation. The fan did nothing for us so we had to open the windows but NY night noises are not the best to keep the windows open so we had to compromise, either sweat to death or fall asleep after exhaustion because of the street noise

Plussat: It had a unique feel and look to it that i appreciated.

Miinukset: Nope.

Plussat: The room was spotless, big enough for the four of us and our 5 big suitcases. Confortable beds. We were in front of the elevators and we didn't hear a single thing the 7 days we stayed. Perfect location, several subway lines 2 minutes from the hotel. The complimentary flavoured water was just top. Facilities were amazing, they even have their own little store 24/7 so you don't have to leave the building to grab a bite. Completely fulfilled our needs and expectations. 100% recommend for a NYC stay!

Miinukset: -Meluisa ilmastointi -Parisängyt eivät ole oikeita parisänkyjä. Kaksi ihmistä nukkuu niissä todella ahtaasti. -Ulkoseinissä ei ole kunnon äänieristystä

Plussat: Focus on fitness

Miinukset: Parking issue: Got ripped off. Paid $40. 18 hours. There were 2 other lots next door, but they sent me to a Rockwell Ave lot that was 2+ blocks away. Did not accept Even Hotel discount, since it was a weekend. Ripoff.

Plussat: Very comfortable and stylish room, great for relaxing and sleeping

Miinukset: Lobby is a bit uncomfortable

Miinukset: Heating compressor made loud rattling noise. A technician came and fixed it (tightened some screws), but during night the compressor started rattling again.

Miinukset: The front desk manager was extraordinarily rude and unaccomodating

Plussat: Everything as always!! The staff is very welcoming and accommodating. The Restaurant was cozy and the food was amazing. The convenience of a store where you can get a late night snack. The rooms are always nice and clean. The Complimentary breakfast

Miinukset: No!! My stay was and ALWAYS is a wonderful experience.. I'll never stay anywhere else. I would just like some bigger and softer towels.. Overall Always a great place to stay..

Plussat: The breakfast

Miinukset: No

Plussat: Free Breakfast

Miinukset: Needs more seating for breakfast

Plussat: Siisti hotelli ja ystävällinen palvelu. Hyvä aamiainen; maistuvat smoothiet ja vohveleita sai paistaa itse. Kätevä sijainti, kävelymatka metroon ja lautalle.

Plussat: EASY to commute to various parts of NYC. really good location

Miinukset: we had 2 beds, not enough space for 2 beds

Plussat: Very slick hotel in the heart of Brooklyn.

Miinukset: Only drawback is that the building is divided into two structures which makes access to upper floors a little confusing.

Plussat: Keskitason hotelli Brooklynissä kävelymatkan päässä Brooklyn Bridgeltä ja Dumbosta. Huoneet ja yleiset tilat olivat vähän kuluneet. Mukavaa, että hintaan kuului aamiainen, mikä on poikkeuksellista New Yorkin hotelleissa. Aamiaisella oli tarjolla smoohieita, muroja, jogurttia, leipää, leivonnaisia, munakasta, kananmunia, vohveleita. Kahvia ja teetä tarjolla ilmaiseksi koko päivän. Kaksi metroasemaa kävelymatkan päässä, joten liikkuminen kauemmaksikin oli helppoa.

Miinukset: Aamiainen tarjottiin kertakäyttöastioissa ja osa ruoista oli tarjolla muovisissa kipoissa. Ekologisesti kestämätöntä, vaikka astiat olivat kierrätettäviä (mutta kaikki meni samaan roskikseen kuitenkin). Hotelli sijaitsee Manhattan Bridgelle johtavan ison tien vieressä ja liikenteen ja hälytysajoneuvojen äänet kuuluvat huoneisiin todella selvästi.

Plussat: The hotel staff went above and beyond to make sure our stay was as pleasant as possible. Everyone was extremely accommodating every time we needed something. The hotel breakfast was unbelievably awesome and there was always plenty of it available. Free bottled water was always offered to us. The room was spacious, updated and very clean. Plenty of places to charge electronics. Had a small refrigerator but no microwave.

Miinukset: This hotel did not have a pool or hot tub but we knew that when we booked. Our mattresses were not that comfortable for us but it's hard to find a hotel with comfortable mattresses.

