Sumoto hotellia

Plussat: Spacious room, the largest one during our Japan trip. The view was gorgeous. The room is facing an infinity ocean. And it comes with an Onsen at the balcony. Good thing about is, there are several Onsen hotels all connected, there is several Onsen places to pick, and a private one as well. Food was delicious

Miinukset: The nearest kids games room is quite run down. Although it is not located at Amahara, they are all connected. Assuming they are under the same group

Plussat: The hotel stay as a whole is pleasant and comfortable and relaxing.

Miinukset: The price and picture provided by booking.con was not very accurate and flexibility on choosing number of member staying in the room is limited. I was charge additional full price for my 2 sons (10yr and 11years)which I feel is kind of expensive. Room Amenities for the kids were not provided after the full charges were paid upon check in. As we have to make request to get the staff to bring it to our room.

Plussat: Everything is perfect. Room decoration, location, sea view, facilities, onsen, food quality, display of dish are nth to comment. Staff are helpful too. Check out time at 11:00am which is the best among all others which require to check out at 10:00am.

Miinukset: The tel no. of the hotel cannot be found in the GPS of the car rented.

Plussat: The Japanese bed is comfortable

Miinukset: The shabu shabu wasn’t good as the beef was cooked to serve on the table nd they were oily and cold. We expect to cook it in a hot pot like the traditional style.

Plussat: Hotel room is comfortable and plasant

Miinukset: overprice, as they charge me the full adult rate for my children as I think it is kind of unreasonable.

Plussat: Personal and open air onsen were exceptional. Staff took extra steps to help clients and ensure that they had a great time and to accommodate their needs and wants.

Miinukset: Access to off site entertainment was limited, however we stayed entirely on the hotel grounds. Late lunch opportunities were limited as lack of a reservation yielded no access to restaurants. Not a deal breaker.

Plussat: Dinner was excellent and well presented. The hotel took care not to serve food that my wife was allergic to. The wide range of onsens available was great.

Plussat: An extraordinary experience. Will definitely come back again!

Plussat: Good dinner and free drink in the front desk. Awesome view and hot-spring.

Plussat: Good service. Good range of dinner and breakfast time. Breakfast good selection. Able to access adjacent Onsen next door. One free bottle of water.

Plussat: The view from the room was amazing, as was the view from the onsen. The onsen was incredibly relaxing and enjoyable. The dinner was excellent and the breakfast was also wonderful. The staff were very friendly.

Plussat: It is an excellent hot spring resort. Nice staff, good view and tasty food. It is a good experience.

Plussat: Onsen

Miinukset: Not a small shop inside hotel

Plussat: Nice room and nice view, Breakfast was great many Japanese menu for selection from 7-9.00am only 2 hours of Breakfast. Public onsen was really nice but crowded in the early evening,many place to see around at the hotel. Staff helpful but not many can speak English so you have to wait at the counter quite long and sometimes don’t understand what we asking for. Mostly we saw only Japanese family go there for holiday. Not too easy to travel around with public transportation here if you no have a private car. Hotel was great for the free shuttle bus providing :)

Miinukset: Check-in late 3pm and check-out early at 10am

Plussat: Everything

Miinukset: Nothing

Plussat: An amazing local Awaji food was served in our room at dinner. An amazing sea view from a Japanese style room. Attentive staff. Highly recommend for someone interested in a classic cultural holiday.

Miinukset: The booking.com didn't give a choice for non smoking room so even the bedding smelled like tobacco smoke. And the smell was quite unpleasant.

Plussat: Stuffs are really helpful and nice

Plussat: Very nice spa area! We love it!

Plussat: The hotel and onsen are excellent. It is really worth to pay a visit to Sumoto Onsen. Quality of food and service are perfect.

Miinukset: Nothing to say.

Plussat: The public bath installations were wonderful. Lots of pools with hot water.

