Luxemburg hotellia

Plussat: Great location, friendly & helpful staff, nicely appointed room with a nice view.

Miinukset: Very expensive breakfast buffet, so we instead walked a few blocks to a nice little pastry shop nearby for breakfast.

Plussat: Erinomainen aamiainen

Miinukset: Sänky liian pehmeä

Plussat: The hotel has great staff and is in a great location.

Plussat: Location and decor

Miinukset: The breakfast is too expensive for what is it! It is better to grab something outside.

Plussat: The "smart" toilet

Miinukset: TV is rather dated

Plussat: Friendly and helpful staff. Excellent room service!. Piano bar. Good pianists, very good selection of drinks

Miinukset: Unfortunately sauna and swimming pool were not available due to renovations of the facility. Checking on minibar early in the morning even it was clearly marked DO NOT DISTURB

Plussat: Perfect Service for everything. Car parking, concierge service. Nice Bar and live Musik Events. Room was as expected and everything was clean.

Plussat: The location is perfect. It’s easy to get everywhere. The staff is friendly and helpful.It’s great in the sauna area to get an apple or orange.

Miinukset: No coffee or tea available in the room.

Plussat: I was impressed by the very attentive, courteous staff who pay attention to detail! During my first day, I left a copy of the New York Times on my desk. Without asking, the following days, a New York Times was delivered to my room. Every afternoon a plate of fresh fruit was delivered to the room and on the first day, it also came with a box of gourmet chocolates. In the evening, the turndown service came with slippers placed on each side of the bed. I've stayed in many fine hotels and this one ranks as one of the best.

Miinukset: The only thing I found a bit disappointing would be the fitness studio. The weight machines could use an upgrade.

Plussat: Perfect breakfast

Miinukset: The Gym facilities should be improve.

Plussat: Wonderful location, beautiful hotel, very friendly staff. It was an amazing stay!!!

Plussat: Excellent location, very friendly and quick to respond reception staff, for example had issue with lights and staff fixed the problem very quickly. Very charming hotel.

Miinukset: Housekeeping staff didn’t hoover properly (crumbs on side table and sofa), but if I had notified reception staff, I am sure they would have dealt with it, just no time to inform them. Housekeeping staff didn’t refill mini bar or take note of what had been consumed by customers, when checking-out reception staff dependent on our honesty to tell them which products had been consumed. Beautiful hotel, but maintenance staff needs to pay attention to chipped corners, carpets with stains and walls that need to be repainted in both common rooms and bed rooms. Mini bar did not offer option for coffee and tea. Breakfast a bit limited compared to other international boutique hotels. Suspended floor with bed in room 37 shook when door closed in corridor, but it is an old building. Charged double for the same room.

Plussat: Perfect location and very cosy rooms

Miinukset: No coffee machine in the room

Plussat: Loistava sijainti, hyvä palvelu ja ihana aamiainen

Plussat: One of the best hotel in Luxembourg, the facilities are great and the money value is very good. Very modern I really like it

Miinukset: Nothing

Plussat: Tyylikäs kongressihotelli, jossa erinomainen aamupala. Hiljainen ympäristö, jossa rauhalliset yöunet taattu. Respa toivotti hyvää matkaa suomeksi. Pihalla oli suuri hieno ötökkähotelli.

Miinukset: Ilman autoa liikkuville hotelli saattaa olla turhan syrjässä.

Plussat: Amazing breakfast, very helpful staff and the location is okay to get to Luxembourg centre by public transport, which is free by the way.

Miinukset: It is a little bit close to the airport and therefore you can hear the planes but I have the feeling that after midnight there are almost no flights. So you can have enough rest.

Plussat: Great location near the motorway, but the bus into the centre is only every half hour. I would stay here again for my next road trip.

Miinukset: The bathroom was slightly different, its open other than the toilet.

Plussat: Proximate to the city center is close enough to go there when you want but far enough away so that it's in a quiet area. Breakfast was really good and worth it!

Miinukset: Not much privacy for the bathroom. W/C door did not close all the way as the design is more like IKEA (Not that anything is wrong with IKEA)

Plussat: Amazing breakfast, friendly staff and late check out.

Plussat: The breakfast choice was amazing.

