Brooklyn hotellia

Plussat: Location is good and close to the subway. We enjoyed the complimentary pastries and coffee in the morning. Loved having the sitting area. It made the room seem much bigger. We used the complimentary shuttle a couple of times and it was nice not having to pay an Uber.

Miinukset: We stayed here previously on a higher floor and enjoyed the room much more. We were at ground level this time and there was a lot of noise from trucks on the street all during the night. It kept waking us up. Also the garbage dumpster was to the right of our room and we kept hearing things being tossed in there.

Plussat: Everything. Just a little off the beaten path. Just walk a few short blocks and you are in the thick of the restaurant scene in a Greenpoint. Awesome all around.

Plussat: Hyvä sänky! Kaunis korjattu vanha tehdasrakennus.

Miinukset: Hotellin ilmainen kuljetuspalvelu ruuhkautui aina aamuisin eikä siitä ollut juurikaan iloa. Ei aamiaistarjoilua eikä ruokailumahdollisuutta. Hotelli laskutti jälkikäteen ekstraa, korjasi asian pyynnöstä.

Plussat: Very nice and helpful staff.

Plussat: The hotel and everything about it was brilliant. The staff were exceptionally friendly and knowledgeable and always on hand to help. The hotel is a 10 minute walk to the subway station but there's also a complimentary shuttle for any trip within 1 mile radius which is a great addition. The room we stayed in had a balcony and the room was huge. Given we were staying in NY we'd expected it to be small but it exceeded our expectations. The hotel staff provided balloons and a banner for a birthday and really went above and beyond. There were complimentary pastries every morning along with coffee and the fitness facilities were better than expected. The hotel also has great views over Manhattan from the rooftop which is available to all. Would definitely recommend the hotel and if we come back to NY we'll definitely consider staying here again. Rooms were cleaned daily too and the whole building was spotless and well decorated.

Plussat: Location in Greenpoint may not be for all, but the quality of the hotel, including free morning pastries and a free shuttle make up for it. The customer service and helpfulness is superb and the rooms are large and creatively decorated. The taxi arrangement to and from JFK is very reasonable and trustworthy.

Plussat: Amazing hotel with very comfortable, spacious and clean rooms. Very helpful and professional staff

Plussat: Hands-down my favorite place to stay in Brooklyn. Wonderful staff, beautiful rooms. Close to all the good stuff while also being in a quiet neighborhood

Miinukset: That I had to leave earlier than I hoped. To attend to a family matter. Alls well.

Plussat: Bedroom, location and staff. All the staff is very efficient and polite, specially Anabel, she is very kind and talks Spanish language which it is very convenient for Spanish people.

Miinukset: All is perfect

Plussat: Personnel was exceptional. They went above and beyond to help us.

Miinukset: The hotel needs a cafe or a restaurant. After traveling all day without food, it would have been nice to have a place inside the hotel to get a drink and something to eat.

Plussat: Wonderfully decorated and well managed hotel...the car service was terrific.

Miinukset: Our bed was excellent: the sofa bed was TERRIBLE. My son had to put the mattress on the floor. This is our one not so little complaint. Otherwise this was a superb hotel.

Plussat: I love the comfort, spaciousness, and cleanliness of the rooms, the art and artifacts, high ceilings, and post-industrial decor. It's also nice to be in such an appealing residential neighborhood, slightly gritty but not too gritty, with the bustle of ordinary daily life and commerce going on, lovely old buildings to look at, well-established parks to walk through, and good places to eat, all within reasonable walking distance.

Miinukset: The room could have done with slightly brighter lighting or at least the option of being able to put it on when we needed it; one of the air conditioners howled like the north wind onto our son's sofa bed; and we needed more free drinking water. Would fewer snacks and televisions (it's nice to have one, but two?) make your rooms lightly cheaper, too? We'd love to come more often but can't afford to. And lastly, maybe it was there, but I didn't notice a green option NOT to wash/change our towels until we left. That would be good.

Plussat: The entire staff was great. The shuttle drivers were very helpful and knowledgeable of the area. Room was comfortable and clean. I will definitely stay again and recommend to friends & family.

Miinukset: using booking.com. Won't book through them again

Plussat: The design is lovely, the staff are so nice, and the neighborhood is just great. There are 2 subways stops that are around 12-15 walks, but the shuttle will take you and pick you up.

Plussat: I loved the artwork in my room and the view of the bridge. Bathroom was beautiful with a soothing shower. My supreme one bedroom was cozy but the space was utilized very well.

Miinukset: The air conditioner fan was a bit loud.

Plussat: Wedding dress shopping with my daughter

Plussat: The rooms were clean the staff was very friendly ! Breakfast was great!

Miinukset: The parking wasnt good.

Plussat: Cleanliness. Spacious rooms.

Miinukset: No wifi for 3 days

Plussat: Great service! Friendly staff! Best location. From the rich interior to the beautiful city views and easy access into NY - The Box House Hotel remains our favorite hotel in NY

Miinukset: Absolutely nothing

Plussat: Great hotel. Ten minute walk to subway then only two stops to grand central! Fab bar staff. Good recommendations for places to eat.

Plussat: Staff was extremely helpful at every request.

Miinukset: Plastic mattress covering made bed too hot. I prefer a firmer bed. Toilet paper was awful! Hotel could use a better grade of paper - something thicker and softer.

Plussat: The free car service is excellent. The staff is awesome.

Miinukset: The toilet paper is 1 ply! There were roaches in our suite.

Plussat: Nice and quiet neighborhood, walking distance from cool restaurants and bars.

Miinukset: The bed was too small. There is no way that the bed in the queen room is in fact a queen, it seems to be a full bed. My husband and I slept poorly both nights due to this and the AC being very loud. We heard another couple complain to staff about the same thing. If you are couple, don't get a queen room.

Plussat: nice quiet corner of Greenpoint. quick walk to everywhere you want to go. great cafe.