Plussat: The Onsen, massage facilities and the rooms were all very good

Miinukset: Not foreigner friendly. The 24/7 staffed front desk was never staffed. Reservations are required for Breakfast/Lunch/Dinner which we were never told. They wouldn't accomodate us so forced to walk in the rain to either 7-Eleven or the 1 restaurant in walking distance. The beds are hard as rocks. The first 2 floors are dogs allowed and owners leave their dogs in there barking all day. Raised noise complaints 4 times and nothing actioned.

Plussat: hotel providing free transport to an excellent onsen

Miinukset: I booked a non smoking room but the room was filled with cigarette smell when I entered the room!!!!

Plussat: This is my second stay here, I like the spacious room, the onsen and breakfast.

Miinukset: I booked half-board this time but dinner was not value for money.

Plussat: Fishing area

Miinukset: Small washroom

Plussat: our room with a good sea view ; the hot spring place is very large and never crowed

Miinukset: No

Plussat: Nice hot spa baths, view of the sea, friendly personnel, onsite parking.

Miinukset: Just minor things: A bit more sound proofing of the room would have been nice as well as a few more electrical sockets.

Plussat: The breakfast and kaiseki dinner were very good.

Miinukset: During my stay in Autumn, there was no air-conditioner , only a heater. Have to ask for a fan. The toilet was about 6 inches above the floor of the room. It would not be convenient for the elderly and disabled people. No complimentary bottles of water were provided.

Plussat: . The breakfast was fantastic. The staff was very friendly.

Miinukset: Sleeping attire was no to my liking. Would prefer separate bottom and top to use in the room and it’s more comfortable to sleep in.

Plussat: The onsens, kids play area, overall staff service, nice views from room

Miinukset: Accessible by car only

Plussat: Very friendly staff, good location

Miinukset: Dated interior and decor (slightly reminiscent of the hotel in the "shining" ;), staff didn't really speak English

Plussat: Breakfast and hotel room :)

Miinukset: None

Plussat: Good breakfast and comfortable bed. The hat springs are great.

Miinukset: Dinner doesn’t suit my taste. Check-out time is too rush at 10 in the morning, if you can check out at 11 more than enough.

Plussat: Hotel staff, location, room and facility was great.

Plussat: Breakfast and room size.

Miinukset: There was no room wi-fi. Was charged extra for a kids yukata. The staff could be trained better. There are better hotels in the area for a better price.

Plussat: Very close to a public beach.

Miinukset: It was not clear that kids above 3 had to pay a fee simply for entry。Breakfast was extra, bed was extra, dinner extra, and despite previous attempts to contact the hotel via email, no answer what so ever till check out, when we realize we had to pay a high price for our kids. If we knew, we would have booked a 4 person room. The pricing at the hotel is very deceptive.

Plussat: Nothing

Miinukset: almost everything

Plussat: It is a fairly private location with free parking.

Miinukset: The property is very old and dated. It is in major need of renovations. The rooms are old and dirty. The breakfast was very bad and you must pay extra for bad tasting coffee. The restaurant overall is very bad and you must drive far to find good food.

Plussat: The star feature was use of the onsen in the hotel across the road. Beds comfy and large. Location excellent - short walk to beach, bus station and supermarket. 5 minutes more to centre of town. Would come again just for onsen.

Miinukset: Rather pokey room, not really an apartment. Closely overlooked by building next door.

Miinukset: Not really clean onsen (w) in the main hotel building.

Plussat: Guests get to use the onsen in the main hotel. Comfortable for 5pax in each apartment. Have a nice dining area.

Miinukset: No elevator to the rooms on the upper floor. No cup in the apartment. Toilet is really small.

Plussat: The location and close proximity to the beach.

Miinukset: We did not appreciate the 4pm check in. We could not understand why we had to pay for bath towels. As this is an Onsen Resort, we were quite taken back that you had to pay for Yukata. This is the first time we have experienced this in Japan. The room was extremely basic and the balcony has not been cleaned in years.

Plussat: I liked the possibility to use the onsen in the nearby property.

Miinukset: The buildings has no reception. One must check in in the kaigetsukan just close to.

Plussat: It was really great view and I spent a lot of good time.