Shimla hotellia

Plussat: Location & the hotel has its charm. Aseemji at the activities desk was very helpful. Archery activity was fun. View from hotel specially the sunrise was memorable.

Miinukset: Restaurant food is pretty average at such a highly rated place. Staff seemed very busy & running around. They asked diet preference and had mentioned no mushroom. But when i ordered an item at their restuarant for dinner , they had it as gucchi matar curry which was recommended to us by the service staff. I dint know gucchi is mushroom nor the staff paid attention to the dietary preference that was logged earlier. The lady who walked us through checkin and into the room had asked the preference on morning news paper which never showed up in the room. Breakfast buffet in the morning seemed OK compared to other 5-star breakfast experience i have had. Both taste wise and indian options wise were limited. Strawberry trail walk experience was quite average. No scenic point at end of the trail. Just woods & yes had snow patches which were slippery but that was due to previous day snow.

Plussat: We travelled to Wildflower Hall for our 6th Wedding anniversary, we had been planning to stay at this property for the past few years. The place has everything the old world English charm that Shimla once stood for and what we went looking. The staff was extremely courteous and we were treated like royalty for the 6 days that we were at the hotel. Our tastes and preferences were taken under careful consideration. Pros - The room, comfort, views, serene location, ambience of the property, superb staff, great amenities, indoor swimming pool, outdoor heated jacuzzi, great restaurant staff and amazing food. Must try - At restaurant - Local cuisine, particularly the Himachali thali with Cha gosht deserves special mention, the Continental cuisine is surprisingly good as well. The breakfast spread is generous and has something for everyone, the staff as mentioned is very helpful and almost everything can be customised as per your taste and preference. Reading room - They have a quaint albeit small collection of books written on the flora, fauna and geography of the Himalayas, if you like poetry you may find some rare first editions in the bookshelves. There is a good billiards table as well, we enjoyed playing chess till the wee hours of the morning. Swimming pool, Jacuzzi - There is an indoor swimming pool and an outdoor temperature-controlled jacuzzi which is a must try Nature walks - There are various guided nature walks available which takes you on a trail to explore nearby locations, which are of easy to moderate intensity. Walking sticks are available at the property, this activity is highly recommended. There was significant snow on the property and the tennis court was snowed in but I was told that they have a good tennis court. Nature walks - There are various guided nature walks available which takes you on a trail to explore nearby locations, which are of easy to moderate intensity. This activity is highly recommended

Miinukset: It was perfect, hands down the best vacation we ever had.

Plussat: The Grandeur of the resort.

Plussat: The room was very nice and there was a great view from the window. The bed was big and comfortable and the shower was nice and warm. The breakfast had mostly Indian food which we really liked. The staff allowed us to have a later check out and they helped us to get on the right bus to go to Kalka. We appreciated their help. There is a bus stand outside the hotel that is not featured on Google maps. There are buses that go to Shimla.

Miinukset: The bed linen was clean but had stains and holes. The restaurant was very cold. Everybody ate breakfast with a jacket on. On the first night, we had to have dinner in our room as it was too cold in the restaurant. The WiFi was included in the price we paid but did not get given the login details upon check-in. When we asked for it, the staff said that it was not working. That was disappointing. The hotel is a few kilometres away from Shimla so not all taxi drivers are happy to come here.

Plussat: Hotel staff was very helpful and willing to please Gave us good information about what to see and do This saved us lots of time and money dinner menu was good

Miinukset: Breakfast was limited

Plussat: Terrible experice. Hotel was dirty and disgusting. We arrived at midnight and a room was extremely dirty the floor, all carpet and the bed sheet full of dark dots. We had tó wait more than 3 hours to have a rest in the room. The restaurant and the terrace also full of waste. I never reccomend anyone.

Plussat: Beautiful, clean rooms, very helpful staff.

Miinukset: Location is about 4km from town centre with taxi's being annoying to catch. Wifi was very patchy.

Plussat: Specially location was awesome..

Miinukset: Nothing was dislike in the hotel..

Plussat: Management and food preparation

Miinukset: Nothing

Plussat: Professional Staff, Beautiful Location

Plussat: Location is perfect....special thanks to the staff who were always ready to help.

