Stratford-upon-Avon hotellia

Plussat: Location brilliant. Room excellent. Staff very helpful. Cleanliness excellent. Breakfast very good.

Miinukset: Nothing

Miinukset: The breakfast seemed disorganised could have been quicker at making up tables

Plussat: Excellent, On the Monday morning, the cooked English Breakfast was superb, the thick yoghurt perfect The staff were marvellous throughout. Top marks to Danny Taylor on duty on Saturday afternoon. Despite being extremely busy, he remained patient, calm attentive and cheerful. Good ambassador of the hotel

Miinukset: Selfish vehicle owners in the car park. There was the Saturday afternoon incident where someone had thoughtlessly not even parked in a designated space. Parked close to designated smoking area. At that time a lot of guests were arriving - a lot from abroad who looked incredulous! Hope the offender was fined! The smoking area could usefully be resited with advantage to a more secluded location

Plussat: Excellent nights sleep bed very comfortable. Breakfast options were very good, choices were very good, cooked breakfast was also excellent very hot, not like in a lot of places we've stayed either Luke warm or over cooked, here you have it just right, well done!!!!

Miinukset: More staff at reception when booking in at busy times, the poor receptionist had a que to the door!

Plussat: Good location. Comfortable room with mini fridge. Lots of cupboard and drawer space.

Miinukset: No warm cookie on check in as described in Double tree info. We did ask another day but there still were no cookies available. Breakfast was quite disappointing and we had to ask staff for orange juice, bread, bowls etc as not replenished when run out. No sausages at all on first day.

Plussat: Location Parking and able to take family pet. No need for a car to explore the area. Clean modern hotel with great facilities. Would recommend to anyone would not be disappointed. Very welcoming staff nothing too much trouble.

Miinukset: Nothing

Plussat: Quiet location and great location

Miinukset: Charged us twice for parking

Plussat: I didn't eat there because of mild allergy problems. However if I didn't have mild allergy problems I'm sure I would've enjoyed the high quality food. My name is Arran, Pavaladurai is my dad.

Miinukset: As I have commented above on the previous question, I didn't eat food there because of mild allergy problems. However if I didn't have mild allergy problems I'm sure I would've enjoyed the high quality food. I'm Arran, Pavaladurai is my dad.

Plussat: Location, room, bar, staff all excellent

Miinukset: Busy last day at breakfast so a bit if a wait. It felt like they were understaffed.

Plussat: Thank you for the cookie. Lovely scrambled and fried eggs. Plenty of breakfast choice. Lovely room.

Miinukset: We did find the bed quilt quite heavy. We are used to Summer weight n our legs. Everything else wonderful.

Plussat: Friendly Staff, good location

Miinukset: Room was a little warm sometimes

Plussat: Nice comfortable rooms with a king bed! Lovely surroundings and the hotel was very clean and tidy.

Miinukset: The only thing was the charging of the carpark at £8 per day! considering we were actually staying there

Plussat: Big room and quiet as we requested. Great breakfast. Very good location for centre of Stratford upon avon

Miinukset: Pool size, very crowded at times.

Plussat: Great location just across the street from the Royal Shakespeare Company Theater and enjoying the play there was a highlight of our Stratford visit

Plussat: Breakfast was excellent with a good range of hot and cold choices and fruit. The hotel is reasonably convenient for the theatre and the centre of Stratford.

Plussat: The room was very comfortable as well as the common areas. This was a great location for the theatres and the tour bus. The staff was very helpful.

Miinukset: Only bath towels were in the room on arrival. Additional towels were provided the next day.

Miinukset: Shower difficult to get in and out of Water pressure poor Hand held damaged

Plussat: The rooms were spacious and clean.

Miinukset: We waited ages to be checked in. The hotel was boiling hot all weekend. This is the second visit and the staff members have been shocking. The service at the bar was ridiculous we waited around 15’ minutes for each drink for the duration of time we stayed, we ordered lunch of the menu and the wait for that was horrendous. Other people we was with that day waited over an hour and half for there meal as the staff had forgot all they got was a free drink. Like I say this is the second visit and the service is so slow!!!! Although the hotel is very well presented and the decor is amazing I do not think I’ll be returning here again due to the lack of service YOU RECEIVE. Wasted my money and a lot of my time was wasted... waiting around.

Plussat: A lovely rooom, perfect location for both the theatre and the town and excellent facilities.

Miinukset: A little pricey but it was Saturday in August and perfect for our theatre visit that evening.

Plussat: Really good restaurant attached to the hotel - the Bistrot Pierre. Friendly staff Rooms and corridors pretty dated, but comfy bed.

Miinukset: Rooms could do with an update to décor etc and lighting in corridor area of room is poor - meaning you can't really see in the wardrobe.