Miinukset: It’s really pricey for what you get. $1,000 (including tax) for 2 nights is a lot. We spend the same amount of money in a signature hotel in Manhattan that is in walking distance of many things.

Plussat: Location was excellent, staff very friendly

Miinukset: Nothing

Plussat: Big quiet room. Super comfortable bed. Great restaurant. Perfect location. Much better than I expected!

Plussat: Staff were extremely helpful and had many recommendations for dining.

Plussat: The rooms were exceptionally spacious and well-appointed - felt like having our little apartment to return to at the end of the day. Super comfy bedding and great shower as well. Plenty of cute restaurants and bars nearby and nice to have the subway less than a five minute walk away!

Plussat: This is a wonderful location in the Greenpoint area of Brooklyn and the staff could not be nicer. A real plus is the courtesy car which will drop you to many points n Brooklyn. Kitchenettes make it easy to feel at home, bed was super comfortable. Also, a very environmentally conscious establishment.

Plussat: Clean room, friendly staff, good location

Miinukset: The wifi was terrible!!

Plussat: Decor & location. Staff very friendly

Miinukset: N/A

Plussat: We really appreciated the friendliness and flexibility of all the staff. They were helpful with their local knowledge of the area and the driving service was excellent. They are a great team.

Plussat: Perfect location in Brooklyn. Very modern , great design , very clean, friendly stuff , great rooftop beer bar , nice restaurant attached , great office work area

Plussat: Comfort is the #1 need for guests. Less vast open space, rarely used, would have allowed for an actual shower and slightly larger rooms would have been wise. Do not let architects and interior designers tell you what to do... they are almost always...wrong.This from a hotel school grad.

Miinukset: Read the above....

Plussat: Nothing

Miinukset: When booking it was not obvious that there were only twin bunk beds and a shower in the toilet.

Plussat: i like the efficiency of this hotel + from the moment you walk in somebody will assist you.

Miinukset: The hotel can be greatly improved with a coffee station at the lobby. i realize there is plenty of coffee shops within a short walking distance, but sometimes you just wish for that first cup of coffee first thing in the morning without stepping outside.

Plussat: Convenient to book, and in an area of Williamsburg with a lot of fun things to do in the area. The room was cool and space-saving.

Miinukset: Higher price point that I'd have hoped for a bunk bed room, but I did have to reserve a room last minute. I'd be curious to see what prices are like less last minute. Also, I felt like the top bunk was at a height that someone sitting on it could see below into the shower, so not great if you're not comfortable with that.

Plussat: USB plugs were very convenient, the location is good. The rooftop with the view on Manhattan is just stunning!

Miinukset: The tiny shower over the toilet with the glass wall makes this place very intimidating for stay of two people. The room is so small you can hardly squeeze between the bed and the wall in a working area. Luckily, there was space to work in the hall downstairs.

Plussat: Clean, airy, very quiet room on courtyard

Miinukset: Room small and shower in toilet not my favourite

Plussat: Clean / quiet / good window blinds / warm shower with good pressure. Rooms slightly bigger than expected Great location near to lots of bars / restaurants / adjacent to supermarket The rooftop (Skydeck) is a hidden gem - there is a bar at front and a garden at rear. Lovely spot to read at sunset

Miinukset: First two nights i was in a bunk pod and the placement of the TV at the foot of the bed was a bit awkward for someone of my height, as that's where my foot really wanted to be. Wifi a bit fiddly to connect to (but reasonable speed when on). No safe at reception for valuables between check out and going to airport.

Plussat: Good bed and clean

Miinukset: Too small and to expensive for what it is

Plussat: Great location close to Subway and a short ride over to Manhattan. Area was generally quiet and felt safe. Price was significantly lower than similar properties in Manhattan for the week I stayed there. Attached bar in lobby had a great outdoor space and good beer selection.

Plussat: Cleanliness

Miinukset: Bath and Staff

Plussat: Great staff and location.

Plussat: The hotel location was perfect for shopping, just a block away from the main shopping area. it was easy to get around and being in Brooklyn versus Manhattan where I usually stay was less hustle and bustle. The hotel, I had no complaints about anything. It was clean, the staff was friendly and helpful. I would definitely stay there again.

Miinukset: I have no complaints.

Plussat: The facilities were very nice and the location was close to where I needed to be

Miinukset: The price

Plussat: The location was perfect for us, as we went to a concert at the BAM opera house. Less than a 5 minute walk away. Staff was very helpful with finding a good place to eat. Bed was super comfy

Miinukset: Pretty sure our wellness king room was supposed to have a microwave but didn’t (turned out we didn’t need it anyway). Although room was clean, I mistakenly opened the heater door. Way past due to change that air filter!

Plussat: Bed was awesome location great

Miinukset: Air conditioning too loud

Plussat: Great location for our needs Bedding nice. Pillows good

Miinukset: Only one elevator working. And it didn’t work properly ..much of the time passing by my floor when I was waiting. The a/c unit in the room was SO ANNOYING. It sounded like a 747 when it went on every 5 minutes. Poor nights sleep as result

Plussat: Only one elevator was available for too many floors.

Miinukset: Location is best for all subway lines.

Plussat: Downstairs and lobby employees. Beds were amazing.

Miinukset: The bathroom doors in the rooms are simple horrible and not those but out very well. Privacy is basically gone with at least a 1” gap btwn door and wall, especially in the moments for a bowel movement. Who thought a sliding barn door was appropriat

Plussat: Modern room with access to gym equipment.

Miinukset: Noise travels between rooms easily.

Plussat: Location

Miinukset: Rate was too high

Plussat: Very comfortable room. Excellent stall

Miinukset: The blind in the room kept getting stuck. Would only lower part way and then we weren’t able to raise it. Despite having someone come to fix, it continued to be a problem both nights of our stay. Would really have appreciated it being taken care of.

