Food Flight Attendants Aircraft Istanbul airport
Plussat: "Food portions and selections were great. We got slippers and eye masks for a ten hour red eye flight."
Miinukset: "Prices have gone up"
Plussat: "Person kicked seat due to reclining and crew did NOTHING to stop. Turkish sold seat as extended comfort, but then said at the gate that they don’t have such seats!!"
Miinukset: "Fly another airline"
Plussat: "Food was tolerable. Good cabin temperature. Good lumbar support and pillow."
Miinukset: "Horrible leg space on the first leg of the journey. Air hostess we'e very inattentive. Asked for a blanket 3 times and still didn't get it. Also they had a poor attitude. Power outlets don't work on multiple seats. Oh and again no leg room. Zilch."
Plussat: "All the stuff very kind"
Miinukset: "I don’t like the airport service for well chairs"
Plussat: "Service, flight and landing, exceptional!!!"
Miinukset: "No cons..."
Plussat: "Love flying Turkish, usually they’re very welcoming on the plane and flight attendants are friendly. Seats convert into a lay flat bed which is comfortable. i would say that the appetizers are usually excellent but the main dishes fall a bit behind. Amenity kit is pretty good."
Miinukset: "Boarding is a problem and I expect it’s a problem everyday. One has to go through many additional checks to board a NY bound flight which is understood but the gates can’t sccomod a full 777 flight. It gets hot really fast, definitely what you don’t need before a long flight. Group boarding is enforced but people will still try to wiggle into the priority boarding line. On another note I have had a similar flight on the A330 and the boarding process was smooth (organized)."
Plussat: "Food and service is excellent. Istanbul lounge is great."
Miinukset: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
Miinukset: "Total chaos during boarding..no organization"
Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."
Plussat: "Food and entertainment were good."
Miinukset: "Ground staff very unhelpful and arrogant. Wanted to upgrade to business class and the representative who served me was very rude and unhelpful. Boarding was through buses which was inefficient and messy. My trip was 11 hours of flying time. Economy seating is super tight and legroom awful. For long haul flights they must be more generous in terms of seat size and legroom."
Plussat: "Crew and the food"
Miinukset: "That the WiFi didn’t work."
Plussat: "Everything went well"
Miinukset: "One of my luggage is still missing"
Plussat: "Almost nothing specially the flight from Dhaka, If I known that the level of business class is like that, I would have bought economy"
Miinukset: "Leg space on this flight was less compared to other flights I had with TK."
Plussat: "good food, enough leg room"
Miinukset: "Sears in Boeing 777-300 are amaño and marroquí, Edith feedback space and unconfortable, worse if being sittedbin the Baco of the aircraft rows 40 yo 54"
Plussat: "Couldn't be better."
Plussat: "I really liked the whole experience and would only highly recommend Turkish airlines"
Miinukset: "They refused to print my boarding pass when I made to the counter on time. Because I didn't have a boarding pass I could not make the flight and had to rebook for 3 days later"
Plussat: "I already posted my remarks above"
Miinukset: "Same wrote above"
Miinukset: "Expedia has doubled charged me for this flight and do not reimburse. You can't issue two seats for only one person. It's a scam."
Plussat: "Staff was nice and the food was good"
Miinukset: "We were 2 hours late taking off with no communications. The seats aren't strongly comfortable either"
Plussat: "Quick check in. Nice staff."
Plussat: "Everything this airline goes out of their way to make the flier happy and pleased, food and entertainment superb and American Airlines in general should learn from them"
Plussat: "The quality of their team"
Plussat: "Exxcellent food."
Plussat: "Over all Turkish airlines is a class airlines"
Miinukset: "can't think of anything I didn't like about my flight"
Plussat: "All is good except the airport the service at Istanbul airport are so bad plus the restrooms are so smiling and duty"
Miinukset: "So far, it has been a horrendous experience with Turkish Airlines. Airlines don't know how to handle uncertain situation, whole system collapses. Total disaster!!!!"
Plussat: "Absolutely nothing, because it never happened."
