Potters Heron Hotel

Food was good.

The bedroom was awful. The carpets were stained and dirty. The bathroom although clean was tired and in desperate need of a refit. My room had a general small of stale milk. I'm glad this was only for business and not leisure; I would not have stayed.

Restaurant and bar was great. Breakfast was really good as well.

The room decoration was quite tired and didn’t look as good as the pictures. The bathroom was particularly bad. Looks very dated and the bath tap was disgusting with black gunge all around it which I have pictures to prove. There is also som horrible old soap dish on the wall and the whole room smelt quite damp. The balcony roof looks like it is being held up by a couple of bits of timber. No iron in the room and didn’t get a paper that I ordered. And then when I asked for he paper the lady on reception basically told me it had been delivered and there was nothing she could do for me! Not great unfortunately as the hotel from the front looks fantastic. Such a shame