Crowne Plaza Stratford Upon Avon

very good selection at breakfast coffee excellent staff around if you needed anything nice view from restaurants cooked food was hot and plenty of it

on arrival we found a few issues in the room however this was rectified very well by nina the room attendant.as we were celebrating our silver wedding anniversary we were disappointed with the location of the room it was overlooking a flat roof which due to the recent weather was covered in water on the second day we returned to our room where we found a bottle of champagne i called reception to ask who it was from and i was told it was from the hotel i later discovered it was a gift from my son needless to say i was not impressed however after a discussion with the duty manager things were resolved in a professional manner and we were offered complimentary bottle of wine with our dinner