Plussat: Good location, but we had higher hopes. You can walk to DUMBO and Brooklyn bridge. There is direct metro to Coney Island. Hotel overally was good. There is nice bar at the lobby. WiFi working as expected. Room was equipped with all you need + some exercise tools. Big bathroom.

Miinukset: Beds were small and not that comfortable - very soft, so our sleep was not that good which is the main and primary thing after walking 20kms around NY. During checkin, we changed credit card, but card which was used for booking was charged anyway and then refunded. Because of that, I lost transaction and exchange fee and we paid more for the stay then we should have. Now, I have to hope to reclaim with my bank. I would suggest the hotel to change their procedure for charging.

Plussat: Very comfortable and stylish room, great for relaxing and sleeping

Miinukset: Lobby is a bit uncomfortable

Plussat: We loved the fact that our room was so quiet even though the noise out in the street was loud. We liked the breakfasts too. Maybe best of all, we loved the bed.

Miinukset: The diverter for the bathtub/shower did not work, and so my wife could not take the bath she was looking forward to. When we called to complain, a technician came promptly but could not fix the problem. He checked with a supervisor, but apparently there was no easy fix.

Plussat: Good clean hotel room..

Miinukset: Very expensive parking, breakfast very average. Bar prices on spirits were shameful.. $17 usd for a Chivas..

Plussat: Rooms, lobby,ambiance

Miinukset: Breakfast

Plussat: The breakfast

Miinukset: No

Plussat: Yes

Miinukset: Everything was good

Plussat: Big and comfortable beds, free breakfast

Miinukset: We checked in and got into a non smoking floor but entered the room and it smelled like cigarettes. We called reception twice but just placed us on hold and said they will move us to a different room the next day but said they will disinfect the room for us. We went out for dinner and got back after about 2 hours and the room smelled like strong chemicals, it was the spray they used and they placed a machine to air out the smell. We went down to complain about the strong chemical smell and they moved us to a new room which was appreciated but the damaged has been done and we already got sick so the last few days in New York were unpleasant to say the least as we both had throat inflammation and now traveling back with fever. Another complain is room cleaning, our room wasn’t cleaned twice for our 5 day stay. The first time was our fault as we left the hotel at 2pm but the next day when we left at 12nn, we have informed the manager to clean our room and gave the room number. He said, no problem but when we got back which was around 12 midnight, it wasn’t cleaned again for the 2nd time and the garbage was overflowing given it hasn’t been cleaned for 2 days in a row.

Plussat: The breakfast was good- buffet style.Clean gym. Location would be good for people willing to walk and pass Brooklyn bridge to get to Manhattan. Some restaurants available. Again , if you are ok to walk and take subway -recommended.

Miinukset: N/A

Plussat: Keskitason hotelli Brooklynissä kävelymatkan päässä Brooklyn Bridgeltä ja Dumbosta. Huoneet ja yleiset tilat olivat vähän kuluneet. Mukavaa, että hintaan kuului aamiainen, mikä on poikkeuksellista New Yorkin hotelleissa. Aamiaisella oli tarjolla smoohieita, muroja, jogurttia, leipää, leivonnaisia, munakasta, kananmunia, vohveleita. Kahvia ja teetä tarjolla ilmaiseksi koko päivän. Kaksi metroasemaa kävelymatkan päässä, joten liikkuminen kauemmaksikin oli helppoa.

Miinukset: Aamiainen tarjottiin kertakäyttöastioissa ja osa ruoista oli tarjolla muovisissa kipoissa. Ekologisesti kestämätöntä, vaikka astiat olivat kierrätettäviä (mutta kaikki meni samaan roskikseen kuitenkin). Hotelli sijaitsee Manhattan Bridgelle johtavan ison tien vieressä ja liikenteen ja hälytysajoneuvojen äänet kuuluvat huoneisiin todella selvästi.

Plussat: Breakfast very good, as usual. Front desk very friendly, hand out free water. No problem with pre-arranged late check out and with storing bags. The quality here is consistent. The location good.

Miinukset: Beds are doubles, not queens. A drawback for a family trip. The drop off area remains torn up, courtesy of NYC. Had we not known the area well enough to find street parking first, it would have been difficult to drop off and check-in with a car.

Plussat: Great hotel at downtown Brooklyn, looking like new. Comfortable beds, breakfast with a great selection of food, 10 minutes to subway and 15 minutes walking to Brooklyn bridge. Views on Manhattan. Easy access from/to JFK. I'd stay there again.

Miinukset: Quite a busy street right below, so along with a great view on Manhattan you may get all the beeps coming from traffic, especially with opened window.

Miinukset: Only small towels Room cleaned Evers 2 days

Plussat: Clean and comfortable. A good affordable option close to Dumbo, Brooklyn

Miinukset: Dirty Room, and Fees Fees Fees

Plussat: Live jazz with drop in performers was dynamite to come home to after a long day working! My room had beautiful wall paintings of a large bird and enormous, luminous trees - really made me feel special each day. Great place to start and finish each day!

Miinukset: I picked the hotel for the location, convenience of the parking garage, and funky feel. I was not disappointed.

Plussat: Everything!

Miinukset: Coffee :)

Plussat: Awesome staff! Was so comfy I missed breakfast ! Great location , right in the middle of restaurants & artisan cafes . Will definitely be back!

Miinukset: A little softener in towels wouldn't hurt

Plussat: Free snacks in the lobby

Miinukset: Bed wasn’t bad , but not as comfy as most hotels

Plussat: Staff and directions

Miinukset: I travel often & I was shocked by the price.

Plussat: Extremely helpful and attentive staff Great location Spacious bathroom Comfortable beds and pillows

Plussat: The best part of the breakfast was the continuous supply of water ,coffee and hot tea for your consumption any time of day!

Miinukset: I think the hotel is over-priced for what you are getting. But its Brooklyn so I understand prices can be extra high.

Miinukset: The noise at night was overwhelming disturbing.

Plussat: Nice location. Very quiet, laid back hotel.