Miinukset: "I don't like the fact that I'm stuck in a hotel in turkey without an inkling of when my flight will take off or if it will even take off. I was sent from desk to desk and everyone I spoke with said the same thing, "I don't know" , To every singlee question I had. I slept In the airport like a homeless person just to be shuttled around turkey afterwards in search of a hotel, and I say search because the shuttle that was provided went to 2 different hotels before we got to the one I'm in now. I'm disgusted, and afraid I won't even get a flight out of here."
Plussat: "Great customer service, nice plane. Very happy overall"
Plussat: "Food and entertainment system"
Miinukset: "Heat on the airplane."
Plussat: "The flight was amazing with every detail. Big thanks from cabin crew as well as i had a free upgrade to business seat"
Miinukset: "Everything was awesome and nothing was bad in this flight. Big thanks to the cabin crew team"
Plussat: "Turkish Airlines were a great surprise - everything was much better than expected. Highly recommend flying with them."
Plussat: "Food was very good. Cocktail service was very good. Free checked bag was nice."
Miinukset: "Still a tight space. US to Europe by going several hours out of the way to Istanbul still doesn't make any sense."
Plussat: "Wifi when I get to turkey, without needing a fan sim"
Plussat: "On time."
Miinukset: "Food. Entertainment. Leg room."
Plussat: "The food, the hotel vouchers, the staff, the plane. I love everything about Turkish Airways"
Plussat: "great food, good selection of movies, comfortable seats, quick and efficient boarding, clean, nice staff."
Miinukset: "it was a bit older than other planes I have had with turkish air."
Plussat: "Great flight attendants! They made the trip really enjoyable!"
Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"
Plussat: "excellent services provided by the crew members, nice food, great entertainment (up to date),"
Miinukset: "My food was allready open. And the flight attendant who gave it to me was ride throughout the plane ride. No USB. :("
Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."
Plussat: "I've heard suspect things about Turkish Airlines. I can say I had a good flight. Entertainment library was large, food was decent, and wine was generous."
Miinukset: "Boarding was a bi of a mess and we didn't take off for an hour but I had already factored that into my transit time."
No screen map on in front of you to track the flight like Turkish air! No food or coffee for 2h30 just a small plain water and a very small piece of chocolate🤔
Plussat: "Vegetarian option of the food. Constant hydration"
Plussat: "Airplanes, crew, entertainment on Lufthansa airplanes"
Miinukset: "Leaving Frankfort on-time"
Plussat: "The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way."
Plussat: "The crew"
Miinukset: "More support"
Plussat: "Fairly comfortable, good cabin crew"
Miinukset: "Lost baggage - horrendously slow lost baggage department in Athens. Spent 1 hour + standing in line. Bag still hasn't shown up"
Miinukset: "The flight was delayed as we were waiting for documents required for our entry to the UK - surely these should have been ready in advance? Perhaps a taste of things to come if (when) we sadly leave the EU. Same poor sandwiches."
Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."
Plussat: "Comfort and space"
Plussat: "Service and hospitality. On dot service with no major delays."
Plussat: "Can not fault anything"
Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."
Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."
Plussat: "Amazing crew"
Miinukset: "The whole experience"
Miinukset: "Initial flight was cancelled! New flight was delayed."
Plussat: "Everything was excellent, there was no entertainment but wasn't needed because it was a short flight"
Miinukset: "We got there 15 minutes late, which isn't that bad but I had a connection flight and it was very pressed to get to it"
Plussat: "Crew was great."
Miinukset: "Seats were very uncomfortable, hardly any legroom"
Miinukset: "The first flight for this trio was cancelled .. stop with automated cron jobs"
Plussat: "Had ridiculously long bus ride from terminal to plane. Plane was parked on the outer reaches of the airport. This happens far too often on Lufthansa when connecting in Franfort. Build more gates!!"
Miinukset: "Business clsss sweats on A321 were coach seats with the center seat left empty. Not sir it is worth the higher fare."
