Intercontinental Hotels Shanghai Pudong

Everything is very at good standard, comfortable public area, large room, very big bathroom. And all facilities are good. All staffs are well trained and very helpful.

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The front desk Ms Gao is very helpful! Iove my stay!

Staff (concierge and housekeeping, especially, but also front desk and in the restaurant) are incredibly helpful and very prompt in meeting all requests. Their English is really good. I especially appreciated their pillow menu.

The breakfast buffet has an enormous selection, but we were just looking for a quick, convenient bowl of cereal, so not a good value for us. We had dinner there when we arrived and it was yummy, but really expensive for Shanghai.

I didn't seem to have enjoyed the breakfast like many other reviewers are saying after a first trial. Maybe because I am a Chinese myself, and merely as an FYI for other visitors, for more than 250 rmb for a couple, you would be able to enjoy a pretty nice dinner outside the hotel considering this area is populated by many decent restaurants within walking distance. The hotel was hosting several seminars during the week I stayed, and the swimming pool was shut down for maintenance, therefore I wouldn't say I quite enjoyed myself when I was at the common area. The hotel policy also does not allow for delivery man, aka `riders' in local words, to enter the hotel and deliver your food of whatever kind to your doorstep. Therefore you would lose a lot of fun unable to enjoy the special convenience you could hardly get elsewhere in the world.