Miinukset: I stayed for 4 nights....requested for king size bed and they joined 2 twin beds and gave the room...this was really uncomfortable..... requested to change the room but no luck

Plussat: The best part about this hotel is the location. Also, the rooms are cozy and comfortable. This was my 2nd stay with them. The staff were helpful like on Reception Akshay & Poonam were great and at the restaurant Rohan was great!

Miinukset: This time when I checked in the hotel. My room literally had no towels are not basic items were available. I literally had to ask the reception update everything after an hour of checkin. As if the room wasn't ready. I checked-in on my the day of my marriage anniversary at around 2: 30 Pm and asked for a cake and for that I received call at 10 pm for delivery. I ordered dinner and that was very spicy and uneatable.

Plussat: Nice location

Miinukset: Most of bathroom aminities were missing, no floor mat, no room chappal etc.

Plussat: The ambience was excellent. The saff was also well organized and very friendly. Other amenities including pool table, swimming pool, table tennis were quite good too.

Plussat: Helpful staff, clean property, well maintained infrastructure. Location is superb. Very close to the zoo.

Miinukset: Nothing much is problematic. You get what is expected. Breakfast could have been better.

Plussat: Beautifully built and designed property with a great view

Miinukset: Felt it was slightly overpriced

Miinukset: THIS HOTEL IS A SCAM. It is my earnest request to all of you to please do not book this property for your holidays and waste your time and money, it'll be an utter disappointment for you and your family. 1. All the pictures of the rooms shown on booking.com are fake, the rooms have old CRTs in place of LEDs. The rooms are furnished with cheap linen and dirty blankets. The rooms will remind you of the cheap hotels at railway stations if you've ever been to one. 2. The hotel is situated even 10 Kms ahead of Kufri, on a rickety, isolated and pitch dark road in the middle of nowhere. It takes 1 hr and 25 mins to reach this place from Shimla and it's not even a highway. 3. One can't dare to leave this place after 5-6 in the evening and it's unsafe too, because once it gets dark, one won't find even a sign of human being outside. So, basically if you are planning to go to Shimla to spend your day then have dinner and come back, you can't do it because you have reach the hotel before 6. 4. The food in this hotel is too overpriced, and Alas you don't have an option because there's not even a "Chai ki Dukaan" close to the hotel. 5. The hotel staff is rude and will keep misguiding you. When I wanted to cancel my booking I was first guided by the reception staff to speak to some Mr Shantanu who handles the bookings and sits in some office somewhere. Then I was guided by Mr Shantanu to speak to the GM itself. The GM was not available to talk despite I tried talking to him for hours. I had an absolutely harrowing experience at this hotel. The hotel has a pay in advance policy for your stay, and once you've paid you'll be stuck in this disappointing and substandard property. I was so disgusted with the hotel I left after the first night despite having booked for four nights. SO, BE WISE AND DON'T BE FOOLED. SHIMLA HAS THOUSANDS OF PROPERTIES TO OFFER, BUT THIS DEFINITELY DOESN'T DESERVE YOUR MONEY.

Plussat: Location

Miinukset: No chair - No table - no sofa for seating in room.

Plussat: The art of staff to fleece innocent tourists by making unscruplulous inflation of bill....sewer stink in whole of the ground floor corridor. Step motherly allocation of rooms ( worse ) for the tourists who happen to book via booking.com

Miinukset: please refer to notes above. A highly rotten and spiced up food,gave symptoms of food poisoning to me and my elderly parents. Being a Doctor,knew how to manage with appropriate medicines that i was carrying. Just think of other lay persons. Charges were exorbitant ,food quality was worst.

Plussat: Cleanliness and rooms were very bad , only view of the valley was one attraction , bedding and washrooms were very bad

Miinukset: View and location of the hotel

Plussat: Only the view.

Miinukset: Service was poor! Unfriendly staff which was poorly accommodating! Plus, even ice cost 70 bucks (including taxes).

Miinukset: Only monkeys in the room.. not safe place at all .. you can't eat sit or access balconies..

Plussat: Clean and beautiful room and location was also fantastic. Supportive staff.

Plussat: View

Miinukset: Room is not worth the price.

Plussat: The Buffet breakfast was really nice with ample choices. Chef Sunil hostess Komal were veey nice and efficient. They were happy faces.

