Shari hotellia

Plussat: Small and comfortable inn. Great location just outside town. Very friendly and helpful staff, good food.

Plussat: Located along the coast, the sunset and views are very nice and the private outdoor onsen baths were a great experience!

Miinukset: The price quoted in bookings.com was not the same as what was charged upon checkout.

Plussat: Great location on the waterfront, amazing food with big portions so stay hungry! Staff are very friendly and a couple speak good English if you need help. Easy access to Shiretoko National Park. The park nature centre serves the best coffee on the island and great food after a hike.

Miinukset: Nothing although 8am last breakfast is quite a bit with jet lag...

Plussat: Amazing meals served (different every day) Great location and nice private Onsen Super friendly and extremely hospitable!

Plussat: Great location, love the breakfast, ability to book the onsen for private use. One of the staff who could speak English well, he helped us to book the whale / bear watching cruises.

Plussat: Warm welcome, spacious room with sea view, private outdoor onsen with view of the stars, wonderful meals of very freshly prepared locally sourced food, comfortable seating (for older westerners) in dining rooms, staff spoke good english (and other languages as well), ride to bus station in the morning (and available pick up as well). Would recommend to anyone visiting Utaro.

Plussat: A very nice, family led hotel directly at the sea. The dinner was very good with lots of local produce, mainly from the sea. Very good Japanese breakfast. Very friendly and helpful staff. Free private outdoor hot bath bookable once per day. Public bath is available too. Conveniently located close to the national park ideal as base for trips. This place belongs to my favourite accommodations in Japan, and although many of them are very good, some stand out.

Plussat: The outdoor onsen was great! The food was locally sourced and many of the dishes (tsukemono) were made in-house.

Miinukset: Not a fan of shiokara. Ate it one of the two times it was served. My wife got mine the second time - she loves it.

Plussat: Superb clean room & excellent customer service

Plussat: Staff is polite and helpful. Room has a great view of the sea. Very close to the bus terminal and easy to connect. very relaxing environment

Miinukset: dinner food is expensive

Plussat: Fantastic staff and facilities. Beautiful and calm atmosphere

Plussat: Location is great. You open your eyes with the beautiful view of the sea and sunrise. Huge glass windows in the room. All the facilities are there. Loved the hotel

Miinukset: The only thing that we didnt like is there are no restraunts near by and even if there are they close at 1pm so you hardly have any option left apart from the hotel restraunts. So people like us who loves to explore local food wont be able to do it.

Plussat: Like another reviewer had stated, the hotel is down a little lane and somewhat difficult to locate. If you're not driving, there is no easy way to get there. The turning to the hotel, if you are coming from the direction of Shari, is located immediately outside of a tunnel, so keep an eye out for it. The hotel is reached by a steep slope downwards with a very sharp bend. It feels more like a hostel, albeit one with a spacious room with attached bath. We got the Japanese room but we had two very large beds. Amenities provided in-room. There is a large kitchen you can cook or heat up your food. There was also a microwave conveniently just outside our room for us to use. The town of Utoro is very small and accommodation options are limited. Hence, the price seems a little steep for what you get. However, the staff was helpful and tried her best to explain the amenities to us in English. Also, if you are going to take a cruise along the Shiretoko Peninsula coastline, remember to check wind conditions with the counter staff before setting off. I believe they receive daily updates from the tour companies.

Miinukset: We have not seen a smaller TV since our student days in the 90s when 14 inch TVs were a luxury! Nothing much to watch on the local channels. Bring your own entertainment if you don't understand Japanese.

Plussat: Kitchen available, free parking

Miinukset: Far away from the town center.

Plussat: Very spacious room for couple! It was European + Japanese style (Tatami) combined. Sea view fulfilled. Great tub in bathroom facing sea.

Miinukset: Such a great kitchen but its unused, not all guest have time to get ingredients and cook ourselves. Could you please reopen breakfast for guest please? Vending machine price jacked up. 3rd floor room is very far from laundry room ( stairs only ). Need to go back and forth for dryer.