Miinukset: TV was too high on the wall , uncomfortable to watch.

Plussat: The location was amazing, right in the heart of downtown Brooklyn, near restaurants, bars, subways, and shopping. The staff was very helpful. There was a minor problem one night and the front desk not only rectified it but did so with a smile. I would certainly book here again!

Plussat: The breakfast in the morning was always good and the staff monitoring, the rooms were really good quality including the tv stations and the location is very central and close to everything. The door man was always so lovely and made me feel safe whenever I would get back late. The other staff were also lovely excluding one of the desk ladies who I felt was always unhappy and extremely rude

Miinukset: One of the ladies at the front desk was very rude every time I would ask questions or help with information regarding my stay. I also had issues with the payment held on my card, I was a young solo traveler and this impacted me a lot. When I called up and asked for help getting everything sorted between me and my bank she was getting annoyed with me and hung up. When I called back she acted as if there was a connection loss and never sent through the information I requested.

Plussat: breakfast was quick and adaquate. staff helpful

Plussat: Cute, clean, nice and modern furnishings, got a parking space in their lot, complimentary continental breakfast

Miinukset: Heard the tv all night in the neighboring hotel room, must have thin walls. Also, elevator broke on the morning we departed and we had to walk down the stairs with our luggage. To be fair, we didn’t ask for help, maybe they would have provided it.

Plussat: The people were super helpful and kind, and we were able to check in early, which was fantastic.

Miinukset: The WIFI was very spotty, and I had to log on about 50 times over the weekend (and used up all the data on my phone). The bed, unfortunately, was hard and uncomfortable, so I didn't sleep well and had a sore shoulder, neck, and back. The hotel was completely fine, and well located, but I wouldn't stay there again.

Plussat: Pillows were comfy. Bathroom was modern and rain shower was great. There are lots of power outlets and the tv is nice and large!

Plussat: Staff is extremely helpful and friendly

Plussat: This is a very well-run hotel. The staff is knowledgeable, efficient and welcoming. The room, while on the small side, is comfortable and well-appointed.

Plussat: Location is perfect and the staff is very friendly and accommodating..and her friend (whose name I cannot remember) at the front desk.

Plussat: We would like to mention how friendly and helpful the receptionist Hazel was.

Miinukset: No tea or coffee making facilities in room

Plussat: Not a bad location for a trip to Williamsburg. If you're travelling solo this is a good spot. The blackout curtains are nice.

Miinukset: A little out of the way and the entrance faces the highway. The rooms are clean but the lobby and common areas are a little "meh" if you care about that kind of thing. Also the room is ridiculously small, but that's par for the course in NYC.

Plussat: Visiting family in Williamsburg (Brooklyn) so very convenient. Generally convenient to get to other parts of NY also.

Miinukset: Limited parking on site, which is monitored, but no problem street parking, which is generally right in front of the hotel.

Plussat: Room dirty upon arrival...was let in the room and the room was dirty and not cleaned and cleaning equipment still in room called front desk and was told staff was on lunch

Miinukset: Read above

Plussat: The hotel is new and in a good location far from city crowds.

Miinukset: We left early and could not have breakfast at the hotel restaurant.

Plussat: Location on walking distance of amazing stores and restaurants, view on Manhattan is breathtaking (we upgraded ourselves to the 19th floor)

Miinukset: -

Plussat: Wow view from rooms. Lovely staff and well kept rooms

Miinukset: Would love a free mini bar

Miinukset: There was a lot of construction work noise which made the use of the balcony less valuable.

Plussat: Hotellissa parasta oli mielettömät maisemat Manhattanille. Meillä oli Gotham King -huone, jossa parveke ja huoneen levyinen lasiseinä suoraan Manhattanin suuntaan. Näkymä oli maaginen niin illan pimeydessä kuin päivälläkin. Kävimme ihailemassa auringonnousua kattoterassilla. Hotelli on kivasti sisustettu ja palvelu erinomaista. Hotelli sijaitsee viehättävällä Williamsburgin alueella ja lähellä hotellia on paljon ravintoloita ja kahviloita. Alue on kuitenkin rauhallinen ja turvallisen oloinen. Olisimmepa viipyneet täällä pidempään ennen siirtymistä Manhattanille!

Miinukset: Kaikki oli täydellistä.

Plussat: Modern room decor, good location, amazing rooftop views

Miinukset: N/a

Plussat: Amazing place to spent a night or two. We loved the pool and the Gotham King Room with amazing views to Manhattan.

Plussat: The of the water

Miinukset: Nothing this is one of the best hotels in NYC

Plussat: New. Great view across to Manhattan from our window. Restaurant downstairs excellent pizza. Responsive service - had balcony vibration in windy conditions which was fixed.

Miinukset: Having to pay extra $150 per night in advance in anticipation of room charges.

Plussat: Great location and just the best views over the Hudson to Manhattan. Comfortable quiet rooms.

Miinukset: Not great breakfast options. But loads of neat cafes and bakeries nearby.

Plussat: Super bougie and fancy. Elevator requires key card access Beautiful rooftop bar. Didn’t have to pay cover or buy a drink which was nice.

Miinukset: Doorman was somewhat aggressive getting my bags

Plussat: The Balcony & view of the city

Miinukset: To small the room

Plussat: Very comfortable, clean and the tea/coffee facilities were excellent

Miinukset: It was just a bit too far from Manhattan, took quite a while on the metro

Plussat: The Fairview is a perfect place to feel at home. You will find everything you may need. And after exploring NYC you may come home and have a really good rest there.

Plussat: Place is very clean and well furnished. Bed is comfortable. Owners put some care in the facilities. It is appreciated. The garden is lovely.

Miinukset: No coffee provided, we had to go get some. Nothing very important but you still expect it when you paid for a whole week stay. Neighbourhood is very noisy. We were there during a holiday and music went on until dawn 3 days in a row, with lots of policemen present.