Miinukset: The room didn't feel fresh upon check-i

Plussat: Service and cleanliness was impeccable. Property was good

Miinukset: The food was priced exorbitantly.

Plussat: Good property

Miinukset: Too stiff processes and very little flexibility at the hands of ground level staff

Plussat: View was the best. Accomodation was very comfortable.

Miinukset: Food menu was not to our liking

Plussat: Location is great. Service is good

Miinukset: Toilet and shower tap

Plussat: Very comfy bed

Miinukset: The balcony slightly blocked views of the valley.

Plussat: The location was great

Miinukset: The rooms were very tired

Plussat: Location, Sky bar & restaurant with live music was great

Miinukset: Facilities

Plussat: Location, views outstanding. Member of staff who cleaned room and moved luggage etc was the hardest working.

Miinukset: Cold room, no heating through the day, old towels. Safe and TV initially did not work.

Plussat: We loved the excellent helpful reception staff who couldn't do enough for us. The views and location are perfect.

Miinukset: The noise during the day was not great and access on arrival was terrible. The hotel should pay for porters.

Plussat: It is located right in the middle of Mall Road. So the location can't be any better. The property is decent, wouldn't mind going back again. Cafe Shimla is in the same compound as Hotel Willow Banks. So when the temperature turned -2, having dinner at a roof top restaurant, where one could see the view of the entire Hill Station, live music being played and finishing your meal with a hot chocolate was like a scene straight out of a story book.

Miinukset: I think the rooms are good but it seems like they have not been refurbished for a long time. The lighting can definitely be better.

Plussat: Location was perfect and it is situated on the mall road. My room had a nice balcony with a nice view of the Shimla valley.

Miinukset: Hotel is very expensive compare to the other hotels available on the mall road.

Plussat: Front desk staff is good & polite.House keeping staff is also good.I must appriciate house keeping staaf BHIM.Spa centre is also good.Staff there gives their best to clients.

Miinukset: One has to request for very basic necessities like DENTAL KIT,SHAVING KIT,SHAMPOO,COMB.They provide only one hand towel for two person.All time dining service has to improved.We were made to wait for more than one hour for our snacks order .We did not have any choice but to cancel the order & go to the local market ,at a distance of 4 KM to have food. Staff in the Breakfast section need to learn to serve with a smile on the face.

Plussat: Location and surroundings

Miinukset: Room size, room options and most important partiality in guest and members. Rates, rooms , everything is very much partial for members and guests.

Plussat: location is very good and the resort is well maintained . cleanness is of high standard.

Miinukset: service is very poor and the staff is highly incompetent. room service does not know how to manage the guest. since the resort is slightly away from city the room service deny for every little general things.

Plussat: Location was amazing,food was delicious,check in and check out was comfortable.service was upto the mark.STAFF made every possible effort to make our stay wonderful.

Miinukset: ON THE SECOND DAY OF OUR STAY,WE WENT OUTSIDE AND PUT A REQUEST FOR CLEANING OF ROOM. WHEN WE CAME BACK ROOM WAS NEAT AND CLEAN BUT THE THING I DIDN'T LIKE WAS BEDSHEET WAS NOT CHANGED IT WAS THE SAME AS OF PREVIOUS DAY AND STAFF DIDN'T PLACE BOUFFANT CAP IN BATHROOM AND I BOOKED A SUPERIOR DOUBLE ROOM BUT WHEN I GO THROUGH MY BILL IT WAS MENTIONED JUNIOR SUITE ON ROOM TYPE( THOUGH I WAS HAPPY WITH THE ROOM GIVEN)

Plussat: Property is beautiful, big clean, location very good . Visited 2nd time. New thing added was barbecue buffet must try it. Rooms good

Miinukset: Little bit expensive

Plussat: the staff were hapless but nice.

Miinukset: the room service food was really revolting and expensive. we were charged to entertain the kids at their hotel kids centre. they put us in dank rooms miles from the reception, with no view at all, even though we were with 2 toddlers and staying for one night only.

Plussat: Everything from the location, polite staff, personal and immediate attention to requests, guidance on various queries, food, the aura of peace and quiet throughout the resort. Many thanks to the staff for making our stay comfortable! Would definitely visit this property and others by Aamod. Thank you all!

Plussat: Breakfast was good. Location was great. Ample nature walks within the property itself.