Plussat: "Professional, efficient, full, nice sandwich and coffee."
Plussat: "Great staff, quick boarding and vegetarian options were avaliable. This was the most pleasant experience I've had with a flight service. I commend Lufthansa and the crew of this aircraft."
Miinukset: "Minimal entertainment but understandable for a short flight."
Plussat: "The flight itself was on time, the food was basic, just like drink."
Miinukset: "Staff didn't ask a lady next to me to sit properly whilst she was almost laying with her shoes very near to my seat. I had to be careful not to clean her shoe soles with my clothes. Also, after arrival to Birmingham there was an unnecessary crowd created by releasing people from busses from 2 different flights simultanously."
Miinukset: "Rubbish boarding staff"
Plussat: "I can not even mention one thing that was good - they were ahead of time on arrival, which is good - but luggage took 2 hours to get and some items came in after midnight the following day! Terrible"
Plussat: "Crew were efficient and pleasant"
Miinukset: "Uncomfortable seats and could not recline seats"
Plussat: "Everything went according as planned. No problem at all."
Miinukset: "There is nothing I didn’t like."
Plussat: "The crew were excellent and plane was comfortable"
Miinukset: "The plane was way out of the terminal and I had asked for assistance which I had going and most of coming back until the last part getting on to the plane at Lufthansa no-one came at Birmingham either. I struggled to collect my case and walk through to the exit."
Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."
Plussat: "Perfect service and comfort for a short flight. Very modern, excellent!"
Miinukset: "Sandwich delicious but too small."
Plussat: "The polite stewards The food and drinks given for free."
Plussat: "Convenient connections, fantastic airport, new aircraft with many large toilets in lower deck, super professional crew, really make a big difference when travelling 9 hours with 3 young kids."
Plussat: "Quick flight and very comfortable."
Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"
Plussat: "Food was by good"
Miinukset: "The cabin air at my seat was very stuffy. There's no air vents and I can't control getting fresh air"
Miinukset: "flight was delayed. personal works very slow"
Plussat: "Decent flight. Nice crew. Clean cabin."
Miinukset: "We booked these flights expecting Lufthansa. Little disappointed to learn they were Brussels airlines. Inflight entertainment options and meal options don't seem to be as good. Flight crew was pleasant and fine. After learning it was Brussels airlines I went through their check-in process for families and requested kid-friendly meals, but nothing came of it. Slightly disappointed."
Plussat: "Even though we were a little late boarding and taking off, we still arrived 15 minutes early. The on board snack was pretty good (cheese sandwich) and the coffee was lovely - good quality and just what I needed."
Plussat: "my favorite airline"
Plussat: "Food was fresh and hot."
Miinukset: "Not enough leg room for a twelve hour flight."
Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."
Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."
Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."
Plussat: "Staff are very friendly & well mannered. I like it since it's my first to fly with Lufthansa which compare to Swiss Air"
Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."
Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."
Plussat: "Excellent accomadations"
Plussat: "Lufthansa does travel in Europe very well. Boarding process was easy, overhead storage was great, Flight arrived early."
Miinukset: "Seats in business class are rather smallish, and the legroom is not great either. If you pay extra for business, you should get extra."
Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."
Kiire oli nousuun mut kerettiin ksikki hyvin
Very cramped flight, overhead bins were all completely filled, and passengers had to fly with bags by their feet which was not very comfortable for me personally.
Not the first time we have experienced defective entertainment system on this trip. It should be upgraded.
Plussat: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Plussat: "Salimos a tiempo . El business es muy confortable"
Miinukset: "La comida horrible . No se limpian los baños"
Plussat: "The plane size & comfort was excellent. The staff were very friendly"
Plussat: "Impressive service... amazing crew, very friendly and professional"
Miinukset: "Boarding was crazy. Could not everyone in the gate area."
Plussat: "Fast boarding"
Miinukset: "Slow in refuelling, got us delayed for 40-"
Plussat: "Everything works and quick to get to destination."