Plussat: Wonderful room facilitiesA great stay

Plussat: location and facilities

Miinukset: waiter forgot our breakfast

Plussat: Great location Clean room, friendly receptionist

Miinukset: Rather rude night manager who was dismissive about an issue

Plussat: Excellent size room. We actually thought we’d been put in the wrong room by mistake! The hotel was well located for getting in and out of the centre of Stratford. Staff were friendly and attentive. Breakfast was as you would expect. A good range of options. We would definitely stay here again.

Plussat: Breakfasts were lovely

Miinukset: In the past I was able to use the health club facilities of the Vitality club at the Macdonalds Alverstone Manner hotel. However on arrival I discovered the Swans Nest was no longer part of the group and I could use the facilities. I was very disappointed.

Plussat: We only stayed one night, but it was comfortable, clean, very convenient short walk to the Theater, not far from the rail station, walkable to the sights. People were friendly, and room service breakfast was right on time, so we could catch our train to London.

Plussat: The breakfast was excellent. Freshly cooked and brought to the table

Miinukset: There was nothing to really to dislike

Plussat: All the other staff were lovely.

Miinukset: The man on reception! All I wanted was a bottle of water to take some tablets... I was happy to pay but he wouldn't help. Told me to go and get one from the garage over the road.

Plussat: The closeness to the centre of Stratford-upon-Avon

Miinukset: Everything was great until we found a large spider in our bed, and a further two hanging from webs, from the curtains just below the ceiling. We called reception and the floor manager came up and offered us a different room. We declined due to the upheaval and asked him to get a vacuum cleaner. This he did but added with a smile, “if this was Australia the spiders would have been poisonous”!!!! This is not what we wanted to hear!!! This proves to us the room was not checked. It was a superior room, at £161 and was not good value for money. There is a further problem with the arrangement with the Swan’s Nest hotel and the Bear pub. After eating in the restaurant approximately 10pm we asked for coffee and liquors, only to be told at the bar the coffee machine was turned off. Ludicrous!!!! Only thanks to the receptionist Emily, who arranged our drinks and liquors to end our evening as we wanted. This just spoils a special occasion we were celebrating!!!!

Plussat: it’s location

Miinukset: Bed lumpy decor needs upgraded. Breakfast should be included

Plussat: Perfect location for walking into town, only a few mins walk to the canal side, RSC, and shops/cafes in town centre.

Miinukset: Average room, good size, but quite plain, feel like it’s a bit overpriced for just one room and a small bathroom. Shower only ran boiling hot water and could find no way to fix this, so ended up washing hair in sink!

Plussat: Very central location

Miinukset: Extremely dated and dark room.

Plussat: Fantastic location and the rooms were tidied daily. The staff were very pleasant and happy to help. Noise was minimal and outside noise was adequately blocked with windows closed.

Miinukset: Fresh bedding and towels changed instead of having to reuse would have been good. Although the kitchen staff worked hard breakfast could be better, food replaced when low or dried out.

Plussat: location in good place

Miinukset: im afraid my dinner on the day we arrived was not very good it was only caeser salad and the chicken was very bad i did not have anything in the end they did ask if i wanted anything else but i was past it by then but they paid for my two drinks i had instead

Plussat: Hotel akways meets my expectations. Staff are extremly helpful and friendly as is the Manager.

Plussat: Staff were friendly, prices low and location superb It’s a great hotel to use when visiting Stratford and the theatre. Rooms large and adequately equipped

Miinukset: Our room needed refurbishment. Bath was cracked, tilting cracked and stained, headboard stained Needed painting Windows didn't close properly. No hot water in the morning due to boiler breakdown we were offered a 25 % refund Don’t understand why the company doesn’t sort it out as it is a great location and could be potentially lovely. I would pay more to stay in a refurbished hotel but as of today don’t feel like returning

Plussat: The hotel is close to the centre, the staff we all very cheerful and helpful. The breakfast was well cooked with a good choice and our room was clean.

Miinukset: The only down side is that it's not good for anyone with walking problems as there is no lift. There was no hot water on the last day of our stay.

Plussat: Good location and friendly staff

Miinukset: Room was very warm despite having fans provided

Plussat: We found mattresses in the rooms shown us to be far too soft. Staff resolved the matter speedily and well. Similarly, when the hot water failed, they didn’t hesitate to adjust the bill.

Miinukset: Mattresses were softer than in comparable chain hotels, but staff thought they suited most clients.

Plussat: We did not have breakfast on the premises. Location was excellent. Liked the spacious and quiet room.

Miinukset: Satisfied, nothing I did not like.

Miinukset: 3 people in the room but only towels for 2. Residents paying for parking but parking tight as a wedding on.