Miinukset: The hotel tried to force us a compulsory gala night dinner for 31st at Rs 8,000 for a couple. On constant complaint about this not being transparent while booking, they finally allowed for us not to pay for it. However, no other dinner options were made available at the hotel for that night. We did manage, but this was quite absurd to be forced upon. Food portions kept changing everyday. Items which were given one day weren't available the next day.

Plussat: There is nothing which i can like in it

Miinukset: Everything of this hotel i didn’t like

Plussat: Awesome property in the amidst of forest. Beautiful made independent cottages of different categories. Must visit if you are an nature freak to experience the best forest experience. Interior of the cottages are good with all the basic amenities one would require. Food options are plenty and they are tastiest. Must try their local specialities. Staff is really good and professional.

Miinukset: Nothing

Plussat: Location

Miinukset: Room facilities, it was showing 5 star but accommodation was like 3 star

Plussat: Rustic, natural setting, excellent service, peace and quiet, we loved the hikes...

Miinukset: Hot tub was a large added charge but not disclosed upfront...some prompting to have room cleaned

Plussat: The place as a whole.

Miinukset: N A

Plussat: Friendly staff. Cleaniness. View from hotel.

Miinukset: It is not centrally heated and it is very grim side of it. Absolutely not to recommend in winters. Rooms are not heated as well, only on request you can have a heater or electric mattress.

Plussat: A true sample of excellent hospitality.

Miinukset: hotel front pathways.

Plussat: Service, ambience, location, food.

Miinukset: Steep hill road to walk and reach the hotel.

Plussat: A nice decorated room. Very nice view,big window, very clean and nice smell, the stuff was helpfull. And the food good, the loction very quite but the walk to the mall wasnt hard or steep so we enjoyed it alot.

Miinukset: We were alittle cold despite the heater we got. It was a very cold night in shimla. The location of the booking is not acurrate

Plussat: The bed, the shower and space in the room were the best of our trip thus far. Staff were very friendly and helpful - providing us with a packed breakfast on our last day as we had to leave early. Stunning views over Shimla and short walk to the start of The Mall and ability to swap books is a nice idea

Miinukset: Perhaps just the steepish climb on foot to reach the lift after a long day of walking around Shimla - but the lift is a great idea and as we acclimatised to the altitude it got less daunting! But overall really good.

Plussat: The fantastic view from our window and the hotel terraces The wonderful food served in the restaurant - at a decent price The laundry service And last but absolutely not least, the very nice and helpful staff

Miinukset: Nothing at all ..but be aware that a taxi cannot drive to it. You need to get a taxi to Marina Hotel, cross the road a little to the right and then get a porter to take your bags up the path

Miinukset: Jim was very small Activity room did not had false roofing insulation, In snow covered roof you can not even stand in Activity room

Plussat: Location of Hotel is good. View from the rooms and the restaurant is very beautiful and even mesmerize post snowfall.

Miinukset: Service does not match with the expectation and do not compliment to the repute of the hotel chain.

Plussat: The staff and the extremely responsive service

Miinukset: If you are looking to stay at a hotel with views you will be disappointed

Plussat: Everything was superb.

Miinukset: It was pleasure to stay.

Plussat: Nothing, I won't stay there next time for sure. Everything was not as it should be including staff.

Miinukset: One of the worst experience I had here, the staff was really snow and did not understand the request and never value customers timeline. Check-in was a really slow process and during check out, staff could not make invoices even though was told them to keep it ready in well advance. Even they did not have information about paid advances. When I questioned them over the delay, the came up with a reason two "hangers" are missing from the room and I should pay for it. It was just blam on us when I was paying them 50K why cant buy a 50 rupees hunger and what do I do with it. Frankly speaking, we were there to just get fresh and take rest before reaching Chandigarh. Rooms were cold and the heater never worked as needed during cold night.

Miinukset: Very poor service , even drinking water was not provided late night. No water for toilet n bathing. Even bill has not been given.

Plussat: excellent services in the hotel and staff

Miinukset: behvier

Plussat: It was near at mall road and lakkad bazaar . We didn't face any difficulty to go same locations.

Miinukset: The room was noicy and bathroom was not cleaned even bath towels as well .

Miinukset: Location we didn't like