Plussat: "The crew was informative"
Miinukset: "Inflight sandwiches"
Miinukset: "Travelled business class and was ace experience"
Plussat: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Miinukset: "Everything was very good."
Miinukset: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Plussat: "The space at my feet with the chair in front was a bit akward."
Miinukset: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Plussat: "The crew are amazing! Attentive and friendly."
Miinukset: "The seats could have been bigger."
Plussat: "Being fed was amazing and watching free TV was great!"
Miinukset: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"
Miinukset: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Miinukset: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"
Miinukset: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Plussat: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Miinukset: "Boarding could be better"
Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Plussat: "Employees were very friendly"
Miinukset: "The seats were very small"
Miinukset: "Still waiting to board after missing this connection had to be booked on another airline"
Plussat: "Friendly crew."
Miinukset: "So many people on a 747!!"
Plussat: "Easy to board and easy flight."
Plussat: "Great on board service from a very professional crew."
Miinukset: "Can't think of a thing."
Plussat: "The attendants took great care of us. Super smooth flight."
Plussat: "Food was good and crew members were very nice"
Miinukset: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Plussat: "Short flight with good communication."
Miinukset: "Nil to complain."
Miinukset: "Please Endeavour to put the expiration date on the food served in the flight."
Plussat: "Bording was good and general flight ok"
Miinukset: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
Plussat: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Plussat: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Miinukset: "Not much to comment on here."
Plussat: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Miinukset: "Nothing! It was all great!"
Plussat: "great choice of entertainment content, friendly crew"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Plussat: "On time."
Miinukset: "No negative"
Plussat: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Miinukset: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
Plussat: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
Plussat: "Crew was friendly, and the food was better than the usual KLM fare."
Miinukset: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
Plussat: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Miinukset: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Plussat: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Miinukset: "Nothing. This is filler text to meet min characters."
Plussat: "Food and drink service"
Miinukset: "Boarding pass facility"
Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
Angebote beim nächsten Flug
Here’s the truth / I paid $29 for a flight that lasted 45 minutes - so the experience was short on the plane and the expectations I had, given the price tag, were humble. However the airline was comprised of professional and courteous people. Long on smiles, short on legroom on the Boeing 737-800 - but what else would one expect? Nicely done to the folks at SunExpress.
It was really hot whole the time during the flight
Ticketing was a nightmare! Did the online check in never to receive email tickets and upon arrival at the airport, long lines taking an hour to get your boarding passes then running though security to the gate. The web site was not working, overall We could have missed our flight.
Plussat: "The crew was very helpful and definitely went out of there way to help members. The seat had plenty of leg room but the cushion seemed worn."
Plussat: "Seats were good"
Plussat: "Nice seats, clean spacious airport, nice crew"
Miinukset: "Flight was a little late which meant I had to take a later train, but otherwise everything was great."
Plussat: "Departure and arrival were right on time."
Miinukset: "The seats were not adjustable. I wasn’t expecting so much comfort anyway but that would be nice."
Miinukset: "One hour delay and baggage retrieval also took one hour"
Plussat: "Super crew en the plane was not full so 3 chairs available. I slept during the flight and very good pilot who made a great landing."
Miinukset: "Maybe a beter conformation mail about the flight and what’s included like luguage etc."
Miinukset: "We had were more than 3 hours late"
Plussat: "Comfortable and spacious seat allowed me to slee most of the flight!"
Plussat: "Nice crews. Flight was on time"
Miinukset: "There is no instant noodle as in Suncafe (menu)"
Plussat: "smooth check in and boarding"
Plussat: "I like the competative rates and on time schedule."
Miinukset: "Lost my luggages"
Plussat: "The plane was brand new and the crew were polite and nice. On time flight with a good pilot ."