Plussat: The stuff is very eager to help, the room is clean and comfortable, there is complementary coffee and tea. The connection to Manhattan is relatively good.

Miinukset: There is a fridge and a microwave, but no kitchen. The blankets were too thick, so it was quite hot at night. The AC is central, so you can't turn it off. We had to keep the window open at night.

Plussat: I love this place, cute and cosy room in a beautiful house with a very comfortable bed, little kitchen area with free coffee and tea, easy self check-in, very kind and friendly communication with helpful staff, great location with a subway station, restaurants and supermarket nearby

Miinukset: Nothing!!!

Plussat: Very handy for the subway, Nice room,. good facilities. clean and even in the city it was quite quiet. The location was handy for everything. Supermarkets, food outlets and subways. Nice bathroom Would go back

Miinukset: It was a little far out which made travelling back into Brooklyn centre either a forty five minute walk or subway ride. The nieghbour hood was a little rougher than expected but we always felt safe.

Plussat: It's a very very beautiful place to stay. Near a Main Street so there is a lil bit of traffic noise, but coming from a list city myself it wasn't bad at all.

Miinukset: Nothing

Plussat: The room was pretty and clean, a real “Brookly / New York style” apartment. They have a little kitchen in the common space with fridge and microwave, tea and coffee are also provided (even though it would be great to have a sink there as well where you can wash your dishes after using them). The whole building very well maintained.,

Miinukset: The location and the environment was a bit bad. Though there is metro line at the accommodation but it takes 30- 40 minutes to get to Manhattan by this (Central Park is 1 hour)... we preferred to use the Q express metro but for that we had to walk 15 minutes... which walking wasn’t so pleasant during the night, we felt a but unsafe and insecure even though nothing (no atrocities) ever happened to us.

Plussat: I like the rooms and the location is handy for the subway

Miinukset: The downside was there was no good restaurants nearby

Plussat: I stayed at the Vanderbilt on the first floor. The apartment is roomy and has a large kitchen, with a deck plus deck furniture as a nice addition. The apartment is very clean and very nice to stay in. A grocery store can be found across the street and the subway is also very close by. The area is not the greatest, but subway access and affordability still make this place a worthwhile choice for your stay in NCY. The host Mark is fantastic!

Plussat: Location, so so close to Metro! I appreciated the style of communication with staff — practically a phone call away, very accommodating for our early check-in, excellent housekeeping. Home away from home in a nutshell.

Miinukset: Parking was tough, so if I didn’t need a car, it would be perfect. I appreciate what New York residents in the area must struggle with every day.

Plussat: The check in service was horrible. They didn’t have enough staff to help people. I was 1h online waiting for. They didn’t have room available in my check in. They called me 3h after.

Miinukset: Check in...too much time online.

Plussat: I liked the fireplace in the eating/lobby area.

Miinukset: The free pass on Big Apple tours was no longer good in Brooklyn.

Plussat: The location. Surplus towels. Enough hot bathing water.

Miinukset: The staff did not clean the bathroom. It seems they were overwhelmed The Refrigerator is too too small. No good channels to watch on the telivision. The wifi is not very strong. No room service. One must come out of the room to drink and out of the hotel to eat and one can not stock up in the fridge because its too small. The carpet was not vacuumed well. No electric kettle for tea. One is forced to drink coffee bcos its just coffee maker and no enough milk or creamer for the coffee. No choice . The escalator up kept getting faulty. .

Plussat: The front desk staff was amazing and the room was nicely appointed wioth great views.

Miinukset: I paid $6.75 for 1 bottle of water in the Market at the hotel. The same bottle at the Walgreens in Times Square was $1.99. a little profit is expected but this price was rediculious.

Miinukset: I believe I was overcharged by paypal

Plussat: Great room. Extremely Friendly and professional staff. Clean and comfortable. Great location

Miinukset: Nothing

Plussat: Great location, friendly and knowledgeable staf

Miinukset: None

Plussat: If you’re traveling on business or flight crew this is what you would expect. If you’re family with a child you’re at the back of the queue

Miinukset: Very delayed check-in. We could only check in six hours after arrival. Poor attention at reception. It’s very easy to acknowledge guests and then say “I’ll be with you as soon as possible”. Not ignore them for 20 mins while looking at a screen on the desk (yes this did happen) and then chatting to each other!!!

Plussat: Great overall hotel. Location is excellent.

Plussat: Location was excellent for mass/public transportation.

Plussat: Comfortable and clean

Miinukset: N/A

Plussat: Great Location, but Bad Customer service recieved from the Marriot Hotel not meeting up to expectations.

Miinukset: We booked this trip based on the pictures we seen online, and were displeased when we saw the final product of our purchase which was not like what we had booked on booking.com besides that Customer service was horrible from the check in they were giving us a hard time even after I provided them with my reservation number they still had the audacity to say that they still have to make sure the its the correct reservation and that it did t belong to someone else. There so much more but I am out of words to keep writing.

Plussat: Good location, decent breakfast and staff that tried hard.

Miinukset: Very loud aircon in room, impossible to use whilst sleeping. An executive lounge that was meaningless compared to other Hiltons.

Plussat: Quiet. Modern. Staff very pleasant. Bed very cosy and comfortable. Well located in Brooklyn close to three subway stations. Five minutes by subway to Manhattan. Like a small boutique hotel and much more personal.

Miinukset: Air conditioner very noisy.

Plussat: Kind staff, excellent service and well kept

Miinukset: Parking not included in hotel parking

Plussat: Location & comfort

Miinukset: Garage

Plussat: Convenient to shops and restaurants

Miinukset: No microwave in room

Plussat: The location in Brooklyn was great. The staff were friendly and helpful especially the Reception staff and the breakfast staff. They made special coffees for us

Plussat: Very comfortable and clean rooms. Location was idea. Walking distance to everything: dining, shopping, waterfront, parks, subway...