Plussat: Very nice staff. Beautiful hotel. Very clean. Perfect beds. Close to the city centre. 2 stops with the tram or 15 min walking. Parking is sometimes an issue but most of the time ok. 15 euros per night. Great hotel and we had a nice stay.

Miinukset: Breakfast not included.

Plussat: Siisteys Ystävällinen hlökunta Sijainti

Miinukset: Aamiainen älyttömän hintainen Pieni spa osasto / sauna tmv olisi hyvä Muita palveluita: hieronta, hoitoja jne Pieni kauppa josta voisi ostaa esim lehtiä, luettavaa pientä purtavaa. Juoksutapahtuma esti meitä ajamasta autoa hotellille. Tästä ei ollut meillä tietoa. Auto jouduttiin jättämään kilometrin päähän.

Plussat: This hotel is in the business area, Kirchberg, although we stayed over New Years Eve so Kirchberg & the hotel were both quiet. We were visiting friends so only really used the hotel for sleeping & the bar for some drinks. Staff were extremely attentive & polite, as one would expect from a 5-star hotel. The lobby area looked fabulous on arrival, all lit up & with a Christmas tree. As this was over a holiday period (so quiet for business travel stays), the cost was less than usual so worth it for us. The tram on JFK avenue, a 5 min walk away, will take you all along JFK avenue and also past Limperstberg, across the red bridge. Handy if you’re tired of walking. The city centre is about a 20min walk away.

Miinukset: Finding the front door of the hotel is not easy. I used to live in Lux a few years ago & even I had difficulty finding it. More signage along the roads & a lit-up hotel name sign would help. Of course all taxis know how to get there & most people that stay here are there for business trips. Cost is also a factor. This hotel is usually expensive. We had drinks in the bar one evening - lovely. We didn’t do it again though once we saw the cost.

Plussat: My husband and I spent the weekend in Luxemburg to celebrate my birthday. When we arrived at the hotel our room was upgraded in addition the staff brought us two pieces of cake. The kindness and professionalism was outstanding. It was the best birthday ever. We will certainly be back and recommend the hotel to our friends and business partners. The staff at the front desk was absolutely stellar. Thank you for everything.

Plussat: Relatively new

Miinukset: Awful standards, cheap fixtures, cutting corners on everything from in room coffee to linens, more like a budget hotel

Plussat: Well-stocked mini bar. Cold lemon water in the lobby. The hotel was brand new and very clean.

Miinukset: The bed was hard and the air conditioner was very weak and did not cool the room to my satisfaction. The restaurant food was mediocre and the breakfast bar was way overpriced at 27 Euros per person.

Plussat: Moderni, siisti ja valoisa. Huone oli tosi suuri. Aamiainen erinomainen. Sijaintikin hyvä, raitiovaunulla pääsi ihan viereen ja keskustaan pystyi kävelemään kiinnostavia reittejä pitkin.

Miinukset: Kaikki oli täydellistä!

Plussat: The hotel was very clean the staff were amazing, the breakfasts were delicious. The sauna and steam room were a nice addition. We stayed in one of the “level” rooms with a view over the city which was really nice. The room it’s self was a good size and very clean with a awesome big bed. We would definitely stay again or use the same chain of Melia in a different country.

Miinukset: There was not a lot of free parking for the hotel. The iron was broken but luckily my girlfriend had brought a steamer. The gym was small but luckily nobody else was using it.

Plussat: The location was very close to the Court of Justice . The rooms were clean, staff friendly and responsive and the soap was of a good brand.

Miinukset: The food options were limited because the restaurant is closed on a sunday and their small room service menu doesn't cater for diary/ gluten allergies. I ordered take out instead because there aren't any restaurants in the area at walking distance Also the room.could do with a rug in winter

Plussat: Room was very nice, beautiful city view. Room was very clean. The Level services were a nice extra. Very good breakfast. Friendly staff. The (old) city center is in walking distance from the hotel.

Miinukset: Carpark next to the hotel is €30/24h. Everything else was great!

Plussat: Very friendly staff. Breakfast was gorgeous.

Plussat: Location is great- view is incredible and staff is very nice!

Miinukset: The spa is very small, no windows and quite noisy.

Plussat: Really friendly and helpful staff from reception, to breakfast and at dinner. Clean hotel with easy access to the centre via tram. Only improvement would be a much better dinner menu in the restaurant.

