Shimla Lomakeskukset

Plussat: Front desk staff is good & polite.House keeping staff is also good.I must appriciate house keeping staaf BHIM.Spa centre is also good.Staff there gives their best to clients.

Miinukset: One has to request for very basic necessities like DENTAL KIT,SHAVING KIT,SHAMPOO,COMB.They provide only one hand towel for two person.All time dining service has to improved.We were made to wait for more than one hour for our snacks order .We did not have any choice but to cancel the order & go to the local market ,at a distance of 4 KM to have food. Staff in the Breakfast section need to learn to serve with a smile on the face.

Miinukset: Charging for each and every activity for kids. When a guest has paid good amount for staying in the facility, the activities should be free for resident guests.

Plussat: Hospitality and atmosphere, staff were always ready to help. Location was also very quite.

Miinukset: The system of staying way down below the hill and asking for transport each time we wanted to go any where. After spending so much on this property, one could have easily built some kind elevator to come up and go down. THE HOT WATER Boiler is too small, after one person takes shower it takes half hour to get hot again, a regular 2lit instant hot water heater would have been better.Also after half shower the water gets cold.

Plussat: The ambience of the resort

Miinukset: Commute between the room and the activity area

Plussat: Location

Miinukset: The room was cold. A/C was not adequate

Plussat: Location was amazing,food was delicious,check in and check out was comfortable.service was upto the mark.STAFF made every possible effort to make our stay wonderful.

Miinukset: ON THE SECOND DAY OF OUR STAY,WE WENT OUTSIDE AND PUT A REQUEST FOR CLEANING OF ROOM. WHEN WE CAME BACK ROOM WAS NEAT AND CLEAN BUT THE THING I DIDN'T LIKE WAS BEDSHEET WAS NOT CHANGED IT WAS THE SAME AS OF PREVIOUS DAY AND STAFF DIDN'T PLACE BOUFFANT CAP IN BATHROOM AND I BOOKED A SUPERIOR DOUBLE ROOM BUT WHEN I GO THROUGH MY BILL IT WAS MENTIONED JUNIOR SUITE ON ROOM TYPE( THOUGH I WAS HAPPY WITH THE ROOM GIVEN)

Plussat: Property is beautiful, big clean, location very good . Visited 2nd time. New thing added was barbecue buffet must try it. Rooms good

Miinukset: Little bit expensive

Plussat: the staff were hapless but nice.

Miinukset: the room service food was really revolting and expensive. we were charged to entertain the kids at their hotel kids centre. they put us in dank rooms miles from the reception, with no view at all, even though we were with 2 toddlers and staying for one night only.

Plussat: We liked the location and the activities available to guests.

Miinukset: The activities are a little expensive, but worth trying.

Plussat: Excellent location and beautifully constructed

Miinukset: Everything is gud

Plussat: Location, the cute and cozy wooden cottages

Miinukset: Terrible food, which becomes all the more important owing to lack of any other options nearby General hygiene - dirty towels and bedsheets

Plussat: Loved the stay! The rooms were comfortable, they provide heater n electric blanket which is great! The jacuzzi and the view is to die for! Loved the ambience ,the interactive game area, the staffs were humble . Greats stay!

Plussat: Staff is to cooperative and service is excellent

Plussat: Food

Plussat: location .. scene .. nd everything was very good

Miinukset: nothing was like that to be said negative

Plussat: The property is aptly located with scenic views of the valley and adequately distanced from the hustle and bustle of Shimla.

Plussat: Rustic, natural setting, excellent service, peace and quiet, we loved the hikes...

Miinukset: Hot tub was a large added charge but not disclosed upfront...some prompting to have room cleaned

Plussat: Location is unique. Cottages are literally in between green forest. Best feel I ever had.

Plussat: Middle of nature, good natured staff in general

Miinukset: Very small cottages for the price point, not very kids friendly, basic activities are chargeable, food pricing is exorbitant

Plussat: Great location , great coordination among staff

Miinukset: No balcony

Plussat: Location is very good

Miinukset: Rooms were small and stinking.wash room very small.breakfast not very good.it is just ok.

Plussat: Staff were well behaved.

Miinukset: Towels were clean but smelled bad

Miinukset: THIS HOTEL IS A SCAM. It is my earnest request to all of you to please do not book this property for your holidays and waste your time and money, it'll be an utter disappointment for you and your family. 1. All the pictures of the rooms shown on booking.com are fake, the rooms have old CRTs in place of LEDs. The rooms are furnished with cheap linen and dirty blankets. The rooms will remind you of the cheap hotels at railway stations if you've ever been to one. 2. The hotel is situated even 10 Kms ahead of Kufri, on a rickety, isolated and pitch dark road in the middle of nowhere. It takes 1 hr and 25 mins to reach this place from Shimla and it's not even a highway. 3. One can't dare to leave this place after 5-6 in the evening and it's unsafe too, because once it gets dark, one won't find even a sign of human being outside. So, basically if you are planning to go to Shimla to spend your day then have dinner and come back, you can't do it because you have reach the hotel before 6. 4. The food in this hotel is too overpriced, and Alas you don't have an option because there's not even a "Chai ki Dukaan" close to the hotel. 5. The hotel staff is rude and will keep misguiding you. When I wanted to cancel my booking I was first guided by the reception staff to speak to some Mr Shantanu who handles the bookings and sits in some office somewhere. Then I was guided by Mr Shantanu to speak to the GM itself. The GM was not available to talk despite I tried talking to him for hours. I had an absolutely harrowing experience at this hotel. The hotel has a pay in advance policy for your stay, and once you've paid you'll be stuck in this disappointing and substandard property. I was so disgusted with the hotel I left after the first night despite having booked for four nights. SO, BE WISE AND DON'T BE FOOLED. SHIMLA HAS THOUSANDS OF PROPERTIES TO OFFER, BUT THIS DEFINITELY DOESN'T DESERVE YOUR MONEY.

Plussat: Location

Miinukset: No chair - No table - no sofa for seating in room.

Plussat: The art of staff to fleece innocent tourists by making unscruplulous inflation of bill....sewer stink in whole of the ground floor corridor. Step motherly allocation of rooms ( worse ) for the tourists who happen to book via booking.com

Miinukset: please refer to notes above. A highly rotten and spiced up food,gave symptoms of food poisoning to me and my elderly parents. Being a Doctor,knew how to manage with appropriate medicines that i was carrying. Just think of other lay persons. Charges were exorbitant ,food quality was worst.

Plussat: Cleanliness and rooms were very bad , only view of the valley was one attraction , bedding and washrooms were very bad

Miinukset: View and location of the hotel

Plussat: Only the view.

Miinukset: Service was poor! Unfriendly staff which was poorly accommodating! Plus, even ice cost 70 bucks (including taxes).

Miinukset: Only monkeys in the room.. not safe place at all .. you can't eat sit or access balconies..

Plussat: Clean and beautiful room and location was also fantastic. Supportive staff.

Plussat: View

Miinukset: Room is not worth the price.