Plussat: Upon late arrival (7 pm) the weather was freezing about 30 degrees, we were quite chilled from the walk from the subway. The women at the front desk greeted us with the best hospitality I have experienced upon entering a hotel and turned their personal heater around for us to warm our hands, fresh coffee, and bottles of water. This small gesture will always be remembered. They had great attitudes and a wonderful personality as well.

Miinukset: Bathrooms always need to be 100% clean at all times.

Plussat: The staff was pleasant,and restaurant in the hotel

Miinukset: The bedroom was like someone old storage closet. And the bathroom was not a bathroom I would like to use ever again. The fee hot chocolate station never had hot water when I went

Plussat: Bed was very comfortable

Miinukset: Room was very small.

Plussat: Great location, cleanliness and the staff is superb.

Plussat: Tyylikäs lomailuunkin sopiva Williamsburg hotelli jossa mielenkiintoinen naapurusto.Hieno ja miellyttävä sisustus. Joka huoneella parveke.

Miinukset: Hidas check-in ja out. Aamiaisravintolan valikoima ei kovin laaja.

Plussat: The William Vale and its staff offer incredible accommodations and excellent service. Its our go to spot now when we visit NYC!

Miinukset: No

Plussat: Great location: visited relatives in Brooklyn; easy access to Manhattan ( used both the “L” train and the ferry); friendly staff; great room (ask for the “Gotham view room).

Plussat: Views from roof top bar are great. Rooms small but perfect. Large powerful shower

Miinukset: Reception area is a little small and under whelming.

Plussat: Great staff, good, modern rooms, excellent linens and service

Miinukset: Odd number rooms face a music event space across the street and noise can be over bearing

Plussat: Hotellissa parasta oli mielettömät maisemat Manhattanille. Meillä oli Gotham King -huone, jossa parveke ja huoneen levyinen lasiseinä suoraan Manhattanin suuntaan. Näkymä oli maaginen niin illan pimeydessä kuin päivälläkin. Kävimme ihailemassa auringonnousua kattoterassilla. Hotelli on kivasti sisustettu ja palvelu erinomaista. Hotelli sijaitsee viehättävällä Williamsburgin alueella ja lähellä hotellia on paljon ravintoloita ja kahviloita. Alue on kuitenkin rauhallinen ja turvallisen oloinen. Olisimmepa viipyneet täällä pidempään ennen siirtymistä Manhattanille!

Miinukset: Kaikki oli täydellistä.

Plussat: Modern room decor, good location, amazing rooftop views

Miinukset: N/a

Plussat: The location is amazing and the view of the river...stunning

Plussat: Location was great, stores and subway nearby

Plussat: The staff was exceptional, friendly and helpful. Rooms were clean and inviting. Incredible view of New York City! Bed and pillows among the most comfortable I’ve ever experienced.

Miinukset: Limited table space and no place for a second person to sit except on the bed. Could have used more light in the room. There were goose necked lamps that had lost their rigidity and drooped all the way down.

Plussat: This property is in a great location.

Miinukset: I've never had a hotel take a $600 hold on my bank account like this hotel did. I'll never stay here again.

Plussat: Laadukas hotelli, viihtyisä huone. Mukavat petivaatteet, suihku ja hyvä ilmastointi. Kaikki uutta ja puhdasta. Kiva allasalue ja upeat näkymät. Ystävällinen henkilökunta.

Miinukset: Hyvä huomioida että allasalueelle ja näköalaravintolaan otetaan muitakin kuin hotellin asiakkaita.

Plussat: Close to Barclay Center,parks and great restaurant nearby

Plussat: Great value for what we paid. Room was very clean and comfortable. Nearby area is interesting to walk around for window shopping and eating. Breakfast quality is great.

Miinukset: They charge an additional fee that includes breakfast, wifi, and use of the fitness center. It would be more straightforward to include that in the base rate.

Miinukset: Dirty Room, and Fees Fees Fees

Plussat: The hotel has a convenient location, interesting style, fantastic staff and a yummy breakfast. The bed could have been a bit more plush but overall a great experience.

