Halvat lennot Birmingham

Plussat: Everything was fine!

Miinukset: Everything was fine!

Plussat: Seats were too cramped up, legroom was a problem. A device was under the seat was cramping the leg room. The entertainment selection was very very poor for a long flight.

Miinukset: Better entertainment selection.

Plussat: Great service, tasty sandwich.

Miinukset: Boarding was a bit of a scrum.

Plussat: Comfortable and Clean

Miinukset: Helpful flight attendant, kind check in attendant

Plussat: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.

Plussat: Crew was very pleasant.

Miinukset: There were no announcements at all about the delays! It was confusing and poor service.

Miinukset: Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.

Plussat: Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France.

Miinukset: Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line.

Plussat: Not much, seats are super uncomfortable

Miinukset: Better code sharing with KLM

Miinukset: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Plussat: Amazing crew and on time flight

Miinukset: None

Plussat: Customer care was super supportive

Miinukset: Inflight sandwiches

Plussat: Staff were professional and polite.

Miinukset: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Plussat: Great airline

Miinukset: Boarding was crazy. Could not everyone in the gate area.

Miinukset: 13 hour flight and only one meal and a sandwich

Plussat: Comfortable and Clean

Plussat: Nothing. The flight was delayed and I missed my connection

Miinukset: My flight leaving on time

Plussat: Nothing was good, Soeacial meal Asian food was pathetic no taste completely bland. Boarding was chaos, too many confusions and crew was clueless. Will never fly A380 again as there are too many passengers and airline don’t know how to handle. On arriving in DEL the baggage room 2:30 hrs to come. Totally disappointed. Lufthansa has no control whatsoever they don’t even care.

Miinukset: Everything related to flight could have been better. I have flown Lufthansa multiple times in the past never had such drastic issues like this time. Completely disappointed. Should have booked Qatar instead.