Plussat: Location is nearby the Hoyt/Schermerhorn subway station; this allows quick access to the city and its attractions. The gym is well equipped and not too busy. Overall we liked the cleanliness and comfort of this hotel.

Miinukset: The breakfast is pretty expensive when traveling with your family.

Plussat: Very comfortable large bed, nice rooms, good breakfast selection by US standards and good location near subways.

Miinukset: Air conditioner in the room is like sleeping next to a jet engine. Install wall mounted Fujitsu split systems for goodness sake! Towels are hard and scratchy. Would expect softener to be used by Hilton. No bathrobes in room.

Plussat: The hotel staff was amazing

Miinukset: The setup for the executive level guest west taken over by the Restaurant. It was a problem with the customers staying on the executive floors to get to the Lounge to use the Service like water and coffee. A security guard was even harrass a customer who had a key to get in and only wanted cookies. Never stayed on the executive floor where I could not use my Service. The hotel should also carry street maps on how to get around.

Plussat: The room service menu was very limited but what we did order was delicious.

Miinukset: Uncomfortable bed, noisy airconditioning unit, below standard buffet breakfast (worst I have ever had). A single use paper coffee cup in the room instead of a coffee mug, awful coffee.

Plussat: Clean, comfortable, good location

Plussat: It s ok

Miinukset: You should sale Colling card

Plussat: Extremely accommodating. The atmosphere was welcoming and the staff was helpful. I apppreciatied the use of the common area during the day after I was finished with the room. Great coffee.

Miinukset: The cost, but best I found in NY. So that’s not something I can really complain about much. It was reasonable at least.

Plussat: Good location cuz u can choose between different subway stations. The room was pretty modern and clean.

Miinukset: There were mice in the room!!! Not all rooms have AC.

Plussat: When I arrived I got a hipster girl with a big attitude at the reception. First thing I had to do was pay my stay, only to be told afterwards that I should return later because I was too early to check in. In general the hostel is kinda impersonal. Big place, its nice to have a kitchen and common area, but everything is a bit worn. My dorm was 6 beds and was a very good size but was kinda smelly. There is an ATM at the place (2,25usd service charge) and you get towels. Location is Ok during the day, but I wouldnt want to walk around at 2 in the morning (but its nyc after all). Lots of police cars around. Good set of metro lines though. Overall I found the place rather expensive (considering its a hostel) but (as I said) ... its nyc after all.

Miinukset: see above

Miinukset: If the WiFi doesn’t work, which the staff obviously knows...don’t lie Dude snored

Plussat: Taylor and Mars were beyond exemplary with their duties as the responsible parties to engage the guest. The rest of the staff I had limited interactions but they were also attentive end proficient. This place felt like home away from home with parallels of my childhood sharing a bedroom with several brothers. Great environment.

Plussat: clean and comfortable and convenient!Friendly staffs!

Plussat: Very close to a station on L line, the area can seem a bit odd (kind of industrial zone) but if you take the metro to stations near Williamsburg or walk 15/20 minutes you'see nice things and places. The hostel itself was great, I had a private room and no issue at all.

Miinukset: Nothing, it was all good and staff very friendly.

Plussat: Staff was extremely helpful and nice. I stumbled upon the comedy night where they had couple of standup comedians performing in the kitchen, show wasn’t that good but the thought of an event like this was really nice. Also, the bed was comfortable.

Miinukset: Bathrooms were not nice looking or clean, felt like a scene out of a bad movie. I didn’t have internet in the room and when I did it was on and off as well as extremely slow, no good quality internet whatsoever. It’s 2019 and having bad wifi is unacceptable.

Plussat: Two subway stops nearby, good but long connection to the JFK airport and to the city. Room and bathroom were big and clean, nice big kitchen and common room area with free coffee - great to grab in the morning! Nice language room to leave your suitcase for the day after/before checkout.

Miinukset: neighbourhood was dirty and scary in the evenings

Plussat: Free coffee all day long and very kind staff

Plussat: Siistit huoneet, metro lähellä, keittiö ja pelihuone käytössä, hiljainen katu

Miinukset: Wc oli huonommassa kunnossa kuin mitä olisi voinut olettaa. Öisin oli myös ihan todella todella kylmä.

Plussat: Henkilökunta oli ystävällinen ja palvelualtis. Aamiainen oli monipuolinen. Hotelli oli siisti ja sijaitsi hyvien yhteyksien lähellä.

Miinukset: Aamiastila oli ahdas. Kaikki työntekijät eivät osanneet järjestää lisätilaa viereisestä konferenssihuoneesta.

Plussat: Very clean and well maintained. On site parking available for a decent fee.

Miinukset: Everything was good

Plussat: Free breakfast!

Plussat: Close to where our son lives

Miinukset: Wish the breakfast was open a little later during week

Plussat: The location was good, not a far walk from the subway. The view on the rooftop was incredible! The room was very clean and nicely appointed and the bathroom was great. We would stay here again.

Miinukset: Not much to be honest, it met our expectations nicely.

Plussat: Staff was extra friendly, the hotel itself was beautiful. Our room & bathroom was quite small but I feel that’s normal for the city, the actual block the hotel is on leaves much to be desired but is a very short walk to the Barclays center, and even shorter walk to 5th ave. Overall A+

Plussat: great rooftop area nice skyline of manhattan

Plussat: Location

Plussat: Cleanliness

Miinukset: Stayed two days. No one came and changed towels or “straightened up” the room. My check in couldn’t be found. It was listed under my first name. OK ..mistakes happen. My reservation was for a suite room. Was told none were available! Was given a “bigger” room on a higher up floor. Don’t know if I’ll stay in a Fairfield Marriot again. Looks like back to Comfort Inn and Suites!!

Plussat: Rooftop patio was great, very nice place to relax and enjoy the fantastic weather.

Miinukset: Nothing.

Plussat: Room was small and there was no bar. Other than that, it was a very nice hotel.

Miinukset: Room was small and no bar.

Plussat: Breakfast altough small was still really good!