Miinukset: "On the boarding card, by mistake the gate was written 308a while it was actually 208a"
Plussat: "Short wait"
Miinukset: "Not enough leg room"
Plussat: "1-)Antalya -Almanya .kizima yemek,su,hic birsey vermediniz,para istediniz.2)-Almanyada.Valizlerimiz kald,2gun sonra antalyaya geldim 1Gun bekledi sunexpress old emanetci iletisim out up kargoya vermedi istemedile 10 yeri telefonla arattirip problem yaptilar,3.kargoya verily eve teslim edilmedi kendimiz parayla taxi kiralayip hitting kargodan aldik.$100 tax parayi odedik.3)YINE ALMANYA - ANTALYA UCUSDA YEMEK VERMEDINIZ PARA ISTEDINIZ .BU PASAR SAYGISIZLIK YETERMI.TEBRIK EDERIZ."
Miinukset: "Didn’t get to it"
Plussat: "The employee were professional and nice. Every thing went smooth"
Plussat: "Mostly everything was fine with the flight"
Miinukset: "Have never seen this happen elsewhere, but shortly after boarding, the crew announced they had to do a safety check, which required all the passengers to collect their personal items (i.e. everything from the overhead bins) to hold with them in their seats, as the crew 'checked' the bins and aisles. The procedure didn't seem to delay the flight, but just seemed a little pointless and a waste of effort. Thankfully there wasn't anything found or any other cause for alarm, but it just seemed odd."
Plussat: "The lounge"
Miinukset: "Cancelled flight followed by delayed flight followed by the slowest priority baggage service I have ever seen."
Plussat: "Fast amd easy flight"
Plussat: "Quik flight"
Miinukset: "The fiod I requested from the menue was not available"
Miinukset: "Very bad transfer arriving from Istanbul at Antalya."
Miinukset: "Very bad transfer arriving from Istanbul at Antalya."
Plussat: "Wonderful flight. Everything was Handled well by flight staff"
Miinukset: "Luggage took a very very long time to arrive. Some prop got their luggage but half the plane was left waiting for about 30 minutes"
Plussat: "We got where we were going safely"
Miinukset: "My knees were actually pressed up against my he seat in front of me even though I had my butt all the way back. So, thankfully I had an aisle seat so I just stuck my knee out to the side...this was a partial solution only as the crew came by at least 5 times on a 2 hour flight with the service cart, smacking my knee each time. No complementary snacks or beverages... not even water. Somewhat surprised that they didn't charge to use the lavatory."
Miinukset: "1 hour queue to check in due to mixed international flights and not enough desks open. No room in overhead lockers, people seemed to have much more than their allowance. Didn't get to buy duty free items on-board as they ran out of time."
Plussat: "Staff was nice"
Miinukset: "Fight was delayed by about an hour. Information screens at DUS airport did not work. Seat backrests were WAY too short, so I couldn't lean back. My back and neck still hurt because of that!"
Plussat: "Cost was reasonable."
Miinukset: "Often it has delays."
Miinukset: "Delayed 35 minutes"
Plussat: "Good flight overall and crew good"
Miinukset: "Left half hour late otherwise satisfied"
Plussat: "customer service in general.."
Plussat: "Plane was veryClean. On time. Staff were very frindly"
Plussat: "The price was low, the plane was clean and well kept. Unlike other value airlines, they did not harass me to buy things the whole flight long... One pass through with the food cart if you wanted to buy something to eat, and then peace to enjoy the flight. Both the trip out and the return were on time."
Plussat: "efficient boarding"
Miinukset: "seat a bit worn out. luckily it was a short flight"
Plussat: "Everything perfect I Like the sun express"
Fast, good loads in and out, totally worth of price.
Quick and easy boarding. Pleasant personnel and easily available food and drink. What’s not to like.
Miinukset: "Lead turblence"
Miinukset: "2 hour delay"
Plussat: "Boarding was efficient as was disembarking, crew were good"
Plussat: "The overall price"
Miinukset: "Waiting in line for boarding to find out the passengers in the plane that had arrived had not disembarked. Passengers (and not just priority) brought more than one bag onto the plane. The overhead stowage was bulging. As a passenger with a foot cast the disembarkation was not the best"
Plussat: "Very helpful as I required assistance"
Plussat: "Crew were good. Boarding seemed to be good. When we eventually got going the flight was good and very quick (35mins)"
Miinukset: "We sat on the plane for 1 hour without moving anywhere as there was a discrepancy with the numbers they thought they had and the list (or something). When we were cleared for take off we then had to get in a massive queue before we could leave."