Plussat: Everything was excellent none

Miinukset: Nothing negative

Plussat: Live jazz with drop in performers was dynamite to come home to after a long day working! My room had beautiful wall paintings of a large bird and enormous, luminous trees - really made me feel special each day. Great place to start and finish each day!

Miinukset: I picked the hotel for the location, convenience of the parking garage, and funky feel. I was not disappointed.

Miinukset: The hotel charged me a smoking fee of 285.00 and I did not smoke in the room.

Miinukset: The overnight parking is $40, not sure why the hotel does not pay for parking.

Plussat: The staff were extremely helpful and friendly. This will be my go to hotel when next in Brooklyn.

Plussat: Location

Plussat: Gary, the manager is extraordinary helpful.

Miinukset: Tech note. My laptop died & hotel browser would not allow access to Dropbox.

Plussat: Small hotel, reasonably priced for the area, very clean and comfortable...good find!

Plussat: very clean and good location

Miinukset: small rooms

Plussat: Staff was very nice.

Plussat: The soft pillows and the great breakfast! Was able to catch a bus near the hotel to the Lorimer/Broadway subway station then onto JFK all for $10.50.

Plussat: Clean. Black out shades. Sound proof windows

Miinukset: Next to the highway

Plussat: Location is perfect and the staff is very friendly and accommodating..and her friend (whose name I cannot remember) at the front desk.

Plussat: It was clean, comp. water bottles

Miinukset: The a/c was too loud and kept kicking on and off loudly, a/c remote broken

Plussat: Rooms were different and kind of neat.

Miinukset: The free breakfast was pretty underwhelming. Not up to say a Hampton Inn,with more choices and hot options. But still free in NYC. So that's something. We ended going to a diner and supplementing with food from neighborhood grocery stores.

Plussat: convienient to subway, affordable and clean

Plussat: Cleanliness, the setting in the room and the nice breakfast that you supply for us.

Miinukset: More parking near by

Plussat: Visiting family in Williamsburg (Brooklyn) so very convenient. Generally convenient to get to other parts of NY also.

Miinukset: Limited parking on site, which is monitored, but no problem street parking, which is generally right in front of the hotel.

Plussat: Everything. Very cute rooms. So clean. Very nice stafff. Excellent experience.

Miinukset: Loved everything.

Plussat: Room dirty upon arrival...was let in the room and the room was dirty and not cleaned and cleaning equipment still in room called front desk and was told staff was on lunch

Miinukset: Read above

Plussat: Central, clean, and comfortable.

Miinukset: WiFi subpar and definitely not excellent (multiple attempts by a few people failed), especially considering the room cost and the brand name.

Plussat: Amazing staff. Amazing location and views. Comfy beds and great bathrooms.

Miinukset: Awful coffee and tea making facilities. Had better at a travelodge. No robes or slippers. And these things should be included with such a Hugh price tag.

Plussat: The facility was just perfect for our short visit. The staff was very friendly and helpful.

Plussat: The hotel was not sooo great mainly lobby and hallways

Miinukset: Not sooo great for me

Miinukset: I believe I was overcharged by paypal

Plussat: Great room. Extremely Friendly and professional staff. Clean and comfortable. Great location

Miinukset: Nothing

Plussat: Great location, friendly and knowledgeable staf

Miinukset: None

Plussat: Provided complimentary daily amount, which was great that is money saved for the stay. The pool was nice even during the fall season since it is indoors. Enjoyed the dining and to overlook the street while relaxing. Staff was friendly and helpful.

Miinukset: The wi-fi did not work even while I was connected to it, it took longer to stream on the internet, so I used my data. The bathroom was not cleaned (particular the toilet area) after a known accident happened. Wish they had a microwave.

Plussat: Convenient location to federal court house

Miinukset: People make promises but no follow through

Plussat: Location is great. Its by multiple subway lines. Also close to many bakery and coffee shops. Walking distance to Brooklyn Bridge and DUMBO. Staff was fantastic. We arrived early in the morning, they tried their best in getting the room earlier.

Plussat: Great overall hotel. Location is excellent.

Plussat: Nice hotel

Miinukset: Construction going on outside started at 6 am. Too noisy

Plussat: Very comfortable, clean and the tea/coffee facilities were excellent

Miinukset: It was just a bit too far from Manhattan, took quite a while on the metro

Plussat: The Garden Suit felt like home !