Plussat: The rooftop is absolutely stunning

Plussat: The staff is so nice and helpful all the time. Rooms are nice decorated and they’re very clean. Rooftop is amazing, one of the best sunset views in NY.

Miinukset: It’s noisy at night and the food in restaurant could be much better.

Plussat: The hotel is very stylish and clean. The rooms are beautiful and I really like the bed and pillows, they are super comfy. Restaurant opens at 7 AM, which was important for us as we had a business trip, so got up early and avoid looking for a place to eat. All staff was nice and helpful.

Miinukset: This hotel has a roof top bar and on Friday-Saturday it is really popular and has a lot of people. It becomes quite noisy, so if you are looking for quiet place it is not your choice. Also I would suggest this hotel for couples, not to stay with colleagues as bathroom does not give you a lot of privacy.

Plussat: Our expectations were higher than the experience. The design of the space is immaculate yet the service is average. The guest is not seen as the priority. At this room rate I would expect full amenities in the room yet it took two calls to get a tooth brush.

Miinukset: The fact that there is a minimum spend on sun loungers, for guests is ridiculous.

Plussat: Great location to be amongst everything in Williamsburg. Really quality rooms and great view of manhattan. The water tower on the roof was a great place to have drinks and a dance on a Saturday night.

Miinukset: No free breakfast or coffee making facilities in the room. The iron supplied was rubbish.

Plussat: - Architecture - Room - Views

Miinukset: - Staff - Prices at Rooftop bar

Plussat: Lovely people on reception. Especially Patrick .

Plussat: Location and rooftop pool was great. Restaurant and bar serve great food and cocktails. Great design and as a hotel guest you get free access to rooftop events.

Miinukset: Rooms are definitely tight. Not much room to put clothing or bags even in a king terrace room.

Plussat: Great views from the room. Fabulous rooftop and pool. Staff very friendly.

Plussat: This place is next level! Highly recommended

Miinukset: Loved it all!

Plussat: The bed comfort

Miinukset: The shower

Plussat: From the moment I drove in (parking right out front of the hotel!) check in was smooth, its like if they knew who i was! Staff was very nice. Once i got to my room i was in awe. Room was gorgeous! The whole lay out Not to mention the view of the city from Brooklyn. Def recommend and will be back! Great for solo travels and couples.

Miinukset: The restock after the room service.

Plussat: I don't know.

Miinukset: I couldn't use coffee machine. It was not clean. The price is not worthy. Overpricing Eventhough not include breakfast! Also they charge outside parking $30+tax

Plussat: Clean rooms, professional staff, rooms cleaned early every day

Miinukset: Air conditioning difficult to manage to avoid being too cold

Plussat: Very clean

Miinukset: Front door enclosure could be upgraded

Plussat: The breakfast staff was so helpful and the rooms were compact and clean.

Miinukset: I thought breakfast was included.

Plussat: Bed fine. Cleaning staff did not re supply coffee enough for 2. Slow to re service the em and bathroom.

Plussat: We liked location, price, available parking, clean room

Miinukset: room could have been abit bigger

Plussat: Staff was great, room was clean, located close to restaurants.

Plussat: Price , amenties, kind bed. Also few miles from where we had to be.

Miinukset: Made to pay for empty spot outside hotel for car but at leaat they wede watching it as it was a bit sketchy area at night. Loud drunk guests at 4am near our room.

Plussat: Did stay for breakfast

Miinukset: Loved everything

Plussat: Yes the breakfast was lovely the service was excellent

Miinukset: The young man that check me out wasn't friendly very serious no smile and no thanks you

Plussat: Check in process was easy

Miinukset: The room had a damp smell and was pretty small. Parking cost was pretty high.

Plussat: Proximity to public transit

Miinukset: The room I was put in was in the basement! The air conditioning controls were fixed and couldn't be modified. I felt like I was in a dungeon. Additionally I could feel the R subway train passing every time in my lumpy bed.

Plussat: It was super clean, cheap and comfortable. There was breakfast also.

Miinukset: Limited facilities

Plussat: Good location next to R train. Free breakfast is usually pretty good.

Miinukset: In other stays I've gotten very good rooms on higher floors. This time I got room 108, which is underground and right next to the front desk. So you hear front desk conversations and the rumbling of the train, as well as lobby music. No fun.

Plussat: Bed was very comfortable

Miinukset: Breakfast was ok, but I definitely would expect plates and cutlery not the plastic buffet cutlery and paper plates.

Plussat: Good location next to the subway station, good breakfast. Good value for the money

Miinukset: -

Plussat: Modern, well maintained property, located next to the subway station. Great staff, and good facilities.

Miinukset: Located at the " Grittier " end of Brooklyn. Our room was in the basement.

Plussat: Staff was helpful

Miinukset: The room was underground

Plussat: Clean comfortable price right location

Miinukset: Oatmeal at breakfast

Plussat: Clean and close to subway which made it easy to get into Manhattan and other locations.

Miinukset: Breakfast had to be eaten on paper plates and plastic knives and forks. Coffee and juice out of polystyrene cups.

Plussat: Close to subway, friendly service, great breakfast

Miinukset: all was good

Plussat: Reasonable price for Brooklyn, Manhattan was much more expensive. R line Subway stop was in the front of the hotel, very convenient to get to Manhattan. OK breakfast.

Plussat: The front desk staff were lovely. Helpful, courteous. The site had limited parking but we arrived early and got a space.

Miinukset: Rooms were a nice size, modern and clean Wish we were on a higher floor and that the roof area was open

Plussat: I didn't like that we didn't have a choice where the breakfast was concerned. That and parking we're the low-points for me. The hotel itself, however, was great.

Plussat: The staff was friendly and rooms appeared to be clean.

Miinukset: The bed was extremely uncomfortable. Hard as a rock and very lumpy. The selective shower button was not screwed in with the set screw. Kept on falling out .