Plussat: The staff make the hotel such a good place to stay. Special mentions to Aurelie who demonstrates what excellent customer service is in every single interaction, I would even say above and beyond what is required and Van in the restaurant is brilliant at her job.

Miinukset: The rooms are quite badly soundproofed

Plussat: Erittäin siisti. Erinomainen aamiainen. Ystävällinen henkilökunta. Moottoripyörän sai parkkiin oven viereen.

Miinukset: Sijainti yllättävän kaukana keskustasta. Julkisilla pääsee, mutta meidän vierailun aikana oli silta remontissa, joten bussit ei kulkeneet, ja uusi ratikkalinjakaan ei vielä mennyt keskustan suuntaan. Yllätyksenä tuli että spa-osasto oli suljettu kesän ajaksi, saunat olisi kyllä saanut pyytämällä lämpenemään.

Plussat: Good location, nice staff, comfortable bed.

Miinukset: The shower almost flooded the bath based on design and not working drainage. Too expensive breakfast, so we didn't use.

Plussat: The staff were lovely, especially Karla who was fantastic! The hotel was very clean and comfortable. I would definitely stay again!

Miinukset: Nothing everything was great.

Plussat: Everything was perfect. Fast and pleasant service. Very kind staff, clean bed, hot and cold water, clean toilet, safe, hangers, kettler, teas, very quiet and peaceful stay. Good breakfast variety, ground black coffee of teas, cereals, sausages, crumble eggs, yogurts... Perfect for the family breakfast! .... Very close to Adolf bridge, Cathedral, Casemates and Grund - all in 10 min walk distance. Lots of shops and restaurants around. 5 min wak to Luxembourg Train Station, CFL parking. Bus 16 or 29 will bring you to Airport within 30 min. Highly recommended

Miinukset: None

Plussat: Rautatieaseman vieressä, vain lyhyt matka keskustaan. Eritäin viihtyisä, siisti ja mukava huone. Hyvä aamiainen.

Plussat: Extremely helpfull and polite people at the reception, made our stay nice and easy and helped with everything we needed. Very clean and nice room, perfect bed and bathroom, great location just a 5minute walk to the city centre and all sights. Perfect if travelling by car, the parking is right outside the entrance. Overall a very good stay.

Miinukset: Although the location is perfect to see the city, the hotel is situated in the worst neigbourhood by far. Very bad surroundings, people and places, felt a bit dangerous to walk at night. In the room there are not any of the usual stuff like slippers, shower hats, set of shampoo-conditioner-body lotion etc so we had to go buy some. We expected these things from a Radisson, especially since any small hotel nowadays provides guests with the basics. (Great hair dryer however). Very expensive breakfast, for 22euro per person we didn't try it.

Plussat: Great location, nice room, good design.

Miinukset: At the check-in process, the receptionist wanted us to pay for the stay and I almost did it, but luckily I checked it was paid already. I don't know their system, but it shouldn't happen to make the customer pay twice for the stay.

Plussat: - good breakfast - well designed room - very nice shower cabin - good location

Miinukset: - cleanliness of the room

Plussat: Siisti ja hiljainen hotelli hyvällä sijainnilla muutaman pysäkin päässä keskustasta. Paikallisliikenne liikennöi ihan hotellin vierestä, eikä keskusta olen kävellenkään tavoittamattomissa (~2km). Asiallinen ja hyvä palvelu jätti vierailusta hyvän jälkimaun.

Miinukset: Ei negatiivista sanottavaa.

Plussat: The room was great value for money and very clean

Miinukset: Not all the staff spoke English. Breakfast was a bit pricey

Plussat: Very modern hotel. Impeccably clean.

Plussat: Perfect beds, perfect breakfast, so friendly and helpful and kind staff!!!

Plussat: Staff was helpful and The breakfast was good, I like that they put food and colored plates for babies

Plussat: Very convenient location with public transport stops less then few minutes away. Staff are welcoming and helpful. Rooms are very clean and surroundings are quiet.

Miinukset: Toilet and shower separated. Personally i feel it's quite inconvenient. But to each their own. Just a personal preference.