Miinukset: My husband would have enjoyed a TV !

Plussat: Quiet, cleanliness, very relaxing house I feel better than stay in a hotel. The only thing I experienced a little faraway from NY attractions, i wasn’t familiar w the trains but still i found my way around. overall nice.

Miinukset: Quietness. Clean, housekeeper very friendly. I never see o hear people walking around the house. Plus what i see in online before i book, was what i get room deco etc.

Plussat: Place is very clean and well furnished. Bed is comfortable. Owners put some care in the facilities. It is appreciated. The garden is lovely.

Miinukset: No coffee provided, we had to go get some. Nothing very important but you still expect it when you paid for a whole week stay. Neighbourhood is very noisy. We were there during a holiday and music went on until dawn 3 days in a row, with lots of policemen present.

Plussat: The stuff is very eager to help, the room is clean and comfortable, there is complementary coffee and tea. The connection to Manhattan is relatively good.

Miinukset: There is a fridge and a microwave, but no kitchen. The blankets were too thick, so it was quite hot at night. The AC is central, so you can't turn it off. We had to keep the window open at night.

Plussat: It's a very very beautiful place to stay. Near a Main Street so there is a lil bit of traffic noise, but coming from a list city myself it wasn't bad at all.

Miinukset: Nothing

Plussat: The room was pretty and clean, a real “Brookly / New York style” apartment. They have a little kitchen in the common space with fridge and microwave, tea and coffee are also provided (even though it would be great to have a sink there as well where you can wash your dishes after using them). The whole building very well maintained.,

Miinukset: The location and the environment was a bit bad. Though there is metro line at the accommodation but it takes 30- 40 minutes to get to Manhattan by this (Central Park is 1 hour)... we preferred to use the Q express metro but for that we had to walk 15 minutes... which walking wasn’t so pleasant during the night, we felt a but unsafe and insecure even though nothing (no atrocities) ever happened to us.

Plussat: I like the rooms and the location is handy for the subway

Miinukset: The downside was there was no good restaurants nearby

Plussat: Location, so so close to Metro! I appreciated the style of communication with staff — practically a phone call away, very accommodating for our early check-in, excellent housekeeping. Home away from home in a nutshell.

Miinukset: Parking was tough, so if I didn’t need a car, it would be perfect. I appreciate what New York residents in the area must struggle with every day.

Plussat: This hotel is located very close to the Hoyt-Schermerhorn station of the subway. The streets around are not very busy, and the ambiance is very comfortable.

Miinukset: The air conditioner in the room could have been more effectively functional.

Plussat: Location is great easy to navigate from. Downtown but not in a busy bus route which you can get to a block away.

Miinukset: Front desk staff could have been much friendlier.

Plussat: Kind staff, excellent service and well kept

Miinukset: Parking not included in hotel parking

Plussat: The team stayed here. If it's good enough for them, ...

Plussat: great location and it didn't break the bank.

Miinukset: I had no problems with the hotel, everything was great.

Plussat: good location, fast elevators, really nice bed

Miinukset: staff were not helpful, e.g., I was not told about the free coffee service by staff or at checkin, but discovered it on my last morning

Plussat: Siisti ja toimiva hotelli.

Miinukset: Hotelli vähän sivussa.

Plussat: Clean, comfortable, good location

Plussat: The location was great and had access to ample parking and public transportation. There were tons of shopping and eateries. The room was comfortable and clean.

Miinukset: Withholding funds and forced to spend $25 on stuff I did not like. Does not seem like a good idea

Plussat: Great location while we visited someone in Brooklyn. The facility was convenient and clean. The breakfast buffet was nice but wish it was open longer. Parking is always a challenge in NYC. It would have been nice to have an area to leave the car while checking in without worrying about getting a ticket.

Plussat: Nice location, clean hotel, comfortable beds, nice breakfast

Miinukset: In the end I payed $135 more than the booking should have been according to booking.com A $25 “urban destination charge” by Hilton will be added per night. Wasn’t aware of that. Still no idea why the booking was that much more expensive... Rooms aren’ very well soundproofed. Had to call the front desk because the TV in the room next door was easily to hear in my room.