Plussat: Nice comfortable small room with the sea view, unfortunately on the 1st floor so the view a bit obstructed but still pretty decent. Breakfast was quite decent and the staff was quite friendly when we were checking in. Helped to bring our luggage into the room as well :)

Miinukset: Location may be a bit inconvenient if you don't come with private car.

Plussat: The room is big can stay up to 6 adult and location of the room is near to the nearby attraction such as the shiretoko national park (five lakes). The bathroom only have 1. So need to share bathroom with my family.

Miinukset: The parking lots are limited. The receptionist dont know how to speak english. We keep on using the google translate throughout the conversation. But, I still dont get my expected answers from them. The room cleanliness not very clean.

Plussat: We stayed in a Japanese style room, but it was beautifully refurbished and reasonably priced. Staff service and food was excellent. Onsen facilities were fabulous too. All in all a wonderful experience for a young family.

Plussat: Breakfast was superb! The foods are freshly made and delicious.

Miinukset: The room was little small.

Plussat: Great reception and outdoor hot spring

Plussat: good breakfast and dinner

Miinukset: nothing

Plussat: The staff were really great and the rooms were lovely. It is worth spending a little more for the meal plan if you're driving a long way as the dinner was pretty impressive.

Plussat: We stayed in a Natural Twin room which was comfortably and tastefully furnished and had everything one needs for a couple of nights. Nice quality yukata robes are worn throughout the resort. The room had a lovely view over the sea. The ground floor of the resort is beautiful with plenty of seating, outside views, large cinema room, laundry etc. The staff were very polite and welcoming. Parking across the road is very convenient. The onsen is large and luxurious!

Miinukset: I did not like the large on-site restaurant. We had our most expensive and disappointing evening meal in Japan there. It advertises as being a seafood buffet - it's not. We attended the second dinner sitting and found mass produced limp food in tiny portions served on tiny plates. By the time you serve yourself from the dishes on display everything is cold. Had to queue for drinks. The dessert "station" had a choice of bite-sized desserts which would not have been enough for a two year old. We had breakfast in the same restaurant for two mornings. Again, the tiny portions and plates but it was acceptable.

Plussat: The staff are polite and service oriented. The buffet breakfast has a good spread.

Miinukset: Nil

Plussat: Clean facilities, friendly staff, nice breakfast.

Miinukset: I liked everything here.

Plussat: Greta place, right next to train/bus station

Plussat: Next to the train station, helpful staff members, and nice clean room.

Miinukset: The breadfast was poor

Plussat: Clean and very comfortable room, good breakfast, convenient free parking, good facilities, nice hot spring baths. The staff was friendly and helpful. Overall a very good value for money.

Plussat: Good facilities, hot spa bath, good breakfast at a good price. Pleasant stay.

Plussat: The food was fantastic!

Plussat: Beautiful spacious room, great onsen bath and a very good buffet breakfast. The staff was very nice and helpful. There is a bus stop just outside the hotel for Shari and Abashiri

Miinukset: Wifi was really bad. The hotel is on the hill so coming by foot from the bus terminal is quite tiring

Plussat: The large onsen is fabulous & a must do when staying here. Was a lovely experience watching the sunset from the outside onsen.Great location to explore Shiretoko peninsula. Sinzen wing room was spacious & comfortable with side/partial sea view. Large breakfast restaurant was bright & airy with lovely sea views. Expansive lobby & lounge areas are very grand but only seemed to be used to watch the sunset which is a shame.

Miinukset: Compared to other places we have stayed in, this was not good value. Our room stank of food. Couldn't decide if it because we were above kitchen fan outlets or whether a previous guest had poured food down the washbasin. The hotel is looking a bit tired, even down to the broken picture frame on our wall. Very large hotel geared up for tour groups. The dinner buffet is extensive but nothing special. Bar service in the restaurant but outside of that drinks can be purchased from the hotel's shop or bring your own.

Plussat: Great facilities and onsens, clean rooms and a wonderful outlook of Utoro.

Plussat: Location is not near public transportation as we didn't drive, but the hotel provide pick up service free of charge.