Plussat: Staff were so helpful and pleasant. Safe was broken and they upgraded us to a higher floor at no extra cost. The room we had you could hear the traffic, so we appreciated the upgrade. Visiting our daughter who lived quite close to the hotel. Would recommend this hotel

Miinukset: Nothing we had a wonderful stay

Plussat: Bkfst box was great, but staff did not inform us that it could have been delivered to the room so we ate in the business center.

Plussat: The robe, slippers and balcony.

Miinukset: Internet was unreliable

Plussat: Clean and modern rooms. View of Manhattan was awesome.

Miinukset: Lack of privacy from bed to bathroom

Plussat: They have parking.

Miinukset: For the price, it was pretty bare bones. They do provide a light breakfast that they deliver. Otherwise the staff weren't overly friendly. For a hotel there wasn't any real hospitality.

Plussat: Staff was very accommodating

Miinukset: Lack of parking, to spend that much for a room,then try to park a block or two away is not a good look for guest.

Plussat: Beautiful room. It appears to be newly remodeled.

Plussat: the breakfast was good but we were disappointed that you can no longer choose to have either a bagel or a croissant.

Miinukset: The check in was great and generally staff we met were lovely including the man on the door. Check out was a bit strange...nobody asked if we had enjoyed our stay or wished us a safe journey, in fact they only said did we need a receipt... Polite enough though.

Plussat: Room was nice, beds and bath quite good

Miinukset: Noise! Noise! The combination of street noise from busy 4th Avenue Brooklyn and interior noise due to wall too thin made sleeping very difficult.

Plussat: I liked the atmosphere and the feel of the rooms. They were spotless and clean. I found the staff to be very helpful in providing great service. The location is brilliant.

Miinukset: The beds couldve been a bit more comfortable my back started hurting after sleeping on them for about 3 days but that could be because of other reasons.

Plussat: It was clean but could have had a fresher smell..bed is very comfortable

Miinukset: The refrigerator was not working. It was not plugged in or am not sure what the issue was. Room is pretty nice but wasn't as big as expected. Parking was easy just pricey which is expecting for New York. Expected

Plussat: Location and Room

Miinukset: Parking

Plussat: Loved the rooftop bar - the staff there were so lovely, and the lobby is nicely decorated. Rooms were clean but small. Close to Dumbo which is useful. The staff at checkout were much nicer than the people who checked us in.

Miinukset: The staff member that checked us in was SO unfriendly which I think soured the experience for us from the start. For the price it would be great if breakfast was included. Rooms are more soulless than the pictures suggest.

Plussat: Very convenient to leave Brooklyn, staff was helpful and friendly. My room was a good size with a great bed and bathroom. Loved the visitor goody bag !

Miinukset: Only on item I could not fine the air conditioning control, just a little warm for sleeping.

Plussat: Location was fantastic. I loved starting each day with a walk into Dumbo for breakfast and then over the bridges into Manhattan.

Plussat: It’s was like heaven the best of the best

Miinukset: That my stay was only for one night

Plussat: Mini bar area and bed was comfortable.

Miinukset: The shower let out too much water, and main shower head could not move. Didnt like the ajoining room and lack of more soundproof room. As well as how we were over charged and could not be fixed until i spoke to my own bank.

Miinukset: They charged my card 2× for a one night stay

Plussat: Friendly and helpful staff. Convenient location.

Miinukset: Noise from Secret Garden bar.

Plussat: The staff was friendly and very helpful. Our room was perfect and the bed was soooo comfortable

Miinukset: Nothing to complain about at all.

Plussat: It was a block from my son. Very convenient and I was able to park in the street. The bathroom was very modern, clesn, and attractive.

Miinukset: No tub and being charged a so-called resort fee for coffee and tea that has been given to guests in other hotel for decades, two bottles of water I did not need since I had my own and two bags of treats that my ex husband by passed on and I didn't need.

Plussat: Enjoyed everything, but I’d really like to point out how helpful and nice the staff was! Whenever we asked for something, no matter how small, they always went out of their way to fix it for us. They were really professional, friendly and helpful our whole stay. Would recommend!

Miinukset: Don’t really have anything to complain about to be honest.

Plussat: Centrally located, clean, modern.

Plussat: I had options for food and activitys in the area

Miinukset: I had my children with me and this hotel to the adult night life. There was no parking accommodations and I wound up with a ticket. The cleaning staff removed items from my room and returned it a day later. The staff was very passive, no urgency.

Plussat: Great comfortable room in a fantastic location. Staff were always super friendly, genuine and helpful.

Miinukset: Pool (which is shared with the Sheraton) really needs a bit of investment / TLC. There's no actual changing rooms and no benches / chairs in the mens bathroom.

Plussat: First room I received trash was still in there and dirty towels on floor. But the staff changed my room and gave me a $10 coupon. View was pretty cool

Plussat: The beds were very comfortable.

Miinukset: The carpet was stained in multiple areas, the shower wasn't very clean and it was dark. Very expensive for very few amenities...very little value for the price when you have a much nicer Sheraton right next door.

Plussat: Room was clean, free water, Bliss bath products, decent size, convenient to public transportation

Miinukset: There's a bar/lounge on the roof, so there were a lot of non hotel guests coming in and out - it made the lobby pretty busy and loud. No big deal, but it's not a hotel with a business vibe. Room was quiet though.

Plussat: Everything was secure from getting in the elevator to the locking of the door

Plussat: Great value for money. Close to several subway stations and shopping centres. Well designed hotel room.

Plussat: Aloft Hotel always makes my family and I feel safe and secure. The staff are absolutely exceptional, pleasant, caring and professional. When there is a concern the staff at Aloft Hotel addresses your concerns immediately and make you comfortable. Thumbs up. Thank you all so much.

Plussat: Great location and nice room.

Miinukset: The room cleaning service was awful the first day. Only made my bed, left trash and other things laying around. After I notified the front desk, things improved significantly.

Miinukset: Bathroom with left over hair in shower!