Plussat: "Seat was comfortable & flight was good"
Miinukset: "The airport boarding process was a bit of a faff had to pass through 3 separate check points for passport before being allowed to board, the priority boarding thing is also not worth it.."
Plussat: "All but one crew member where excellent. But the one girl. Made it perfectly clear that the passengers where an annoying part of her job not a pleasure. She had a sour face on her all flight. Everyone was talking about her."
Miinukset: "Seating is always uncomfortable on these short haul flights."
Plussat: "Quick flight. However as is usual with Ryanair cabin crew their diction on the intercom giving instructions are appalling. This is a feature of Ryanair. Ask for diction or speech lessons and at least passengers will understand. My kids thought the crew were speaking Polish"
Plussat: "Friendly staff"
Miinukset: "Being a bit late. Unusual for Ryanair"
Plussat: "Fast. That's about it really."
Miinukset: "More leg room and more comfortable seats also would be nice if the food wasn't extortionate"
Plussat: "As good as it can be with Ryanair"
Plussat: "Flight left on time. Reasonable price. Friendly staff."
Miinukset: "Priority boarding didn't really work."
Plussat: "The flight was quick, customer service was good on the plane"
Miinukset: "Checking in online was a nightmare as the site kept freezing, there was a mix up with my priority and cabin baggage, I was told by the webchat team that this had gone through but not on my boarding pass, when I got the the airport the Ryanair staff were extremely rude to us, they sent us to the back of the queue I front of everyone and then told us we would have to pay to take our bags with us, they then had to be out on the hold. When we got back to Birmingham we then had to sit on the plane for around 15 minutes as there was not a slot for us. I spent hours of my 2 day break trying to sort check ins etc, I would never fly with Ryanair again."
Miinukset: "The problem with random seat allocation is if you pay to sit somewhere then that should be fine, no. Today I was constantly asked if I wouldn’t mind swapping seats so the passenger could be closer to their partner which is always going to be an inferior seat or worse sat in the middle seat. Their random seat allocation therefore can inconvenience seat paying passengers not a quality experience."
Miinukset: "The flight attendant was actually reading from the shopping catalogue.. it was actually annoying and I couldn’t relax during the flight."
Plussat: "Flight on time, luggage handling ok"
Miinukset: "The long walk to and from the plane. The stupid trail down the steps into the cold and rain, across the tarmac then back up the steps into the plane. At Birmingham airport. Fine at Malaga no problem."
Plussat: "The "sales" gets a little old. Duty free, lotto tickets, food, drink...…."
Plussat: "Boarding was straight forward and fast."
Miinukset: "Very basic comfort. Less leg room."
Plussat: "The only thing good with this flight was the time keeping."
Miinukset: "The first time travelled with Ryanair and the last.Seating uncomfortable, back rest to upright.Difficulty understanding the crews public announcing over tannoy system.Allocation of seats diabolical. Not a lot of advantage being a priority passenger from non priority. Suggest implement similar procedures to jet2. Would learn a lot."
Plussat: "Flights ran to time"
Miinukset: "Some passengers were taking phone calls when the safety demonstration was being done."
Miinukset: "One hour late departure insufficient information Had to be bussed to plane negating any value for paying for priority Parked off stand at Birmingham had to use steps from plane and into terminal wife has arthritis and can’t carry bags I had to carry two bags down steps unable to use handrail really quite dangerous no apology re delay"
Plussat: "Quicker flight late at night"
Miinukset: "Waiting on bus to terminal Almost missed last train."
Miinukset: "Staff were quite rude and didn't spend time explaining the delay we were having in English"
Plussat: "Honestly nothing, apart from welcome smile from crew..."