Miinukset: The reception staff didn't speak English, there is only one staff who can speak fluent English, we were bumped into the one who can't speak. So we ended up takes more time to communication and get help from our Japanese speaking friend to help talk to the car driver.

Plussat: Good and diverse breakfast. Room was spacious, clean and very pleasant. Felt like a traditional Japanese room, but with comfortable beds. The hotel itself is nice and has a large onsen and a game hall. Good location in Shiretiko, but you do need a car.

Miinukset: The interior design is a bit outdated.

Plussat: Luckily the dorm was not fully booked Great support from staff regarding boat trip booking

Miinukset: To expensive, 1 person per night in a dorm without breakfast schon not cost > Y7000. 4-5000 would be okay.

Plussat: Nice common room

Miinukset: The hostel belongs to a hotel and is located just infront of it, there for you have to exit the hostel and cross the street in order to talk to the staff and shower. If you are without a car than the location is pretty far away from the main attractions.

Plussat: Very affordable hostel with a hot spring, basic budget accommodations but a cheaper way to do it than some of the other places in the area.

Miinukset: It is a bit of a walk from the station but you can arrange a pickup, breakfast requires reservations.

Plussat: I loved it there! It was so cozy. I felt right at home.

Plussat: Private onsen was available to reserve for a fee.

Miinukset: Check out time was 10am but hotel started cleaning the rooms already before 9am so it stressed me out because I had the right to relax until 10am.

Plussat: None

Miinukset: We were not informed that our private room was actually at the hostel, level 2. We had to cross the street in the rain and strong wind wi 2 luggage. There were only 1 female toilet and no shower facilities at the hostel and the toilet is smelly. No cups were provided and we had to go over to the main building across the street for hot tea and water dispenser and a hot bath. The heater became very stuffy at night and we had to open the windows at night. We reached around 6 pm and wanted to order the hotel dinner and they say they were full. The nearest available, as advised by the staff is 7-11 store abt 5 min walk or 8 mins drive to a few limited restaurants. The female hot bath was not locked even though there was a CCT It is highly not secured.

Plussat: Great location.

Miinukset: Food could be better.

Plussat: Room was spacious, with the seaview room. Very near to the bus terminal. Seico mart was beside the hotel, and there is another two convenience stores nearby which has longer opening hours. Excellent location

Miinukset: It's not cheap. There is extra charges for the onsen.

Plussat: Breakfast was excellent. Lots of selection. Dining room spacious and service excellent. Twin beds in large room, quiet and clean. Speedy and efficient check in and check out at front desk. Short walk from Utoro Onsen bus terminal. All good.

Miinukset: Hotel was perfect. Weather was rainy and foggy due to typhoon passing through, but the Shiretoko sightseeing bus tour still proceeded with us unable to see anything at the top of Pass and other events cancelled. They should have cancelled it or scheduled it for later when the skies did clear and the sun came out. Disappointed.

Plussat: Great, friendly staff and a nice dinner and breakfast buffet. Onsen has good views and rooms are larger than average with newly renovated bathrooms.

Plussat: - convenient location - friendly & accommodating staff! Helped us communicate with rental car company about an issue we had while we were there - relaxing onsen - smooth check in and check out - free parking - room is spacious & clean; toilet and bath are modern

Miinukset: - expensive

Miinukset: But the food was not that enjoyable.

Plussat: Amazing facilities, staff was very helpful and recommended things to do in the area. Very close to the boat jetty if you are going on the lake tour.

Plussat: The location

Miinukset: The level of cleanliness is not up to scratch. Hot foods are not even warm let alone hot. Very limited English

Plussat: The room is clean & spacious.

Miinukset: The breakfast & dinner period are too short. Limited food choices and often inadequate. Hot spring facility is limited. Staff could be more friendly.

Plussat: Location is very convenient. Near eateries and shireroko national park. Staff was friendly and welcoming. Will stay here again when I'm visiting Shiretoko.

Miinukset: Bath Towels had a slight musky smell.