Macdonald Alveston Manor Hotel

Good food

Wedding function - no control over guests staying at hotel, loud music and drunks upto 5am no sleep for guests paying full money. Unacceptable.

Liked the hotel and its period features. Central location was fantastic.

Our room was far from reception. And there were no period features in the room. It was more of an extension to the main area. There was no fridge in room even though it was a family room. My son had medication which needed to be refrigerated so we had to order an ice bucket to the room in order to keep it chilled. Which unfortunately all leaflets in the room say to contact reception for room service but leave no number for the desk to contact. I phoned through to the gym who put me through but sadly no one answered after 5 minutes of ringing. We walked to reception in the end and was offered the use of their fridge to store it but being so far from it wasn't practical but they gave us an ice bucket immediately. The room itself needed a bit of an update and extra attention to cleanliness. Sadly we will not be staying again which is sad as it's such a great location.

The main building is very impressive,original structures and character. Staff polite and helpful.Bed was comfortable and tea,coffee and herbal teas in your room was good to have.

We stayed in king size bedroom,was a little tired in decor and bathroom door and heating pipes could have done with a thorough cleaning. No safe in the room.