Miinukset: "dirty, overcrowded, seats even closer in my opinion (Boening 737-800), broken window cover, bad smell"
Plussat: "You get what you pay for. No issues"
Miinukset: "The queue on the tarmac waiting to board but I realise they are trying to keep to schedule"
Plussat: "Once the aircraft arrived the boarding and take off were fairly quick. The flight itself self was extremely quick and there was no hassle. Quite impressed with that."
Miinukset: "The flight was delayed initially with 2 hours. There was no notification by the airport. After 2 hours there was another hpur delay. Again there was no notification. We and the other passengers had to constantly last to the gatw screen to see any updates. We were left in the dark until the very moment we started boarding."
Plussat: "Nothing -apart from the fact I eventually got to the destination I needed the same day!!"
Miinukset: "The delays. The lack of information. It became obvious we were not going to leave on time. But No announcement. nobody told us of the delay - or why. Then the conflicting information. Technical problems. Flight cancelled. Go to Ryan air deal to organise your own forward travel. Then - once back through Police & customs. No - flight going to happen!!! I have more to say about service & crew - but no space"
Plussat: "Nothing really, it's a cheap ticket and that's it."
Miinukset: "Ridiculous boarding situation, expensive onboard food and beverage. Upright seats. Advanced check in always seats your group apart to encourage you to purchase seats. Budget airline that trust to milk their clients for every penny. Only use them if no other option."
Plussat: "Priority boarding"
Miinukset: "The delay in boarding particularly as no explanation was given."
Plussat: "Uncomplicated flying."
Miinukset: "I planned to eat on the plane so bought nothing onboard with me. By the time the cart got to me there was no food left. I had no option but to buy some crackers for my meal. The moral of the story: buy food to take with you!"
Plussat: "Was quick and easy"
Plussat: "For the price what is there to complain about."
Miinukset: "The smell on the toilet was horrendous"
Plussat: "The crew"
Miinukset: "Sitting with a stranger"
Miinukset: "Don’t like the underhand Ryanair pricing"
Plussat: "Most parts were as to be expected"
Miinukset: "Unavoidable Weather caused diversion to Manchester. Like all airlines, Ryanair are unable to perform to expectations, and promises made (Low priority to get off plane into terminal comp to planes that arrived after us.No busses to Birmingham had been arranged for onward travel of passengers.) Etc."
Plussat: "This airline sucks"
Plussat: "We landed 10 minutes earlier than expected"
Miinukset: "We paid £80 a person which is over double what it costs us to fly there with vueling on less notice They then moved the boarding location after everyone had lined up causing us to loose out place in the queue They made us check our cabin bags which we were warned could happen but is never appreciated The seats were uncomfortable and very cramped for leg room The touched down while not totally their control was very harsh and a panel over the engine actually slid open on touch down which is a little concerning There was also a 20 minute delay taking off"
Plussat: "It was nearly on time. Only ten minutes late."
Miinukset: "Pilot wasn't keen on communicating with us poor passengers. Where were we flying? What speed? What were we passing over? Perhaps that information would cost extra."
Plussat: "The staff were pleasant and helpful on board I didn’t have any food and there wasn’t any entertainment"
Miinukset: "I didn’t like that there was absolutely nobody at the airport to answer any questions or just guide you in the right direction"
Plussat: "Nothing, taxi plane, expectations not high"
Miinukset: "Cramped seating, flight delay, time waiting at the boarding gate."
Miinukset: "If RyanAir reads these reviews can I make a small suggestion that would make a big difference? The plastic cups provided with drinks are tall and narrow making them unstable inflight.Simply changing to a more squat shape would increase passenger comfort."
Plussat: "Flight got to destination on time"
Miinukset: "I checked in in advance but had a bag to check which turned into a check in nightmare. Had to pay for a bag even though it said 1 bag free on online check in. Flight attendant had no change for a water - why do you not anticipate having to break a 20 bill - and gave me a fistful on coins. When I said let me pay by card, she said ok but I won't give you back what you paid already."
Miinukset: "My return flight was cancelled, and the customer service chat line is not available during the posted open hours"