Plussat: Hotel manager is excellent. I asked for a hypoallergenic room and it wasn’t prepared and he took care of it quickly. Bathroom toilet was not functioning and was fixed once I informed him.

Plussat: Sisäänkirjautuminen oli nopea.

Miinukset: Siivous ei ollut odotusten mukainen, siivooja oli avannut tv:'n huoneessamme, huomasimme kun tulimme yllättäen huoneeseemme.

Plussat: Proximity to public transit

Miinukset: The room I was put in was in the basement! The air conditioning controls were fixed and couldn't be modified. I felt like I was in a dungeon. Additionally I could feel the R subway train passing every time in my lumpy bed.

Plussat: It was disappointing on every level

Miinukset: Hated my basement room. Awful

Plussat: Good location next to R train. Free breakfast is usually pretty good.

Miinukset: In other stays I've gotten very good rooms on higher floors. This time I got room 108, which is underground and right next to the front desk. So you hear front desk conversations and the rumbling of the train, as well as lobby music. No fun.

Plussat: Bathroom was very clean. The bed was comfortable sheets were very worn out.

Miinukset: The staff at check in. Yikes!

Plussat: 2nd stay here for a quick 1 night stay. The front desk staff very helpful and friendly.

Plussat: The location. Subway was almost in front of the hotel.

Miinukset: I did not spend very much time in the hotel. The television remote was not working, maintenance changed several times but never worked. On had one channel to view.

Plussat: Breakfast was good overall, the reconstituted eggs could have been better (some mornings it was rubbery), the tissue thin bacon as well was not terrible, but didn't have a great mouth feel either. Other than these two things I thought the rest was good. Being able to make your own fresh waffles was a nice experience, and having the bonus of real whipping cream to accommpany them was great! Ability to request early check-in, though no way to confirm, we were able to check-in at 2pm instead of 3 or 4pm. Hotel did offer ability to store luggage prior and post check-in/check-out which was useful when we couldn't get late check-out. One before our arrival, I had put in a request to have our room be on a higher floor and facing Manhattan for the views as it was a special trip for my partners 50th birthday, to travel to NYC was a huge bucket list item. The hotel responded quickly to let me know that they will do what they can. They came through with the request, giving us a room with a view of Manhattan on the 9th floor. Thank you from the bottom of my heart! You truly made the trip a very special one for Darren!

Miinukset: Having to wait until the morning of checking out after 9am to request for late checkout, by which time, it's difficult to plan our morning few hours we had to spend before going to the airport. room attendants made-up the pillows funny every morning, making regular sized pillows into squares which didn't invoke the "ah" comfort, and meant that I had to reshape them every evening when we got back to our room, making work to get comfortable. Please just make the pillows up normal and fluff, that's the best way :) Also the door to our unit was too drafty, hearing neighbours come and go - waking us when door slams, as well as cold or warm air blowing in. Our stay included a couple of windy and very cold nights, our room got drafty and cold. It would be better if the door had better seals on it, to make it quieter. Also didn't like the amount of disposable cutlery that are not biodegradable being used for the breakfasts. So much landfill. I understand not wanting to store and wash cutlery, please use wood/bamboo or biodegradable plastics please :)

Plussat: Location, close to subway station.

Miinukset: Quality of the breakfast and plastic plates, cutlery and cups .... to me this is very bad but to be fair I experienced it everywhere in NYC ... sad, sad, sad .... people wake up, it is 2019, in Europe it would be unacceptable.

Plussat: Traveled with our 18 month old and they had the crib already setup in our room for our late arrival. We though breakfast was good despite what other reviewers have noted. We would stay here again, very positive experience. Plenty of free street parking near the building.

Plussat: Everything

Miinukset: Ummmm nothing

Plussat: The location near the subway.

Plussat: I planned a trip to NYC but my accommodation fell through at the last minute, so I booked a room with the NY Moore simply because it was the cheapest that I could find. I am so glad that I picked it, for a hostel it is very good indeed. The room that I stayed in was very spacious and clean (apart from a bit of dust on the skirting boards), the bathroom was spotless. The staff are very friend and helpful, and it is very near to quite a few subways; easy access to the city. I most definitely recommended

Miinukset: The room that I was shown to by a member of staff the was not made up before I arrived, i had to wait outside the room until the maids were finished.

