Durban hotellia

Plussat: Sandals went out of their way to accommodate us with some friends who visited with fabulous cappuccinos for all. Fabulous breakfast and beautiful rooms. Was lovely to stay and feel so welcome.

Miinukset: No complaints at all.

Plussat: Friendly staff

Miinukset: Breakfast could improve

Plussat: Loaction and Breakfast was great

Miinukset: Lodge still under Construction

Plussat: Location is perfect, the breakfast was unbelievable and we could not have felt more welcomed by Melindi and Gavin.

Plussat: Beautifully styled guest house in fabulous walking distance to great bars and restaurants. Attentive staff and sumptuous breakfast

Miinukset: Nothing

Plussat: It was one of the loveliest - if not THE LOVELIEST - place I've every stayed at in my life. Everything there was just perfect, including the fantastic and helpful owners, the kind staff, the beautiful premises, the pool, the location. I hope I'll be able to stay there again.

Plussat: The breakfast was fantastic - great selection of delicious food. Staff amazing and very helpful,

Miinukset: I took exception to being charged a "tray fee" of R30 for bringing my coffee up to my room. I felt it was ridiculous - when you are spending the kind of money the least they can do is deliver coffee without charging a tray fee. I would have rather wandered down to get my own coffee. Also not enough plugs in the room - I had to plug the kettle into the plug and put the plug on the floor. I also couldn't work out how to use your tv.

Plussat: Service 7 star

Miinukset: Nothing

Plussat: All staff we encountered during our brief stay were exceptionally friendly and helpful.

Miinukset: Not much not to like.

Plussat: the staff were very helpful, the food was great. the grill room had the best steak I've ever eaten, the room was very clean and well kept, The SPA was also up there, an all-round great experience for me and my family

Miinukset: nothing bothered us on this trip

Plussat: Everything. It's the 3rd time we're staying there and we absolutely loved the luxury room ocean views. The hotel went out their way to make my husband's birthday special.

Miinukset: Nothing

Plussat: Awesome atmosphere, great view and the rooms and the house just as advertised. Definate recommendation for relaxation.

Plussat: Nice interior, very clean, nice and cosy rooms, super friendly staff always helping where they can

Plussat: Friendly staff Beautiful accommodation

Plussat: Excellent breakfast, awesome staff and a very central location for our needs. The rooms are spacious and very comfortable in a beautiful setting.

Miinukset: I can't fault anything

Plussat: Old world hotel with friendly staff and laid back atmosphere. Multiple common areas to relax about the property. Attentive and helpful staff. True guest house with owners on premise. Convenient location to access any area of Durban. We had a large suite with an outdoor deck. The daily troupe of monkeys make rounds. The breakfast is very good with a lot of options. There is wonderful India restaurant within 2 blocks.

Miinukset: Really nothing.

Plussat: Amazing Service,Staff and Location!My Favourite!

Plussat: Lovely luxury

Plussat: Great attention to detail in the rooms, comfortable stay with amazing views of the ocean from the balcony

Plussat: Amazing

Miinukset: Everything

Plussat: Everything was amazing !! Amazing food and service

Miinukset: nothing

Plussat: The pool area

Miinukset: The bathrooms too small Shower especially Beach is as very very dirty so shocked

Plussat: Everything and proximity to the beach

Plussat: Everything including location. Super modern and comfy. Beautiful decor, clean and fresh room. Beautiful aromas.

Miinukset: Would have liked fresh juices instead of imitations but that is really all. Otherwise superb enjoyable stay. 10/10

Plussat: Everything

Miinukset: Nothing

Plussat: Everything was great

Plussat: The staff were great. The accomodation was clean and spacious and so comfortable

Miinukset: I was really disturbed by the barking dog that kept me up from 9pm to 4am on Sunday morning.

Plussat: almost everything

Miinukset: nothing really

Plussat: The friendly stuff,the room was exceptionally clean and neatly prepared for us.The location is central for Gateway mall and to the beach.

Miinukset: Nothing we didn't like

Plussat: the quiet and safe arrear, super friendly staff and the cleanliness of the apartment.

Miinukset: Nothing

Plussat: Everything! The service,the views and the room was super comfortable and clean!!

Miinukset: Nothing at all! Breakfast menu could do with a bit more variety though.

Plussat: The cuisine was superb. The staff was very friendly and accommodating. The sea view from our balcony was beautiful. Rooms where exceptionally clean.

Plussat: Breakfast was very small. Being Vegan clearly had problems. One tiny half grilled tomato and a teaspoon size portion of mushrooms was not very filling but tasty all the same.