Plussat: Bedroom was nice, layout was great

Miinukset: Check in was slow, took them a while to find the reservation, staff was blunt and not welcoming. In room drinks facilities left a lot to be desired. We only got one tea bag and a coffee each. When we asked do further coffee we was told to ask house keeping rather than being offered for reception to contact them. We weee not offered any information on transport or a map considering we were tourists.

Plussat: Comfy room, great location.

Miinukset: You can smell the food of the restaurant from every corner of the hotel. Windows need more noise isolation.

Plussat: Great location! Restaurant was fabulous and the staff of the hotel and wait staff were great.

Miinukset: Pricey.

Plussat: Excellent restaurant. Great beds, linen, pillows. Great rooms.

Miinukset: No elevator from ground to first floor. Staff not very willing to help with luggage.

Plussat: Erinomainen aamiainen

Miinukset: Äänieristys, lämpimän veden tulo kesti

Plussat: It was all excellent - room, friendliness of the staff, quality of food and location!

Miinukset: Nothing

Plussat: Hotellin yleiset tilat olivat upeaa art deco tyyliä. Sänky oli erinomainen ja aamiainen hyvä.

Miinukset: Parkkipaikan käyttö oli hieman mutkikasta, koska sinne tarvittiin avain vastaanotosta ja kadulle oli hyvin vaikea pysäköidä edes lyhyesti. Vastaanottovirkailija oli kuitenkin hyvin avulias ja kaikki sujui lopulta hyvin.

Plussat: Charmy classic hotel with friendly staff, veey close to the Train Station

Miinukset: Some more light in the room

Miinukset: Very old rooms with jumpy cracking floor ...

Plussat: This is an excellent place to stay. I found it quiet, very clean, and tremendously convenient. The manager is wonderfully pleasant and attentive. Would definitely stay again!

Plussat: Very good, helpfull and friendly staff. Very nice decoration of the hotel. Good location. Tasty breakfast.

Plussat: Ihana Gianni joka niin ystävällinen ja todella hyvää aamiainen.Parhautta oli pöytiin tuotu kahvikannu ja kuuma maito.Tuoreet lämpimät sämpylät

Miinukset: Todella kovaa nariseva lattia

Plussat: Gianni the hotel manager greets you and makes check in/check out and everything in between wonderful. The rooms were comfortable and breakfast was excellent.

Miinukset: Nothing

Plussat: Sijainti aivan rautatieaseman lähellä, bussit kulkee vierestä eri puolelle kaupunkia. Hotelli oli viehättävä ja palvelu erinomaista. Aamiainen oli hyvä. Huone oli siisti ja perushyvä, kylpyhuone remontoitu.

Miinukset: Äänieristys huoneiden välillä on aika huono, naapurihuoneesta kuului selvästi television ääni. Yöaikaan oli kuitenkin todella hiljaista, joten ei häirinnyt nukkumista.

Plussat: Amazing staff. Very friendly service, especially during breakfast. Comfortable bed and room. Location is good!

Plussat: Very friendly staff, comfortable equipment and nice place

Miinukset: Parking is not very convenient, we have to go to reception to pick up the key every time.

Plussat: Erinomainen aamiainen. Ystävällinen vastaanotto. Ja Gianni - talon hyvä henki!

Miinukset: Kadulta kantautui öisin meteliä.

Plussat: Monipuolinen aamiainen

Plussat: The staff was wonderful, everyone was very friendly and helpful. Location easy walking distance to the city center.

Plussat: Great location and the staff where very helpful!!

Plussat: Location was especially good for me as I had meetings in Allee Scheffer and it's just a short stroll into the centre of the City. The hotel staff were super friendly and made me feel extremely welcome. I've stayed several times and always chose to stay there if they have rooms available.

Miinukset: Nothing - there were no bad things

Plussat: Check in and check out procedure one of the worst I had. People slow and gave a single economy room when I payed for double premium, after complaining about did not even apologized just checked me in a wheelchair adapted room.

Miinukset: Staff

Plussat: Firstly, the location of this hotel is superb, and there's a huge public parking area literally around the corner. Right from the moment we stepped into the hotel, we felt welcome. Staff members are very friendly and helpful. The breakfast was worth the money we paid for it - great variety and delicious too. (We also loved the breakfast room!) All in all, this was an excellent stay.

Miinukset: Two things that I'm particular about are mattresses and pillows. While the bed was comfortable enough (not the most comfortable I've slept on, but definitely fine for a few nights), the pillows were horrible and offered little support for a tired neck and good sleeping posture.