Plussat: A lot of common areas where to meet new people and share info about the city. Very friendly staff. Wi-fi, coffee, tea and water always available for free. The graffitis are amazing and they give a very cosmopolitan atmosphere. Subway station is very close by. Some restaurants and cafes around. One of the best hostel I have ever stayed. Highly recommended.

Miinukset: If the WiFi doesn’t work, which the staff obviously knows...don’t lie Dude snored

Plussat: I liked: 1- parking ease 2- proximity to everything 3- facilities (lounge and common area and coffee) 4- comfortable bed

Miinukset: I disliked: 1- internet sucks! 2- staff can be irritating sometimes 3- one of my roomies smelled really bad. Made it tough to sleep 4- lockers could be converted to coded locks to avoid having to bring own padlock.

Plussat: Very clean, accommodating, rooms and bathrooms are big, there are coffee and water cooler at the facility, a lot of other things I had no time to discover as stayed only one night.

Miinukset: Excellent value for the price, I would really recommend the hostel! Only what was not so excellent is the neighborhood, but still fine.

Plussat: This is the first year I have ever stayed in Hostels. I'm doing so not only to save money, but also to be a bit adventurous. I could not be happier with my 4 day stay in mid April 2017. The place is clean, you feel welcome, my roommates were interesting, and the front staff, every last one that I had contact with, were fantastic. (Secret Tip), one of the staff is actually a co-owner. The only improvement I would like to see, is actually to be able to find the building the first time I went. There was no lighting on the front of the building, and it is located in an industrial area. I did feel safe, however like anyplace, you have to always be alert. I had a great time, and definitely be staying again!

Plussat: The employees were always very helpfull and the ckeck-in / check-out was very easy. Our room was bright, cool styled and the bathroom was big enough. We got everything we needed and expected.

Miinukset: The surroundings of the hostel can get a bit loud in the morning. That didn't cause any problems for us but I think it's worth mentioning.

Plussat: The bed was very comfortable. I especially liked all of the amenities. Available computers, game room, available coffee and tea. The refrigerator was a big plus. Good security. Lots of brochures, of things to do in the city. Nearby public transportation. (Subway station and buses)

Miinukset: Bathroom could have been a little cleaner. I did check in late at night, that may have had something to do with it.

Plussat: Really comfortable bed and nice en-suite bathroom, good common areas, very friendly staff. Convenient for subway stations

Miinukset: Overall very good, but the shower did take an extremely long time to heat up (but maybe unavoidable in an old building in fall).

Plussat: The hostel is close to Manhattan by subway and the staff is friendly and helpful. The room was simple but quite big and was cleaned everyday. However I don’t understand why there are two bedrooms on the first floor... One of them is right next to the computer room/living room, so it can get really noisy at night (even with earplugs on). As for the people, you never know, it’s a matter of luck and it seems like I was unlucky this time. Some weirdo even threatened me after I asked him to turn off the music he was listening to super loudly at 5am... The living room was dirty and smelly in the mornings. Disrespectful guests just leave their food/drinks on the tables, some guys were also sleeping on the sofas... Made me wonder if those guys were actually paying for a room as the main door is never closed. Anyway, I think I was unlucky and I don’t blame the staff but still, it’d be nice if they asked some of their guests to be more respectful.

Plussat: Super thick bed! Free coffee available around the clock. Friendly staff. Hand soap at the sink in the kitchen was nice as it is rare to find it in most hostels.

Miinukset: Many disposable products like paper plates and plastic cutlery were a bit weird to me after travelling around Europe. Also the shower cube could be cleaner.

Plussat: Siistit huoneet, metro lähellä, keittiö ja pelihuone käytössä, hiljainen katu

Miinukset: Wc oli huonommassa kunnossa kuin mitä olisi voinut olettaa. Öisin oli myös ihan todella todella kylmä.

Plussat: Henkilökunta oli ystävällinen ja palvelualtis. Aamiainen oli monipuolinen. Hotelli oli siisti ja sijaitsi hyvien yhteyksien lähellä.