Miinukset: vegan choice of breakfast

Plussat: Nothing!!! They call it a 5 five star bed and breakfast, yet there’s absolutely nothing “5 star” about it.

Miinukset: The breakfast was horrible, the room was definitely not five stars, even my own bedroom at home is five stars compared to that room- to think that I paid so much money!

Plussat: Great host and very accommodating - we enjoyed our stay

Plussat: Nice and clean, spacious, comfortable and very friendly hosts, lovely breakfast in the morning.

Miinukset: Parking was a bit difficult as the bays are very tight.

Plussat: very Good

Plussat: I loved the properties decoration

Miinukset: The staff was exceptionally well

Plussat: I love this place. The staff are friendly. The room is spacious and comfy. The garden is gorgeous.

Plussat: Friendly staff, good breakfast, nice house and garden located in the beautiful Botha's Hill. Beautiful cats. The staff was very accommodating, very clean, easy access to wifi, smoking section outside.

Miinukset: People didn't really use the living room much. I don't think that we are allowed to eat in the rooms

Plussat: Nice

Miinukset: No beans

Plussat: Beautiful Building and interior

Plussat: Friendly staff, strategically located, easy to navigate to and from King Shaka International Airport.

Plussat: Staff are vey friendly , this guest house has everything you could want and more. I was apprehensive about my trip but this certainly makes you feel home from home. I can't thank the staff enough for their hospitality - making me feel so safe and looked after. I will be back for sure and cannot recommend this place enough.

Miinukset: Nothing

Plussat: It is clean, the food is good, the staff & owners are friendly- Great hospitality!

Miinukset: I'm not fond of cats but it wasn't problematic.

Plussat: Nicki, Mike, and staff were very hospitable and professional. Nicki communicated well prior to arrival to help arrange airport transportation and accommodated my late arrival. Breakfast was delicious, with good quality fruit, yogurt, eggs, toast. Rooms are comfortable and quiet with nice garden outside. I highly enjoyed my stay and will stay here again next time I come to Durban and will also recommend to others.

Miinukset: The area seems pedestrian-friendly with a friend or group, but as a female traveling solo I opted for Uber which was easily available.

Plussat: Property was secure and had parking

Plussat: Very nice people (hotel, owner, cats!). A nice little bungalow / cottage. I was so happy there. Not overcrowded either which is exactly what I needed. Excellent value for money.

Miinukset: The furniture is just a little bit old and basic which is why I did not give the place an excellent rating. But there is no option to select very good on the site! Better than good and I said excellent value for money.

Plussat: The owners and host Tosca and Gary are very hands-on , make you feel at home.

Miinukset: Room 8 Wi-Fi network was down, otherwise there is nothing to dislike about the place.

Plussat: Breakfast was excellent and well presented Location was within 10minutes of our function

Miinukset: Struggled a wee bit entering at the gate- not enough space to turn into parking when using a Large Van

Plussat: Spacious rooms, aircon that actually works, beautiful house, safe and the hosts are awesome people. Loved the breakfast too!

Miinukset: One of thee most beautiful guest houses I had stayed at. The hosts are amazing and if I come to Durban, you'll find me lodging here!

Plussat: Gary was Amazing. Very warm and caring individual. Our stay was only favorable due to the hospitality received from Gary. He has a good heart with a very friendly approach to people. The place was beautiful, which is expected from most B&B's and Guesthouses etc. But when thinking of the whole experience it was just Gary that we can give accolades to for making our stay enjoyable. The main house is beautiful and fortunately there are only two rooms that are under the roof parking. The breakfast is standard, not buffet, however Gary cooked up a delicious meal and his hospitality was amazing as always. Gary saw us out on departure and was Amazing throughout.

Miinukset: The location is in a very small street. On arrival we pressed the intercom to enter the premises however the neighbor across the road needed to enter her property. As a result we were forced to move our car so she can get into the property. On returning back to the intercom we were met with an very abrupt lady (will not disclose her name even though known); who was clearly upset with us for not being at the intercom when she came on. This is what set off a distasteful taste in the start of our trip, so as we all know if things start off distasteful its going to end that way. We were then met with a disgruntled lady who appeared still upset that she had to walk to the gate to meet us. We remained pleasant however already feeling discomfort. She then took us to our room which is a beautiful room. Very spacious and private, however there was a smell of damp in the air. The room is situated under a roof parking so that could have been the reason, however on my stating there is a damp smell in the room, this made the lady get even more riled up. She offered to take us to another room however she was already at this point trying to be helpful however in a very unfriendly disgruntled manner. She had already deducted the full amount for the accommodation, even though booking.com, stated we would only be charged when we get to the location, so we were forced to take it. We were offered a better room but by this time were so uncomfortable at being there due to the reaction from her. The second room that was offered was warmer with no damp smell as it was in the main house. We got ourselves ready and left the premises. She did not offer us the WIFI password like other B&B's and guesthouses etc offer. We had to ask Gary for it in the morning before we left. We were basically greeted with a smile by Gary but not from the Lady throughout our stay!