Plussat: My room was quite spacious, the breakfast was uneventful, but ok.

Miinukset: The rooms lack some love / thought. For example in the bathroom there is no light close to the mirror, so good luck shaving. The minuscule flatscreen tv is so far away, you'd rather watch it on your cellphone. And while I was there (6 days), Internet only worked half of the time. I was in the "annex" building, which is a bit weird since cross the street. Although a bit more recent than the rest, it felt a bit detached from the rest (no pun intended)

Plussat: Perfect Location for the Grande Theatre

Plussat: Great location

Plussat: Loistava, iloinen ja ystävällinen henkilökunta. Sijainti erittäin hyvä, lähellä keskustaa, hyvät yhteydet. Siisti ja hyvin varusteltu (pienet yksiyiskohdatkin). Suosittelemme lämpimästi!

Miinukset: Pysäköinti oli hankalaa ja epäselvää. Paikoitusalue oli pieni ja välillä autot olivat "motissa".

Plussat: Clean and tidy with a comfortable bed. There is a very good restaurant in the building, but even as a guest it is necessary to reserve in advance if you want an evening meal.

Miinukset: Room temperature was set to 26 degrees (C) when we arrived. Far too hot to try to sleep.

Plussat: Staff

Miinukset: nothing

Plussat: Rooms decent size Super easy check in Warm breakfast

Miinukset: -Parking situation outside of hotel is a bit confusing whether it is paid/free parking, also limited parking - the shower leaked a little onto bathroom floor

Plussat: The hotel exceeded our expectations in all ways. The room was quite nice and staff were very helpful. Our check in around 10pm was no problem at all. The hotel is right near a bus stop, so it is quite accessible. The breakfast was very good as well. There was coffee, juice, fruit, cheeses, yogurt, cereal, eggs, etc. We would highly recommend and would stay there again!

Plussat: The breakfast was adequate. The bed was comfortable and large. WiFi was very good unlike many European hotels.

Miinukset: This hotel is on a very busy street resulting in a noisy room. There also is no dedicated parking and not adequate public parking close to the hotel.

Plussat: Room was large, clean and comfortable. Breakfast was OK. There was parking. Its a little out of the centre but compared with the price of the city centre hotels it's really good value for money - and - importantly for me - it's pet friendly. There are bars and restaurants within walking distance and the hotel itself has a pretty decent restaurant on the ground floor where I had a good meal at a sensible price.

Plussat: Hotel is situated close to city centre. Facilities are well maintained and clean. Staff is very helpful and polite. Buffet breakfast includes a big variety to choose from. Bus stop for reaching city centre is opposite the hotel and for airport three minutes walk.

Miinukset: Being in front of a main road, it can sometimes get a little noisy for front rooms. However, this is not something that has to do with the hotel itself, which exceeded our expectations.

Plussat: Could park the car next to the building for free Everything was very clean

Plussat: Hotellin henkilökunta olivat kaikki aivan mahtavan ystävällistä ja avuliaita. Huoneet olivat vasta remontoituja, persoonallisia, isoja ja viihtyisiä. Aamiainen oli hyvä ja monipuolinen. Viihdyimme hyvin.

Miinukset: Sijainti ei ole aivan keskustassa, mutta busseja menee hyvin. Tulimme rautatieasemalta taksilla ensimmäisellä kerralla. Taksi maksoi 8 euroa. Kertalippu bussissa 2 e ja koko päivän saa ajella 4 eurolla.

Miinukset: I was locked out for 4.5 hrs on Sunday morning in the freezing cold waiting for the front door to be opened. I was frozen and then I had do not disturb on door by was woken up by cleaners coming into room

Plussat: Had a really tasty egg/ham type omelet sliced into small servings. Good coffee.

Miinukset: Standard european breakfast.

Plussat: The friendly staff, very clean place, newly refurbished, good breakfast, restaurant is serving local dishes

Plussat: Great location for access to routes out to Germany and for business meeting in the area. Sort of a scandi feel about the way the hotel presented. Nice and informal and if I’d had time would have certainly tried the beer brewed on site. The charcuterie/ Boucher is attached looked fantastic ! Super value in a nice and quiet area

Miinukset: Couldn’t complain