Miinukset: Aamiastila oli ahdas. Kaikki työntekijät eivät osanneet järjestää lisätilaa viereisestä konferenssihuoneesta.

Plussat: My room was stuck in a corner and the view was of maintenance building— if I looked fromtge corner of the window I could see a parking ldt Way overpriced

Miinukset: Price

Plussat: Clean, comfortable. Very nice updated design.

Plussat: breakfast above average expected to be for free

Miinukset: no but I did not use the gym. I never tried to park. Did not go up to the roof. I am a member of Marriott points and was not counted according to the front desk. I'll go on the web and make sure my points are properly credited.

Plussat: Value for room rate. Proximity to our son’s apartment.

Miinukset: Parking cost.

Plussat: Very comfortable and not far from subway stop. Walking distance to Smith Street albeit up a few blocks

Miinukset: No restaurant and neighbourhood semi industrial. Stop over due to late flight arrival and ordered pizza delivery. Did not see the value for price paid

Plussat: Nothing worth mentioning or writing home about.

Miinukset: Horrid experience. The Manager is a liar. Front desk said one thing. Manager said another. Hotel room was a smoking room and improperly cleaned. Breakfast subpar. Not worth the rating of even a one star hotel.

Plussat: Free breakfast!

Plussat: Location

Plussat: Adorable hotel for a short Brooklyn stay. There were signs regarding a renovation, but I didn't encounter any noise. My room and the public spaces seemed brand new.

Miinukset: No fridge or microwave in the room. None of the HBO channels were working. I could have called the front desk, but there was only one person on staff and it seemed a little busy.

Plussat: I did not eat breakfast

Miinukset: ironing board was not good condition

Miinukset: Staff wasn’t very friendly. Gave me a hard time about late check out.

Plussat: Corner room with floor to ceiling windows

Miinukset: Shower door wouldn't open or close while bathmat was down so lots of water all over the floor of bathroom

Plussat: The customer service was excellent and the entire area of Williamsburg was so kind and dog friendly. Highly recommend this place and will def be back again.

Miinukset: The parking situation but that comes with Brooklyn

Miinukset: It was a bit expensive.

Plussat: Location , staff , room were all great. Fresh baked cookies at check in.

Miinukset: No kettle in the room. No ability to make tea or coffee without going out. They offered free coffee in the lobby in the am but no hot water for tea No gym or access to gym.

Plussat: Location

Miinukset: Bathroom , no room service before 7:00AM.

Plussat: The location, design, and functionality of the spaces were great. The water tower bar is really special and gives to an excellent view of the city and the east river.

Miinukset: The warm interior and stylish design of the hotel was quite overshadowed by the lack of professionalism of the staff. The front desk made the best effort, but lacked know-how when it came to simple requests such as finding umbrellas for us when asked. It took four people behind the front desk and multiple chains of communications and 20 minutes later, no umbrella. The men at the front door always kept a straight face and never a "hello" the many times we were in and out. The most unfriendliest employee, who really left a bad taste in my experience, was the host at the bottom of the elevator that leads you up to the water tower bar. As guests of the hotel, I was shocked that he would not only brush us off when we asked how to get to the bar, but he would belittle us in his sarcastic responses. Another unfortunate disappointment was the lobby restaurant, Seven Seeds. The dinner service was so poor that I was convinced that the restaurant had recently opened and that they had not figured out the kinks yet. The servers never really came to us and at least one of the members in my party had to cut out of our group's conversation to constantly keep an eye out to hail down a server for service. The server who from Marseille who served us wine was the most personable and natural while being knowledgeable. The appetizers were all delightful but each of our entrees were really underwhelming. Pastas were overcooked and under seasoned, the burger was not memorable, etc. When asking for things like salt or sauce to help make up for the bland, the servers would forget and by the time they came back with what we asked for, the food was cold at that point. What makes all this really unpleasant is that the Williamsburg hotel is considered 5-stars and my single night stay cost me $506.30 just for the room. It just doesn't add up from all my travel experiences.

Plussat: Nice location.

Miinukset: Very very small room and bathroom.

Plussat: Best place for stay in Brooklyn