Plussat: The garden, the land lady and lord (so friendly people). I extended 2 days more in this lodge.

Miinukset: so quite

Plussat: So far so good

Miinukset: All was good

Plussat: The place is always neat, you get tea everyday in your room

Miinukset: Nothing

Plussat: The care of the host and the staff was exceptional. They are so courteous. The place is very neat and welcoming. I would return here.

Miinukset: Nothing.

Plussat: Very helpful people, very clean, all the basics needed for a good business stay. Had a good night's sleep, most welcome for a new parent. Would stay here again.

Plussat: Host accommodating and went the extra mile.

Plussat: centrally located

Miinukset: It did not showed I already paid when I arrived at hotel. I was pressured to pay again. When I had evidence that I paid twice the hotel was very unprofessional in addressing the matter. They said that the card on file that booking.com was booked ended in a number that was not any of my cards. They said I needed a letter from my bank in order to get a refund. I came back to the desk 3 times. They told me it would be handled at checkout. They demanded copies of my bank statement and other private details and had me do paperwork when I was needing to go to the airport. The process took two hours before it was settled. I am also angry with booking.com as the hotel says this happens frequently with your bookings. That your payments are delayed. Though if this does happen, I don’t know why a smoother process for refunding isn’t in place. They said that the problem was I paid with my business debit— as in directly from my bank account— rather than a credit card. It seems that hotels are no longer set up for the fiscally responsible who actually have the money in their account to spend versus needing to rely on credit.

Plussat: Always good.

Miinukset: Restaurants need work.

Plussat: Good location with easy access to the beach

Miinukset: Service was slow. The rooms are in need of refurbishment as there are stains on the walls, curtains, lamps etc Rooms are very dark. Very noisy with the cleaning staff regularly waking you up early

Plussat: Gorgeous view of the sunrise. Great location. The staff were welcoming, and gracious.

Miinukset: Our room felt like a converted broom closet. For a hotel of this rating, I expected something a bit more spacious. Be wary of windows that open wide without any safety precautions. It was a bit hairy being on the tenth floor, and leaning out of the window with nary a safety net in sight!

Plussat: Great location, friendly service, great atmosphere, amazing views

Plussat: Beautiful views, friendly staff and bustling location!

Miinukset: A do not disturb sign on our door wasn't provided to us if we wanted housekeeping to come by later. It's not great if you want to sleep in a bit. Fridge wasn't stocked - it was strange for a 4 star hotel.

Plussat: Cuisine

Miinukset: Internet data cap

Plussat: Great location, nice building, is good for the time (2 days). I think is good for business people .

Miinukset: So many employees and no Valet parking, no professional concierge.

Plussat: Relatively good service at the Hilton, front desk was just amazing, with check in and making sure all is in order. A place to stay with a family for leisure as well as business as I've always been here only for meetings and meals before. The location, reception area, pool, gym facilities and restaurants were good, the service were pleasant and the staff friendly. Rooms needs a bit of attention to detail and carpets. Breakfast was a combination of luxury and variety.

Plussat: Nothing. The rooms are dated. The services are expensive and the location is absolutely terrible.

Plussat: The staff are the best! They’re attentive, thoughtful, professional and remember you. Very well managed team!

Miinukset: Can’t think of anything I don’t like and this was my 8th stay.

Miinukset: Internet did not work. Staff not responsive to resolving issues. Very limited breakfast selection for the prices they charge. Far too many pieces of broken equipment in the gym.

Plussat: Special the towels are really miserable I ask for a dry cleaners few t-shirts special one Lacost they don't did dry clean and they damage completely the shirt $185 shirt

Miinukset: It is not a5 stars at all

Plussat: Breakfast very good - best omelette in my life

Miinukset: Insonorisation in rooms does not allow one to speak too loud...

Plussat: The location was ideal for our visit to Umhlanga, it was peaceful and close to everything.

Miinukset: The sleeper couch is more for 2 small kids rather than an adult and kid.

Plussat: Very clean linne also on the tables. Very quiet and friendly hists

Miinukset: Cold weekend and breakfast was outside...but the qualitt was very good!

Miinukset: Comfort and personal service. EXCELLENT

Plussat: Geoff & Di are lovely people and brilliant hosts